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Jumpforce opened this issue Feb 5, 2025 · 1 comment
Open
2 of 8 tasks

Temp sensors show 0°C and dedicated GPU not usable #44

Jumpforce opened this issue Feb 5, 2025 · 1 comment

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@Jumpforce
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I detected an issue which is hard to reproduce but I came across four times now after the bios update to 3.05. I noticed some of my games were lagging or not starting. It looked like the internal GPU was used and not the dedicated GPU.

Device Information

System Model or SKU

Please select one of the following

  • Framework Laptop 13 (11th Gen Intel® Core™)
  • Framework Laptop 13 (12th Gen Intel® Core™)
  • Framework Laptop 13 (13th Gen Intel® Core™)
  • Framework Laptop 13 (AMD Ryzen™ 7040 Series)
  • Framework Laptop 13 (Intel® Core™ Ultra Series 1)
  • Framework Laptop 16 (AMD Ryzen™ 7040 Series)

BIOS VERSION

03.05

DIY Edition information

AMD Ryzen 7 7840HS w/ Radeon 780M Graphics
Memory: ordered via framework 2x16GB; can give dmidecode output if required
Storage: Crucial P3 Plus 4TB PCIe M.2 2280 SSD

Port/Peripheral information

  1. USB-C / OWC Thunderbolt3/USB4 Dock
  2. HDMI / display connected
  3. USB-A / not connected
  4. USB-C / Framework 180w Power Adapter
  5. Display Port / not connected
  6. USB-A / SteelSeries ApS SteelSeries Arctis 9 receiver

Standalone Operation

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

  • Yes
  • No

Describe the bug

I can't use the dGPU for any program. Additionally four CPU temp sensors show 0°C.

Steps To Reproduce

Still figuring that one out... Sorry

Expected behavior

...

Screenshots

launching glxinfo with the dedicated GPU:
Image

Operating System (please complete the following information):

  • OS/Distribution: NAME="Pop!_OS"
  • Version: VERSION="22.04 LTS"
  • Linux Kernel Version: Linux homeindustry 6.9.3-76060903-generic #202405300957173214176822.04~f2697e1 SMP PREEMPT_DYNAMIC Wed N x86_64 x86_64 x86_64 GNU/Linux

Additional context

output of lshw displays:

$ sudo lshw -C display                          
  *-display                 
       description: VGA compatible controller
       product: Advanced Micro Devices, Inc. [AMD/ATI]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:03:00.0
       version: c1
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller cap_list rom
       configuration: driver=amdgpu latency=0
       resources: irq:60 memory:7c00000000-7dffffffff memory:7e00000000-7e0fffffff ioport:a000(size=256) memory:90c00000-90cfffff memory:90d20000-90d3ffff
  *-display
       description: VGA compatible controller
       product: Advanced Micro Devices, Inc. [AMD/ATI]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:c4:00.0
       logical name: /dev/fb0
       version: c2
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi msix vga_controller bus_master cap_list fb
       configuration: depth=32 driver=amdgpu latency=0 resolution=2560,1600
       resources: iomemory:7e0-7df irq:102 memory:7e10000000-7e1fffffff memory:90000000-901fffff ioport:1000(size=256) memory:90500000-9057ffff

sensors output on idle:

$ sensors
amdgpu-pci-0300
Adapter: PCI adapter
vddgfx:           N/A  
ERROR: Can't get value of subfeature fan1_min: Can't read
ERROR: Can't get value of subfeature fan1_max: Can't read
fan1:             N/A  (min =    0 RPM, max =    0 RPM)
edge:             N/A  (crit = +100.0°C, hyst = -273.1°C)
                       (emerg = +105.0°C)
junction:         N/A  (crit = +100.0°C, hyst = -273.1°C)
                       (emerg = +105.0°C)
mem:              N/A  (crit = +105.0°C, hyst = -273.1°C)
                       (emerg = +110.0°C)
ERROR: Can't get value of subfeature power1_cap: Can't read
PPT:              N/A  (cap =   0.00 W)

ucsi_source_psy_USBC000:003-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:       680.00 mA (max =  +0.00 A)

k10temp-pci-00c3
Adapter: PCI adapter
Tctl:         +48.0°C  

ucsi_source_psy_USBC000:001-isa-0000
Adapter: ISA adapter
in0:           5.00 V  (min =  +5.00 V, max =  +5.00 V)
curr1:         5.00 A  (max =  +3.00 A)

