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102 changes: 87 additions & 15 deletions cli/support.go
Original file line number Diff line number Diff line change
Expand Up @@ -6,6 +6,7 @@ import (
"encoding/base64"
"encoding/json"
"fmt"
"net/url"
"os"
"path/filepath"
"strings"
Expand All @@ -16,6 +17,7 @@ import (

"cdr.dev/slog"
"cdr.dev/slog/sloggers/sloghuman"
"github.com/coder/coder/v2/cli/cliui"
"github.com/coder/coder/v2/codersdk"
"github.com/coder/coder/v2/support"
"github.com/coder/serpent"
Expand All @@ -28,7 +30,6 @@ func (r *RootCmd) support() *serpent.Command {
Handler: func(inv *serpent.Invocation) error {
return inv.Command.HelpHandler(inv)
},
Hidden: true, // TODO: un-hide once the must-haves from #12160 are completed.
Children: []*serpent.Command{
r.supportBundle(),
},
Expand All @@ -38,6 +39,8 @@ func (r *RootCmd) support() *serpent.Command {

func (r *RootCmd) supportBundle() *serpent.Command {
var outputPath string
var coderURLOverride string
var confirm bool
client := new(codersdk.Client)
cmd := &serpent.Command{
Use: "bundle <workspace> [<agent>]",
Expand All @@ -48,14 +51,52 @@ func (r *RootCmd) supportBundle() *serpent.Command {
r.InitClient(client),
),
Handler: func(inv *serpent.Invocation) error {
var (
log = slog.Make(sloghuman.Sink(inv.Stderr)).
Leveled(slog.LevelDebug)
deps = support.Deps{
Client: client,
Log: log,
}
var cliLogBuf bytes.Buffer
cliLogW := sloghuman.Sink(&cliLogBuf)
cliLog := slog.Make(sloghuman.Sink(inv.Stderr), cliLogW)
if r.verbose {
cliLog = cliLog.Leveled(slog.LevelDebug)
}

vi := defaultVersionInfo()
cliLog.Info(inv.Context(), "version info",
slog.F("version", vi.Version),
slog.F("build_time", vi.BuildTime),
slog.F("external_url", vi.ExternalURL),
slog.F("slim", vi.Slim),
slog.F("agpl", vi.AGPL),
slog.F("boring_crypto", vi.BoringCrypto),
)
cliLog.Info(inv.Context(), "invocation", slog.F("args", strings.Join(os.Args, " ")))

if !confirm {
ans, err := cliui.Prompt(inv, cliui.PromptOptions{
Text: cliui.Bold("Note: ") + cliui.Wrap("While we try to sanitize sensitive data from support bundles, we cannot guarantee that they do not contain information that you or your organization may consider sensitive.\n") + cliui.Bold("Please confirm that you will:\n") + " - Review the support bundle before distribution\n - Only distribute it via trusted channels.\n",
Default: cliui.ConfirmNo,
Secret: false,
IsConfirm: true,
})
if err != nil || ans != cliui.ConfirmYes {
return err
}
cliLog.Info(inv.Context(), "user confirmed manually", slog.F("answer", ans))
} else {
cliLog.Info(inv.Context(), "user auto-confirmed")
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nit: debug or trace level?

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Yeah fair, we don't want unnecessary output.

}

// Check if we're running inside a workspace
if val, found := os.LookupEnv("CODER"); found && val == "true" {
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nit: maybe create a util function for this?

