Assessment and accreditation are important tools for improving accountability and diversity in ed... more Assessment and accreditation are important tools for improving accountability and diversity in educational systems, particularly when coupled to measurable goals and robust performance systems.
Many organizations are not aware of the benefits of conducting system and/or process analyses whe... more Many organizations are not aware of the benefits of conducting system and/or process analyses when their processes are unstable. This paper is an attempt to provide instructions for implementing system and process analyses.
Little noted that all postal operators are experiencing a rapid transformation of their tradition... more Little noted that all postal operators are experiencing a rapid transformation of their traditional activities, marked by an accelerated decline in mail volumes due to digitalization and the rapid development of logistics and transport of parcel activities driven by the growth of ecommerce. Arthur D. Little indicated that despite the decline "…mail (including personal/business mail, advertising, and magazines/newspapers) still accounts for a major share of the activity of posts-and is still higher than parcel and logistics activities in many countries." The graph below shows the Universal Postal Union (UPU) average Post revenue breakdown. It shows that in 2020, mail generated 33 percent of revenue, and parcel and logistics services only 30 percent.
Little noted that all postal operators are experiencing a rapid transformation of their tradition... more Little noted that all postal operators are experiencing a rapid transformation of their traditional activities, marked by an accelerated decline in mail volumes due to digitalization and the rapid development of logistics and transport of parcel activities driven by the growth of ecommerce. Arthur D. Little indicated that despite the decline "…mail (including personal/business mail, advertising, and magazines/newspapers) still accounts for a major share of the activity of posts-and is still higher than parcel and logistics activities in many countries." The graph below shows the Universal Postal Union (UPU) average Post revenue breakdown. It shows that in 2020, mail generated 33 percent of revenue, and parcel and logistics services only 30 percent.
The Federal Reverse, banks and the public are essential in the process of monetary expansion. How... more The Federal Reverse, banks and the public are essential in the process of monetary expansion. However, when the Federal Reserve increases the federal funds rate, it adversely affects the ability of the banking system to expand the money supply. Banks expand the money supply by loaning money to the public. Thus, credit is necessary to increase domestic currency in circulation and hence effective demand, production, and employment.
The evolving concepts of building information modeling (BIM) can serve as a vehicle for improving... more The evolving concepts of building information modeling (BIM) can serve as a vehicle for improving building design, as well as operability, maintenance and safety. The aim of BIM is to use computable data to capture and coordinate customer, user and market requirements and to develop cost-effective design and technical requirements. Its adoption, therefore, is contingent on the need for well-defined and widely applicable processes, particularly in the project definition phase, that will improve decision-making, reduce cost, and enhance stakeholders' involvement in building projects. The product definition phase of buildings and building assets determines their quality, cost, and reliability. However, often the definition phase depicted on drawings (pictorial non-aggregatable data) and in text, or verbally is not clear to many stakeholders and changes that they may want are difficult to visualize. With BIM, changes, like in a spreadsheet, can quickly lead to new visual outcomes that can improve and synchronize designers and stakeholders' understanding of the initiative. BIM should also allow for stakeholders ex-ante (before design) and ex-post (after design) virtual evaluations of building initiatives prior to implementation.
Enterprise resource planning (ERP) systems are commercial software packages used by organizations... more Enterprise resource planning (ERP) systems are commercial software packages used by organizations and institutions to integrate business processes across organizational functions and locations. ERP systems could integrate financial, distribution, logistics, quality control, human resources, and other modules that enable real-time access to information across governmental functions and locations.
An effective condition based maintenance regime requires a good understanding of asset criticalit... more An effective condition based maintenance regime requires a good understanding of asset criticality; failure rates modes and, effects; as well as total cost of failures. Therefore, understanding what to monitor for a given asset requires reliability and financial related data.
