Device Information

System Model or SKU

[ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series)
No dGPU.

BIOS VERSION

3.0.5

Windows:
N/A

Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version
03.05

DIY Edition information

Memory: Manufacture and SKU
Kingston Fury Impact: Part Number: KF556S40-32
2x making 64GB total.
Storage: Manufacture and SKU
Model Number: WD_BLACK SN850X 1000GB
Firmware Version: 620361WD

Port/Peripheral information

1. USB-C card, nothing plugged in.
2. Empty
3. Empty
4. Empty
5. USB-C card, FW16 PSU plugged in.
6. USB-A card, nothing plugged in.

Standalone Operation

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

• No

Describe the bug

This has only happened to me once so far.
The symptoms are:
Power plugged in.
Playing a video.
Laptop hangs, screen freezes, laptop plays audio in a short loop.
Wait 20 seconds, no automatic reboot.
Wait 60 seconds, still no reboot.
Force reboot by pressing the power button for 10 seconds.
No logs are stored, so no crash log is available.
No pstore crash log output.
No useful S5_RESET_STATUS, because I had to manually long press the power button to reset it.
EC port80 output runs over the 4096 log limit I had so no useful output captured their either.
I think that while it was in the "hang" state, it was still outputting port 80 output (keeps repeating the pattern):
Log index, Port 80 Value, Port 80 Value in ASCII or a decoded value.
"00005324","e825f022",".%.."
"00005325","e825f028",".%.("
"00005326","e825f90e",".%.."
"00005327","e825f90d",".%.."
"00005328","e825f90e",".%.."
"00005329","e825f90d",".%.."
"0000532a","e825f022",".%.."
...
Those are all values it also outputs when the laptop is running fine.
Long press of power button to power off gives:
"000054af","00001001","(S3->S0)"

Steps To Reproduce

Steps to reproduce the behavior:

1. Start from a powered off laptop.
2. Power on laptop
3. Wait a random amount of time. Play videos, netflix, youtube etc.
4. System freezes and does not self-reboot.

Note: I generally have the power plugged in most of the time. For all the FTH I have seen, the power was plugged in at the time.

Expected behavior

It should not randomly freeze then hang. (FTH)

Screenshots

N/A

Operating System (please complete the following information):

• OS/Distribution: Linux/Ubuntu
• Version: 24.04
• Linux Kernel Version: uname -a 6.13.7 <- Mainline compiled kernel.

Additional context

Add any other context about the problem here.