cliLog.Warn(inv.Context(), "running inside coder workspace")
}

if coderURLOverride != "" && coderURLOverride != client.URL.String() {
u, err := url.Parse(coderURLOverride)
if err != nil {
return xerrors.Errorf("invalid value for Coder URL override: %w", err)
}
cliLog.Warn(inv.Context(), "coder url overridden", slog.F("url", coderURLOverride))
client.URL = u
}

if len(inv.Args) == 0 {
return xerrors.Errorf("must specify workspace name")
Expand All @@ -64,8 +105,10 @@ func (r *RootCmd) supportBundle() *serpent.Command {
if err != nil {
return xerrors.Errorf("invalid workspace: %w", err)
}

deps.WorkspaceID = ws.ID
cliLog.Info(inv.Context(), "found workspace",
slog.F("workspace_name", ws.Name),
slog.F("workspace_id", ws.ID),
)

agentName := ""
if len(inv.Args) > 1 {
Expand All @@ -76,8 +119,10 @@ func (r *RootCmd) supportBundle() *serpent.Command {
if !found {
return xerrors.Errorf("could not find agent named %q for workspace", agentName)
}

deps.AgentID = agt.ID
cliLog.Info(inv.Context(), "found workspace agent",
slog.F("agent_name", agt.Name),
slog.F("agent_id", agt.ID),
)

if outputPath == "" {
cwd, err := filepath.Abs(".")
Expand All @@ -87,6 +132,7 @@ func (r *RootCmd) supportBundle() *serpent.Command {
fname := fmt.Sprintf("coder-support-%d.zip", time.Now().Unix())
outputPath = filepath.Join(cwd, fname)
}
cliLog.Info(inv.Context(), "output path", slog.F("path", outputPath))

w, err := os.Create(outputPath)
if err != nil {
Expand All @@ -95,11 +141,24 @@ func (r *RootCmd) supportBundle() *serpent.Command {
zwr := zip.NewWriter(w)
defer zwr.Close()

clientLog := slog.Make().Leveled(slog.LevelDebug)
if r.verbose {
clientLog.AppendSinks(sloghuman.Sink(inv.Stderr))
}
deps := support.Deps{
Client: client,
// Support adds a sink so we don't need to supply one ourselves.
Log: clientLog,
WorkspaceID: ws.ID,
AgentID: agt.ID,
}

bun, err := support.Run(inv.Context(), &deps)
if err != nil {
_ = os.Remove(outputPath) // best effort
return xerrors.Errorf("create support bundle: %w", err)
}
bun.CLILogs = cliLogBuf.Bytes()

if err := writeBundle(bun, zwr); err != nil {
_ = os.Remove(outputPath) // best effort
Expand All @@ -110,12 +169,24 @@ func (r *RootCmd) supportBundle() *serpent.Command {
}
cmd.Options = serpent.OptionSet{
{
Flag: "output",
FlagShorthand: "o",
Env: "CODER_SUPPORT_BUNDLE_OUTPUT",
Flag: "confirm",
Env: "CODER_SUPPORT_BUNDLE_CONFIRM",
Description: "By setting this, you confirm that you will treat the resulting support bundle as if it contained sensitive information.",
Value: serpent.BoolOf(&confirm),
},
{
Flag: "output-file",
FlagShorthand: "O",
Env: "CODER_SUPPORT_BUNDLE_OUTPUT_FILE",
Description: "File path for writing the generated support bundle. Defaults to coder-support-$(date +%s).zip.",
Value: serpent.StringOf(&outputPath),
},
{
Flag: "url-override",
Env: "CODER_SUPPORT_BUNDLE_URL_OVERRIDE",
Description: "Override the URL to your Coder deployment. This may be useful, for example, if you need to troubleshoot a specific Coder replica.",
Value: serpent.StringOf(&coderURLOverride),
},
}

return cmd
Expand Down Expand Up @@ -182,6 +253,7 @@ func writeBundle(src *support.Bundle, dest *zip.Writer) error {
"agent/prometheus.txt": string(src.Agent.Prometheus),
"workspace/template_file.zip": string(templateVersionBytes),
"logs.txt": strings.Join(src.Logs, "\n"),
"cli_logs.txt": string(src.CLILogs),
} {
f, err := dest.Create(k)
if err != nil {
Expand Down
11 changes: 7 additions & 4 deletions cli/support_test.go
Original file line number Diff line number Diff line change
Expand Up @@ -76,7 +76,7 @@ func TestSupportBundle(t *testing.T) {