This case study examines the quality management process at the XYZ Company New Jersey manufacturi... more This case study examines the quality management process at the XYZ Company New Jersey manufacturing site. It attempts to assess the overall impact of quality on the site operations from the employees' point of view. Interviews with site managers, supervisors and employees support the claim that some organizations use Total Quality Management to legitimize their organizations Zbaracki, 1994).
The effectiveness of the economy and financial institutions depend on the ability of the Federal ... more The effectiveness of the economy and financial institutions depend on the ability of the Federal Reserve to use monetary and credit policies in pursuit of maximum employment, stable prices, and moderate long-term interest rates, as well as supervising and regulating banking institutions to ensure the safety and soundness of the nation's banking and financial system and to protect the credit rights of consumers.
Custodial work is a process with clearly defined, actionable, and measurable tasks. Therefore, it... more Custodial work is a process with clearly defined, actionable, and measurable tasks. Therefore, it requires thoughtful design to maximize quality and minimize cost. Thus, a good cleaning program is first created on paper, pilot tested to ensure that it is devoid of inefficient tools and equipment . The result of a good cleaning program is that cleaning specialists do not perform redundant tasks nor expend unnecessary energy and organizations achieve higher cleaning quality while minimizing cleaning cost.
Team cleaning could increase productivity by more than 50%. It relies on three or more cleaning e... more Team cleaning could increase productivity by more than 50%. It relies on three or more cleaning employees to perform specialized tasks. A good team cleaning programs is first created on paper, pilot tested to ensure that it is devoid of inefficient tools and equipment (Frank, 1999). Implementing team cleaning requires managerial commitment and upfront efforts, such as space analysis, workloading, acquisition of new equipment, training, and addressing personnel and union issues. The major goal of team cleaning is to improve cleaning and simplify the cleaning process. It is therefore management's responsibility to guide the organizational change by ensuring commitment, upfront efforts, tools/equipment, and assigning champions to implement the team cleaning concept.
Life cycle cost (LCC) is an important technique for evaluating the total cost of ownership betwee... more Life cycle cost (LCC) is an important technique for evaluating the total cost of ownership between mutually exclusive alternatives. Executive Order 13123 requires government agencies to use life cycle cost analysis (LCCA) to minimize the government's cost of ownership. Unfortunately, many stakeholders do not understand the concept of cost and proceed to minimize project acquisition (first) cost, rather than total project cost. However, over the life of the project, facility management cost is often two to three times higher than acquisition costs. Therefore, it is essential to design for minimum facility management cost.
This case study examines the impact of leader visibility on servant leadership and leadership in ... more This case study examines the impact of leader visibility on servant leadership and leadership in general. Interviews with leaders and followers indicate that leader visibility is necessary to influence constituents. However, at the New Jersey site of the ABC Chemical Company where I conducted the study, leaders shunned visibility, which lead to less communication than required for high performance organizations. Leaders that are not visible are less able to share the vision of the organization with employees. Therefore, it is difficult for these leaders to influence the climate of the organization and hence organizational change. This case study provides leaders and potential leaders with behavioral information from a Christian point of view that could improve their approach to leadership.
Assessment and accreditation are important tools for improving accountability and diversity in ed... more Assessment and accreditation are important tools for improving accountability and diversity in educational systems, particularly when coupled to measurable goals and robust performance systems.
A well-implemented condition based maintenance (CBM) regime requires management support, data ana... more A well-implemented condition based maintenance (CBM) regime requires management support, data analysis to determine cost-effective monitoring points, and a knowledgeable and disciplined maintenance organization. The main objective of CBM is to ensure that assets fulfill their mission in the most costeffectively manner.
Building automation systems (BAS) provide facility managers with the ability to monitor, track, a... more Building automation systems (BAS) provide facility managers with the ability to monitor, track, and respond to the performance of facility assets. Round the clock monitoring ensures that all systems function optimally. Appropriately managed building automation systems increase facility assets reliability and reduce maintenance costs. Large organizations can achieve economies of scale by centralizing facility asset monitoring.
