Tags

What are Zendesk tags?

As per Zendesk:

Tags are words, or combinations of words, you can use to add more context to tickets and topics. You can apply tags to tickets, users, and organizations.

At its core, Zendesk relies on tags pretty heavily. As such, it is best to fully understand the tags used and how they correlate to what Zendesk does to the ticket.

As there are many, many tags, and new ones get added frequently, we will not list them all out here. Instead, here are the ones likely to be the most important to those working within Zendesk:

Zendesk Global common tags

SLA/Subscription Related Tags

Tag	SLA granted	What it means
sub_community_other	None	The organization has a community subscription of an unknown type
sub_consumption_ai	Consumption	The organization has purchased an AI addon
sub_consumption_cicd_minutes	Consumption	The organization has purchased CI/CD minutes
sub_consumption_eap	Consumption	The organization has purchased the Enterprise Agile Planning addon
sub_consumption_duo_enterprise	Consumption	The organization has purchased GitLab Duo Enterprise
sub_consumption_duo_premium	Consumption	The organization has purchased GitLab Duo Premium
sub_consumption_duo_amazon_q	Consumption	The organization has purchased GitLab Duo with Amazon Q
sub_consumption_storage	Consumption	The organization has storage
sub_dotcom_premium	Priority	The organization has a GitLab.com Premium subscription
sub_dotcom_ultimate	Priority	The organization has a GitLab.com Ultimate subscription
sub_edu	None	The organization has a EDU community subscription
sub_gitlab_dedicated	Priority	The organization has a GitLab Dedicated subscription
sub_oss	None	The organization has a OSS community subscription
sub_other	General	The organization has an unknown purchase
sub_proserv	None	The organization has a Professional Services engagement purchase
sub_sm_premium	Priority	The organization has a Self-managed Premium subscription
sub_sm_starter	Standard	The organization has a Self-managed Starter subscription
sub_sm_ultimate	Priority	The organization has a Self-managed Ultimate subscription
sub_ss_ase	General	The organization has purchased an Assigned Support Engineer addon
sub_ss_growth	General	The organization has purchased a Success Growth addon
sub_ss_enterprise	Special	The organization has purchased a Success Enterprise addon
sub_usgov_12x5	Priority	The organization has a US Government purchase granting 12x5 support
sub_usgov_24x7	Priority	The organization has a US Government purchase granting 24x7 support

Account Related Tags

Tag	What it means
customer	Signifies the ticket is from an account labeled as Customer
former_customer	Signifies the ticket is from an account labeled as Former Customer
authorized_reseller	Signifies the ticket is from an account labeled as Authorized Reseller
integrator	Signifies the ticket is from an account labeled as Integrator
partner	Signifies the ticket is from an account labeled as Partner
unofficial_reseller	Signifies the ticket is from an account labeled as Unofficial Reseller
open_partner	Signifies the ticket is from an account labeled as Open Partner
select_partner	Signifies the ticket is from an account labeled as Select Partner
alliance_partner	Signifies the ticket is from an account labeled as Alliance Partner
support_hold	Signifies the organization that filed the ticket has a Support Hold in place

Organization Tags

Tag	What it means
greatly_expired	The organization is slated to be removed due to data rentention policies
not_in_sfdc	The organization is not being controlled by the ZD-SFDC sync
org_region_apac	The organization has a Geographic Demographic relating to APAC
org_region_amer	The organization has a Geographic Demographic relating to AMER
org_region_emea	The organization has a Geographic Demographic relating to EMEA
org_region_latam	The organization has a Geographic Demographic relating to LATAM
org_region_ncsa	The organization has a Geographic Demographic relating to NCSA
org_region_noram	The organization has a Geographic Demographic relating to NORAM
partner_customer	The organization has purchased from an OEM partner
restricted_account	The SFDC account is classified as restricted and cannot receive support
sub_community_other	The organization has a community subscription which had an undetectable type
sub_consumption_ai	The organization has an AI subscription
sub_consumption_cicd_minutes	The organization has a CI/CD minutes purchase
sub_consumption_eap	The organization has an Agile Planning addon
sub_consumption_storage	The organization has a storage purchase
sub_dotcom_premium	The organization has a gitlab.com Premium subscription
sub_dotcom_ultimate	The organization has a gitlab.com Ultimate subscription
sub_edu	The organization has an EDU community subscription
sub_gitlab_dedicated	The organization has a GitLab Dedicated subscription
sub_oss	The organization has an OSS subscription
sub_other	The organization has a subscription but the type could not be determined
sub_proserv	The organization has a Proserv subscription
sub_sm_premium	The organization has a Self-Managed Premium subscription
sub_sm_starter	The organization has a Self-Managed Starter subscription
sub_sm_ultimate	The organization has a Self-Managed Ultimate subscription
sub_ss_ase	The organization has an Assigned Support Engineer addon
sub_usgov_12x5	The organization has a US Government 12x5 subscription
sub_usgov_24x7	The organization has a US Government 24x7 subscription

Categorization tags (current)

