A hub about IT-terminology: we explain the origin and meaning of certain terms and concepts related to information technology.
The topic of proxies has always been approached (at least, that’s how the publications I encountered did) from the standpoint of complex terminology, which often remains unclear to the layman—someone not particularly versed in these internet matters. I decided to delve into the issue, and here is what I came up with:
Creation of a UX design for a software product is an ongoing process: it doesn’t stop after the product is released. In order for an app or a website to always remain comfortable to use while corresponding to the constantly changing trends, its UX design must be improved from time to time, and in some cases even rethinked and radically changed. An outdated, old-fashioned design with unimproved bugs will definitely spoil user experience and lead to loss of audience. Design improvements include not only bug fixing and “brushing up” the facade of a product, but also constant research and implementation of new ideas that can contribute to its growth. Let’s discuss a few simple steps that can improve the UX design of any product.
This text is a compilation of author’s experience, written to provide new juniour/middle teammates the basis to start developing computational intensive or/and ML based systems. It will take you about 5-10 minutes for reading.
Title:
After sale IT support for American and Western Companies
Let’s have a case study.
A Russian IT company sells software to a western country like say America. And you are working as an application developer on the support side.
One day, there is a problem with the program, and the program has stopped working.
You must contact the company now to inform them that the program is off-line.
THE NEXT STEP YOU TAKE IS VERY IMPORTANT.
The way, the two cultures operate in a situation like this are very different and it will have everything to do with how easy your job goes for you.
…………
Russia : “we have a problem”
“What is wrong?”
“I don’t know”
“When can it be fixed?”
“I don’t know”
……………
USA: “i’m just giving you a real quick call to let you know that there is a problem with the program.
I’ve already put my team on it and we will have it up and running shortly.
I will let you know more by 3 o’clock today what is going on”
It’s not important how long you think it will take you, but I will always tell them a few hours from the time that you informed them of a problem.
I understand that you have no idea how deep the bug is and also whether it will affect any other systems.
But it is important to set a time window very close to when you inform them that you will bring them more information.
This also works very well if you don’t know something that they ask you.
Question:
“What can we do to fix this problem?”
Answer:
“I understand what you’re saying. I will look into it and get back to you in two hours. By 1 PM today.”
in this case, it’s important that you:
1. Take responsibility for yourself and your team.
2. Communicate that you understand this responsibility.
3. Gives strict timelines. (if it’s not possible, you can always say that there is a problem, but do it before the deadline.)
4. Use certain key language.
“ I understand you”
“ I understand what you were saying”
“ I wanted to inform you”
“ we are working on it right now”
Who doesn’t know about Java today? You can hear its mention in every nook and corner of the world. A significant majority of IT companies provide Java-based applications, while businesses are still driven to secure java applications due to robustness and stringent security facilities. However, Java frameworks are a matter of chaos for a variety of business owners that want their application to be standout.
The fact is that there is no dearth of java frameworks that makes application development simple and efficient. However, a number of people have a query regarding the selection of java framework on the basis of features, ease-of-use, cost, and many more. Businesses hire programmers in India, though they stay confused on which platform they want their app to be created.