Assessment and accreditation are important tools for improving accountability and diversity in ed... more Assessment and accreditation are important tools for improving accountability and diversity in educational systems, particularly when coupled to measurable goals and robust performance systems.
Many organizations are not aware of the benefits of conducting system and/or process analyses whe... more Many organizations are not aware of the benefits of conducting system and/or process analyses when their processes are unstable. This paper is an attempt to provide instructions for implementing system and process analyses.
Little noted that all postal operators are experiencing a rapid transformation of their tradition... more Little noted that all postal operators are experiencing a rapid transformation of their traditional activities, marked by an accelerated decline in mail volumes due to digitalization and the rapid development of logistics and transport of parcel activities driven by the growth of ecommerce. Arthur D. Little indicated that despite the decline "…mail (including personal/business mail, advertising, and magazines/newspapers) still accounts for a major share of the activity of posts-and is still higher than parcel and logistics activities in many countries." The graph below shows the Universal Postal Union (UPU) average Post revenue breakdown. It shows that in 2020, mail generated 33 percent of revenue, and parcel and logistics services only 30 percent.
Little noted that all postal operators are experiencing a rapid transformation of their tradition... more Little noted that all postal operators are experiencing a rapid transformation of their traditional activities, marked by an accelerated decline in mail volumes due to digitalization and the rapid development of logistics and transport of parcel activities driven by the growth of ecommerce. Arthur D. Little indicated that despite the decline "…mail (including personal/business mail, advertising, and magazines/newspapers) still accounts for a major share of the activity of posts-and is still higher than parcel and logistics activities in many countries." The graph below shows the Universal Postal Union (UPU) average Post revenue breakdown. It shows that in 2020, mail generated 33 percent of revenue, and parcel and logistics services only 30 percent.
The Federal Reverse, banks and the public are essential in the process of monetary expansion. How... more The Federal Reverse, banks and the public are essential in the process of monetary expansion. However, when the Federal Reserve increases the federal funds rate, it adversely affects the ability of the banking system to expand the money supply. Banks expand the money supply by loaning money to the public. Thus, credit is necessary to increase domestic currency in circulation and hence effective demand, production, and employment.
The evolving concepts of building information modeling (BIM) can serve as a vehicle for improving... more The evolving concepts of building information modeling (BIM) can serve as a vehicle for improving building design, as well as operability, maintenance and safety. The aim of BIM is to use computable data to capture and coordinate customer, user and market requirements and to develop cost-effective design and technical requirements. Its adoption, therefore, is contingent on the need for well-defined and widely applicable processes, particularly in the project definition phase, that will improve decision-making, reduce cost, and enhance stakeholders' involvement in building projects. The product definition phase of buildings and building assets determines their quality, cost, and reliability. However, often the definition phase depicted on drawings (pictorial non-aggregatable data) and in text, or verbally is not clear to many stakeholders and changes that they may want are difficult to visualize. With BIM, changes, like in a spreadsheet, can quickly lead to new visual outcomes that can improve and synchronize designers and stakeholders' understanding of the initiative. BIM should also allow for stakeholders ex-ante (before design) and ex-post (after design) virtual evaluations of building initiatives prior to implementation.
Enterprise resource planning (ERP) systems are commercial software packages used by organizations... more Enterprise resource planning (ERP) systems are commercial software packages used by organizations and institutions to integrate business processes across organizational functions and locations. ERP systems could integrate financial, distribution, logistics, quality control, human resources, and other modules that enable real-time access to information across governmental functions and locations.
An effective condition based maintenance regime requires a good understanding of asset criticalit... more An effective condition based maintenance regime requires a good understanding of asset criticality; failure rates modes and, effects; as well as total cost of failures. Therefore, understanding what to monitor for a given asset requires reliability and financial related data.