Tag	What it means/Categorization
lnr_category_cdot	The L&R ticket involves customers.gitlab.com
lnr_category_other	The L&R ticket’s category is unknown
lnr_category_purchasing_issues	The L&R ticket involves purchasing issues
lnr_category_qsr	The L&R ticket involves QSR
lnr_category_saas	The L&R ticket involves saas issues
lnr_category_sm	The L&R ticket involves self-managed issues
lnr_category_special_program	The L&R ticket involves GitLab special programs (EDU, OSS, etc.)
lnr_category_trial	The L&R ticket involves GitLab trials
lnr_cdot_contacts	The L&R ticket involves customers.gitlab.com account contacts
lnr_cdot_login	The L&R ticket involves customers.gitlab.com login issues
lnr_cdot_other	The L&R ticket involves customers.gitlab.com in some way
lnr_cdot_transfer	The L&R ticket involves customers.gitlab.com account transfers
lnr_purchasing_issues_cc_issues	The L&R ticket involves CC issues when purchasing
lnr_purchasing_issues_non_cc_issues	The L&R ticket involves non-CC issues when purchasing
lnr_purchasing_issues_other	The L&R ticket involves some other purchasing issue
lnr_qsr_dispute	The L&R ticket involves a QSR dispute
lnr_qsr_other	The L&R ticket involves something else about QSR
lnr_qsr_questions	The L&R ticket involves QSR questions
lnr_saas_link_sub	The L&R ticket involves linking a subscription to a namespace
lnr_saas_other	The L&R ticket involves something else about saas subscriptions
lnr_saas_seat_usage	The L&R ticket involves namespace seat usage
lnr_saas_sub_issues	The L&R ticket involves an issue with a saas subscription
lnr_sm_cloud_opt_out	The L&R ticket involves opting out of SCL
lnr_sm_did_not_receive	The L&R ticket involves not receiving a SM license
lnr_sm_license_errors	The L&R ticket involves errors applying a SM license
lnr_sm_other	The L&R ticket involves something else about SM licenses
lnr_sm_resend_to_new_contact	The L&R ticket involves sending a license to a new contact
lnr_sm_seat_usage	The L&R ticket involves seat usage on a SM instance
lnr_special_programs_other	The L&R ticket involves something else about special programs
lnr_special_programs_questions	The L&R ticket involves general questions about special programs
lnr_special_programs_renew	The L&R ticket involves renewing a special program offerring
lnr_special_programs_sheerid	The L&R ticket involves issues appying a SheerID
lnr_trial_cannot_apply	The L&R ticket involves not being able to apply a trial
lnr_trial_cannot_start	The L&R ticket involves not being able to start a trial
lnr_trial_other	The L&R ticket involves something else about trials
lnr_trial_questions	The L&R ticket involves general trial questions
resold_status_no	The customer has stated they did not buy via a reseller
resold_status_reseller	The customer has stated they are a reseller
resold_status_resold	The customer has stated they did buy via a reseller
resold_status_unsure	The customer is unsure if they bought via a reseller or not
saas_account_2fa_issues_questions	The gitlab.com Account ticket involves 2FA questions
saas_account_2fa_issues_removal	The gitlab.com Account ticket involves 2FA removal
saas_account_2fa_issues_setup	The gitlab.com Account ticket involves 2FA setup
saas_account_access_issues_blocked	The gitlab.com Account ticket involves getting account blocked errors
saas_account_access_issues_cannot_login	The gitlab.com Account ticket involves not being able to login to gitlab.com
saas_account_access_issues_change_account	The gitlab.com Account ticket involves changing something on a gitlab.com account
saas_account_access_issues_cloudflare	The gitlab.com Account ticket involves CloudFlare issues
saas_account_access_issues_ip_blocked	The gitlab.com Account ticket involves the customer’s IP being blocked
saas_account_access_issues_locked	The gitlab.com Account ticket involves getting account locked errors
saas_account_access_issues_other	The gitlab.com Account ticket involves something else about accessing gitlab.com
saas_account_category_2fa_issues	The gitlab.com Account ticket involves 2FA
saas_account_category_access_issues	The gitlab.com Account ticket involves accessing gitlab.com
saas_account_category_account_deletion	The gitlab.com Account ticket involves account deletion
saas_account_category_email_issues	The gitlab.com Account ticket involves email issues
saas_account_category_namesquatting	The gitlab.com Account ticket involves namesquatting
saas_account_category_other	The gitlab.com Account ticket something else
saas_account_category_registration_issues	The gitlab.com Account ticket involves registering a gitlab.com account
saas_account_email_issues_confirmation	The gitlab.com Account ticket involves confirmation emails
saas_account_email_issues_notifications	The gitlab.com Account ticket involves notification emails
saas_account_email_issues_reset	The gitlab.com Account ticket involves password reset emails
support_category_administering_gitlab_admin_area_instance	Maintaining/Administering GitLab::Admin Area::Instance settings
support_category_administering_gitlab_admin_area_limits	Maintaining/Administering GitLab::Admin Area::Account and limit settings
support_category_administering_gitlab_admin_area	Maintaining/Administering GitLab::Admin Area
support_category_administering_gitlab_admin_area_other	Maintaining/Administering GitLab::Admin Area::Other
support_category_administering_gitlab_admin_area_questions	Maintaining/Administering GitLab::Admin Area::General questions
support_category_administering_gitlab_admin_area_user_group	Maintaining/Administering GitLab::Admin Area::User/Group management
support_category_administering_gitlab_backups_create	Maintaining/Administering GitLab::Backups/Restores::Creating backups
support_category_administering_gitlab_backups	Maintaining/Administering GitLab::Backups/Restores
support_category_administering_gitlab_backups_manage	Maintaining/Administering GitLab::Backups/Restores::Managing backups
support_category_administering_gitlab_backups_other	Maintaining/Administering GitLab::Backups/Restores::Other
support_category_administering_gitlab_backups_restore	Maintaining/Administering GitLab::Backups/Restores::Performing a restore
support_category_administering_gitlab_other	Maintaining/Administering GitLab::Other
support_category_administering_gitlab_securing_2fa	Maintaining/Administering GitLab::Securing my GitLab setup::Enforce two-factor authentication
support_category_administering_gitlab_securing_compliance	Maintaining/Administering GitLab::Securing my GitLab setup::Compliance features
support_category_administering_gitlab_securing_email_confirmation	Maintaining/Administering GitLab::Securing my GitLab setup::User email confirmation
support_category_administering_gitlab_securing_exclusivity	Maintaining/Administering GitLab::Securing my GitLab setup::Information exclusivity
support_category_administering_gitlab_securing_incidents	Maintaining/Administering GitLab::Securing my GitLab setup::Responding to security incidents
support_category_administering_gitlab_securing_jobs	Maintaining/Administering GitLab::Securing my GitLab setup::Security of running jobs
support_category_administering_gitlab_securing	Maintaining/Administering GitLab::Securing my GitLab setup
support_category_administering_gitlab_securing_other	Maintaining/Administering GitLab::Securing my GitLab setup::Other
support_category_administering_gitlab_securing_proxying	Maintaining/Administering GitLab::Securing my GitLab setup::Proxying assets
support_category_administering_gitlab_securing_rate_limits	Maintaining/Administering GitLab::Securing my GitLab setup::Rate limits
support_category_administering_gitlab_securing_ssh_keys	Maintaining/Administering GitLab::Securing my GitLab setup::Limits on SSH keys
support_category_administering_gitlab_securing_token	Maintaining/Administering GitLab::Securing my GitLab setup::Token overview
support_category_administering_gitlab_securing_webhooks	Maintaining/Administering GitLab::Securing my GitLab setup::Webhooks administration
support_category_administering_gitlab_upgrades_component	Maintaining/Administering GitLab::Upgrading GitLab::Component upgrades
support_category_administering_gitlab_upgrades_database	Maintaining/Administering GitLab::Upgrading GitLab::Database upgrades and migrations
support_category_administering_gitlab_upgrades_major	Maintaining/Administering GitLab::Upgrading GitLab::Major upgrades
support_category_administering_gitlab_upgrades_minor	Maintaining/Administering GitLab::Upgrading GitLab::Minor upgrades
support_category_administering_gitlab_upgrades_other	Maintaining/Administering GitLab::Upgrading GitLab::Other
support_category_administering_gitlab_upgrading	Maintaining/Administering GitLab::Upgrading GitLab
support_category_analyze_usage_audits_errors	GitLab analytics::Audit Events::Issues/Errors
support_category_analyze_usage_audits	GitLab analytics::Audit Events
support_category_analyze_usage_audits_other_topic	GitLab analytics::Audit Events::Other
support_category_analyze_usage_audits_questions	GitLab analytics::Audit Events::Questions
support_category_analyze_usage_audits_setup	GitLab analytics::Audit Events::Setup/configuration
support_category_analyze_usage_cicd_errors	GitLab analytics::CI/CD analytic::Issues/Errors
support_category_analyze_usage_cicd	GitLab analytics::CI/CD analytics
support_category_analyze_usage_cicd_other_topic	GitLab analytics::CI/CD analytic::Other
support_category_analyze_usage_cicd_questions	GitLab analytics::CI/CD analytic::Questions
support_category_analyze_usage_cicd_setup	GitLab analytics::CI/CD analytic::Setup/configuration
support_category_analyze_usage_code_review_errors	GitLab analytics::Code Review Analytics::Issues/Errors
support_category_analyze_usage_code_review	GitLab analytics::Code Review Analytics
support_category_analyze_usage_code_review_other_topic	GitLab analytics::Code Review Analytics::Other
support_category_analyze_usage_code_review_questions	GitLab analytics::Code Review Analytics::Questions
support_category_analyze_usage_code_review_setup	GitLab analytics::Code Review Analytics::Setup/configuration
support_category_analyze_usage_contribution_errors	GitLab analytics::Contribution Analytics::Issues/Errors
support_category_analyze_usage_contribution	GitLab analytics::Contribution Analytics
support_category_analyze_usage_contribution_other_topic	GitLab analytics::Contribution Analytics::Other
support_category_analyze_usage_contribution_questions	GitLab analytics::Contribution Analytics::Questions
support_category_analyze_usage_contribution_setup	GitLab analytics::Contribution Analytics::Setup/configuration
support_category_analyze_usage_group_devops_errors	GitLab analytics::Group DevOps Adoption::Issues/Errors
support_category_analyze_usage_group_devops	GitLab analytics::Group DevOps Adoption
support_category_analyze_usage_group_devops_other_topic	GitLab analytics::Group DevOps Adoption::Other
support_category_analyze_usage_group_devops_questions	GitLab analytics::Group DevOps Adoption::Questions
support_category_analyze_usage_group_devops_setup	GitLab analytics::Group DevOps Adoption::Setup/configuration
support_category_analyze_usage_insights_errors	GitLab analytics::Insights::Issues/Errors
support_category_analyze_usage_insights	GitLab analytics::Insights
support_category_analyze_usage_insights_other_topic	GitLab analytics::Insights::Other
support_category_analyze_usage_insights_questions	GitLab analytics::Insights::Questions
support_category_analyze_usage_insights_setup	GitLab analytics::Insights::Setup/configuration
support_category_analyze_usage_issues_errors	GitLab analytics::Issue analytics::Issues/Errors
support_category_analyze_usage_issues	GitLab analytics::Issue analytics
support_category_analyze_usage_issues_other_topic	GitLab analytics::Issue analytics::Other
support_category_analyze_usage_issues_questions	GitLab analytics::Issue analytics::Questions
support_category_analyze_usage_issues_setup	GitLab analytics::Issue analytics::Setup/configuration
support_category_analyze_usage_mrs_errors	GitLab analytics::Merge request analytics::Issues/Errors
support_category_analyze_usage_mrs	GitLab analytics::Merge request analytics
support_category_analyze_usage_mrs_other_topic	GitLab analytics::Merge request analytics::Other
support_category_analyze_usage_mrs_questions	GitLab analytics::Merge request analytics::Questions
support_category_analyze_usage_mrs_setup	GitLab analytics::Merge request analytics::Setup/configuration
support_category_analyze_usage_other_errors	GitLab analytics::Other::Issues/Errors
support_category_analyze_usage_other	GitLab analytics::Other
support_category_analyze_usage_other_other_topic	GitLab analytics::Other::Other
support_category_analyze_usage_other_questions	GitLab analytics::Other::Questions
support_category_analyze_usage_other_setup	GitLab analytics::Other::Setup/configuration
support_category_analyze_usage_productivity_errors	GitLab analytics::Productivity Analytics::Issues/Errors
support_category_analyze_usage_productivity	GitLab analytics::Productivity Analytics
support_category_analyze_usage_productivity_other_topic	GitLab analytics::Productivity Analytics::Other
support_category_analyze_usage_productivity_questions	GitLab analytics::Productivity Analytics::Questions
support_category_analyze_usage_productivity_setup	GitLab analytics::Productivity Analytics::Setup/configuration
support_category_analyze_usage_respository_errors	GitLab analytics::Repository Analytics::Issues/Errors
support_category_analyze_usage_respository	GitLab analytics::Repository Analytics
support_category_analyze_usage_respository_other_topic	GitLab analytics::Repository Analytics::Other
support_category_analyze_usage_respository_questions	GitLab analytics::Repository Analytics::Questions
support_category_analyze_usage_respository_setup	GitLab analytics::Repository Analytics::Setup/configuration
support_category_analyze_usage_value_stream_errors	GitLab analytics::Value stream analytics::Issues/Errors
support_category_analyze_usage_value_stream	GitLab analytics::Value stream analytics
support_category_analyze_usage_value_stream_other_topic	GitLab analytics::Value stream analytics::Other
support_category_analyze_usage_value_stream_questions	GitLab analytics::Value stream analytics::Questions
support_category_analyze_usage_value_stream_setup	GitLab analytics::Value stream analytics::Setup/configuration
support_category_auth_alicloud	Authentication and Authorization::AliCloud
support_category_auth_alicloud_issues_errors	Authentication and Authorization::AliCloud::Issues/errors
support_category_auth_alicloud_other	Authentication and Authorization::AliCloud::Other
support_category_auth_alicloud_questions	Authentication and Authorization::AliCloud::Questions
support_category_auth_alicloud_setup_configuration	Authentication and Authorization::AliCloud::Setup/configuration
support_category_auth_alicloud_sync_issues	Authentication and Authorization::AliCloud::Sync issues
support_category_auth_atlassian_crowd	Authentication and Authorization::Atlassian Crowd
support_category_auth_atlassian_crowd_issues_errors	Authentication and Authorization::Atlassian Crowd::Issues/errors
support_category_auth_atlassian_crowd_other	Authentication and Authorization::Atlassian Crowd::Other
support_category_auth_atlassian_crowd_questions	Authentication and Authorization::Atlassian Crowd::Questions
support_category_auth_atlassian_crowd_setup_configuration	Authentication and Authorization::Atlassian Crowd::Setup/configuration
support_category_auth_atlassian_crowd_sync_issues	Authentication and Authorization::Atlassian Crowd::Sync issues
support_category_auth_atlassian_omniauth	Authentication and Authorization::Atlassian Omniauth
support_category_auth_atlassian_omniauth_issues_errors	Authentication and Authorization::Atlassian Omniauth::Issues/errors
support_category_auth_atlassian_omniauth_other	Authentication and Authorization::Atlassian Omniauth::Other
support_category_auth_atlassian_omniauth_questions	Authentication and Authorization::Atlassian Omniauth::Questions
support_category_auth_atlassian_omniauth_setup_configuration	Authentication and Authorization::Atlassian Omniauth::Setup/configuration
support_category_auth_atlassian_omniauth_sync_issues	Authentication and Authorization::Atlassian Omniauth::Sync issues
support_category_auth_auth0	Authentication and Authorization::Auth0 OmniAuth
support_category_auth_auth0_issues_errors	Authentication and Authorization::Auth0 OmniAuth::Issues/errors
support_category_auth_auth0_other	Authentication and Authorization::Auth0 OmniAuth::Other
support_category_auth_auth0_questions	Authentication and Authorization::Auth0 OmniAuth::Questions
support_category_auth_auth0_setup_configuration	Authentication and Authorization::Auth0 OmniAuth::Setup/configuration
support_category_auth_auth0_sync_issues	Authentication and Authorization::Auth0 OmniAuth::Sync issues
support_category_auth_authentiq	Authentication and Authorization::Authentiq OmniAuth
support_category_auth_authentiq_issues_errors	Authentication and Authorization::Authentiq OmniAuth::Issues/errors
support_category_auth_authentiq_other	Authentication and Authorization::Authentiq OmniAuth::Other
support_category_auth_authentiq_questions	Authentication and Authorization::Authentiq OmniAuth::Questions
support_category_auth_authentiq_setup_configuration	Authentication and Authorization::Authentiq OmniAuth::Setup/configuration
support_category_auth_authentiq_sync_issues	Authentication and Authorization::Authentiq OmniAuth::Sync issues
support_category_auth_aws_cognito	Authentication and Authorization::Amazon Web Services Cognito
support_category_auth_aws_cognito_issues_errors	Authentication and Authorization::Amazon Web Services Cognito::Issues/errors
support_category_auth_aws_cognito_other	Authentication and Authorization::Amazon Web Services Cognito::Other
support_category_auth_aws_cognito_questions	Authentication and Authorization::Amazon Web Services Cognito::Questions
support_category_auth_aws_cognito_setup_configuration	Authentication and Authorization::Amazon Web Services Cognito::Setup/configuration
support_category_auth_aws_cognito_sync_issues	Authentication and Authorization::Amazon Web Services Cognito::Sync issues
support_category_auth_azure	Authentication and Authorization::Azure OAuth OmniAuth
support_category_auth_azure_issues_errors	Authentication and Authorization::Azure OAuth OmniAuth::Issues/errors
support_category_auth_azure_other	Authentication and Authorization::Azure OAuth OmniAuth::Other
support_category_auth_azure_questions	Authentication and Authorization::Azure OAuth OmniAuth::Questions
support_category_auth_azure_setup_configuration	Authentication and Authorization::Azure OAuth OmniAuth::Setup/configuration
support_category_auth_azure_sync_issues	Authentication and Authorization::Azure OAuth OmniAuth::Sync issues
support_category_auth_bitbucket	Authentication and Authorization::Bitbucket cloud OmniAuth
support_category_auth_bitbucket_issues_errors	Authentication and Authorization::Bitbucket cloud OmniAuth::Issues/errors
support_category_auth_bitbucket_other	Authentication and Authorization::Bitbucket cloud OmniAuth::Other
support_category_auth_bitbucket_questions	Authentication and Authorization::Bitbucket cloud OmniAuth::Questions
support_category_auth_bitbucket_setup_configuration	Authentication and Authorization::Bitbucket cloud OmniAuth::Setup/configuration
support_category_auth_bitbucket_sync_issues	Authentication and Authorization::Bitbucket cloud OmniAuth::Sync issues
support_category_auth_cas	Authentication and Authorization::CAS OmniAuth
support_category_auth_cas_issues_errors	Authentication and Authorization::CAS OmniAuth::Issues/errors
support_category_auth_cas_other	Authentication and Authorization::CAS OmniAuth::Other
support_category_auth_cas_questions	Authentication and Authorization::CAS OmniAuth::Questions
support_category_auth_cas_setup_configuration	Authentication and Authorization::CAS OmniAuth::Setup/configuration
support_category_auth_cas_sync_issues	Authentication and Authorization::CAS OmniAuth::Sync issues
support_category_auth_facebook	Authentication and Authorization::Facebook OAuth 2.0
support_category_auth_facebook_issues_errors	Authentication and Authorization::Facebook OAuth 2.0::Issues/errors
support_category_auth_facebook_other	Authentication and Authorization::Facebook OAuth 2.0::Other
support_category_auth_facebook_questions	Authentication and Authorization::Facebook OAuth 2.0::Questions
support_category_auth_facebook_setup_configuration	Authentication and Authorization::Facebook OAuth 2.0::Setup/configuration
support_category_auth_facebook_sync_issues	Authentication and Authorization::Facebook OAuth 2.0::Sync issues
support_category_auth_generic	Authentication and Authorization::Generic OAuth2 Provider
support_category_auth_generic_issues_errors	Authentication and Authorization::Generic OAuth2 Provider::Issues/errors
support_category_auth_generic_other	Authentication and Authorization::Generic OAuth2 Provider::Other
support_category_auth_generic_questions	Authentication and Authorization::Generic OAuth2 Provider::Questions
support_category_auth_generic_setup_configuration	Authentication and Authorization::Generic OAuth2 Provider::Setup/configuration
support_category_auth_generic_sync_issues	Authentication and Authorization::Generic OAuth2 Provider::Sync issues
support_category_auth_github	Authentication and Authorization::GitHub OmniAuth
support_category_auth_github_issues_errors	Authentication and Authorization::GitHub OmniAuth::Issues/errors
support_category_auth_github_other	Authentication and Authorization::GitHub OmniAuth::Other
support_category_auth_github_questions	Authentication and Authorization::GitHub OmniAuth::Questions
support_category_auth_github_setup_configuration	Authentication and Authorization::GitHub OmniAuth::Setup/configuration
support_category_auth_github_sync_issues	Authentication and Authorization::GitHub OmniAuth::Sync issues
support_category_auth_gitlab	Authentication and Authorization::GitLab.com OmniAuth
support_category_auth_gitlab_issues_errors	Authentication and Authorization::GitLab.com OmniAuth::Issues/errors
