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Unifi troubleshooting #4578

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7 changes: 7 additions & 0 deletions source/_components/device_tracker.unifi.markdown
Original file line number Diff line number Diff line change
Expand Up @@ -79,4 +79,11 @@ well.
It is recommended that you run the Unifi controller in a dedicate
virtual machine to avoid that situation.

### {% linkable_title Troubleshooting and Time Synchronization %}

Presence detection depends on accurate time configuration between Home Assistant and the Unifi controller.

If Home Assistant and the Unifi controller are running on separate machines or VMs ensure that all clocks are syncronized.
Failing to have syncronized clocks will lead to Home Assistant failing to mark a device as home.

[Related Issue](https://github.com/home-assistant/home-assistant/issues/10507)