Toyota Encendido Automático

2009-
RAV4 w/Smart TVIP V4 REMOTE ENGINE STARTER (RES)

TROUBLESHOOTING GUIDE
REMOTE ENGINE STARTER
TROUBLESHOOTING GUIDE Rev. B 01/18/06

Remote Engine Starter Troubleshooting Guide Page 2
TABLE OF CONTENTS
DESCRIPTION PAGE
PRE-CHECK 3
RES ECU PIN LAYOUT AND TERMINALS 4-5
ACCESSORY GATEWAY ECU PIN LAYOUT

AND TERMINALS 6
HOW TO PROCEED WITH TROUBLESHOOTING 7
CUSTOMER PROBLEM ANALYSIS CHECK 8
PROBLEM SYMPTOMS TABLE 9
DIAGNOSTIC OPERATION 10-11

Diagnosis Mode Reset Conditions 12
DIAGNOSTIC CODE BY SCAN TOOL 12
INSPECTIONS
Engine Does Not Start by Remote 13-15
Engine Does Not Stop by Remote 16-17
Engine Stops Unexpectedly 18-19
Failed Registration of Immobilizer ID Code 20-21
PRE-CHECK
REMOTE ENGINE STARTER CHARACTERISTICS
(a) The operation distance varies according to how customers hold the transmitter or where it is used.
(b) Strong external radio waves or other frequency noise may interfere with the Remote Engine
Starter’s operation distance.
REMOTE ENGINE STARTER BASIC FUNCTIONS
(a) Stand on the driver’s side, three feet away from the vehicle.
(b) Turn the transmitter toward the vehicle and press and release the LOCK button twice within two
seconds. Immediately press and hold the LOCK button for three seconds. The hazard lights flash
after three seconds.
(c) The engine then starts, and the hazard lights flash for 20 seconds.
(d) Press the UNLOCK button. The engine stops and hazard lights flash twice.
OR
Press and hold the LOCK button for two or more seconds. The engine stops and the hazard lights
flash once.
RES ECU PIN LAYOUT

<Connector>
Part Number: 90980-12258 Part Number: 90980-11361
Color: White Color: White
2 1
10 9 8 7 6 5 4 3 2 1
20 19 18 17 16 15 14 13 12 11 8 7 6 5 4 3
MALE FRONT VIEW

MALE FRONT VIEW
Terminal Content Signal

No. Terminal Content Signal
No.
1 MPX Signal MPX
2 ST1 Input *1 ST1I 1 AM1 *1 AM1
3 SHIFT P P 2 AM2 *1 AM2
4 RES Diag RDIG 3 IGI *1 IG1
5 OPTIONINPUT2 OPI2 4 N.C. -
6 CHECK ENGINE LDUT 5 ACC *1 ACC
LIGHT 6 ST2 *1 ST2
7 OPTIONINPUT3 OP13 7 N.C. -
8 (HOOD SW.) (DSWH) 8 IG2 *1 IG2
9 STSW Signal *2 STSW
10 OBD2 (Diag.) *1 OB2I
11 +B +B
12 IG1 IGI
13 N.C. -
14 ST1 Output *1 ST10 *1: Vehicles without Push Start System only.
15 N.C. - *2: Vehicles with Push Start System only.
16 GND GND
17 GND GND
18 N.C. -
19 N.C. -
20 OBD2 (Imm. ECU) *1 OB20
RES ECU TERMINALS

Remote Engine Starter ECU Input/Output Specifications
Signal Symbol I/O Condition

+B +B ECU+B 12V (TYP)
GND E ECU GND 0V
AM1 *1 AM1 Input Dropping voltage: Less than 0.2V
AM2 *1 AM2 Input
IG1 *1 IG1 Output
IG2 *1 IG2 Output
ACC *1 ACC Output
ST2 *1 ST2 Output
IG1 IG1 Input ON : Over (+B-1) V
(same terminal
as above)
Hood SW DSWH Input Close : Less than 1V
Shift position P P Input ON : Over (+B-1) V
Check engine LDUT Input OFF : Less than 2.2V
lamp ON : Over 6V
Diagnosis OB2I Input Pulse generation during communication
communication1
*1
Diagnosis OB2O Output Pulse generation during communication
communication2
*1
BEAN MPX Commu- Pulse generation
communication nication
ST1(IN) *1 ST1I Input ON : Over (+B-1)V
ST1(OUT) *1 ST1O Output Permissible current : 500mA
STSW *2 STSW Output ON : Over (+B-2) V
Remote engine RDIG Input ON : Less than 1V
starter diagnosis
input
*1: Vehicles without Push Start System only.
*2: Vehicles with Push Start System only.
ACCESSORY GATEWAY ECU PIN LAYOUT
<Connector>
Part Number: 90980-10798 Terminal No. Content Signal
Color: Dark gray
1 MPX Signal for Accessory MPXY
2 N.C. _
5 4 3 2 1 3 +B +B
4 GND GND
MALE FRONT VIEW 5 MPX Signal for Vehicle MPX
ACCESSORY GATEWAY ECU TERMINALS