support_category_auth_gitlab_other	Authentication and Authorization::GitLab.com OmniAuth::Other
support_category_auth_gitlab_questions	Authentication and Authorization::GitLab.com OmniAuth::Questions
support_category_auth_gitlab_setup_configuration	Authentication and Authorization::GitLab.com OmniAuth::Setup/configuration
support_category_auth_gitlab_sync_issues	Authentication and Authorization::GitLab.com OmniAuth::Sync issues
support_category_auth_google	Authentication and Authorization::Google OAuth 2.0 OmniAuth
support_category_auth_google_issues_errors	Authentication and Authorization::Google OAuth 2.0 OmniAuth::Issues/errors
support_category_auth_google_other	Authentication and Authorization::Google OAuth 2.0 OmniAuth::Other
support_category_auth_google_questions	Authentication and Authorization::Google OAuth 2.0 OmniAuth::Questions
support_category_auth_google_setup_configuration	Authentication and Authorization::Google OAuth 2.0 OmniAuth::Setup/configuration
support_category_auth_google_sync_issues	Authentication and Authorization::Google OAuth 2.0 OmniAuth::Sync issues
support_category_auth_jwt	Authentication and Authorization::JWT OmniAuth
support_category_auth_jwt_issues_errors	Authentication and Authorization::JWT OmniAuth::Issues/errors
support_category_auth_jwt_other	Authentication and Authorization::JWT OmniAuth::Other
support_category_auth_jwt_questions	Authentication and Authorization::JWT OmniAuth::Questions
support_category_auth_jwt_setup_configuration	Authentication and Authorization::JWT OmniAuth::Setup/configuration
support_category_auth_jwt_sync_issues	Authentication and Authorization::JWT OmniAuth::Sync issues
support_category_auth_kerberos	Authentication and Authorization::Kerberos Auth integration
support_category_auth_kerberos_issues_errors	Authentication and Authorization::Kerberos Auth integration::Issues/errors
support_category_auth_kerberos_other	Authentication and Authorization::Kerberos Auth integration::Other
support_category_auth_kerberos_questions	Authentication and Authorization::Kerberos Auth integration::Questions
support_category_auth_kerberos_setup_configuration	Authentication and Authorization::Kerberos Auth integration::Setup/configuration
support_category_auth_kerberos_sync_issues	Authentication and Authorization::Kerberos Auth integration::Sync issues
support_category_auth_ldap	Authentication and Authorization::LDAP
support_category_auth_ldap_issues_errors	Authentication and Authorization::LDAP::Issues/errors
support_category_auth_ldap_other	Authentication and Authorization::LDAP::Other
support_category_auth_ldap_questions	Authentication and Authorization::LDAP::Questions
support_category_auth_ldap_setup_configuration	Authentication and Authorization::LDAP::Setup/configuration
support_category_auth_ldap_sync_issues	Authentication and Authorization::LDAP::Sync issues
support_category_auth_oauth_service_provider	Authentication and Authorization::OAuth service provider
support_category_auth_oauth_service_provider_issues_errors	Authentication and Authorization::OAuth service provider::Issues/errors
support_category_auth_oauth_service_provider_other	Authentication and Authorization::OAuth service provider::Other
support_category_auth_oauth_service_provider_questions	Authentication and Authorization::OAuth service provider::Questions
support_category_auth_oauth_service_provider_setup_configuration	Authentication and Authorization::OAuth service provider::Setup/configuration
support_category_auth_oauth_service_provider_sync_issues	Authentication and Authorization::OAuth service provider::Sync issues
support_category_auth_openid_connect	Authentication and Authorization::OpenID Connect OmniAuth
support_category_auth_openid_connect_issues_errors	Authentication and Authorization::OpenID Connect OmniAuth::Issues/errors
support_category_auth_openid_connect_other	Authentication and Authorization::OpenID Connect OmniAuth::Other
support_category_auth_openid_connect_questions	Authentication and Authorization::OpenID Connect OmniAuth::Questions
support_category_auth_openid_connect_setup_configuration	Authentication and Authorization::OpenID Connect OmniAuth::Setup/configuration
support_category_auth_openid_connect_sync_issues	Authentication and Authorization::OpenID Connect OmniAuth::Sync issues
support_category_auth_other	Authentication and Authorization::Other
support_category_auth_other_issues_errors	Authentication and Authorization::Other::Issues/errors
support_category_auth_other_other	Authentication and Authorization::Other::Other
support_category_auth_other_questions	Authentication and Authorization::Other::Questions
support_category_auth_other_setup_configuration	Authentication and Authorization::Other::Setup/configuration
support_category_auth_other_sync_issues	Authentication and Authorization::Other::Sync issues
support_category_auth_salesforce	Authentication and Authorization::Salesforce OmniAuth
support_category_auth_salesforce_issues_errors	Authentication and Authorization::Salesforce OmniAuth::Issues/errors
support_category_auth_salesforce_other	Authentication and Authorization::Salesforce OmniAuth::Other
support_category_auth_salesforce_questions	Authentication and Authorization::Salesforce OmniAuth::Questions
support_category_auth_salesforce_setup_configuration	Authentication and Authorization::Salesforce OmniAuth::Setup/configuration
support_category_auth_salesforce_sync_issues	Authentication and Authorization::Salesforce OmniAuth::Sync issues
support_category_auth_saml	Authentication and Authorization::SAML
support_category_auth_saml_issues_errors	Authentication and Authorization::SAML::Issues/errors
support_category_auth_saml_other	Authentication and Authorization::SAML::Other
support_category_auth_saml_questions	Authentication and Authorization::SAML::Questions
support_category_auth_saml_setup_configuration	Authentication and Authorization::SAML::Setup/configuration
support_category_auth_saml_sync_issues	Authentication and Authorization::SAML::Sync issues
support_category_auth_scim	Authentication and Authorization::SCIM
support_category_auth_scim_issues_errors	Authentication and Authorization::SCIM::Issues/errors
support_category_auth_scim_other	Authentication and Authorization::SCIM::Other
support_category_auth_scim_questions	Authentication and Authorization::SCIM::Questions
support_category_auth_scim_setup_configuration	Authentication and Authorization::SCIM::Setup/configuration
support_category_auth_scim_sync_issues	Authentication and Authorization::SCIM::Sync issues
support_category_auth_smartcard	Authentication and Authorization::Smartcard authentication
support_category_auth_smartcard_issues_errors	Authentication and Authorization::Smartcard authentication::Issues/errors
support_category_auth_smartcard_other	Authentication and Authorization::Smartcard authentication::Other
support_category_auth_smartcard_questions	Authentication and Authorization::Smartcard authentication::Questions
support_category_auth_smartcard_setup_configuration	Authentication and Authorization::Smartcard authentication::Setup/configuration
support_category_auth_smartcard_sync_issues	Authentication and Authorization::Smartcard authentication::Sync issues
support_category_auth_twitter	Authentication and Authorization::Twitter OAuth
support_category_auth_twitter_issues_errors	Authentication and Authorization::Twitter OAuth::Issues/errors
support_category_auth_twitter_other	Authentication and Authorization::Twitter OAuth::Other
support_category_auth_twitter_questions	Authentication and Authorization::Twitter OAuth::Questions
support_category_auth_twitter_setup_configuration	Authentication and Authorization::Twitter OAuth::Setup/configuration
support_category_auth_twitter_sync_issues	Authentication and Authorization::Twitter OAuth::Sync issues
support_category_auth_vault	Authentication and Authorization::Vault Authentication with OpenID
support_category_auth_vault_issues_errors	Authentication and Authorization::Vault Authentication with OpenID::Issues/errors
support_category_auth_vault_other	Authentication and Authorization::Vault Authentication with OpenID::Other
support_category_auth_vault_questions	Authentication and Authorization::Vault Authentication with OpenID::Questions
support_category_auth_vault_setup_configuration	Authentication and Authorization::Vault Authentication with OpenID::Setup/configuration
support_category_auth_vault_sync_issues	Authentication and Authorization::Vault Authentication with OpenID::Sync issues
support_category_category_administering_gitlab	Maintaining/Administering GitLab
support_category_category_analyze_usage	GitLab analytics
support_category_category_auth	Authentication and Authorization
support_category_category_cicd	CI/CD
support_category_category_deployments	Deployments and Releases
support_category_category_gitlab_duo	GitLab Duo
support_category_category_instance_management	Installing/Configuring/Migrating GitLab
support_category_category_integrations	Integrate applications
support_category_category_manage_infra	Manage your infrastructure via GitLab
support_category_category_monitoring	Application Performance Monitoring
support_category_category_other	Other
support_category_category_packages	Packages and Registries
support_category_category_performance	Performance issues with GitLab components
support_category_category_project_group_management	Project & Group Management
support_category_category_runners	GitLab Runners
support_category_category_secure	Secure
support_category_category_upgrade_assistance	Upgrade assistance request
support_category_category_usage_quotas	Usage Quotas
support_category_cicd_artifacts	CI/CD::Artifacts
support_category_cicd_artifacts_creation_topic	CI/CD::Artifacts::Creation
support_category_cicd_artifacts_errors_topic	CI/CD::Artifacts::Errors/issues
support_category_cicd_artifacts_management_topic	CI/CD::Artifacts::Management
support_category_cicd_artifacts_other_topic	CI/CD::Artifacts::Other
support_category_cicd_artifacts_questions_topic	CI/CD::Artifacts::Questions
support_category_cicd_autodevops	CI/CD::Auto DevOps
support_category_cicd_autodevops_errors	CI/CD::Auto DevOps::Issues/errors
support_category_cicd_autodevops_other	CI/CD::Auto DevOps::Other
support_category_cicd_autodevops_questions	CI/CD::Auto DevOps::Questions
support_category_cicd_autodevops_setup	CI/CD::Auto DevOps::Setup/configuration
support_category_cicd_cache	CI/CD::Cache
support_category_cicd_cache_creation	CI/CD::Cache::Creation
support_category_cicd_cache_errors	CI/CD::Cache::Errors/issues
support_category_cicd_cache_management	CI/CD::Cache::Management
support_category_cicd_cache_other	CI/CD::Cache::Other
support_category_cicd_cache_questions	CI/CD::Cache::Questions
support_category_cicd_ci_file	CI/CD::CI file configuration
support_category_cicd_ci_file_errors	CI/CD::CI file configuration::Errors/issues
support_category_cicd_ci_file_other	CI/CD::CI file configuration::Other
support_category_cicd_ci_file_questions	CI/CD::CI file configuration::Questions
support_category_cicd_ci_file_setup	CI/CD::CI file configuration::Setup/configuration
support_category_cicd_deployments	CI/CD::Deployments
support_category_cicd_deployments_environments	CI/CD::Deployments::Environments
support_category_cicd_deployments_feature_flags	CI/CD::Deployments::Feature Flags
support_category_cicd_deployments_releases	CI/CD::Deployments::Releases
support_category_cicd_deployments_review_apps	CI/CD::Deployments::Review Apps
support_category_cicd_jobs	CI/CD::Jobs
support_category_cicd_jobs_errors	CI/CD::Jobs::Errors/issues
support_category_cicd_jobs_other	CI/CD::Jobs::Other
support_category_cicd_jobs_questions	CI/CD::Jobs::Questions
support_category_cicd_jobs_setup	CI/CD::Jobs::Setup/configuration
support_category_cicd_other	CI/CD::Other
support_category_cicd_pipelines	CI/CD::Pipelines
support_category_cicd_pipelines_errors	CI/CD::Pipelines::Errors/issues
support_category_cicd_pipelines_merge_trains	CI/CD::Pipelines::Merge trains
support_category_cicd_pipelines_multiproject	CI/CD::Pipelines::Multi-project pipelines
support_category_cicd_pipelines_other	CI/CD::Pipelines::Other
support_category_cicd_pipelines_questions	CI/CD::Pipelines::Questions
support_category_cicd_pipelines_schedules	CI/CD::Pipelines::Schedules
support_category_cicd_pipelines_setup	CI/CD::Pipelines::Setup/configuration
support_category_cicd_pipelines_triggers	CI/CD::Pipelines::Triggers
support_category_cicd_variables	CI/CD::Variables
support_category_cicd_variables_ci_file	CI/CD::Variables::Via CI file
support_category_cicd_variables_group	CI/CD::Variables::Via group settings
support_category_cicd_variables_project	CI/CD::Variables::Via project settings
support_category_cicd_variables_schedules	CI/CD::Variables::Via schedules
support_category_deployments_deployments	Deployments and Releases::Deployments
support_category_deployments_deployments_errors_	Deployments and Releases::Deployments::Issues/Errors
support_category_deployments_deployments_other_	Deployments and Releases::Deployments::Other
support_category_deployments_deployments_protected_envs_	Deployments and Releases::Deployments::Protected environments
support_category_deployments_deployments_questions_	Deployments and Releases::Deployments::Questions
support_category_deployments_deployments_rollouts_	Deployments and Releases::Deployments::Rollouts
support_category_deployments_deployments_setup_	Deployments and Releases::Deployments::Setup/configuration
support_category_deployments_envs	Deployments and Releases::Environments
support_category_deployments_envs_errors	Deployments and Releases::Environments::Issues/Errors
support_category_deployments_envs_other	Deployments and Releases::Environments::Other
support_category_deployments_envs_protected_envs	Deployments and Releases::Environments::Protected environments
support_category_deployments_envs_questions	Deployments and Releases::Environments::Questions
support_category_deployments_envs_rollouts	Deployments and Releases::Environments::Rollouts
support_category_deployments_envs_setup	Deployments and Releases::Environments::Setup/configuration
support_category_deployments_feature_flags	Deployments and Releases::Feature Flags
support_category_deployments_feature_flags_errors_	Deployments and Releases::Feature Flags::Issues/Errors
support_category_deployments_feature_flags_other_	Deployments and Releases::Feature Flags::Other
support_category_deployments_feature_flags_protected_envs_	Deployments and Releases::Feature Flags::Protected environments
support_category_deployments_feature_flags_questions_	Deployments and Releases::Feature Flags::Questions
support_category_deployments_feature_flags_rollouts_	Deployments and Releases::Feature Flags::Rollouts
support_category_deployments_feature_flags_setup_	Deployments and Releases::Feature Flags::Setup/configuration
support_category_deployments_other	Deployments and Releases::Other
support_category_deployments_other_errors_	Deployments and Releases::Other::Issues/Errors
support_category_deployments_other_other_	Deployments and Releases::Other::Other
support_category_deployments_other_protected_envs_	Deployments and Releases::Other::Protected environments
support_category_deployments_other_questions_	Deployments and Releases::Other::Questions
support_category_deployments_other_rollouts_	Deployments and Releases::Other::Rollouts
support_category_deployments_other_setup_	Deployments and Releases::Other::Setup/configuration
support_category_deployments_releases	Deployments and Releases::Releases
support_category_deployments_releases_errors_	Deployments and Releases::Releases::Issues/Errors
support_category_deployments_releases_other_	Deployments and Releases::Releases::Other
support_category_deployments_releases_protected_envs_	Deployments and Releases::Releases::Protected environments
support_category_deployments_releases_questions_	Deployments and Releases::Releases::Questions
support_category_deployments_releases_rollouts_	Deployments and Releases::Releases::Rollouts
support_category_deployments_releases_setup_	Deployments and Releases::Releases::Setup/configuration
support_category_deployments_review_apps	Deployments and Releases::Review apps
support_category_deployments_review_apps_errors_	Deployments and Releases::Review apps::Issues/Errors
support_category_deployments_review_apps_other_	Deployments and Releases::Review apps::Other
support_category_deployments_review_apps_protected_envs_	Deployments and Releases::Review apps::Protected environments
support_category_deployments_review_apps_questions_	Deployments and Releases::Review apps::Questions
support_category_deployments_review_apps_rollouts_	Deployments and Releases::Review apps::Rollouts
support_category_deployments_review_apps_setup_	Deployments and Releases::Review apps::Setup/configuration
support_category_gitlab_duo_chat_errors	GitLab Duo::Chat::Issues/Errors
support_category_gitlab_duo_chat_generated_response	GitLab Duo::Chat::Duo generated response
support_category_gitlab_duo_chat_integrations	GitLab Duo::Chat::Integration
support_category_gitlab_duo_chat_licensing	GitLab Duo::Chat::Licensing/Activation
support_category_gitlab_duo_chat_questions	GitLab Duo::Chat::Questions
support_category_gitlab_duo_chat_setup	GitLab Duo::Chat::Setup/Configuration
support_category_gitlab_duo_chat_suggestion_accuracy	GitLab Duo::Chat::Suggestion accuracy
support_category_gitlab_duo_chatsupport_gitlab_duo_reviewers	GitLab Duo::Suggested Reviewers
support_category_gitlab_duo_code_suggestions_errors	GitLab Duo::Code Suggestions::Issues/Errors
support_category_gitlab_duo_code_suggestions_generated_response	GitLab Duo::Code Suggestions::Duo generated response
support_category_gitlab_duo_code_suggestions	GitLab Duo::Code Suggestions
support_category_gitlab_duo_code_suggestions_integrations	GitLab Duo::Code Suggestions::Integration
support_category_gitlab_duo_code_suggestions_licensing	GitLab Duo::Code Suggestions::Licensing/Activation
support_category_gitlab_duo_code_suggestions_questions	GitLab Duo::Code Suggestions::Questions
support_category_gitlab_duo_code_suggestions_setup	GitLab Duo::Code Suggestions::Setup/Configuration
support_category_gitlab_duo_code_suggestions_suggestion_accuracy	GitLab Duo::Code Suggestions::Suggestion accuracy
support_category_gitlab_duo_code_suggestionssupport_gitlab_duo_chat	GitLab Duo::Chat
support_category_gitlab_duo_configuration_errors	GitLab Duo::GitLab Duo Configuration::Issues/Errors
support_category_gitlab_duo_configuration_generated_response	GitLab Duo::GitLab Duo Configuration::Duo generated response
support_category_gitlab_duo_configuration_integrations	GitLab Duo::GitLab Duo Configuration::Integration
support_category_gitlab_duo_configuration_licensing	GitLab Duo::GitLab Duo Configuration::Licensing/Activation
support_category_gitlab_duo_configuration_questions	GitLab Duo::GitLab Duo Configuration::Questions
support_category_gitlab_duo_configuration_setup	GitLab Duo::GitLab Duo Configuration::Setup/Configuration
support_category_gitlab_duo_configuration_suggestion_accuracy	GitLab Duo::GitLab Duo Configuration::Suggestion accuracy
support_category_gitlab_duo_configurationsupport_gitlab_duo_other	GitLab Duo::Other
support_category_gitlab_duo_extensions_errors	GitLab Duo::IDE Extensions::Issues/Errors
support_category_gitlab_duo_extensions_generated_response	GitLab Duo::IDE Extensions::Duo generated response
support_category_gitlab_duo_extensions_integrations	GitLab Duo::IDE Extensions::Integration
support_category_gitlab_duo_extensions_licensing	GitLab Duo::IDE Extensions::Licensing/Activation
support_category_gitlab_duo_extensions_questions	GitLab Duo::IDE Extensions::Questions
support_category_gitlab_duo_extensions_setup	GitLab Duo::IDE Extensions::Setup/Configuration
support_category_gitlab_duo_extensions_suggestion_accuracy	GitLab Duo::IDE Extensions::Suggestion accuracy
support_category_gitlab_duo_extensionssupport_gitlab_duo_configuration	GitLab Duo::GitLab Duo Configuration
support_category_gitlab_duo_mr_summary_errors	GitLab Duo::Merge Request Summary::Issues/Errors
support_category_gitlab_duo_mr_summary_generated_response	GitLab Duo::Merge Request Summary::Duo generated response
support_category_gitlab_duo_mr_summary_integrations	GitLab Duo::Merge Request Summary::Integration
support_category_gitlab_duo_mr_summary_licensing	GitLab Duo::Merge Request Summary::Licensing/Activation
support_category_gitlab_duo_mr_summary_questions	GitLab Duo::Merge Request Summary::Questions
support_category_gitlab_duo_mr_summary_setup	GitLab Duo::Merge Request Summary::Setup/Configuration
support_category_gitlab_duo_mr_summary_suggestion_accuracy	GitLab Duo::Merge Request Summary::Suggestion accuracy
support_category_gitlab_duo_mr_summarysupport_gitlab_duo_vulnerabilities	GitLab Duo::Vulnerability Explanation
support_category_gitlab_duo_reviewers_errors	GitLab Duo::Suggested Reviewers::Issues/Errors
support_category_gitlab_duo_reviewers_generated_response	GitLab Duo::Suggested Reviewers::Duo generated response
support_category_gitlab_duo_reviewers_integrations	GitLab Duo::Suggested Reviewers::Integration
support_category_gitlab_duo_reviewers_licensing	GitLab Duo::Suggested Reviewers::Licensing/Activation
support_category_gitlab_duo_reviewers_questions	GitLab Duo::Suggested Reviewers::Questions
support_category_gitlab_duo_reviewers_setup	GitLab Duo::Suggested Reviewers::Setup/Configuration
support_category_gitlab_duo_reviewers_suggestion_accuracy	GitLab Duo::Suggested Reviewers::Suggestion accuracy
support_category_gitlab_duo_reviewerssupport_gitlab_duo_tests	GitLab Duo::Test Generation
support_category_gitlab_duo_tests_errors	GitLab Duo::Test Generation::Issues/Errors
support_category_gitlab_duo_tests_generated_response	GitLab Duo::Test Generation::Duo generated response
support_category_gitlab_duo_tests_integrations	GitLab Duo::Test Generation::Integration
support_category_gitlab_duo_tests_licensing	GitLab Duo::Test Generation::Licensing/Activation
support_category_gitlab_duo_tests_questions	GitLab Duo::Test Generation::Questions
