Customer service phrases

10 Positive Phrases for Customer Service

Learning how to talk to a customer, while using positive phrases, can enhance your business and better the customer experience.

Enhance your grammar with quick daily exercises and our updated 2025 guide. Access the latest grammar rules or download exercises as PDFs. Improve your writing easily with our free resources. Start today!

Want to skyrocket your CX? We investigate the most common power words for customer service, while also drawing attention to those which help to add value to contact centre conversations. What Are Power Words? Power words are words that we [&hellip.

Discover how you can infuse more empathy in customer service so your customers have a clear understanding that you're here to help.

It is easy to underestimate the power of simple words like please and thank you in customer service, especially when English is not a person’s first language. However, using these two phrases correctly can have a profound effect on customer satisfaction and building strong relationships in a busy environment.

By learning exactly what prepositional phrases are you can effectively use them in your customer service jobs and excel with positive guest interactions.

Are you looking to improve your customer service skills and make sure that you are communicating effectively in English? If so, this blog post is for you! In this post, we will discuss some basic phrases and tips that can help you provide great customer service in English.

We have gathered the top 25 positive words and phrases that help boost CSAT in call centres, fostering positive interactions and improving the CX.