Accessory gateway ECU Input/Output Specifications
Signal Symbol I/O Condition

+B +B ECU+B 12V (TYP)
GND E ECU GND 0 V
MPX signal for MPXY Commu- Pulse generation
accessory nication
MPX signal for MPX Commu-
Vehicle LAN nication
HOW TO PROCEED WITH TROUBLESHOOTING

HINT
z Use these procedures to troubleshoot the Remote Engine Starter.
z The hand-held tester should be used in Step 4.
1 VEHICLE BROUGHT IN FOR SERVICE
NEXT
2 CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK
NEXT
3 PROBLEM SYMPTOMS TABLE
NEXT
4 OVERALL ANALYSIS AND TROUBLESHOOTING

(a) Diagnostic Mode check, if necessary (see page 10)
(b) Check ECU terminals (see pages 4 to 6)
(c) Check wire harness (see I/I and EWD)
NEXT
5 Please fax the Replacement Authorization Request Sheet and Customer Problem Analysis
Check Sheet to (800) 438-5410 to receive an RES Authorization Number.
For assistance, please call Fujitsu Ten Technical Support at (800) 237-5413.
NEXT
6 CHECK INSTALLATION AND PROGRAMING, REPAIR OR REPLACE
NEXT
7 CONFIRMATION TEST
NEXT
END
CUSTOMER PROBLEM ANALYSIS CHECK

REMOTE ENGINE STARTER SYSTEM Check Sheet
Today’s date:_____________ __
Customer’s Name R.O. No.
Problem Conditions Verified Unable to verify

Date Problem First Occurred (M) /(D) / (Y)
Where did the problem occur? Home Work Other
How far from the user was the car? Less than 5 feet 5 to 10 feet
10 to 30 feet More than 30 feet
When did the problem occur? After car repaired After engine stalled
After other accesorry installed
After change to new car key or transmitter
Always Sometimes
How often has the problem occurred?
Once only
Weather Conditions Weather Clear Cloudy Rainy Snowy
When Problem Various/Other
Occurred Outdoor Hot Warm Cool Very Cold
Temperature Approx. Deg F
Customer Complaint (After completing inspection, please select one from below, or choose “other” if not applicable.)
Engine did not start (1) Was the Immobilizer code registration confirmed?
Yes No
(2) How many times did the hazard lights flash in
Diagnostic Mode? ____ times
Engine stopped unexpectedly (1) Was the total run time under 20 minutes?
Yes No
(2) How many times did the hazard lights flash in
Diagnostic Mode? ____ times
Engine did not stop (1) What condition was present when the problem occurred?
LOCK button pressed and held UNLOCK button pressed
Engine ran more than 10 min. Hood was open
Key was in ignition or push start button was pressed
“Check Engine” light came on
Other ________________________________________
Other (Please explain in detail)
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
PROBLEM SYMPTOMS TABLE
Symptom Check item See page

Engine does not start by 1. Remote keyless entry operation 13
remote. 2. Engine operation
3. Remote E/G start operation
4. Remote Engine Starter diagnosis
5. Vehicle circuit (Engine Starter ECU
input/output check)
6. Immobilizer ID code registration
Engine does not stop by 1. Remote keyless entry operation 16
remote. 2. Remote E/G stop operation
input/output check)
Engine stops unexpectedly. 1. Total operation time (Run time) 18
2. Remote Engine Starter Diagnosis
input/output check)
Registration of ID code of 1. Immobilizer ID code registration 20
Immobilizer failed. operation
input/output check)
DIAGNOSTIC OPERATION
ENGINE STARTER DIAGNOSIS
NOTE: Turn the engine off before performing any diagnostic function.
The Diagnostic Mode can help determine why the engine stops/fails.
To set the Diagnostic Mode, you must locate and connect the Diagnostic Connectors (RDIG).
To do so, follow the steps below:
(1) Remove the passenger side step cover.
Step Cover
(2) Remove the passenger side cowl cover.
Nut
Cowl Cover
(3) Find and connect the Diagnostic Connectors (RDIG) with label, located in the passenger
cowl area.
RES
Diagnostic
Connectors
These
connectors
must be
connected.
Diagnostic Operation
Connect the diagnostic connector: < Open GND (Connect) >
IG OFF ON
Wait for more than 3 seconds
Press the Brake pedal: < OFF ON (Press) >
Hazard Lights Flashing
DIAGNOSTIC FACTOR IDENTIFICATION