support_category_gitlab_duo_tests_setup	GitLab Duo::Test Generation::Setup/Configuration
support_category_gitlab_duo_tests_suggestion_accuracy	GitLab Duo::Test Generation::Suggestion accuracy
support_category_gitlab_duo_testssupport_gitlab_duo_mr_summary	GitLab Duo::Merge Request Summary
support_category_gitlab_duo_vulnerabilities_errors	GitLab Duo::Vulnerability Explanation::Issues/Errors
support_category_gitlab_duo_vulnerabilities_generated_response	GitLab Duo::Vulnerability Explanation::Duo generated response
support_category_gitlab_duo_vulnerabilities_integrations	GitLab Duo::Vulnerability Explanation::Integration
support_category_gitlab_duo_vulnerabilities_licensing	GitLab Duo::Vulnerability Explanation::Licensing/Activation
support_category_gitlab_duo_vulnerabilities_questions	GitLab Duo::Vulnerability Explanation::Questions
support_category_gitlab_duo_vulnerabilities_setup	GitLab Duo::Vulnerability Explanation::Setup/Configuration
support_category_gitlab_duo_vulnerabilities_suggestion_accuracy	GitLab Duo::Vulnerability Explanation::Suggestion accuracy
support_category_gitlab_duo_vulnerabilitiessupport_gitlab_duo_extensions	GitLab Duo::IDE Extensions
support_category_integrations_akismet_errors	Integrate applications::Akismet::Errors/issues
support_category_integrations_akismet	Integrate applications::Akismet
support_category_integrations_akismet_other	Integrate applications::Akismet::Other
support_category_integrations_akismet_questions	Integrate applications::Akismet::Questions
support_category_integrations_akismet_setup	Integrate applications::Akismet::Setup/configuration
support_category_integrations_datadog_errors	Integrate applications::Datadog::Errors/issues
support_category_integrations_datadog	Integrate applications::Datadog
support_category_integrations_datadog_other	Integrate applications::Datadog::Other
support_category_integrations_datadog_questions	Integrate applications::Datadog::Questions
support_category_integrations_datadog_setup	Integrate applications::Datadog::Setup/configuration
support_category_integrations_elasticsearch_errors	Integrate applications::Elasticsearch::Errors/issues
support_category_integrations_elasticsearch	Integrate applications::Elasticsearch
support_category_integrations_elasticsearch_other	Integrate applications::Elasticsearch::Other
support_category_integrations_elasticsearch_questions	Integrate applications::Elasticsearch::Questions
support_category_integrations_elasticsearch_setup	Integrate applications::Elasticsearch::Setup/configuration
support_category_integrations_external_trackers_bugzilla	Integrate applications::External issue trackers::Bugzilla
support_category_integrations_external_trackers_ibm	Integrate applications::External issue trackers::IBM EWM
support_category_integrations_external_trackers	Integrate applications::External issue trackers
support_category_integrations_external_trackers_other	Integrate applications::External issue trackers::Custom/Other issue tracker
support_category_integrations_external_trackers_redmine	Integrate applications::External issue trackers::Redmine
support_category_integrations_external_trackers_youtrack	Integrate applications::External issue trackers::YouTrack
support_category_integrations_external_trackers_zentao	Integrate applications::External issue trackers::ZenTao
support_category_integrations_gitpod_errors	Integrate applications::Gitpod::Errors/issues
support_category_integrations_gitpod	Integrate applications::Gitpod
support_category_integrations_gitpod_other	Integrate applications::Gitpod::Other
support_category_integrations_gitpod_questions	Integrate applications::Gitpod::Questions
support_category_integrations_gitpod_setup	Integrate applications::Gitpod::Setup/configuration
support_category_integrations_gmail_errors	Integrate applications::Gmail actions buttons::Errors/issues
support_category_integrations_gmail	Integrate applications::Gmail actions buttons
support_category_integrations_gmail_other	Integrate applications::Gmail actions buttons::Other
support_category_integrations_gmail_questions	Integrate applications::Gmail actions buttons::Questions
support_category_integrations_gmail_setup	Integrate applications::Gmail actions buttons::Setup/configuration
support_category_integrations_jira_errors	Integrate applications::Jira::Errors/issues
support_category_integrations_jira	Integrate applications::Jira
support_category_integrations_jira_other	Integrate applications::Jira::Other
support_category_integrations_jira_questions	Integrate applications::Jira::Questions
support_category_integrations_jira_setup	Integrate applications::Jira::Setup/configuration
support_category_integrations_kroki_errors	Integrate applications::Kroki::Errors/issues
support_category_integrations_kroki	Integrate applications::Kroki
support_category_integrations_kroki_other	Integrate applications::Kroki::Other
support_category_integrations_kroki_questions	Integrate applications::Kroki::Questions
support_category_integrations_kroki_setup	Integrate applications::Kroki::Setup/configuration
support_category_integrations_mailgun_errors	Integrate applications::Mailgun::Errors/issues
support_category_integrations_mailgun	Integrate applications::Mailgun
support_category_integrations_mailgun_other	Integrate applications::Mailgun::Other
support_category_integrations_mailgun_questions	Integrate applications::Mailgun::Questions
support_category_integrations_mailgun_setup	Integrate applications::Mailgun::Setup/configuration
support_category_integrations_other_errors	Integrate applications::Other::Errors/issues
support_category_integrations_other	Integrate applications::Other
support_category_integrations_other_other	Integrate applications::Other::Other
support_category_integrations_other_questions	Integrate applications::Other::Questions
support_category_integrations_other_setup	Integrate applications::Other::Setup/configuration
support_category_integrations_pim_errors	Integrate applications::Project integration management::Errors/issues
support_category_integrations_pim	Integrate applications::Project integration management
support_category_integrations_pim_other	Integrate applications::Project integration management::Other
support_category_integrations_pim_questions	Integrate applications::Project integration management::Questions
support_category_integrations_pim_setup	Integrate applications::Project integration management::Setup/configuration
support_category_integrations_plantuml_errors	Integrate applications::PlantUML::Errors/issues
support_category_integrations_plantuml	Integrate applications::PlantUML
support_category_integrations_plantuml_other	Integrate applications::PlantUML::Other
support_category_integrations_plantuml_questions	Integrate applications::PlantUML::Questions
support_category_integrations_plantuml_setup	Integrate applications::PlantUML::Setup/configuration
support_category_integrations_project_asana	Integrate applications::Project integrations::Asana
support_category_integrations_project_bamboo	Integrate applications::Project integrations::Bamboo
support_category_integrations_project_discord	Integrate applications::Project integrations::Discord
support_category_integrations_project_emails_on_push	Integrate applications::Project integrations::Emails on push
support_category_integrations_project_github	Integrate applications::Project integrations::GitHub
support_category_integrations_project_google_chat	Integrate applications::Project integrations::Google Chat
support_category_integrations_project_	Integrate applications::Project integrations
support_category_integrations_project_irker	Integrate applications::Project integrations::Irker
support_category_integrations_project_jenkins	Integrate applications::Project integrations::Jenkins
support_category_integrations_project_mattermost	Integrate applications::Project integrations::Mattermost
support_category_integrations_project_ms_teams	Integrate applications::Project integrations::Microsoft Teams
support_category_integrations_project_other	Integrate applications::Project integrations::Other
support_category_integrations_project_pivotal	Integrate applications::Project integrations::Pivotal tracker
support_category_integrations_project_prometheus	Integrate applications::Project integrations::Prometheus
support_category_integrations_project_slack	Integrate applications::Project integrations::Slack
support_category_integrations_project_status_emails	Integrate applications::Project integrations::Pipeline status emails
support_category_integrations_project_unify_circuit	Integrate applications::Project integrations::Unify Circuit
support_category_integrations_project_webex	Integrate applications::Project integrations::Webex
support_category_integrations_project_webhooks	Integrate applications::Project integrations::Webhooks
support_category_integrations_recaptcha_errors	Integrate applications::reCAPTCHA::Errors/issues
support_category_integrations_recaptcha	Integrate applications::reCAPTCHA
support_category_integrations_recaptcha_other	Integrate applications::reCAPTCHA::Other
support_category_integrations_recaptcha_questions	Integrate applications::reCAPTCHA::Questions
support_category_integrations_recaptcha_setup	Integrate applications::reCAPTCHA::Setup/configuration
support_category_integrations_sourcegraph_errors	Integrate applications::Sourcegraph::Errors/issues
support_category_integrations_sourcegraph	Integrate applications::Sourcegraph
support_category_integrations_sourcegraph_other	Integrate applications::Sourcegraph::Other
support_category_integrations_sourcegraph_questions	Integrate applications::Sourcegraph::Questions
support_category_integrations_sourcegraph_setup	Integrate applications::Sourcegraph::Setup/configuration
support_category_integrations_trllo_errors	Integrate applications::Trello::Errors/issues
support_category_integrations_trllo	Integrate applications::Trello
support_category_integrations_trllo_other	Integrate applications::Trello::Other
support_category_integrations_trllo_questions	Integrate applications::Trello::Questions
support_category_integrations_trllo_setup	Integrate applications::Trello::Setup/configuration
support_category_integrations_visual_studio_errors	Integrate applications::Visual Studio Code extension::Errors/issues
support_category_integrations_visual_studio	Integrate applications::Visual Studio Code extension
support_category_integrations_visual_studio_other	Integrate applications::Visual Studio Code extension::Other
support_category_integrations_visual_studio_questions	Integrate applications::Visual Studio Code extension::Questions
support_category_integrations_visual_studio_setup	Integrate applications::Visual Studio Code extension::Setup/configuration
support_category_manage_infra_clusters_agent	Manage your infrastructure via GitLab::Kubernetes clusters::Kubernetes agent
support_category_manage_infra_clusters_connect	Manage your infrastructure via GitLab::Kubernetes clusters::Connect Kubernetes clusters
support_category_manage_infra_clusters_create	Manage your infrastructure via GitLab::Kubernetes clusters::Create Kubnernetes clusters
support_category_manage_infra_clusters_errors	Manage your infrastructure via GitLab::Kubernetes clusters::Issues/errors
support_category_manage_infra_clusters_gitops	Manage your infrastructure via GitLab::Kubernetes clusters::GitOps
support_category_manage_infra_clusters	Manage your infrastructure via GitLab::Kubernetes clusters
support_category_manage_infra_clusters_migrate	Manage your infrastructure via GitLab::Kubernetes clusters::Migrate to the GitLab agent for Kubernetes
support_category_manage_infra_clusters_other	Manage your infrastructure via GitLab::Kubernetes clusters::Other
support_category_manage_infra_clusters_vulnerability_scanning	Manage your infrastructure via GitLab::Kubernetes clusters::Container vulnerability scanning
support_category_manage_infra_code_errors	Manage your infrastructure via GitLab::Infrastructure as Code::Issues/errors
support_category_manage_infra_code	Manage your infrastructure via GitLab::Infrastructure as Code
support_category_manage_infra_code_other	Manage your infrastructure via GitLab::Infrastructure as Code::Other
support_category_manage_infra_code_questions	Manage your infrastructure via GitLab::Infrastructure as Code::Questions
support_category_manage_infra_code_setup	Manage your infrastructure via GitLab::Infrastructure as Code::Setup/configuration
support_category_manage_infra_code_tf_integration	Manage your infrastructure via GitLab::Infrastructure as Code::Terraform integration in merge requests
support_category_manage_infra_code_tf_state	Manage your infrastructure via GitLab::Infrastructure as Code::Terraform state
support_category_manage_infra_other	Manage your infrastructure via GitLab::Other
support_category_manage_infra_runbooks_errors	Manage your infrastructure via GitLab::Runbooks::Issues/errors
support_category_manage_infra_runbooks	Manage your infrastructure via GitLab::Runbooks
support_category_manage_infra_runbooks_other	Manage your infrastructure via GitLab::Runbooks::Other
support_category_manage_infra_runbooks_questions	Manage your infrastructure via GitLab::Runbooks::Questions
support_category_manage_infra_runbooks_setup	Manage your infrastructure via GitLab::Runbooks::Setup/configuration
support_category_monitoring_error_tracking	Application Performance Monitoring::Error Tracking
support_category_monitoring_error_tracking_errors	Application Performance Monitoring::Error Tracking::Issues/errors
support_category_monitoring_error_tracking_other	Application Performance Monitoring::Error Tracking::Other
support_category_monitoring_error_tracking_questions	Application Performance Monitoring::Error Tracking::Questions
support_category_monitoring_error_tracking_setup	Application Performance Monitoring::Error Tracking::Setup/configuration
support_category_monitoring_incidents_alerts	Application Performance Monitoring::Incident Management::Alerts
support_category_monitoring_incidents	Application Performance Monitoring::Incident Management
support_category_monitoring_incidents_escalations	Application Performance Monitoring::Incident Management::Escalation Policies
support_category_monitoring_incidents_incidents	Application Performance Monitoring::Incident Management::Incidents
support_category_monitoring_incidents_oncall	Application Performance Monitoring::Incident Management::On-call Schedules
support_category_monitoring_incidents_other	Application Performance Monitoring::Incident Management::Other
support_category_monitoring_incidents_paging	Application Performance Monitoring::Incident Management::Paging and notifications
support_category_monitoring_incidents_status_page	Application Performance Monitoring::Incident Management::Status Page
support_category_monitoring_other	Application Performance Monitoring::Other
support_category_monitoring_product_analytics	Application Performance Monitoring::Product Analytics
support_category_monitoring_product_analytics_errors	Application Performance Monitoring::Product Analytics::Issues/errors
support_category_monitoring_product_analytics_other	Application Performance Monitoring::Product Analytics::Other
support_category_monitoring_product_analytics_questions	Application Performance Monitoring::Product Analytics::Questions
support_category_monitoring_product_analytics_setup	Application Performance Monitoring::Product Analytics::Setup/configuration
support_category_packages_composer_building	Packages and Registries::Composer Packages::Creating/building/publishing packages
support_category_packages_composer_installing	Packages and Registries::Composer Packages::Installing packages
support_category_packages_composer_other	Packages and Registries::Composer Packages::Other
support_category_packages_composer	Packages and Registries::Composer Packages
support_category_packages_composer_questions	Packages and Registries::Composer Packages::Questions
support_category_packages_container_building	Packages and Registries::Container Registry
support_category_packages_container_deleting	Packages and Registries::Container Registry
support_category_packages_container_errors	Packages and Registries::Container Registry
support_category_packages_container_other	Packages and Registries::Container Registry
support_category_packages_container	Packages and Registries::Container Registry
support_category_packages_container_questions	Packages and Registries::Container Registry
support_category_packages_dependency_proxy_errors	Packages and Registries::Dependency Proxy::Issues/Errors
support_category_packages_dependency_proxy_other	Packages and Registries::Dependency Proxy::Other
support_category_packages_dependency_proxy	Packages and Registries::Dependency Proxy
support_category_packages_dependency_proxy_questions	Packages and Registries::Dependency Proxy::Questions
support_category_packages_generic_building	Packages and Registries::Generic/Other Packages::Creating/building/publishing packages
support_category_packages_generic_installing	Packages and Registries::Generic/Other Packages::Installing packages
support_category_packages_generic_other	Packages and Registries::Generic/Other Packages::Other
support_category_packages_generic	Packages and Registries::Generic/Other Packages
support_category_packages_generic_questions	Packages and Registries::Generic/Other Packages::Questions
support_category_packages_infra_building	Packages and Registries::Infrastructure Registry::Building and pushing images
support_category_packages_infra_deleting	Packages and Registries::Infrastructure Registry::Deleting images
support_category_packages_infra_errors	Packages and Registries::Infrastructure Registry::Issues/Errors
support_category_packages_infra_other	Packages and Registries::Infrastructure Registry::Other
support_category_packages_infra	Packages and Registries::Infrastructure Registry
support_category_packages_infra_questions	Packages and Registries::Infrastructure Registry::Questions
support_category_packages_maven_building	Packages and Registries::Maven Packages::Creating/building/publishing packages
support_category_packages_maven_installing	Packages and Registries::Maven Packages::Installing packages
support_category_packages_maven_other	Packages and Registries::Maven Packages::Other
support_category_packages_maven	Packages and Registries::Maven Packages
support_category_packages_maven_questions	Packages and Registries::Maven Packages::Questions
support_category_packages_npm_building	Packages and Registries::npm Packages::Creating/building/publishing packages
support_category_packages_npm_installing	Packages and Registries::npm Packages::Installing packages
support_category_packages_npm_other	Packages and Registries::npm Packages::Other
support_category_packages_npm	Packages and Registries::npm Packages
support_category_packages_npm_questions	Packages and Registries::npm Packages::Questions
support_category_packages_nuget_building	Packages and Registries::NuGet Packages::Creating/building/publishing packages
support_category_packages_nuget_installing	Packages and Registries::NuGet Packages::Installing packages
support_category_packages_nuget_other	Packages and Registries::NuGet Packages::Other
support_category_packages_nuget	Packages and Registries::NuGet Packages
support_category_packages_nuget_questions	Packages and Registries::NuGet Packages::Questions
support_category_packages_other	Packages and Registries::Other
support_category_packages_pypi_building	Packages and Registries::PyPI Packages::Creating/building/publishing packages
support_category_packages_pypi_installing	Packages and Registries::PyPI Packages::Installing packages
support_category_packages_pypi_other	Packages and Registries::PyPI Packages::Other
support_category_packages_pypi	Packages and Registries::PyPI Packages
support_category_packages_pypi_questions	Packages and Registries::PyPI Packages::Questions
support_category_performance_agent	Performance issues with GitLab components::GitLab agent
support_category_performance_alertmanager	Performance issues with GitLab components::Alertmanager
support_category_performance_certifcates	Performance issues with GitLab components::Certificate management
support_category_performance_consul	Performance issues with GitLab components::Consul
support_category_performance_database	Performance issues with GitLab components::PostgreSQL/Database
support_category_performance_emails	Performance issues with GitLab components::Outbound/Inbounce Emails
support_category_performance_exporter	Performance issues with GitLab components::GitLab Exporter
support_category_performance_geo	Performance issues with GitLab components::GitLab Geo
support_category_performance_gitaly	Performance issues with GitLab components::Gitaly
support_category_performance_grafana	Performance issues with GitLab components::Grafana
support_category_performance_lfs	Performance issues with GitLab components::LFS
support_category_performance_logrotate	Performance issues with GitLab components::Logrotate
support_category_performance_mattermost	Performance issues with GitLab components::Mattermost
support_category_performance_nginx	Performance issues with GitLab components::Nginx
support_category_performance_node_exporter	Performance issues with GitLab components::Node Exporter
support_category_performance_object_storage	Performance issues with GitLab components::MinIO/Object storage
support_category_performance_other	Performance issues with GitLab components::Other/Unsure
support_category_performance_patroni	Performance issues with GitLab components::Patroni
support_category_performance_pgbouncer	Performance issues with GitLab components::PgBouncer
support_category_performance_praefect	Performance issues with GitLab components::Praefect
support_category_performance_prometheus	Performance issues with GitLab components::Prometheus
support_category_performance_puma	Performance issues with GitLab components::Puma
support_category_performance_redis	Performance issues with GitLab components::Redis
support_category_performance_registry	Performance issues with GitLab components::Registry
