Papers by Arthur Adamopoulos
Australasian Journal of Information Systems
Warehouses are being impacted by increasing e-commerce and omni-channel commerce. The design of c... more Warehouses are being impacted by increasing e-commerce and omni-channel commerce. The design of current WMSs (Warehouse Management Systems) may not be suitable to this mode of operation. The golden rule of material handling is smooth product flow, but there are day-to-day operational issues that occur in the warehouse that can impact this and order fulfilment, resulting in disruptions. Standard operational process is paramount to warehouse operational control but may preclude a dynamic response to real-time operational constraints. The growth of IoT (Internet of Things) sensor and data analytics technology provide new opportunities for designing warehouse management systems that detect and reorganise around real-time constraints to mitigate the impact of day-to-day warehouse operational issues. This paper presents the design and development stage of a design science methodology of an intelligent agent framework for basic warehouse management systems. This framework is distributed, i...
Organisational Transformation as a Consequence of Software-as-a-Service Usage by Small and Medium Enterprises, 2018
Cloud computing, and particularly Software-as-a-Service, is now in widespread use, but how organi... more Cloud computing, and particularly Software-as-a-Service, is now in widespread use, but how organisations are potentially transformed by Software-as-a-Service usage needs greater understanding. How do organisations, particularly Small and Medium Enterprises, change their processes and structures after a period of time of using Software-as-a-Service solutions? This study used a qualitative method of investigation. Sixteen semi-structured interviews have been conducted with participants from eleven different organisations. It was found that all the organisations experienced transformation to some extent. The types of organisational transformation observed included changes to organisational processes, changes to the structures within the organisations and also changes to the role played by IT departments. Relationships between these forms of transformation were also found. A greater understanding of these transformations can help organisations gain greater benefits from Software-as-a-Service solutions.
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Papers by Arthur Adamopoulos