The Diagnostic Mode indicates the causes of engine stop or failure to start as listed below.
Engine Stop Factor

Engine Stop Factor Hazard Lights Affected Order of
Flashing Time Terminal Priority*2
No abnormal stop in the past 0 None 9
Key switch is on 1 MPXY, MPX 1
Any door is unlocked 2 MPXY, MPX 4
Engine RPM is too high or low 3 MPXY, MPX 7
“Check Engine” is indicated 4 LDUT 8
Any door or hood is opened 5 MPXY, MPX, 2
(DSWH)
Gearshift position is not “P” 6 MPXY, MPX, P 5
Brake is on 7 MPXY, MPX, 3
Vehicle speed is abnormal 8 MPXY, MPX, 6
Discrepancy on Immobilizer Collation. 9 MPX, OB2I, OB2O 9
*1
Check Engine Connection NG 10 MPX, LDUT 10
*1: The immobilizer registration should be confirmed if the connection and terminal signal don’t have any
problem. (Only installation timing)
*2: When two or more of these conditions are responsible for the engine stop or non-start, they will be
indicated by order of priority.
DIAGNOSTIC MODE EXIT CONDITIONS

You may exit the Diagnostic Mode by doing either of the following:
1: Disconnect the diagnostic connectors.

OR
2: Wait 10 minutes from the time the diagnostic connectors were connected.
After completing the repair, the diagnostic connectors should be disconnected and re-secured prior to
reassembly of the trim covers.
NOTE: The Remote Engine Starter will store the code for the last engine stop factor in its memory, even
after exiting Diagnostic Mode. The code cannot be cleared from the Remote Engine Starter ECU’s memory.
DIAGNOSTIC CODE BY SCAN TOOL

When RES has the following defects, diagnostic code is indicated by the scan tool.
1: Internal Relay of the RES ECU Abnormality Detected CODE [B2334]

2: Internal Switch of the RES ECU for Vehicle Starter Abnormality Detected CODE [B2333]
If you find the above code by the scan tool, PLEASE CALL Fujitsu Ten Technical Support at (800) 237-5413.
INSPECTION 1/9
ENGINE DOES NOT START BY REMOTE.

INSPECTION PROCEDURE
(a) Ignition must be “OFF” when starting this procedure.
1 CHECK REMOTE KEYLESS ENTRY OPERATION
(a) Press the LOCK button.

NO GO TO VEHICLE’S REPAIR MANUAL
(b) Confirm the doors are locked.
AND CHECK REMOTE KEYLESS
ENTRY OPERATION
OK
2 CHECK ENGINE OPERATION
<Smart Entry Vehicle>
(a) Start the engine with the POWER button.
(b) Confirm the engine is activated.
<Non Smart Entry Vehicle>

(a) Start the engine with the key in the IG key cylinder.
(b) Confirm the engine is activated.
GO TO VEHICLE’S REPAIR MANUAL
NO
OK AND CHECK ENGINE OPERATION
3 CHECK REMOTE ENGINE START OPERATION

(a) Press and release the LOCK button twice within 2 seconds.
Then immediately press and hold the LOCK button for 3 seconds.
OK END
HINT: EXPLAIN THE FOLLOWING INFORMATION TO CUSTOMER:

The transmission range for remote start may be shorter than the remote’s basic
keyless entry operation. Range can also be affected by the surrounding
environment.
NO
GO TO STEP 4
INSPECTION 2/9
4 CHECK REMOTE ENGINE STARTER DIAGNOSIS
(a) Please check the diagnostic code by scan tool. (See “Diagnostic Code by Scan Tool” on page 12). If [B2334]
or [B2333] is indicated, please call Fujitsu Ten Technical Support at (800) 237-5413.
(b) Connect the diagnostic connectors to enter the Diagnostic Mode. (See “Diagnostic Operation” on page 10
for the location of the connectors). If the connectors are already plugged in, please disconnect and plug them in
again.
(c) Check the factor to stop the engine by applying the brake in Diagnostic Mode. Hazard lights will flash in
accordance with the factor of engine stop. (See “Diagnostic Factor Identification” on page 11.)
Number of
hazard light GO TO STEP 5-2
flashes: 0
Number of hazard light
flashes: 1 to 10
5-1 CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY
GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of the affected terminals (listed on page 11) on the wire harness for Remote
Engine Starter ECU and Accessory Gateway ECU. Then, compare measured value to specifications. (See RES
ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 5-3
OK
Measure the voltage and resistance of the other or all terminals on the wire harness for Remote Engine Starter
ECU and Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and
Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 5-3
OK
GO TO STEP 6
5-3 CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)