support_category_performance_sentry	Performance issues with GitLab components::Sentry
support_category_performance_sidekiq	Performance issues with GitLab components::Sidekiq
support_category_performance_ssl	Performance issues with GitLab components::SSL/TLS
support_category_performance_workhorse	Performance issues with GitLab components::GitLab Workhorse
support_category_pg_management_group_creation	Project & Group Management::Group related::Creation
support_category_pg_management_group_errors	Project & Group Management::Group related::Errors/issues
support_category_pg_management_group_memberships	Project & Group Management::Group related::Memberships
support_category_pg_management_group_other	Project & Group Management::Group related::Other
support_category_pg_management_group	Project & Group Management::Group related
support_category_pg_management_group_questions	Project & Group Management::Group related::Questions
support_category_pg_management_group_settings	Project & Group Management::Group related::Management/Settings
support_category_pg_management_issues_boards	Project & Group Management::Issues/Epics related::Issue Boards
support_category_pg_management_issues_creation	Project & Group Management::Issues/Epics related::Creation
support_category_pg_management_issues_designs	Project & Group Management::Issues/Epics related::Issue Designs
support_category_pg_management_issues_errors	Project & Group Management::Issues/Epics related::Errors/issues
support_category_pg_management_issues_other	Project & Group Management::Issues/Epics related::Other
support_category_pg_management_issues	Project & Group Management::Issues/Epics related
support_category_pg_management_issues_questions	Project & Group Management::Issues/Epics related::Questions
support_category_pg_management_issues_settings	Project & Group Management::Issues/Epics related::Management/Settings
support_category_pg_management_issues_summarize_comments	Project & Group Management::Issues/Epics related::Summarize Issue Comments
support_category_pg_management_iterations_iterations	Project & Group Management::Iterations/Milestones related::Iterations
support_category_pg_management_iterations_milestones	Project & Group Management::Iterations/Milestones related::Milestones
support_category_pg_management_iterations	Project & Group Management::Iterations/Milestones related
support_category_pg_management_labels_group	Project & Group Management::Labels related::Group Labels
support_category_pg_management_labels	Project & Group Management::Labels related
support_category_pg_management_labels_project	Project & Group Management::Labels related::Project Labels
support_category_pg_management_mrs_approvals	Project & Group Management::Merge Requests related::Approval rules/settings
support_category_pg_management_mrs_changes	Project & Group Management::Merge Requests related::Changes
support_category_pg_management_mrs_conflicts	Project & Group Management::Merge Requests related::Conflicts
support_category_pg_management_mrs_creation	Project & Group Management::Merge Requests related::Creation
support_category_pg_management_mrs_dependencies	Project & Group Management::Merge Requests related::Dependencies
support_category_pg_management_mrs_generate_tests	Project & Group Management::Merge Requests related::Generate tests in MR
support_category_pg_management_mrs_management	Project & Group Management::Merge Requests related::Management
support_category_pg_management_mrs_other	Project & Group Management::Merge Requests related::Other
support_category_pg_management_mrs	Project & Group Management::Merge Requests related
support_category_pg_management_mrs_suggested_reviewers	Project & Group Management::Merge Requests related::Suggested Reviewers
support_category_pg_management_mrs_summarize_changes	Project & Group Management::Merge Requests related::Summarize proposed MR Changes
support_category_pg_management_mrs_summarize_mr	Project & Group Management::Merge Requests related::Summarize my MR review
support_category_pg_management_other	Project & Group Management::Other
support_category_pg_management_project_creation	Project & Group Management::Project related::Creation
support_category_pg_management_project_errors	Project & Group Management::Project related::Errors/issues
support_category_pg_management_project_import_export	Project & Group Management::Project related::Import/Export
support_category_pg_management_project_other	Project & Group Management::Project related::Other
support_category_pg_management_project_pages	Project & Group Management::Project related::GitLab Pages
support_category_pg_management_project	Project & Group Management::Project related
support_category_pg_management_project_questions	Project & Group Management::Project related::Questions
support_category_pg_management_project_service_desk	Project & Group Management::Project related::Service Desk
support_category_pg_management_project_settings	Project & Group Management::Project related::Management/Settings
support_category_pg_management_repository_branches	Project & Group Management::Repository related::Branches
support_category_pg_management_repository_code_owners	Project & Group Management::Repository related::Code owners
support_category_pg_management_repository_code_suggestions	Project & Group Management::Repository related::Code suggestions
support_category_pg_management_repository_creation	Project & Group Management::Repository related::Creation
support_category_pg_management_repository_explain_code	Project & Group Management::Repository related::Explain this block of code
support_category_pg_management_repository_forking	Project & Group Management::Repository related::Forking
support_category_pg_management_repository_gitlab_chat	Project & Group Management::Repository related::GitLab Chat
support_category_pg_management_repository_lfs	Project & Group Management::Repository related::LFS
support_category_pg_management_repository_mirroring	Project & Group Management::Repository related::Mirroring
support_category_pg_management_repository_other	Project & Group Management::Repository related::Other
support_category_pg_management_repository	Project & Group Management::Repository related
support_category_pg_management_repository_settings	Project & Group Management::Repository related::Management/Settings
support_category_pg_management_repository_snippets	Project & Group Management::Repository related::Snippets
support_category_pg_management_requirements_creation	Project & Group Management::Requirements Management::Creation
support_category_pg_management_requirements_errors	Project & Group Management::Requirements Management::Errors/issues
support_category_pg_management_requirements_other	Project & Group Management::Requirements Management::Other
support_category_pg_management_requirements	Project & Group Management::Requirements Management
support_category_pg_management_requirements_questions	Project & Group Management::Requirements Management::Questions
support_category_pg_management_requirements_settings	Project & Group Management::Requirements Management::Management/Settings
support_category_pg_management_roadmaps	Project & Group Management::Roadmaps
support_category_pg_management_user_creation	Project & Group Management::User related::Creation
support_category_pg_management_user_errors	Project & Group Management::User related::Errors/issues
support_category_pg_management_user_other	Project & Group Management::User related::Other
support_category_pg_management_user	Project & Group Management::User related
support_category_pg_management_user_questions	Project & Group Management::User related::Questions
support_category_pg_management_user_settings	Project & Group Management::User related::Management/Settings
support_category_pg_management_user_todo_lists	Project & Group Management::User related::To-Do Lists
support_category_pg_management_wiki_group	Project & Group Management::Wiki related::Group Wikis
support_category_pg_management_wiki	Project & Group Management::Wiki related
support_category_pg_management_wiki_project	Project & Group Management::Wiki related::Project Wikis
support_category_runners_agent_configuration	GitLab Runners::Kubernetes - Agent::Configuration
support_category_runners_agent_errors	GitLab Runners::Kubernetes - Agent::Issues/Errors
support_category_runners_agent	GitLab Runners::Kubernetes - Agent
support_category_runners_agent_installation	GitLab Runners::Kubernetes - Agent::Installation/Registration
support_category_runners_agent_other_topic	GitLab Runners::Kubernetes - Agent::Other
support_category_runners_agent_questions	GitLab Runners::Kubernetes - Agent::Questions
support_category_runners_docker_configuration	GitLab Runners::Docker::Configuration
support_category_runners_docker_errors	GitLab Runners::Docker::Issues/Errors
support_category_runners_docker	GitLab Runners::Docker
support_category_runners_docker_installation	GitLab Runners::Docker::Installation/Registration
support_category_runners_docker_other_topic	GitLab Runners::Docker::Other
support_category_runners_docker_questions	GitLab Runners::Docker::Questions
support_category_runners_freebsd_configuration	GitLab Runners::FreeBSD::Configuration
support_category_runners_freebsd_errors	GitLab Runners::FreeBSD::Issues/Errors
support_category_runners_freebsd	GitLab Runners::FreeBSD
support_category_runners_freebsd_installation	GitLab Runners::FreeBSD::Installation/Registration
support_category_runners_freebsd_other_topic	GitLab Runners::FreeBSD::Other
support_category_runners_freebsd_questions	GitLab Runners::FreeBSD::Questions
support_category_runners_helm_configuration	GitLab Runners::Kubernetes - Helm::Configuration
support_category_runners_helm_errors	GitLab Runners::Kubernetes - Helm::Issues/Errors
support_category_runners_helm	GitLab Runners::Kubernetes - Helm
support_category_runners_helm_installation	GitLab Runners::Kubernetes - Helm::Installation/Registration
support_category_runners_helm_other_topic	GitLab Runners::Kubernetes - Helm::Other
support_category_runners_helm_questions	GitLab Runners::Kubernetes - Helm::Questions
support_category_runners_linux_configuration	GitLab Runners::Linux::Configuration
support_category_runners_linux_errors	GitLab Runners::Linux::Issues/Errors
support_category_runners_linux	GitLab Runners::Linux
support_category_runners_linux_installation	GitLab Runners::Linux::Installation/Registration
support_category_runners_linux_other_topic	GitLab Runners::Linux::Other
support_category_runners_linux_questions	GitLab Runners::Linux::Questions
support_category_runners_macos_configuration	GitLab Runners::macOS::Configuration
support_category_runners_macos_errors	GitLab Runners::macOS::Issues/Errors
support_category_runners_macos	GitLab Runners::macOS
support_category_runners_macos_installation	GitLab Runners::macOS::Installation/Registration
support_category_runners_macos_other_topic	GitLab Runners::macOS::Other
support_category_runners_macos_questions	GitLab Runners::macOS::Questions
support_category_runners_operator_configuration	GitLab Runners::Kubernetes - Operator::Configuration
support_category_runners_operator_errors	GitLab Runners::Kubernetes - Operator::Issues/Errors
support_category_runners_operator	GitLab Runners::Kubernetes - Operator
support_category_runners_operator_installation	GitLab Runners::Kubernetes - Operator::Installation/Registration
support_category_runners_operator_other_topic	GitLab Runners::Kubernetes - Operator::Other
support_category_runners_operator_questions	GitLab Runners::Kubernetes - Operator::Questions
support_category_runners_other_configuration	GitLab Runners::Other::Configuration
support_category_runners_other_errors	GitLab Runners::Other::Issues/Errors
support_category_runners_other	GitLab Runners::Other
support_category_runners_other_installation	GitLab Runners::Other::Installation/Registration
support_category_runners_other_other	GitLab Runners::Other::Other
support_category_runners_other_questions	GitLab Runners::Other::Questions
support_category_runners_shared_configuration	GitLab Runners::GitLab.com Shared Runners::Configuration
support_category_runners_shared_errors	GitLab Runners::GitLab.com Shared Runners::Issues/Errors
support_category_runners_shared	GitLab Runners::GitLab.com Shared Runners
support_category_runners_shared_installation	GitLab Runners::GitLab.com Shared Runners::Installation/Registration
support_category_runners_shared_other_topic	GitLab Runners::GitLab.com Shared Runners::Other
support_category_runners_shared_questions	GitLab Runners::GitLab.com Shared Runners::Questions
support_category_runners_windows_configuration	GitLab Runners::Windows::Configuration
support_category_runners_windows_errors	GitLab Runners::Windows::Issues/Errors
support_category_runners_windows	GitLab Runners::Windows
support_category_runners_windows_installation	GitLab Runners::Windows::Installation/Registration
support_category_runners_windows_other_topic	GitLab Runners::Windows::Other
support_category_runners_windows_questions	GitLab Runners::Windows::Questions
support_category_secure_api_fuzzing_errors	Secure::API Fuzzing::Issues/Errors
support_category_secure_api_fuzzing_other	Secure::API Fuzzing::Other
support_category_secure_api_fuzzing_questions	Secure::API Fuzzing::Questions
support_category_secure_api_fuzzing	Secure::API Fuzzing
support_category_secure_api_fuzzing_setup	Secure::API Fuzzing::Setup/Configuration
support_category_secure_cve_id_errors	Secure::CVE ID requests::Issues/Errors
support_category_secure_cve_id_other	Secure::CVE ID requests::Other
support_category_secure_cve_id_questions	Secure::CVE ID requests::Questions
support_category_secure_cve_id	Secure::CVE ID requests
support_category_secure_cve_id_setup	Secure::CVE ID requests::Setup/Configuration
support_category_secure_dast_errors	Secure::Dynamic Application Security Testing ::Issues/Errors
support_category_secure_dast_other	Secure::Dynamic Application Security Testing ::Other
support_category_secure_dast_questions	Secure::Dynamic Application Security Testing ::Questions
support_category_secure_dast	Secure::Dynamic Application Security Testing
support_category_secure_dast_setup	Secure::Dynamic Application Security Testing ::Setup/Configuration
support_category_secure_dependency_scanning_errors	Secure::Dependency Scanning::Issues/Errors
support_category_secure_dependency_scanning_other	Secure::Dependency Scanning::Other
support_category_secure_dependency_scanning_questions	Secure::Dependency Scanning::Questions
support_category_secure_dependency_scanning	Secure::Dependency Scanning
support_category_secure_dependency_scanning_setup	Secure::Dependency Scanning::Setup/Configuration
support_category_secure_explain_vulnerability_errors	Secure::Explain this vulnerability::Issues/Errors
support_category_secure_explain_vulnerability_other	Secure::Explain this vulnerability::Other
support_category_secure_explain_vulnerability_questions	Secure::Explain this vulnerability::Questions
support_category_secure_explain_vulnerability	Secure::Explain this vulnerability
support_category_secure_explain_vulnerability_setup	Secure::Explain this vulnerability::Setup/Configuration
support_category_secure_fuzz_testing_errors	Secure::Coverage-guided fuzz testing::Issues/Errors
support_category_secure_fuzz_testing_other	Secure::Coverage-guided fuzz testing::Other
support_category_secure_fuzz_testing_questions	Secure::Coverage-guided fuzz testing::Questions
support_category_secure_fuzz_testing	Secure::Coverage-guided fuzz testing
support_category_secure_fuzz_testing_setup	Secure::Coverage-guided fuzz testing::Setup/Configuration
support_category_secure_iac_scanning_errors	Secure::Infrastructure as Code ::Issues/Errors
support_category_secure_iac_scanning_other	Secure::Infrastructure as Code ::Other
support_category_secure_iac_scanning_questions	Secure::Infrastructure as Code ::Questions
support_category_secure_iac_scanning	Secure::Infrastructure as Code
support_category_secure_iac_scanning_setup	Secure::Infrastructure as Code ::Setup/Configuration
support_category_secure_offline_envs_errors	Secure::Offline Environments::Issues/Errors
support_category_secure_offline_envs_other	Secure::Offline Environments::Other
support_category_secure_offline_envs_questions	Secure::Offline Environments::Questions
support_category_secure_offline_envs	Secure::Offline Environments
support_category_secure_offline_envs_setup	Secure::Offline Environments::Setup/Configuration
support_category_secure_other_errors	Secure::Other::Issues/Errors
support_category_secure_other_other	Secure::Other::Other
support_category_secure_other_questions	Secure::Other::Questions
support_category_secure_other	Secure::Other
support_category_secure_other_setup	Secure::Other::Setup/Configuration
support_category_secure_policies_errors	Secure::Policies::Issues/Errors
support_category_secure_policies_other	Secure::Policies::Other
support_category_secure_policies_questions	Secure::Policies::Questions
support_category_secure_policies	Secure::Policies
support_category_secure_policies_setup	Secure::Policies::Setup/Configuration
support_category_secure_revocation_errors	Secure::Post-processing and revocation::Issues/Errors
support_category_secure_revocation_other	Secure::Post-processing and revocation::Other
support_category_secure_revocation_questions	Secure::Post-processing and revocation::Questions
support_category_secure_revocation	Secure::Post-processing and revocation
support_category_secure_revocation_setup	Secure::Post-processing and revocation::Setup/Configuration
support_category_secure_sast_errors	Secure::Static Application Security Testing::Issues/Errors
support_category_secure_sast_other	Secure::Static Application Security Testing::Other
support_category_secure_sast_questions	Secure::Static Application Security Testing::Questions
support_category_secure_sast	Secure::Static Application Security Testing
support_category_secure_sast_setup	Secure::Static Application Security Testing::Setup/Configuration
support_category_secure_scanner_integration_errors	Secure::Security scanner integration::Issues/Errors
support_category_secure_scanner_integration_other	Secure::Security scanner integration::Other
support_category_secure_scanner_integration_questions	Secure::Security scanner integration::Questions
support_category_secure_scanner_integration	Secure::Security scanner integration
support_category_secure_scanner_integration_setup	Secure::Security scanner integration::Setup/Configuration
support_category_secure_secret_detection_errors	Secure::Secret Detection::Issues/Errors
support_category_secure_secret_detection_other	Secure::Secret Detection::Other
support_category_secure_secret_detection_questions	Secure::Secret Detection::Questions
support_category_secure_secret_detection	Secure::Secret Detection
support_category_secure_secret_detection_setup	Secure::Secret Detection::Setup/Configuration
support_category_secure_security_config_errors	Secure::Security Configuration::Issues/Errors
support_category_secure_security_config_other	Secure::Security Configuration::Other
support_category_secure_security_config_questions	Secure::Security Configuration::Questions
support_category_secure_security_config	Secure::Security Configuration
support_category_secure_security_config_setup	Secure::Security Configuration::Setup/Configuration
support_category_secure_security_dashboard_errors	Secure::Security Dashboard::Issues/Errors
support_category_secure_security_dashboard_other	Secure::Security Dashboard::Other
support_category_secure_security_dashboard_questions	Secure::Security Dashboard::Questions
support_category_secure_security_dashboard	Secure::Security Dashboard
support_category_secure_security_dashboard_setup	Secure::Security Dashboard::Setup/Configuration
support_category_secure_vulnerability_levels_errors	Secure::Vulnerability severity levels::Issues/Errors
support_category_secure_vulnerability_levels_other	Secure::Vulnerability severity levels::Other
support_category_secure_vulnerability_levels_questions	Secure::Vulnerability severity levels::Questions
support_category_secure_vulnerability_levels	Secure::Vulnerability severity levels
support_category_secure_vulnerability_levels_setup	Secure::Vulnerability severity levels::Setup/Configuration
support_category_secure_vulnerability_page_errors	Secure::Vulnerability Page::Issues/Errors
support_category_secure_vulnerability_page_other	Secure::Vulnerability Page::Other
support_category_secure_vulnerability_page_questions	Secure::Vulnerability Page::Questions
support_category_secure_vulnerability_page	Secure::Vulnerability Page
support_category_secure_vulnerability_page_setup	Secure::Vulnerability Page::Setup/Configuration
support_category_secure_vulnerability_report_errors	Secure::Vulnerability Report::Issues/Errors
support_category_secure_vulnerability_report_other	Secure::Vulnerability Report::Other
support_category_secure_vulnerability_report_questions	Secure::Vulnerability Report::Questions
support_category_secure_vulnerability_report	Secure::Vulnerability Report
support_category_secure_vulnerability_report_setup	Secure::Vulnerability Report::Setup/Configuration
support_category_usage_quotas_minutes_calc	Usage Quotas::CI Minute usage::Subscription seat usage::Accuracy/Calculation
support_category_usage_quotas_minutes_other	Usage Quotas::CI Minute usage::Other
support_category_usage_quotas_minutes_questions	Usage Quotas::CI Minute usage::Questions
support_category_usage_quotas_minutes	Usage Quotas::CI Minute usage
support_category_usage_quotas_seats_calc	Usage Quotas::Subscription seat usage::Accuracy/Calculation
support_category_usage_quotas_seats_other	Usage Quotas::Other
support_category_usage_quotas_seats_questions	Usage Quotas::Subscription seat usage::Questions
support_category_usage_quotas_seats	Usage Quotas::Subscription seat usage
support_category_usage_quotas_storage_calc	Usage Quotas::Storage usage::Accuracy/Calculation
support_category_usage_quotas_storage_other	Usage Quotas::Storage usage::Other
support_category_usage_quotas_storage_questions	Usage Quotas::Storage usage::Questions
support_category_usage_quotas_storage	Usage Quotas::Storage usage

