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Add Engage Premier EOL alert to Onboarding page #7928

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Merged
merged 2 commits into from
Sep 11, 2025
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Add Engage Premier EOL alert to Onboarding page #7928

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91d4964
Merge pull request #7923 from segmentio/develop
pwseg Sep 9, 2025
fe84e2f
add EOL callout to Premier Onboarding page
pwseg Sep 10, 2025
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5 changes: 3 additions & 2 deletions src/engage/onboarding.md
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Expand Up @@ -5,8 +5,9 @@ hidden: true
redirect_from:
- '/engage/overview/onboarding'
---
> info "Engage Premier End of Sale"
> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}.

> info "Engage Premier End of Life"
> Engage Premier features, including Channels, Broadcasts, content templates, and Subscriptions, will no longer be available after December 15, 2025.

Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers.

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