BAT1-acpi-0
Adapter: ACPI interface
in0:          16.76 V  
curr1:         0.00 A  

amdgpu-pci-c400
Adapter: PCI adapter
vddgfx:      789.00 mV 
vddnb:       673.00 mV 
edge:         +45.0°C  
PPT:           6.21 W  (avg =   6.21 W)

ucsi_source_psy_USBC000:004-isa-0000
Adapter: ISA adapter
in0:          20.00 V  (min =  +5.00 V, max =  +5.00 V)
curr1:         4.25 A  (max =  +3.00 A)

mt7921_phy0-pci-0400
Adapter: PCI adapter
temp1:        +48.0°C  

ucsi_source_psy_USBC000:002-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:       410.00 mA (max =  +0.00 A)

nvme-pci-0500
Adapter: PCI adapter
Composite:    +41.9°C  (low  =  -0.1°C, high = +84.8°C)
                       (crit = +94.8°C)
Sensor 1:     +41.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 2:     +44.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 8:     +41.9°C  (low  = -273.1°C, high = +65261.8°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +47.8°C  
temp2:        +49.8°C  
temp3:        +45.8°C  
temp4:        +47.8°C  
temp5:         -0.2°C  
temp6:         -0.2°C  
temp7:         -0.2°C  
temp8:         -0.2°C
@Jumpforce Jumpforce changed the title Temp sensors show 0°C and dedicated GPU ot usable Temp sensors show 0°C and dedicated GPU not usable Feb 5, 2025
@Jumpforce
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After a reboot it works fine again until it doesn't.

sensors output after reboot:

$ sensors 
amdgpu-pci-0300
Adapter: PCI adapter
vddgfx:       15.00 mV 
fan1:           0 RPM  (min =    0 RPM, max = 4900 RPM)
edge:         +34.0°C  (crit = +100.0°C, hyst = -273.1°C)
                       (emerg = +105.0°C)
junction:     +34.0°C  (crit = +100.0°C, hyst = -273.1°C)
                       (emerg = +105.0°C)
mem:          +42.0°C  (crit = +105.0°C, hyst = -273.1°C)
                       (emerg = +110.0°C)
PPT:           0.00 W  (cap = 100.00 W)

ucsi_source_psy_USBC000:003-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:       680.00 mA (max =  +0.00 A)

k10temp-pci-00c3
Adapter: PCI adapter
Tctl:         +55.6°C  

ucsi_source_psy_USBC000:001-isa-0000
Adapter: ISA adapter
in0:           5.00 V  (min =  +5.00 V, max =  +5.00 V)
curr1:         5.00 A  (max =  +3.00 A)

BAT1-acpi-0
Adapter: ACPI interface
in0:          16.75 V  
curr1:         0.00 A  

amdgpu-pci-c400
Adapter: PCI adapter
vddgfx:      890.00 mV 
vddnb:       667.00 mV 
edge:         +49.0°C  
PPT:           8.08 W  (avg =   9.21 W)

ucsi_source_psy_USBC000:004-isa-0000
Adapter: ISA adapter
in0:          20.00 V  (min =  +5.00 V, max =  +5.00 V)
curr1:         4.25 A  (max =  +3.00 A)

mt7921_phy0-pci-0400
Adapter: PCI adapter
temp1:        +48.0°C  

ucsi_source_psy_USBC000:002-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:       410.00 mA (max =  +0.00 A)

nvme-pci-0500
Adapter: PCI adapter
Composite:    +48.9°C  (low  =  -0.1°C, high = +84.8°C)
                       (crit = +94.8°C)
Sensor 1:     +48.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 2:     +55.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 8:     +48.9°C  (low  = -273.1°C, high = +65261.8°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +49.8°C  
temp2:        +50.8°C  
temp3:        +51.8°C  
temp4:        +54.8°C  
temp5:        +35.8°C  
temp6:        +36.8°C  
temp7:        +34.8°C  
temp8:        +33.8°C

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@Jumpforce