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Add a troubleshooting section for APCUPSD #38812

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Merged
merged 3 commits into from
Apr 30, 2025
Merged

Add a troubleshooting section for APCUPSD #38812

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40dae86
Add a troubleshooting section for APCUPSD
yuxincs Apr 30, 2025
5c1a1d7
Fix APCUPSD
yuxincs Apr 30, 2025
4936e9a
tiny tweak
c0ffeeca7 Apr 30, 2025
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17 changes: 10 additions & 7 deletions source/_integrations/apcupsd.markdown
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Expand Up @@ -50,13 +50,6 @@ Port:
description: "The port of the APC UPS Daemon configured above."
{% endconfiguration_basic %}

{% note %}

If you get `ConnectionRefusedError: Connection refused` errors in the Home Assistant logs, it means that Home Assistant is not able to connect to the daemon. Please check if the `NISIP` is properly configured.

{% endnote %}


## Binary sensor

This integration provides a binary sensor for the following information from apcupsd:
Expand Down Expand Up @@ -149,6 +142,16 @@ The integration {% term polling polls %} data from your APC UPS Daemon every 60

This integration does not allow you to control the UPS. For example, you cannot run a self-test. To run a self-test, use the `aptest` command provided by [apcupsd](http://www.apcupsd.org/).

## Troubleshooting

### Failed to connect

If you get a **Failed to connect** error when setting up the integration (and/or `ConnectionRefusedError: Connection refused` errors in the Home Assistant logs), it means that Home Assistant is not able to connect to the APC UPS daemon. Please check if the `NISIP`/`NISPORT` in the apcupsd configuration file is properly configured. Additionally, try running `apcaccess` on the host machine to see if the daemon is working properly.

### Some entities are no longer provided

If certain entities are missing after a Home Assistant restart, it's likely because they represent event-based data that only appears after specific UPS events (for example, transfer to battery). These entities are cleared when the APC UPS Daemon restarts and won’t reappear until the corresponding event occurs again.

## Removing the integration

This integration follows standard integration removal. No extra steps are required.
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