Categorization tags (pre 2025-02-01)

Tag	What it means
lnr_category_cdot	The L&R ticket involves customers.gitlab.com
lnr_category_other	The L&R ticket’s category is unknown
lnr_category_purchasing_issues	The L&R ticket involves purchasing issues
lnr_category_qsr	The L&R ticket involves QSR
lnr_category_saas	The L&R ticket involves saas issues
lnr_category_sm	The L&R ticket involves self-managed issues
lnr_category_special_program	The L&R ticket involves GitLab special programs (EDU, OSS, etc.)
lnr_category_trial	The L&R ticket involves GitLab trials
lnr_cdot_contacts	The L&R ticket involves customers.gitlab.com account contacts
lnr_cdot_login	The L&R ticket involves customers.gitlab.com login issues
lnr_cdot_other	The L&R ticket involves customers.gitlab.com in some way
lnr_cdot_transfer	The L&R ticket involves customers.gitlab.com account transfers
lnr_purchasing_issues_cc_issues	The L&R ticket involves CC issues when purchasing
lnr_purchasing_issues_non_cc_issues	The L&R ticket involves non-CC issues when purchasing
lnr_purchasing_issues_other	The L&R ticket involves some other purchasing issue
lnr_qsr_dispute	The L&R ticket involves a QSR dispute
lnr_qsr_other	The L&R ticket involves something else about QSR
lnr_qsr_questions	The L&R ticket involves QSR questions
lnr_saas_link_sub	The L&R ticket involves linking a subscription to a namespace
lnr_saas_other	The L&R ticket involves something else about saas subscriptions
lnr_saas_seat_usage	The L&R ticket involves namespace seat usage
lnr_saas_sub_issues	The L&R ticket involves an issue with a saas subscription
lnr_sm_cloud_opt_out	The L&R ticket involves opting out of SCL
lnr_sm_did_not_receive	The L&R ticket involves not receiving a SM license
lnr_sm_license_errors	The L&R ticket involves errors applying a SM license
lnr_sm_other	The L&R ticket involves something else about SM licenses
lnr_sm_resend_to_new_contact	The L&R ticket involves sending a license to a new contact
lnr_sm_seat_usage	The L&R ticket involves seat usage on a SM instance
lnr_special_programs_other	The L&R ticket involves something else about special programs
lnr_special_programs_questions	The L&R ticket involves general questions about special programs
lnr_special_programs_renew	The L&R ticket involves renewing a special program offerring
lnr_special_programs_sheerid	The L&R ticket involves issues appying a SheerID
lnr_trial_cannot_apply	The L&R ticket involves not being able to apply a trial
lnr_trial_cannot_start	The L&R ticket involves not being able to start a trial
lnr_trial_other	The L&R ticket involves something else about trials
lnr_trial_questions	The L&R ticket involves general trial questions
resold_status_no	The customer has stated they did not buy via a reseller
resold_status_reseller	The customer has stated they are a reseller
resold_status_resold	The customer has stated they did buy via a reseller
resold_status_unsure	The customer is unsure if they bought via a reseller or not
saas_account_2fa_issues_questions	The gitlab.com Account ticket involves 2FA questions
saas_account_2fa_issues_removal	The gitlab.com Account ticket involves 2FA removal
saas_account_2fa_issues_setup	The gitlab.com Account ticket involves 2FA setup
saas_account_access_issues_blocked	The gitlab.com Account ticket involves getting account blocked errors
saas_account_access_issues_cannot_login	The gitlab.com Account ticket involves not being able to login to gitlab.com
saas_account_access_issues_change_account	The gitlab.com Account ticket involves changing something on a gitlab.com account
saas_account_access_issues_cloudflare	The gitlab.com Account ticket involves CloudFlare issues
saas_account_access_issues_ip_blocked	The gitlab.com Account ticket involves the customer’s IP being blocked
saas_account_access_issues_locked	The gitlab.com Account ticket involves getting account locked errors
saas_account_access_issues_other	The gitlab.com Account ticket involves something else about accessing gitlab.com
saas_account_category_2fa_issues	The gitlab.com Account ticket involves 2FA
saas_account_category_access_issues	The gitlab.com Account ticket involves accessing gitlab.com
saas_account_category_account_deletion	The gitlab.com Account ticket involves account deletion
saas_account_category_email_issues	The gitlab.com Account ticket involves email issues
saas_account_category_namesquatting	The gitlab.com Account ticket involves namesquatting
saas_account_category_other	The gitlab.com Account ticket something else
saas_account_category_registration_issues	The gitlab.com Account ticket involves registering a gitlab.com account
saas_account_email_issues_confirmation	The gitlab.com Account ticket involves confirmation emails
saas_account_email_issues_notifications	The gitlab.com Account ticket involves notification emails
saas_account_email_issues_reset	The gitlab.com Account ticket involves password reset emails
support_administering_gitlab_admin_area	The Support ticket involves the GitLab admin area
support_administering_gitlab_admin_area_instance	The Support ticket
support_administering_gitlab_admin_area_limits	The Support ticket account limits and settings in the GitLab admin area
support_administering_gitlab_admin_area_other	The Support ticket something else about the GitLab admin area
support_administering_gitlab_admin_area_questions	The Support ticket involves GitLab admin area questions
support_administering_gitlab_admin_area_user_group	The Support ticket involves user/group management in the GitLab admin area
support_administering_gitlab_backups	The Support ticket involves backups
support_administering_gitlab_backups_create	The Support ticket involves creating backups
support_administering_gitlab_backups_manage	The Support ticket involves managing backups
support_administering_gitlab_backups_other	The Support ticket involves something else about backups
support_administering_gitlab_backups_restore	The Support ticket involves restores
support_administering_gitlab_other	The Support ticket something else about administering a GitLab instance
support_administering_gitlab_securing	The Support ticket involves securing the GitLab instance
support_administering_gitlab_securing_2fa	The Support ticket involves enforcing 2FA on a SM instance
support_administering_gitlab_securing_compliance	The Support ticket involves compliance features
support_administering_gitlab_securing_email_confirmation	The Support ticket involves user email confirmation
support_administering_gitlab_securing_exclusivity	The Support ticket involves infromation exclusivity
support_administering_gitlab_securing_incidents	The Support ticket involves responding to security incidents
support_administering_gitlab_securing_jobs	The Support ticket involves the security of running jobs
support_administering_gitlab_securing_other	The Support ticket involves something else about securing the GitLab instance
support_administering_gitlab_securing_proxying	The Support ticket involves proxy assets
support_administering_gitlab_securing_rate_limits	The Support ticket involves rate limits
support_administering_gitlab_securing_ssh_keys	The Support ticket involves limtis on SSH keys
support_administering_gitlab_securing_token	The Support ticket involves token overview
support_administering_gitlab_securing_webhooks	The Support ticket involves webhook administration
support_administering_gitlab_upgrades_component	The Support ticket involves upgrading SM components
support_administering_gitlab_upgrades_database	The Support ticket involves upgrading SM databases
support_administering_gitlab_upgrades_major	The Support ticket involves performing major version upgrades
support_administering_gitlab_upgrades_minor	The Support ticket involves performing minor version upgrades
support_administering_gitlab_upgrades_other	The Support ticket involves something else about upgrading GitLab
support_administering_gitlab_upgrading	The Support ticket involves upgrading GitLab
support_analyze_usage_audits	The Support ticket involves Audit Events
support_analyze_usage_cicd	The Support ticket involves CI/CD analytics
support_analyze_usage_code_review	The Support ticket involves Code Review Analytics
support_analyze_usage_contribution	The Support ticket involves Contribution Analytics
support_analyze_usage_errors	The Support ticket involves errors with analytic tools
support_analyze_usage_group_devops	The Support ticket involves Group DevOps Adoption
support_analyze_usage_insights	The Support ticket involves Insights
support_analyze_usage_issues	The Support ticket involves Issue analytics
support_analyze_usage_mrs	The Support ticket involves Merge request analytics
support_analyze_usage_other	The Support ticket involves something else about analyzing GitLab usage
support_analyze_usage_other_topic	The Support ticket involves something else about analytic tools
support_analyze_usage_productivity	The Support ticket involves Productivity Analytics
support_analyze_usage_questions	The Support ticket involves questions about analytic tools
support_analyze_usage_respository	The Support ticket involves Repository Analytics
support_analyze_usage_setup	The Support ticket involves setup of analytic tools
support_analyze_usage_value_stream	The Support ticket involves Value stream analytics
support_auth_alicloud	The Support ticket involves AliCloud
support_auth_atlassian_crowd	The Support ticket involves Atlassian Crowd
support_auth_atlassian_omniauth	The Support ticket involves Atlassian Omniauth
support_auth_auth0	The Support ticket involves Auth0 OmniAuth
support_auth_authentiq	The Support ticket involves Authentiq OmniAuth
support_auth_aws_cognito	The Support ticket involves Amazon Web Services Cognito
support_auth_azure	The Support ticket involves Azure OAuth OmniAuth
support_auth_bitbucket	The Support ticket involves Bitbucket cloud OmniAuth
support_auth_cas	The Support ticket involves CAS OmniAuth
support_auth_facebook	The Support ticket involves Facebook OAuth 2.0
support_auth_generic	The Support ticket involves Generic OAuth2 Provider
support_auth_github	The Support ticket involves GitHub OmniAuth
support_auth_gitlab	The Support ticket involves GitLab.com OmniAuth
support_auth_google	The Support ticket involves Google OAuth 2.0 OmniAuth
support_auth_issues_errors	The Support ticket involves errors using an authentication method
support_auth_jwt	The Support ticket involves JWT OmniAuth
support_auth_kerberos	The Support ticket involves Kerberos Auth integration
support_auth_ldap	The Support ticket involves LDAP
support_auth_oauth_service_provider	The Support ticket involves OAuth service provider
support_auth_openid_connect	The Support ticket involves OpenID Connect OmniAuth
support_auth_other	The Support ticket involves some other authentication method
support_auth_questions	The Support ticket involves questions about an authentication method
support_auth_salesforce	The Support ticket involves Salesforce OmniAuth
support_auth_saml	The Support ticket involves SAML
support_auth_scim	The Support ticket involves SCIM
support_auth_setup_configuration	The Support ticket involves setting up an authentication method
support_auth_smartcard	The Support ticket involves Smartcard authentication
support_auth_sync_issues	The Support ticket involves sync issues using an authentication method
support_auth_topic_other	The Support ticket involves something else with an authentication method
support_auth_twitter	The Support ticket involves Twitter OAuth
support_auth_vault	The Support ticket involves Vault Authentication with OpenID
support_category_administering_gitlab	The Support ticket involves Administering GitLab
support_category_analyze_usage	The Support ticket involves Analyzing GitLab usage
support_category_auth	The Support ticket involves Authentication and Authorization
support_category_cicd	The Support ticket involves CI/CD
support_category_deployments	The Support ticket involves Deployments
support_category_gitlab_duo	The Support ticket involves GitLab Duo
support_category_instance_management	The Support ticket involves Instance Management
support_category_integrations	The Support ticket involves Integrations
support_category_manage_infra	The Support ticket involves Managing infrastructure via GitLab
support_category_monitoring	The Support ticket involves Monitoring
support_category_other	The Support ticket involves something else
support_category_packages	The Support ticket involves Packages and Registries
support_category_performance	The Support ticket involves Performance
support_category_project_group_management	The Support ticket involves Project/Group management
support_category_runners	The Support ticket involves Runners
support_category_secure	The Support ticket involves Secure
support_category_upgrade_assistance	The Support ticket involves upgrading assistance
support_category_usage_quotas	The Support ticket involves Usage quotes
support_cicd_artifacts	The Support ticket involves CI/CD artifacts
support_cicd_artifacts_creation_topic	The Support ticket involves CI/CD artifact creation
support_cicd_artifacts_errors_topic	The Support ticket involves CI/CD artifact errors
support_cicd_artifacts_management_topic	The Support ticket involves CI/CD artifact management
support_cicd_artifacts_other_topic	The Support ticket involves something else about CI/CD artifacts
support_cicd_artifacts_questions_topic	The Support ticket involves CI/CD artifact questions
support_cicd_autodevops	The Support ticket involves CI/CD AutoDevOps
support_cicd_autodevops_errors	The Support ticket involves CI/CD AutoDevOps errors
support_cicd_autodevops_other	The Support ticket involves something else about CI/CD AutoDevOps
support_cicd_autodevops_questions	The Support ticket involves CI/CD AutoDevOps questions
support_cicd_autodevops_setup	The Support ticket involves CI/CD AutoDevOps setup
support_cicd_cache	The Support ticket involves CI/CD cache
support_cicd_cache_creation	The Support ticket involves CI/CD cache creation
support_cicd_cache_errors	The Support ticket involves CI/CD cache errors
support_cicd_cache_management	The Support ticket involves CI/CD cache management
support_cicd_cache_other	The Support ticket involves something else concerning CI/CD cache
support_cicd_cache_questions	The Support ticket involves CI/CD cache questions
support_cicd_ci_file	The Support ticket involves the CI/CD file
support_cicd_ci_file_errors	The Support ticket involves CI/CD file errors
support_cicd_ci_file_other	The Support ticket involves something else concernign the CI/CD file
support_cicd_ci_file_questions	The Support ticket involves CI/CD file questions
support_cicd_ci_file_setup	The Support ticket involves CI/CD file setup
support_cicd_deployments	The Support ticket involves CI/CD deployments
support_cicd_deployments_environments	The Support ticket involves CI/CD deployment environments
support_cicd_deployments_feature_flags	The Support ticket involves CI/CD deployment feature flags
support_cicd_deployments_releases	The Support ticket involves CI/CD deployment releases
support_cicd_deployments_review_apps	The Support ticket involves CI/CD deployment review apps
support_cicd_jobs	The Support ticket involves CI/CD jobs
support_cicd_jobs_errors	The Support ticket involves CI/CD job errors
support_cicd_jobs_other	The Support ticket involves something else concerning CI/CD jobs
support_cicd_jobs_questions	The Support ticket involves CI/CD job questions
support_cicd_jobs_setup	The Support ticket involves CI/CD job setup
support_cicd_other	The Support ticket involves something else with CI/CD
support_cicd_pipelines	The Support ticket involves CI/CD pipelines
support_cicd_pipelines_errors	The Support ticket involves CI/CD pipeline errors
support_cicd_pipelines_merge_trains	The Support ticket involves CI/CD merge trains
support_cicd_pipelines_multiproject	The Support ticket involves CI/CD multiproject pipelines
support_cicd_pipelines_other	The Support ticket involves something else concerning CI/CD pipelines
support_cicd_pipelines_questions	The Support ticket involves CI/CD pipeline questions
support_cicd_pipelines_schedules	The Support ticket involves CI/CD pipeline schedules
support_cicd_pipelines_setup	The Support ticket involves CI/CD pipeline setup
support_cicd_pipelines_triggers	The Support ticket involves CI/CD pipeline triggers
support_cicd_variables	The Support ticket involves CI/CD variables
support_cicd_variables_ci_file	The Support ticket involves CI/CD file variables
support_cicd_variables_group	The Support ticket involves CI/CD group variables
support_cicd_variables_project	The Support ticket involves CI/CD project variables
support_cicd_variables_schedules	The Support ticket involves CI/CD schedule variables
support_deployments_deployments	The Support ticket involves deployments
support_deployments_envs	The Support ticket involves deployment environments
support_deployments_errors	The Support ticket involves deployment errors
support_deployments_feature_flags	The Support ticket involves deployment feature flags
support_deployments_other	The Support ticket involves something else concerning deployments
support_deployments_other_topic	The Support ticket involves something else concerning deployments
support_deployments_protected_envs	The Support ticket involves deployment protected environments
support_deployments_questions	The Support ticket involves deployment questions
support_deployments_releases	The Support ticket involves deployment releases
support_deployments_review_apps	The Support ticket involves deployment review apps
support_deployments_rollouts	The Support ticket involves deployment rollouts
support_deployments_setup	The Support ticket involves deployment setup
support_gitlab_duo_chat	The Support ticket involves GitLab Duo chat
support_gitlab_duo_code_suggestions	The Support ticket involves GitLab Duo code suggestions
support_gitlab_duo_errors_topic	The Support ticket involves GitLab Duo errors
support_gitlab_duo_generated_response_topic	The Support ticket involves GitLab Duo responses
support_gitlab_duo_integrations_topic	The Support ticket involves GitLab Duo integrations
support_gitlab_duo_licensing_topic	The Support ticket involves GitLab Duo licening
support_gitlab_duo_mr_summary	The Support ticket involves GitLab Duo merge request summaries
support_gitlab_duo_other	The Support ticket involves GitLab Duo
support_gitlab_duo_other_topic	The Support ticket involves GitLab Duo
support_gitlab_duo_questions_topic	The Support ticket involves GitLab Duo questions
support_gitlab_duo_reviewers	The Support ticket involves GitLab Duo reviewers
support_gitlab_duo_suggestion_accuracy	The Support ticket involves GitLab Duo suggestion accuracy
support_gitlab_duo_tests	The Support ticket involves GitLab Duo tests
support_gitlab_duo_vulnerabilities	The Support ticket involves GitLab Duo vulnerabilities
support_gitlab_setup_topic	The Support ticket involves GitLab Duo setup
support_instance_management_configuration_backups	The Support ticket involves configuring backups
support_instance_management_configuration_database	The Support ticket involves configuring databases
support_instance_management_configuration_grafana	The Support ticket involves configuring grafana
support_instance_management_configuration_lfs	The Support ticket involves configuring LFS
support_instance_management_configuration_logs	The Support ticket involves configuring logs
support_instance_management_configuration_mattermost	The Support ticket involves configuring mattermost
support_instance_management_configuration_nginx	The Support ticket involves configuring nginx
support_instance_management_configuration_object_storage	The Support ticket involves configuring object storage
support_instance_management_configuration_other	The Support ticket involves something else about configuration
support_instance_management_configuration_packages	The Support ticket involves configuring packages
support_instance_management_configuration_prometheus	The Support ticket involves configuring prometheus
support_instance_management_configuration_puma	The Support ticket involves configuring puma
support_instance_management_configuration_redis	The Support ticket involves configuring puma
support_instance_management_configuration_smtp	The Support ticket involves configuring smtp
support_instance_management_configuration_ssl	The Support ticket involves configuring SSLs
support_instance_management_configure	The Support ticket involves configuration
support_instance_management_geo	The Support ticket involves Geo
support_instance_management_geo_other	The Support ticket involves something else about Geo
support_instance_management_geo_primary	The Support ticket involves Geo primary nodes
support_instance_management_geo_replication	The Support ticket involves Geo replication
support_instance_management_geo_secondary	The Support ticket involves Geo secondary nodes
support_instance_management_helm	The Support ticket Helm
support_instance_management_helm_exporter	The Support ticket Helm exporter
support_instance_management_helm_gitaly	The Support ticket Helm gitaly
support_instance_management_helm_global	The Support ticket Helm global
support_instance_management_helm_grafana	The Support ticket Helm grafana
support_instance_management_helm_mailroom	The Support ticket Helm mailroom
support_instance_management_helm_nginx	The Support ticket Helm nginx
support_instance_management_helm_object_storage	The Support ticket Helm oject storage
support_instance_management_helm_other	The Support ticket something else about Helm
support_instance_management_helm_pages	The Support ticket using Pages with Helm
support_instance_management_helm_postgresql	The Support ticket Helm postgresql
support_instance_management_helm_praefect	The Support ticket Helm praefect
support_instance_management_helm_rails	The Support ticket Helm rails