This case study examines the quality management process at the XYZ Company New Jersey manufacturi... more This case study examines the quality management process at the XYZ Company New Jersey manufacturing site. It attempts to assess the overall impact of quality on the site operations from the employees' point of view. Interviews with site managers, supervisors and employees support the claim that some organizations use Total Quality Management to legitimize their organizations Zbaracki, 1994).
The effectiveness of the economy and financial institutions depend on the ability of the Federal ... more The effectiveness of the economy and financial institutions depend on the ability of the Federal Reserve to use monetary and credit policies in pursuit of maximum employment, stable prices, and moderate long-term interest rates, as well as supervising and regulating banking institutions to ensure the safety and soundness of the nation's banking and financial system and to protect the credit rights of consumers.
Custodial work is a process with clearly defined, actionable, and measurable tasks. Therefore, it... more Custodial work is a process with clearly defined, actionable, and measurable tasks. Therefore, it requires thoughtful design to maximize quality and minimize cost. Thus, a good cleaning program is first created on paper, pilot tested to ensure that it is devoid of inefficient tools and equipment . The result of a good cleaning program is that cleaning specialists do not perform redundant tasks nor expend unnecessary energy and organizations achieve higher cleaning quality while minimizing cleaning cost.
Team cleaning could increase productivity by more than 50%. It relies on three or more cleaning e... more Team cleaning could increase productivity by more than 50%. It relies on three or more cleaning employees to perform specialized tasks. A good team cleaning programs is first created on paper, pilot tested to ensure that it is devoid of inefficient tools and equipment (Frank, 1999). Implementing team cleaning requires managerial commitment and upfront efforts, such as space analysis, workloading, acquisition of new equipment, training, and addressing personnel and union issues. The major goal of team cleaning is to improve cleaning and simplify the cleaning process. It is therefore management's responsibility to guide the organizational change by ensuring commitment, upfront efforts, tools/equipment, and assigning champions to implement the team cleaning concept.
Life cycle cost (LCC) is an important technique for evaluating the total cost of ownership betwee... more Life cycle cost (LCC) is an important technique for evaluating the total cost of ownership between mutually exclusive alternatives. Executive Order 13123 requires government agencies to use life cycle cost analysis (LCCA) to minimize the government's cost of ownership. Unfortunately, many stakeholders do not understand the concept of cost and proceed to minimize project acquisition (first) cost, rather than total project cost. However, over the life of the project, facility management cost is often two to three times higher than acquisition costs. Therefore, it is essential to design for minimum facility management cost.
This case study examines the impact of leader visibility on servant leadership and leadership in ... more This case study examines the impact of leader visibility on servant leadership and leadership in general. Interviews with leaders and followers indicate that leader visibility is necessary to influence constituents. However, at the New Jersey site of the ABC Chemical Company where I conducted the study, leaders shunned visibility, which lead to less communication than required for high performance organizations. Leaders that are not visible are less able to share the vision of the organization with employees. Therefore, it is difficult for these leaders to influence the climate of the organization and hence organizational change. This case study provides leaders and potential leaders with behavioral information from a Christian point of view that could improve their approach to leadership.
Assessment and accreditation are important tools for improving accountability and diversity in ed... more Assessment and accreditation are important tools for improving accountability and diversity in educational systems, particularly when coupled to measurable goals and robust performance systems.
A well-implemented condition based maintenance (CBM) regime requires management support, data ana... more A well-implemented condition based maintenance (CBM) regime requires management support, data analysis to determine cost-effective monitoring points, and a knowledgeable and disciplined maintenance organization. The main objective of CBM is to ensure that assets fulfill their mission in the most costeffectively manner.
Building automation systems (BAS) provide facility managers with the ability to monitor, track, a... more Building automation systems (BAS) provide facility managers with the ability to monitor, track, and respond to the performance of facility assets. Round the clock monitoring ensures that all systems function optimally. Appropriately managed building automation systems increase facility assets reliability and reduce maintenance costs. Large organizations can achieve economies of scale by centralizing facility asset monitoring.
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