Check for continuity of the wire harness. (See Installation Instruction and Electrical Wiring Diagram.)
NO CHANGE REMOTE ENGINE STARTER

OK WIRE HARNESS
PLEASE VERIFY THE WIRE HARNESS CONNECTIONS

If they are OK:
CHANGE REMOTE ENGINE STARTER ECU
AND ACCESSORY GATEWAY ECU
INSPECTION 3/9
6 RETRY REGISTRATION OF IMMOBILIZER ID CODE
See Remote Engine Starter installation instructions posted on TIS for the registration method.
CHANGE REMOTE ENGINE STARTER
NO ECU AND ACCESSORY GATEWAY
OK ECU
7 RETRY REMOTE ENGINE START
NO PLEASE CALL Fujitsu Ten Technical

OK Support at (800) 237-5413
END
* Please fax “RES Replacement Authorization Request Form” and “Customer Problem Analysis Check”
to (800) 438-5410 to receive an authorization number before you change the parts.
INSPECTION 4/9
ENGINE DOES NOT STOP BY REMOTE.

(a) Ignition must be “OFF” when starting this procedure.
1 CHECK REMOTE KEYLESS ENTRY OPERATION

(a) Press the UNLOCK button.
(b) Confirm the doors are unlocked. GO TO VEHICLE’S REPAIR MANUAL AND
NO
CHECK REMOTE KEYLESS ENTRY OPERATION
OK
2 CHECK REMOTE ENGINE STOP OPERATION
(a) Press the UNLOCK button once. OR
(b) Press and hold the LOCK button for 2 seconds.
OK END
HINT: If the engine does not stop by remote:

<Vehicle with Smart entry>
Press the POWER button to stop the engine.
<Vehicle without Smart entry>
Disconnect the Remote Engine Starter ECU connector.
NO
Measure the voltage and resistance of each terminal on the wire harness for Remote Engine Starter ECU and
Accessory Gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory
Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 3-2
OK
GO TO STEP4
INSPECTION 5/9

OK WIRE HARNESS

If they are OK:
4 RETRY REMOTE ENGINE STOP
PLEASE CALL Fujitsu Ten Technical

NO
Support at (800) 237-5413
OK
END
INSPECTION 6/9
ENGINE STOPS UNEXPECTEDLY

1 CHECK THE REMOTE ENGINE STARTER TOTAL OPERATION TIME

(a) Ask the customer the operation time and how the customer operates the Remote Engine Starter.
(b) Remote start engine and let it run for 10 minutes.
OK END
HINT: EXPLAIN HOW ENGINE STARTER WORKS TO CUSTOMER:

Any vehicles started with the Remote Engine Starter can idle for a total 20 minutes. Automatic
engine shutdown occurs after 10 minutes, but the vehicle may be remotely started as many times
as the user wishes and run for an additional 10 minutes. After 20 minutes of total operation,
however, the vehicle must be started manually to reset the Remote Engine Starter.
NO
2 CHECK REMOTE ENGINE STARTER DIAGNOSIS
(a) Please check the diagnostic code by scan tool. (See “Diagnostic Code by Scan Tool” on page 12). If [B2334]
or [B2333] is indicated, please call Fujitsu Ten Technical Support at (800) 237-5413.
(b) Connect the diagnostic connectors to enter the Diagnostic Mode. (See “Diagnostic Operation” on page 10
for the location of the connectors). If the connectors are already plugged in, please disconnect and plug them in
again.
(c) Check the factor to stop the engine by applying the brake in Diagnostic Mode. Hazard lights will flash in
accordance with the factor of engine stop. (See “Diagnostic Factor Identification” on page 11.)
Number of
hazard light GO TO STEP 5-2
flashes: 0
Number of hazard light
flashes: 1 to 10
GO TO STEP 3-1
INSPECTION 7/9
Measure the voltage and resistance of the affected terminals (listed on page 11) on the wire harness for Remote
Engine Starter ECU and Accessory Gateway ECU. Then, compare measured value to specifications. (See RES
ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 3-3
OK
Measure the voltage and resistance of the other or all terminals on the wire harness for Remote Engine Starter
ECU and Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and
Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 3-3
OK
PLEASE CALL (800) 237-5413.