support_instance_management_helm_registry	The Support ticket Helm registry
support_instance_management_helm_secrets	The Support ticket Helm secrets
support_instance_management_helm_shell	The Support ticket Helm shell
support_instance_management_helm_sidekiq	The Support ticket Helm sidekiq
support_instance_management_helm_spamcheck	The Support ticket Helm spamcheck
support_instance_management_helm_toolbox	The Support ticket Helm toolbox
support_instance_management_helm_webservice	The Support ticket Helm webservice
support_instance_management_install	The Support ticket involves installing GitLab
support_instance_management_install_cloud	The Support ticket involves installing GitLab via Cloud
support_instance_management_install_docker	The Support ticket involves installing GitLab via Docker
support_instance_management_install_omnibus	The Support ticket involves installing GitLab via Omnibus
support_instance_management_install_source	The Support ticket involves installing GitLab via source code
support_instance_management_migrate	The Support ticket involves migrating GitLab
support_instance_management_migrate_other	The Support ticket involves migrating GitLab in some way
support_instance_management_migrate_to_ce	The Support ticket involves migrating GitLab to CE
support_instance_management_migrate_to_ee	The Support ticket involves migrating GitLab to EE
support_instance_management_migrate_to_helm	The Support ticket involves migrating GitLab to Helm
support_instance_management_migrate_to_omnibus	The Support ticket involves migrating GitLab to Omnibus
support_instance_management_other	The Support ticket involves something else about instance management
support_integrations_akismet	The Support ticket involves integratiig Akismet
support_integrations_datadog	The Support ticket involves integratiig datadog
support_integrations_elasticsearch	The Support ticket involves integratiig elasticsearch
support_integrations_external_trackers	The Support ticket involves integratiig external issue trackers
support_integrations_external_trackers_bugzilla	The Support ticket involves integratiig bugzilla
support_integrations_external_trackers_ibm	The Support ticket involves integratiig IBM issue tracker
support_integrations_external_trackers_other	The Support ticket involves integratiig some other issue tracker
support_integrations_external_trackers_redmine	The Support ticket involves integratiig redmine
support_integrations_external_trackers_youtrack	The Support ticket involves integratiig youtrack
support_integrations_external_trackers_zentao	The Support ticket involves integratiig zentao
support_integrations_general_errors	The Support ticket errors integrating something into GitLab
support_integrations_general_other	The Support ticket something else about integrating something into GitLab
support_integrations_general_questions	The Support ticket questions integrating something into GitLab
support_integrations_general_setup	The Support ticket setting up an integration into GitLab
support_integrations_gitpod	The Support ticket involves integratiig gitpod
support_integrations_gmail	The Support ticket involves integratiig gmail buttons
support_integrations_jira	The Support ticket involves integratiig Jira
support_integrations_jira_app	The Support ticket involves integratiig the Jira app
support_integrations_jira_dev_panel	The Support ticket involves integratiig the Jira dev panel
support_integrations_jira_dvcs	The Support ticket involves integratiig Jira DVCS
support_integrations_jira_other	The Support ticket involves integratiig Jira in some way
support_integrations_kroki	The Support ticket involves integratiig kroki
support_integrations_mailgun	The Support ticket involves integratiig mailgun
support_integrations_other	The Support ticket involves integratiig something
support_integrations_pim	The Support ticket involves integratiig Pproject Integration Management
support_integrations_plantuml	The Support ticket involves integratiig plantuml
support_integrations_project_	The Support ticket involves integratiig something into a project
support_integrations_project_asana	The Support ticket involves integratiig asana
support_integrations_project_bamboo	The Support ticket involves integratiig bamboo
support_integrations_project_discord	The Support ticket involves integratiig discord
support_integrations_project_emails_on_push	The Support ticket involves integratiig emails on push
support_integrations_project_github	The Support ticket involves integratiig github
support_integrations_project_google_chat	The Support ticket involves integratiig google chat
support_integrations_project_irker	The Support ticket involves integratiig irker
support_integrations_project_jenkins	The Support ticket involves integratiig jenkins
support_integrations_project_mattermost	The Support ticket involves integratiig mattermost
support_integrations_project_ms_teams	The Support ticket involves integratiig MS teams
support_integrations_project_other	The Support ticket involves integratiig something else
support_integrations_project_pivotal	The Support ticket involves integratiig pivotal
support_integrations_project_prometheus	The Support ticket involves integratiig prometheus
support_integrations_project_slack	The Support ticket involves integratiig slack
support_integrations_project_status_emails	The Support ticket involves integratiig status emails
support_integrations_project_unify_circuit	The Support ticket involves integratiig unify circuit
support_integrations_project_webex	The Support ticket involves integratiig webex
support_integrations_project_webhooks	The Support ticket involves integratiig webhooks
support_integrations_recaptcha	The Support ticket involves integratiig recaptcha
support_integrations_sourcegraph	The Support ticket involves integratiig sourcegraph
support_integrations_trllo	The Support ticket involves integratiig trello
support_integrations_visual_studio	The Support ticket involves integratiig visual studio
support_manage_infra_clusters	The Support ticket involves managing infrastructure via GitLab using clusters
support_manage_infra_clusters_agent	The Support ticket involves the k8s agent
support_manage_infra_clusters_connect	The Support ticket invovles connecting to clusters
support_manage_infra_clusters_create	The Support ticket involves creating clusters
support_manage_infra_clusters_errors	The Support ticket involves errors with clusters
support_manage_infra_clusters_gitops	The Support ticket involves gitops and clusters
support_manage_infra_clusters_migrate	The Support ticket involves migrating clusters
support_manage_infra_clusters_other	The Support ticket involves something else about clusters
support_manage_infra_clusters_vulnerability_scanning	The Support ticket involves cluster vulnerability scanning
support_manage_infra_code	The Support ticket involves managing infrastructure via code
support_manage_infra_code_errors	The Support ticket involves errors when managing infrastructure via code
support_manage_infra_code_other	The Support ticket involves something else about managing infrastructure via code
support_manage_infra_code_questions	The Support ticket involves questions about managing infrastructure via code
support_manage_infra_code_setup	The Support ticket involves setting up managing infrastructure via code
support_manage_infra_code_tf_integration	The Support ticket involves terraform integrations when managing infrastructure via code
support_manage_infra_code_tf_state	The Support ticket involves terraform state issues when managing infrastructure via code
support_manage_infra_other	The Support ticket involves something else about manageing infrastructure
support_manage_infra_runbooks	The Support ticket involves runbooks
support_manage_infra_runbooks_errors	The Support ticket involves runbooks errors
support_manage_infra_runbooks_other	The Support ticket involves something else about runbooks
support_manage_infra_runbooks_questions	The Support ticket involves runbooks questions
support_manage_infra_runbooks_setup	The Support ticket involves runbooks setup
support_monitoring_error_tracking	The Support ticket involves Error Tracking
support_monitoring_general_errors	The Support ticket involves monitoring errors
support_monitoring_general_other	The Support ticket involves something else about monitoring
support_monitoring_general_questions	The Support ticket involves monitoring questions
support_monitoring_general_setup	The Support ticket involves monitoring setup
support_monitoring_incidents	The Support ticket involves incidents
support_monitoring_incidents_alerts	The Support ticket involves incident alerts
support_monitoring_incidents_escalations	The Support ticket involves incident escalations
support_monitoring_incidents_incidents	The Support ticket involves incident management
support_monitoring_incidents_oncall	The Support ticket involves incident oncall
support_monitoring_incidents_other	The Support ticket involves something else about incidents
support_monitoring_incidents_paging	The Support ticket involves incident paging
support_monitoring_incidents_status_page	The Support ticket involves incident status pages
support_monitoring_other	The Support ticket involves something else about monitoring
support_monitoring_product_analytics	The Support ticket involves product analysis
support_packages_composer	The Support ticket involves compose packages
support_packages_container	The Support ticket involves container registry
support_packages_dependency_proxy	The Support ticket involves dependency proxy
support_packages_dependency_proxy_errors	The Support ticket involves dependency proxy errors
support_packages_dependency_proxy_other	The Support ticket involves something else about dependency proxy
support_packages_dependency_proxy_questions	The Support ticket involves dependency proxy questions
support_packages_generic	The Support ticket involves generic packages
support_packages_infra	The Support ticket involves infra registries
support_packages_maven	The Support ticket involves maven packages
support_packages_npm	The Support ticket involves npm packages
support_packages_nuget	The Support ticket involves nuget packages
support_packages_other	The Support ticket involves something else about packages
support_packages_packages_building	The Support ticket involves building packages
support_packages_packages_installing	The Support ticket involves installing packages
support_packages_packages_other	The Support ticket involves something else about packages
support_packages_packages_questions	The Support ticket involves package questions
support_packages_pypi	The Support ticket involves pypi packages
support_packages_registries_building	The Support ticket involves building registries
support_packages_registries_deleting	The Support ticket involves deleting registries
support_packages_registries_errors	The Support ticket involves registry errors
support_packages_registries_other	The Support ticket involves something else about registries
support_packages_registries_questions	The Support ticket involves registry questions
support_performance_agent	The Support ticket involves performance of the agent
support_performance_alertmanager	The Support ticket involves performance of the alertmanager
support_performance_certifcates	The Support ticket involves performance of the certificates
support_performance_consul	The Support ticket involves performance of the consul
support_performance_database	The Support ticket involves performance of the database
support_performance_emails	The Support ticket involves performance of the emails
support_performance_exporter	The Support ticket involves performance of the exporter
support_performance_geo	The Support ticket involves performance of the geo
support_performance_gitaly	The Support ticket involves performance of the gitaly
support_performance_grafana	The Support ticket involves performance of the grafana
support_performance_lfs	The Support ticket involves performance of the LFS
support_performance_logrotate	The Support ticket involves performance of the logrotate
support_performance_mattermost	The Support ticket involves performance of the mattermost
support_performance_nginx	The Support ticket involves performance of the nginx
support_performance_node_exporter	The Support ticket involves performance of the node exporter
support_performance_object_storage	The Support ticket involves performance of the object storage
support_performance_other	The Support ticket involves performance of the something else
support_performance_patroni	The Support ticket involves performance of the patroni
support_performance_pgbouncer	The Support ticket involves performance of the pgbouncer
support_performance_praefect	The Support ticket involves performance of the praefect
support_performance_prometheus	The Support ticket involves performance of the prmetheus
support_performance_puma	The Support ticket involves performance of the puma
support_performance_redis	The Support ticket involves performance of the redis
support_performance_registry	The Support ticket involves performance of the registry
support_performance_sentry	The Support ticket involves performance of the sentry
support_performance_sidekiq	The Support ticket involves performance of the sidekiq
support_performance_ssl	The Support ticket involves performance of the SSLs
support_performance_workhorse	The Support ticket involves performance of the workhorse
support_pg_management_group	The Support ticket involves groups
support_pg_management_group_creation	The Support ticket involves group creation
support_pg_management_group_errors	The Support ticket involves group errors
support_pg_management_group_memberships	The Support ticket involves group memberships
support_pg_management_group_other	The Support ticket involves something else about groups
support_pg_management_group_questions	The Support ticket involves group questions
support_pg_management_group_settings	The Support ticket involves group settings
support_pg_management_issues	The Support ticket involves issues
support_pg_management_issues_boards	The Support ticket involves issue boards
support_pg_management_issues_creation	The Support ticket involves issue creation
support_pg_management_issues_designs	The Support ticket involves issue designs
support_pg_management_issues_errors	The Support ticket involves issue errors
support_pg_management_issues_other	The Support ticket involves something else about issues
support_pg_management_issues_questions	The Support ticket involves issue questions
support_pg_management_issues_settings	The Support ticket involves issue settings
support_pg_management_iterations	The Support ticket involves iterations or milestones
support_pg_management_iterations_iterations	The Support ticket involves iterations
support_pg_management_iterations_milestones	The Support ticket involves milestones
support_pg_management_labels	The Support ticket involves labels
support_pg_management_labels_group	The Support ticket involves group labels
support_pg_management_labels_project	The Support ticket involves project labels
support_pg_management_mrs	The Support ticket involves MRs
support_pg_management_mrs_approvals	The Support ticket involves MR approvals
support_pg_management_mrs_changes	The Support ticket involves MR changes
support_pg_management_mrs_conflicts	The Support ticket involves MR conflicts
support_pg_management_mrs_creation	The Support ticket involves MR creation
support_pg_management_mrs_dependencies	The Support ticket involves MR dependencies
support_pg_management_mrs_management	The Support ticket involves MR management
support_pg_management_mrs_other	The Support ticket involves something else about MRs
support_pg_management_other	The Support ticket involves something else about project/group management
support_pg_management_project	The Support ticket involves projects
support_pg_management_project_creation	The Support ticket involves project creation
support_pg_management_project_errors	The Support ticket involves project errors
support_pg_management_project_import_export	The Support ticket involves import/export
support_pg_management_project_other	The Support ticket involves something else about projects
support_pg_management_project_pages	The Support ticket involves GitLab Pages
support_pg_management_project_questions	The Support ticket involves project questions
support_pg_management_project_service_desk	The Support ticket involves service desk
support_pg_management_project_settings	The Support ticket involves project settings
support_pg_management_repository	The Support ticket involves repositories
support_pg_management_repository_branches	The Support ticket involves branches
support_pg_management_repository_code_owners	The Support ticket involves code owners
support_pg_management_repository_creation	The Support ticket involves repository creation
support_pg_management_repository_forking	The Support ticket involves forking
support_pg_management_repository_lfs	The Support ticket involves LFS
support_pg_management_repository_mirroring	The Support ticket involves mirroring
support_pg_management_repository_other	The Support ticket involves something else about repositories
support_pg_management_repository_settings	The Support ticket involves repository settings
support_pg_management_repository_snippets	The Support ticket involves snippets
support_pg_management_requirements	The Support ticket involves requirements
support_pg_management_requirements_creation	The Support ticket involves requirement creation
support_pg_management_requirements_errors	The Support ticket involves requirement errors
support_pg_management_requirements_other	The Support ticket involves something else about requirements
support_pg_management_requirements_questions	The Support ticket involves requirement questions
support_pg_management_requirements_settings	The Support ticket involves requirement settings
support_pg_management_roadmaps	The Support ticket involves roadmaps
support_pg_management_user	The Support ticket involves users
support_pg_management_user_creation	The Support ticket involves user creation
support_pg_management_user_errors	The Support ticket involves user errors
support_pg_management_user_other	The Support ticket involves something else about users
support_pg_management_user_questions	The Support ticket involves user questions
support_pg_management_user_settings	The Support ticket involves user settings
support_pg_management_user_todo_lists	The Support ticket involves user TODO lists
support_pg_management_wiki	The Support ticket involves wikis
support_pg_management_wiki_group	The Support ticket involves group wikis
support_pg_management_wiki_project	The Support ticket involves project wikis
support_runners_agent	The Support ticket involves k8s agent runners
support_runners_configuration	The Support ticket involves runner configuration
support_runners_docker	The Support ticket involves docker runners
support_runners_errors	The Support ticket involves runner errors
support_runners_freebsd	The Support ticket involves freebsd runners
support_runners_helm	The Support ticket involves helm runners
support_runners_installation	The Support ticket involves runner installation
support_runners_linux	The Support ticket involves linux runners
support_runners_macos	The Support ticket involves macos runners
support_runners_operator	The Support ticket involves operator runners
support_runners_other	The Support ticket involves some other kind of runner
support_runners_other_topic	The Support ticket involves something else about runners
support_runners_questions	The Support ticket involves runner questions
support_runners_shared	The Support ticket involves shared runners
support_runners_windows	The Support ticket involves Windows runners
support_secure_api_fuzzing	The Support ticket involves API fuzzing
support_secure_cve_id	The Support ticket involves CVE IDs
support_secure_dast	The Support ticket involves DSAT
support_secure_dependency_scanning	The Support ticket involves dependency scanning
support_secure_errors	The Support ticket involves secure errors
support_secure_fuzz_testing	The Support ticket involves fuzz testing
support_secure_iac_scanning	The Support ticket involves IAC scanning
support_secure_offline_envs	The Support ticket involves offline environments
support_secure_other	The Support ticket involves something else about secure
support_secure_other_topic	The Support ticket involves something else about secure
support_secure_policies	The Support ticket involves policies
support_secure_questions	The Support ticket involves secure questions
support_secure_revocation	The Support ticket involves revocations
support_secure_sast	The Support ticket involves SAST
support_secure_scanner_integration	The Support ticket involves scanner integrations
support_secure_secret_detection	The Support ticket involves secret detection
support_secure_security_config	The Support ticket involves security configuration
support_secure_security_dashboard	The Support ticket involves security dhasboards
support_secure_setup	The Support ticket involves secure setup
support_secure_vulnerability_levels	The Support ticket involves vulnerability levels
support_secure_vulnerability_page	The Support ticket involves vulnerability pages
support_secure_vulnerability_report	The Support ticket involves vulnerability reports
support_usage_quotas_calc	The Support ticket involves usage quota calculations
support_usage_quotas_minutes	The Support ticket involves usage quota minutes
support_usage_quotas_other	The Support ticket involves something else about usage quota
support_usage_quotas_questions	The Support ticket involves usage quota questions
support_usage_quotas_seats	The Support ticket involves usage quota seats
support_usage_quotas_storage	The Support ticket involves usage quota storage

