Papers by bandar alkhalil
International journal of computer applications, May 17, 2018
International Journal of Productivity and Quality Management, 2010
Quality management tools and concepts such as total quality management (TQM) were introduced into... more Quality management tools and concepts such as total quality management (TQM) were introduced into higher education in late 1980s. Compared to business implementations, the impact of quality management concepts and tools in higher education institutions has not been as significant. Although TQM has been implemented with success in other service sectors, its implementation in higher education has been mostly limited to non-academic, administrative processes. Unlike manufacturing and other service sector implementations of TQM, in higher education institutions, customer-based quality definition has been problematic, limiting its spread and success. This paper discusses the challenges TQM implementations face in higher education and provides directions to overcome these challenges.
International Journal of Computer Applications
E-commerce has become one of the best significant businesses around the world. The tremendous dev... more E-commerce has become one of the best significant businesses around the world. The tremendous development in online shopping makes the business easy to be global and increase the market segmentation for customer's demand. In World Wide Web huge e-commerce their owners in different geographical. So, this the paper focuses on identifying the main influencing factors on trust for e-commerce based on previous studies and result survey questionnaire. The result of this study clearly shows that which factor is more efficient on trust in e-commerce based on random sample customers in Saudi Arabia.
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Papers by bandar alkhalil