WIRE HARNESS
OK

If they are OK:
INSPECTION 8/9
FAILED REGISTRATION OF IMMOBILIZER ID CODE

1 CONFIRM THE PROCEDURE OF REGISTRATION

(a) See the installation instructions posted on TIS for the ID code registration process.
(b) For any assistance with the registration process, call Fujitsu Ten Technical Support at (800) 237-5413.
NEXT
2 RETRY REGISTRATION OF IMMOBILIZER ID CODE
(a) VEHICLES WITH SMART ENTRY
Retry registration slowly with scan tool.
OK END
NO
GO TO STEP 3-1
(b) VEHICLES WITHOUT SMART ENTRY

Retry manual registration slowly.
OK END
NO
Measure the voltage and resistance of each terminal on the wire harness for Remote Engine Starter ECU and
Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory
Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.)
NO GO TO STEP 3-2
OK
GO TO STEP 4
INSPECTION 9/9


OK WIRE HARNESS

If they are OK:
4 RETRY REGISTRATION

ECU AND ACCESSORY GATEWAY
ECU
OK
END

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2009-

RAV4 w/Smart TVIP V4 REMOTE ENGINE STARTER (RES)

REMOTE ENGINE STARTER

TROUBLESHOOTING GUIDE Rev. B 01/18/06

RES ECU PIN LAYOUT AND TERMINALS 4-5

ACCESSORY GATEWAY ECU PIN LAYOUT

HOW TO PROCEED WITH TROUBLESHOOTING 7

CUSTOMER PROBLEM ANALYSIS CHECK 8

PROBLEM SYMPTOMS TABLE 9

DIAGNOSTIC OPERATION 10-11

REMOTE ENGINE STARTER CHARACTERISTICS

REMOTE ENGINE STARTER BASIC FUNCTIONS

RES ECU PIN LAYOUT

MALE FRONT VIEW

Terminal Content Signal

RES ECU TERMINALS

Signal Symbol I/O Condition

ACCESSORY GATEWAY ECU PIN LAYOUT

ACCESSORY GATEWAY ECU TERMINALS

Signal Symbol I/O Condition

HOW TO PROCEED WITH TROUBLESHOOTING

1 VEHICLE BROUGHT IN FOR SERVICE

2 CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK

3 PROBLEM SYMPTOMS TABLE

4 OVERALL ANALYSIS AND TROUBLESHOOTING

6 CHECK INSTALLATION AND PROGRAMING, REPAIR OR REPLACE

CUSTOMER PROBLEM ANALYSIS CHECK

Customer’s Name R.O. No.

Problem Conditions Verified Unable to verify

PROBLEM SYMPTOMS TABLE

Symptom Check item See page

(1) Remove the passenger side step cover.

(2) Remove the passenger side cowl cover.

Wait for more than 3 seconds

Press the Brake pedal: < OFF ON (Press) >

Hazard Lights Flashing

DIAGNOSTIC FACTOR IDENTIFICATION

Engine Stop Factor

DIAGNOSTIC MODE EXIT CONDITIONS

1: Disconnect the diagnostic connectors.

DIAGNOSTIC CODE BY SCAN TOOL

1: Internal Relay of the RES ECU Abnormality Detected CODE [B2334]

ENGINE DOES NOT START BY REMOTE.

1 CHECK REMOTE KEYLESS ENTRY OPERATION

(a) Press the LOCK button.

<Non Smart Entry Vehicle>

3 CHECK REMOTE ENGINE START OPERATION

HINT: EXPLAIN THE FOLLOWING INFORMATION TO CUSTOMER:

5-3 CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)

NO CHANGE REMOTE ENGINE STARTER

PLEASE VERIFY THE WIRE HARNESS CONNECTIONS

7 RETRY REMOTE ENGINE START

NO PLEASE CALL Fujitsu Ten Technical

ENGINE DOES NOT STOP BY REMOTE.

1 CHECK REMOTE KEYLESS ENTRY OPERATION

HINT: If the engine does not stop by remote:

3-2 CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)

NO CHANGE REMOTE ENGINE STARTER