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Receiving 403 Forbidden when running my script but it was working 20 minutes ago #256

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steflore opened this issue May 20, 2025 · 3 comments
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@steflore
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I don't know what has happened, but suddenly my script is returning the following:

webexteamssdk.exceptions.ApiError: [403] Forbidden - Failed to get activity. [Tracking ID: ROUTERGW_1a6ed1ad-fdd3-47a6-bdcf-ed63bf838527]

I'm hoping someone knows what this is and can let me know.

Note: I had reached out to WebEx Support in the past about a different issue, and when I mentioned the SDK they said I needed to use this forum to request assistance, as they don't support it. This is why I'm starting here ... if this indicates something with WebEx itself please let me know what (if possible) and I'll pursue with them.

Thanks!

  • Steve -
@Joezanini
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Hello, I think the issue here is going to be with your token. You should open a developer support ticket here. Please include the tracking id in the request as the developer support team will be able to check the logs to confirm.

@steflore
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steflore commented May 20, 2025 via email

@Joezanini
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beautiful. I am going to close this issue but feel free to reach out to me on Webex if you need further assistance.

@Joezanini Joezanini self-assigned this May 20, 2025
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