Why

• provide additional security to potential corporate users and agencies that would like to have a robust 2nd level support layer as a prerequisite to adopt django CMS.

What

• an offering for 2nd level and expert support for implementing / maintaining agencies and corporate end users of django CMS
• maybe a fixed price offering, i.e. 1000 USD / month, 5h support and coaching included.
• resources / time is provided by a trusted partner, billing is done directly by the partner.

How

• nominate and endorse trusted partners (individuals / agencies) to act as service level providers
• formulate a standard service level agreement template
• publish a django-cms.org page detailing the offer