User journey design

Master the art of Design Thinking with a hands-on approach. Embrace empathy, collaboration, and experimentation to create practical and creative solutions.

Project is to understand the role of journey mapping to better the user experience of a product/service.User journey mapping helps to gain insight on the thoughts and emotions of a user using a product/ service.

UI/UX, Figma

Spotify, Columbia Road, and Hubspot all serve as very interesting customer journey map examples. We cover B2C, B2B, SaaS & ecommerce examples.

A user journey map is a visualization of a user's experience with your product and the steps required to reach a goal, used to fix pain points & improve usability

Client: WCIG Consulting partner: MGA & BlueFox Industry: Not-For-Profit, Employment Context: WCIG offers employment, disability, youth and training programs across Melbourne's West and Geelong. Crealo was engaged to help visualise WCIG's Customer Journey map. The infographic offers a simple overview of how job seekers choose to get involved with WCIG, and the stages towards them

Journey Map - Talentile designed by Manju Rangaraju. Connect with them on Dribbble; the global community for designers and creative professionals.

Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.

Customer journey map is a popular UX exercise that allows to discover a lot of insights about users. It depicts a holistic story of user's experience from initial interaction through engaging with product and becoming a loyal customer. Throughout the journey a designer can reveal more details such a

Create a customer journey map to make your marketing more precise, pinpointing where you should focus your efforts to maximize conversions. Learn how here!