Yahoo Mobile (stylized as yahoo! mobile) was an all-digital wireless carrier in the United States, owned and operated wholly by Verizon Media.[1][2][3] It offered unlimited text, talk, data, and hotspot, on Verizon's 4G LTE and 5G Networks.[4]
 | |
| Company type | Subsidiary |
|---|---|
| Industry | Wireless telecommunications |
| Founded | March 11, 2020 |
| Defunct | August 31, 2021 |
| Fate | Dissolved |
| Successor | Visible Service LLC |
| Headquarters | , United States |
Area served | United States |
| Products | |
| Services | Mobile communications |
| Parent | Verizon Media |
| Website | yahoomobile |
Yahoo Mobile competed primarily against T-Mobile's Metro by T-Mobile and AT&T's Cricket Wireless as part of the prepaid wireless service provider brands. It was owned by Verizon Media and was founded in 2020.[5]
History
editYahoo Mobile was launched by Verizon on March 11, 2020 following a press announcement. At launch, the service was the same as Visible albeit with a higher price of $39.99 per month for unlimited calls, data and mobile hotspot usage. Yahoo Mobile was dissolved following the acquisition of its parent company Verizon Media.[6]
Customer complaints
editThe company had faced numerous complaints since its inception related to its lackluster or non-existent customer support, which was only available via chat through their Android or iOS app, and social media platforms Facebook and Twitter. The company had no phone number, and thus no customer support via telephone. [7]
Network
editCoverage
editYahoo Mobile provided wireless services in the contiguous United States and Hawaii via parent, Verizon's nationwide CDMA, EVDO, LTE, and 5G networks.[5]
Phone Support
editFrom launch, Yahoo Mobile supported unlocked iPhone and Android devices.
Services
editMarketing
editYahoo Mobile's target audience was primarily young adults looking for a cheap and affordable phone service.[citation needed]
On October 29, 2020, Yahoo Mobile launched a carrier branded smartphone. The ZTE Blade A3Y[9] was a rebrand of the original ZTE Blade A3[10][11] by sister company Visible. It included pre-installed Yahoo branded apps such as Mail, News, Sports, Finance, Weather, and Mobile.[9] Customers could get the phone for free if they swapped in their existing phone.[9]
Retail presence
editYahoo Mobile products and services were sold via the yahoomobile.com web site.[citation needed]
References
edit- ^ a b "Yahoo and Verizon join forces to launch Yahoo Mobile". www.verizon.com. 2020-03-11. Retrieved 2024-06-30.
- ^ Kastrenakes, Jacob (2020-03-11). "Verizon launches Yahoo Mobile phone service". The Verge. Retrieved 2024-06-30.
- ^ "Is this the best mobile plan for tenuous times like these?". Yahoo Life. 2020-07-27. Retrieved 2024-06-30.
- ^ Ha, Anthony (2020-03-11). "Yahoo Mobile is a $39.99 unlimited phone and data plan". TechCrunch. Retrieved 2024-06-30.
- ^ a b Valinsky, Jordan (2020-03-11). "Verizon launches Yahoo Mobile, a $40-per-month phone service | CNN Business". CNN. Retrieved 2024-06-30.
- ^ "Yahoo Mobile". 2021-07-21. Archived from the original on 2021-07-21. Retrieved 2024-06-30.
- ^ "Yahoo! | Better Business Bureau® Profile". www.bbb.org. Retrieved 2024-07-01.
- ^ "Visible Protect: Smartphone Insurance | Yahoo Mobile". 2020-03-11. Archived from the original on 2020-03-11. Retrieved 2024-07-01.
- ^ a b c "Yahoo introduces first-ever Yahoo smartphone". Verizon. 2020-10-29. Retrieved 2024-06-30.
- ^ "Visible | It's Phone Service. In An App". www.visible.com. Retrieved 2024-06-30.
- ^ "ZTE Blade A3 Prime Review". PCMAG. Retrieved 2024-06-30.