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merged 4 commits into from
Sep 21, 2021
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@ericpaulsen ericpaulsen commented Sep 20, 2021

adding steps to troubleshoot external IP issues with EKS. setting the externalTrafficPolicy to Cluster resolves any LB health check failures typically seen with EKS.

I wanted to include this step in the EKS setup docs, but since this issue is seen after Coder installation, I figured it'd be best to place this towards the end of the install steps, when users are attempting to access Coder via the external IP.

[ch17156]

@ericpaulsen ericpaulsen added the docs 📝 Improvements or additions to documentation label Sep 20, 2021
@ericpaulsen ericpaulsen self-assigned this Sep 20, 2021
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github-actions bot commented Sep 20, 2021

✨ Coder.com for PR #622 deployed! It will be updated on every commit.

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Thanks for doing this, Eric!

Another option would be to add a general ## Troubleshooting section in install.md and then add bullet points such as - Troubleshooting on EKS which link to a section in the EKS set up guide.

Will defer to @khorne3 on which is better

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@khorne3 let me know if my latest commit passes your wordsmith test. thanks!

If you're unable to access your Coder deployment via the external IP generated
by EKS, this is likely due to Load Balancer health checks failing. See the
related [GitHub
issue](https://github.com/kubernetes/kubernetes/issues/80897#issuecomment-567911824).
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Suggested change
issue](https://github.com/kubernetes/kubernetes/issues/80897#issuecomment-567911824).
issue](https://github.com/kubernetes/kubernetes/issues/80897#issuecomment-567911824) for more information.

by EKS, this is likely due to Load Balancer health checks failing. See the
related [GitHub
issue](https://github.com/kubernetes/kubernetes/issues/80897#issuecomment-567911824).
To resolve this issue, set the `externalTrafficPolicy` Helm value to `Cluster`
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Suggested change
To resolve this issue, set the `externalTrafficPolicy` Helm value to `Cluster`
To resolve this, set the `externalTrafficPolicy` Helm value to `Cluster`

@ericpaulsen ericpaulsen merged commit a318b65 into main Sep 21, 2021
@ericpaulsen ericpaulsen deleted the ericpaulsen/ekstroubleshoot branch September 21, 2021 21:01
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