Support Internal Request Tags

Tag	What it means
support_internal_request	Indicates the ticket is a Support internal request
support_valid_request	Indicates the Support internal request was valid for submission
support_ir_sa_request_for_support	Indicates the Support internal request is about a SA requesting assistance from Support

License and Renewals Internal Request Tags

Tag	What it means
lnr_internal_request	Indicates the ticket is a L&R internal request
lnr_valid_request	Indicates the L&R internal request was valid for submission
lnr_saas_subscription	Indicates the L&R internal request is about a gitlab.com subscription
lnr_saas_sub_extension	Indicates the problem type is “Extend an (almost) expired subscription”
lnr_saas_sub_issue	Indicates the problem type is “Investigate incorrect subscription info”
lnr_saas_nfr	Indicates the problem type is “gitlab.com NFR license request”
lnr_billing_entity_change	Indicates the problem type is “Billing Entity change”
lnr_saas_trial	Indicates the L&R internal request is about a gitlab.com trial
lnr_saas_trial_extension	Indicates the problem type is “Extend a gitlab.com trial”
lnr_saas_trial_edit	Indicates the problem type is “Change existing gitlab.com trial plan”
lnr_saas_trial_over_plan	Indicates the problem type is “Request an Ultimate trial for a customer using a Premium subscription”
lnr_sm_license	Indicates the L&R internal request is about a self-managed license
lnr_sm_license_extension	Indicates the problem type is “Extend an (almost) expired subscription”
lnr_sm_license_receive_error	Indicates the problem type is “Customer did not receive the license”
lnr_sm_license_new_contact	Indicates the problem type is “Customer needs the license resent to a new person”
lnr_multiyear_license	Indicates the problem type is “Multi-year license needs to be generated”
lnr_sm_nfr	Indicates the problem type is “Self-managed NFR license request”
lnr_sm_trial	Indicates the L&R internal request is about a self-managed trial
lnr_sm_trial_new	Indicates the problem type is “Problems starting a new Self-managed trial”
lnr_sm_trial_edit	Indicates the problem type is “Modify an existing Self-managed trial”
lnr_sm_trial_extension	Indicates the problem type is “Extend an existing Self-managed trial”
lnr_order_management	Indicates the problem type is “Order Management”
lnr_hackerone	Indicates the problem type is “Hacker One Reporter License”
lnr_community_license	Indicates the problem type is “Wider Community License”
lnr_request_other	Indicates the problem type is “Other (nothing else fits the request)”
lnr_reason_more_time_needed	To indicate the extension reason is “More time needed for POC”
lnr_reason_negotiations_underway	To indicate the extension reason is “Contract negotiations still underway”
lnr_reason_payment_delays	To indicate the extension reason is “Delay in customer’s payment process”
lnr_reason_true_up_problems	To indicate the extension reason is “True-up problem”

Automation Skipping Related Tags

Tag	What it means
pending_followup_notification	This is applied by an automation to followup on pending tickets. Adding this tag skips that automation.
skip_2fa_automation	Tell Zendesk to not run any 2FA automations/autoresponders
skip_autoassign	Tell Zendesk to not auto-assign the ticket
skip_autoclose	Tell Zendesk to not auto-close the ticket
skip_autoreopen	Tell Zendesk to not auto-reopen the ticket
skip_autosolve	Tell Zendesk to not auto-solve the ticket
skip_autosolve_message	Tell Zendesk not to send a message about the ticket being autosolved
skip_community_automation	Tells Zendesk to not send the community autoresponder message
skip_gdpr_automation	Tell Zendesk to not run any Account Deletion automations/autoresponders

Resolution Code Tags

Tag	What it means
support_rc_bug	The Support form resolution code for the ticket is “Product bug”
support_rc_incident	The Support form resolution code for the ticket is “Incident”
support_rc_bad_docs	The Support form resolution code for the ticket is “Insufficient Documentation”
support_rc_performance	The Support form resolution code for the ticket is “Capacity / Performance”
support_rc_feature_request	The Support form resolution code for the ticket is “Feature request”
support_rc_edu_or_config	The Support form resolution code for the ticket is “User education / Configuration change”
support_rc_oos	The Support form resolution code for the ticket is “Unsupported / 3rd party”
support_rc_dupe	The Support form resolution code for the ticket is “Duplicate”
support_rc_no_response	The Support form resolution code for the ticket is “No response”
support_rc_none	The Support form resolution code for the ticket is “No resolution code entered”
support_rc_other	The Support form resolution code for the ticket is “Other”
saas_account_rc_bug	The SaaS Account form resolution code for the ticket is “Product bug”
saas_account_rc_2fa	The SaaS Account form resolution code for the ticket is “2FA”
saas_account_rc_account_access	The SaaS Account form resolution code for the ticket is “Account Access”
saas_account_rc_namesquatting	The SaaS Account form resolution code for the ticket is “Namesquatting”
saas_account_rc_edu_or_config	The SaaS Account form resolution code for the ticket is “User education / Configuration change”
saas_account_rc_dupe	The SaaS Account form resolution code for the ticket is “Duplicate”
saas_account_rc_no_response	The SaaS Account form resolution code for the ticket is “No response”
saas_account_rc_none	The SaaS Account form resolution code for the ticket is “No resolution code entered”
saas_account_rc_other	The SaaS Account form resolution code for the ticket is “Other”
lnr_rc_bug	The L&R form resolution code for the ticket is “Product bug”
lnr_rc_license_resent	The L&R form resolution code for the ticket is “License resent”
lnr_rc_portal_Access	The L&R form resolution code for the ticket is “Portal access”
lnr_rc_edu_or_config	The L&R form resolution code for the ticket is “User education / Configuration change”
lnr_rc_dupe	The L&R form resolution code for the ticket is “Duplicate”
lnr_rc_no_response	The L&R form resolution code for the ticket is “No response”
lnr_rc_none	The L&R form resolution code for the ticket is “No resolution code entered”
lnr_rc_other	The L&R form resolution code for the ticket is “Other”

Other Notable Tags

Tag	What it means
agent_offered_call	SE has sent a call link in a public comment
docs_link	SE has sent a link to docs.gitlab.com in a public comment
gitlab_issue_link	SE has sent a link to a gitlab.com issue in a public comment
gitlab_merge_request_link	SE has sent a link to a gitlab.com merge request in a public comment
hb_link	SE has sent a link to handbook.gitlab.com in a public comment
partner_customer	Indicates the account is a customer of an Alliance partner and not eligible for support
star_submitted	Indicates a STAR has been submitted on the ticket
within_grace_period	Indicates a ticket was submitted while the account is within the subscription’s grace period
CUSTOM_PATH_issues_IID	See below for more information
CUSTOM_PATH_merge_requests_IID	See below for more information
americas_usa	Customer selected preferred region of service: AMER
europe__middle_east__africa	Customer selected preferred region of service: EMEA
asia_pacific	Customer selected preferred region of service: APAC
all_regions	Customer selected preferred region of service: All Regions

For CUSTOM_PATH_issues_IID and CUSTOM_PATH_merge_requests_IID, this refers to a long tag that contains the entire project path.

So an example:

• a link to issue 5 on project jcolyer/most_amazing_project_ever would be: jcolyer_most_amazing_project_ever_issues_5
• a link to merge request 27 on project jcolyer/most_amazing_project_ever would be: jcolyer_most_amazing_project_ever_merge_requests_27

Zendesk US Federal common tags

SLA/Subscriptiom Related Tags

Tag	SLA granted	What it means
sub_community_other	None	The organization has a community subscription of an unknown type
sub_consumption_ai	None	The organization has purchased an AI addon
sub_consumption_cicd_minutes	None	The organization has purchased CI/CD minutes
sub_consumption_eap	None	The organization has purchased the Enterprise Agile Planning addon
sub_consumption_storage	None	The organization has storage
sub_consumption_duo_enterprise	Consumption	The organization has purchased GitLab Duo Enterprise
sub_consumption_duo_premium	Consumption	The organization has purchased GitLab Duo Premium
sub_consumption_duo_amazon_q	Consumption	The organization has purchased GitLab Duo with Amazon Q
sub_dotcom_premium	None	The organization has a GitLab.com Premium subscription
sub_dotcom_ultimate	None	The organization has a GitLab.com Ultimate subscription
sub_edu	None	The organization has a EDU community subscription
sub_gitlab_dedicated	Priority	The organization has a GitLab Dedicated subscription
sub_oss	None	The organization has a OSS community subscription
sub_other	None	The organization has an unknown purchase
sub_proserv	None	The organization has a Professional Services engagement purchase
sub_sm_premium	Priority	The organization has a Self-managed Premium subscription
sub_sm_starter	Standard	The organization has a Self-managed Starter subscription
sub_sm_ultimate	Priority	The organization has a Self-managed Ultimate subscription
sub_ss_ase	None	The organization has purchased an Assigned Support Engineer addon
sub_usgov_12x5	Priority	The organization has a US Government purchase granting 12x5 support
sub_usgov_24x7	Priority	The organization has a US Government purchase granting 24x7 support

Account Related Tags

Tag	What it means
customer	Signifies the ticket is from an account labeled as Customer
former_customer	Signifies the ticket is from an account labeled as Former Customer
reseller	Signifies the ticket is from an account labeled as Reseller
authorized_reseller	Signifies the ticket is from an account labeled as Authorized Reseller
integrator	Signifies the ticket is from an account labeled as Integrator
partner	Signifies the ticket is from an account labeled as Partner
unofficial_reseller	Signifies the ticket is from an account labeled as Unofficial Reseller
open_partner	Signifies the ticket is from an account labeled as Open Partner
select_partner	Signifies the ticket is from an account labeled as Select Partner
alliance_partner	Signifies the ticket is from an account labeled as Alliance Partner
support_hold	Signifies the organization that filed the ticket has a Support Hold in place

Organization Tags

Tag	What it means
greatly_expired	The organization is slated to be removed due to data rentention policies
not_in_sfdc	The organization is not being controlled by the ZD-SFDC sync
restricted_account	The SFDC account is classified as restricted and cannot receive support
sub_community_other	The organization has a community subscription which had an undetectable type
sub_consumption_ai	The organization has an AI subscription
sub_consumption_cicd_minutes	The organization has a CI/CD minutes purchase
sub_consumption_eap	The organization has an Agile Planning addon
sub_consumption_storage	The organization has a storage purchase
sub_dotcom_premium	The organization has a gitlab.com Premium subscription
sub_dotcom_ultimate	The organization has a gitlab.com Ultimate subscription
sub_edu	The organization has an EDU community subscription
sub_gitlab_dedicated	The organization has a GitLab Dedicated subscription
sub_oss	The organization has an OSS subscription
sub_other	The organization has a subscription but the type could not be determined
sub_proserv	The organization has a Proserv subscription
sub_sm_premium	The organization has a Self-Managed Premium subscription
sub_sm_starter	The organization has a Self-Managed Starter subscription
sub_sm_ultimate	The organization has a Self-Managed Ultimate subscription
sub_ss_ase	The organization has an Assigned Support Engineer addon
sub_usgov_12x5	The organization has a US Government 12x5 subscription
sub_usgov_24x7	The organization has a US Government 24x7 subscription

Automation Skipping Related Tags

Tag	What it means
skip_autosolve	Tell Zendesk to not auto-solve the ticket
skip_autoclose	Tell Zendesk to not auto-close the ticket
skip_autoreopen	Tell Zendesk to not auto-reopen the ticket
skip_gdpr_automation	Tell Zendesk to not run any Account Deletion automations/autoresponders
skip_autosolve_message	Tell Zendesk not to send a message about the ticket being autosolved.
skip_autoassign	Tell Zendesk to not auto-assign the ticket

Other Notable Tags

Tag	What it means
partner_customer	Indicates the account is a customer of an Alliance partner and not eligible for support
star_submitted	Indicates a STAR has been submitted on the ticket
submitted_via_gitlab_email	Signifies the ticket is submitted by a GitLab Team Member to Support Team