Conference Papers by Carol Dalglish
The purpose of this paper is to explore the means of building the capacity of those who are runni... more The purpose of this paper is to explore the means of building the capacity of those who are running an organisation designed to support and resource start-ups and growing micro enterprises among some of the world‟s poorest urban poor. The project is based in Beira, Mozambique, one of the poorest countries in the world. The result of this study is the development of a model for providing ongoing, inexpensive, effective, capacity building in developing economies. The model also provides a base for the further development of strategies to provide better support to micro entrepreneurs in poor developing economies.
This paper reports a longitudinal analysis of 20 necessity driven micro‐entrepreneurs operating i... more This paper reports a longitudinal analysis of 20 necessity driven micro‐entrepreneurs operating in Beira, Central Mozambique, who received funding and training from the same NGO to establish or grow their business activities and reports the development of these entrepreneurs in terms of their acquired entrepreneurial potential for long‐term success. The results indicate there is a process of entrepreneurial becoming that is not just about access to finance but especially learning and, when successful, this process supports the transformation of survival micro‐enterprises into entrepreneurial micro‐businesses. The concept of ‘becoming’ contains an implicit temporal dimension. Becoming suggests a transformation over time: a change from what one is already. In this study, we witness a significant change in understanding how a business needs to operate, in recognizing opportunities, thinking more creatively, and building self‐confidence.
Papers by Carol Dalglish
International Council for Small Business Conference, 2003
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Qut Business School, 2001
Qut Business School School of Management, 2010
... this issue. Cuong (2008), Wilburn (2008), Buckley (1997) and Orlando and Pollack (2000) all i... more ... this issue. Cuong (2008), Wilburn (2008), Buckley (1997) and Orlando and Pollack (2000) all identify these consequences as a significant issue in developing countries across the world. There is another unfortunate impact. ...
International Journal of Offender Therapy and Comparative Criminology, Sep 1, 1979
Http Dx Doi Org 10 1080 14781150600687833, Jun 1, 2006
ABSTRACT The concept of a global village has been brought about by the rapid development of infor... more ABSTRACT The concept of a global village has been brought about by the rapid development of information technology, the global media and faster lower cost travel. We now know what is happening on the other side of the world. But does that make us a 'village'.? There are few shared values and limited intercultural understanding in today's business world. One of the challenges confronting business is how to succeed in a culturally diverse, interdependent business environment. This paper explores the significance of cultural diversity for business success and provides a framework for bringing about the necessary changes.
Qut Business School School of Management, 1982
Qut Business School School of Management, 1980
Adult Education, Jun 1, 1983
The survival rate of small business is quite small, and the proportion of those surviving that go... more The survival rate of small business is quite small, and the proportion of those surviving that go on to success and long term sustainability is even smaller. This paper explores the role of leadership in the sustainability of entrepreneurial enterprises and the relevance of Collin's research to the development of the appropriate skills for entrepreneurs. It would appear that Colins's (2001) research has much to say about what it takes to build an exceptional company and sustain it over the long term. He and his team were looking for the contributing factors in long term success, not exploring leadership. They were trying to identify what it was that enabled some companies to be continuously successful through negative and positive external conditions. What her terms Level Five leadership appeared as critical.
International student numbers studying within the Faculty of Business at Queensland University of... more International student numbers studying within the Faculty of Business at Queensland University of Technology now make up more that 20% of total student numbers and come from increasingly diverse parts of the world. Through strategic action by the university this diversity will increase.
Small and micro-enterprises play a significant part in most economies. However, in developing cou... more Small and micro-enterprises play a significant part in most economies. However, in developing countries these enterprises have tended to be looked at from a development, or poverty alleviation perspective, rather than as potentially growing businesses. This paper explores the possibility of micro-enterprises in developing economies moving from the informal to the formal sector -what this actually means and the process involved. Little is known about the process of growth from "survival" entrepreneurship to ongoing participation in the formal economy. A number of the entrepreneurs who participated in this research had made substantial gains in both a psychological and business sense in a period of two years. The methodology is qualitative and longitudinal over a two year period.
The public service throughout Australia has moved over the past 10 years from an input focus to a... more The public service throughout Australia has moved over the past 10 years from an input focus to an output focus. Customer Service has become a buzz word with many public instrumentalities receiving awards for excellence in customer service. This paper explores the implications of a customer focus through the use of one organisational unit as a case study - the Brisbane Graduate School, within the Faculty of Business at the Queensland University of Technology. (QUT) The paper distinguishes between student focused, which implies a pedagogical perspective, and customer service which deals with the organisational issues including the whole organisations’ perception of the ‘customer’. Three years ago the Graduate School of Business at QUT decided on a change of direction, reviewed and altered substantially the MBA program, its primary product, and decided that a customer service focus impacting on the nature of the whole learning experience would provided a competitive advantage, more di...
The business environment is changing rapidly and in many different ways. Globalisation, informati... more The business environment is changing rapidly and in many different ways. Globalisation, information technology, the internet, issues of social responsibility are all impacting on the knowledge and skills required by today’s business leaders. MBA programs are expected to assist current and aspiring business managers and leaders to respond effectively to all these challenges. One of the electives units within the MBA program at the Brisbane Graduate School of Business, Leadership II, focuses on individual leadership development, challenging students to see themselves as the most significant factor in their own success as leaders. The unit requires critical reflection of individual characteristics and beliefs. In Leadership II, students are required to reflect critically on this process and the impact of their discoveries on their ability to lead. The assessment items within this course play a critical role in facilitating the process. The assessment moves beyond a measurement of learn...
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Conference Papers by Carol Dalglish
Papers by Carol Dalglish