d := t.TempDir()
path := filepath.Join(d, "bundle.zip")
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name, "--output", path)
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name, "--output", path, "--confirm")
//nolint: gocritic // requires owner privilege
clitest.SetupConfig(t, client, root)
err = inv.Run()
Expand All @@ -88,7 +88,7 @@ func TestSupportBundle(t *testing.T) {
t.Parallel()
client := coderdtest.New(t, nil)
_ = coderdtest.CreateFirstUser(t, client)
inv, root := clitest.New(t, "support", "bundle")
inv, root := clitest.New(t, "support", "bundle", "--confirm")
//nolint: gocritic // requires owner privilege
clitest.SetupConfig(t, client, root)
err := inv.Run()
Expand All @@ -103,7 +103,7 @@ func TestSupportBundle(t *testing.T) {
OrganizationID: admin.OrganizationID,
OwnerID: admin.UserID,
}).Do() // without agent!
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name)
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name, "--confirm")
//nolint: gocritic // requires owner privilege
clitest.SetupConfig(t, client, root)
err := inv.Run()
Expand All @@ -119,7 +119,7 @@ func TestSupportBundle(t *testing.T) {
OrganizationID: user.OrganizationID,
OwnerID: member.ID,
}).WithAgent().Do()
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name)
inv, root := clitest.New(t, "support", "bundle", r.Workspace.Name, "--confirm")
clitest.SetupConfig(t, memberClient, root)
err := inv.Run()
require.ErrorContains(t, err, "failed authorization check")
Expand Down Expand Up @@ -219,6 +219,9 @@ func assertBundleContents(t *testing.T, path string) {
case "logs.txt":
bs := readBytesFromZip(t, f)
require.NotEmpty(t, bs, "logs should not be empty")
case "cli_logs.txt":
bs := readBytesFromZip(t, f)
require.NotEmpty(t, bs, "CLI logs should not be empty")
default:
require.Failf(t, "unexpected file in bundle", f.Name)
}
Expand Down
1 change: 1 addition & 0 deletions docs/cli.md
Original file line number Diff line number Diff line change
Expand Up @@ -57,6 +57,7 @@ Coder — A tool for provisioning self-hosted development environments with Terr
| [<code>stop</code>](./cli/stop.md) | Stop a workspace |
| [<code>unfavorite</code>](./cli/unfavorite.md) | Remove a workspace from your favorites |
| [<code>update</code>](./cli/update.md) | Will update and start a given workspace if it is out of date |
| [<code>support</code>](./cli/support.md) | Commands for troubleshooting issues with a Coder deployment. |
| [<code>server</code>](./cli/server.md) | Start a Coder server |
| [<code>features</code>](./cli/features.md) | List Enterprise features |
| [<code>licenses</code>](./cli/licenses.md) | Add, delete, and list licenses |
Expand Down
17 changes: 17 additions & 0 deletions docs/cli/support.md

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46 changes: 46 additions & 0 deletions docs/cli/support_bundle.md

Some generated files are not rendered by default. Learn more about how customized files appear on GitHub.

10 changes: 10 additions & 0 deletions docs/manifest.json
Original file line number Diff line number Diff line change
Expand Up @@ -900,6 +900,16 @@
"description": "Stop a workspace",
"path": "cli/stop.md"
},
{
"title": "support",
"description": "Commands for troubleshooting issues with a Coder deployment.",
"path": "cli/support.md"
},
{
"title": "support bundle",
"description": "Generate a support bundle to troubleshoot issues connecting to a workspace.",
"path": "cli/support_bundle.md"
},
{
"title": "templates",
"description": "Manage templates",
Expand Down
1 change: 1 addition & 0 deletions support/support.go
Original file line number Diff line number Diff line change
Expand Up @@ -33,6 +33,7 @@ type Bundle struct {
Workspace Workspace `json:"workspace"`
Agent Agent `json:"agent"`
Logs []string `json:"logs"`
CLILogs []byte `json:"cli_logs"`
}

type Deployment struct {
Expand Down