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removed faq from actions-klaviyo [DOC-1098] #7575

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Apr 16, 2025
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removed faq from actions-klaviyo [DOC-1098] #7575

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4 changes: 0 additions & 4 deletions src/connections/destinations/catalog/actions-klaviyo/index.md
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Expand Up @@ -107,10 +107,6 @@ Some customers experience 403 errors when sending audience data to Klaviyo throu

To reduce the number of `403` errors that you encounter, enable [IP Allowlisting](/docs/connections/destinations/#ip-allowlisting) for your workspace. For more information the range of IP addresses Klaviyo uses for integration traffic, see Klaviyo's [How to allowlist Klaviyo integration traffic IP addresses](https://help.klaviyo.com/hc/en-us/articles/19143781289115){:target="_blank”} documentation.

#### Can I send Engage Audiences to a pre-created Klaviyo List?

No. Engage audiences are designed to initiate the creation of new lists in Klaviyo when you use the "Add Profile to List - Engage" mapping. You cannot link Engage lists to existing Klaviyo lists and cannot edit the List ID for Engage audiences.

#### How can I unsuppress a profile when adding it to a list?

When adding a user to a list, our action make use of the [Bulk Profile Import](https://developers.klaviyo.com/en/reference/spawn_bulk_profile_import_job){:target="_blank”} endpoint (when batching is enabled), and the [Add Profile To List](https://developers.klaviyo.com/en/reference/create_list_relationships){:target="_blank”} endpoint for non-batched requests. Both of which will not update a users suppression status if they were previously suppressed.
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