@dannykopping is this already done?

Nope.

@dannykopping Is this tracking "Notification templates" for "Template events" or "Workspace Events"?

@stirby it's kinda both since they're related, although admittedly these items could have certainly used some more description.

Template admins should receive a notification when a member tries to build a workspace and the template fails for whatever reason, for example.

@stirby @dannykopping for the "manual build failure" notification I'm thinking of using the following copy:

Hi <username>,

The workspace <workspace-name>, using the template <template-name>, failed during a manual build for the <transition> initiated by the user <username>.

[View Build]

Wdyt?

I see we want to notify the "manual build failure" to the owner, but it is unclear if the owner is the template owner or owner role. The same for "automatic build failure" referencing the "template admin".

cc.: @stirby @dannykopping

The manual build failures should be sent to all template admins in the org. I don't think we need to send it to the owner role.

@dannykopping I added context to the issue description. I think this is good to move to coder/coder.

I'm looking into this now, and I'd like to clarify a few things, @dannykopping.

Re automatic build failed:
Coder can send the following notification: Workspace "workspaceworkspaceworkspaceworks" autobuild failed to workspace owners. Does it mean we just want to dispatch similar notifications to template admins?

Re manual build failure:
The action item mentions workspace owner, but the description template admin. Which one is expected?

Re automatic build failed:
Coder can send the following notification: Workspace "workspaceworkspaceworkspaceworks" autobuild failed to workspace owners. Does it mean we just want to dispatch similar notifications to template admins?

I'm concerned that in an org of 100 users if an autobuild fails for everyone at the same time that template admins will have their inboxes flooded. If we can send them a summary email once a day that shows how many autobuilds failed, that might be more practical.

Re manual build failure:
The action item mentions workspace owner, but the description template admin. Which one is expected?

See @stirby's position here, which I agree with: #16 (comment)
As above - I think this could get noisy, though.

If we can send them a summary email once a day that shows how many autobuilds failed, that might be more practical.

I agree with the risk of flooding users, so this looks to me as a separate mini-RFC that Coder is able to send daily operational stats. WDYT?

See @stirby's position here, which I agree with
The manual build failures should be sent to all template admins in the org. I don't think we need to send it to the owner role.

ACK 👍 I will see what I can do with: coder/coder#14262

I agree with the risk of flooding users, so this looks to me as a separate mini-RFC that Coder is able to send daily operational stats. WDYT?

Interesting idea, I like it!