Shipping policy
- All orders will be processed within 2-3 business days unless stated otherwise
- Please double-check your input address to ensure the correct shipping address and efficient delivery. We will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer.
You can expect your tracking link to update within 1-2 days of receiving your shipping confirmation email. During this time, the tracking link will display:
"Label created, not yet in system"
This is nothing to worry about; it simply means that your order is en route to the USPS sorting facility near our warehouse.
- Once shipped, orders will generally take 2-5 business days to arrive depending on where you live.
- All orders will include a USPS tracking number, you will receive your tracking number via email once your package has been shipped.
- Please note that once a package leaves our premises, it is no longer under our control. If you have a problem with your package, contact the United States Postal Service immediately at 1(800) 275-8777.
- By making a purchase with us, you agree Lil Aryenne (Aryenne Jewelry) will not be held responsible for any lost, stolen, or delayed packages that may happen during shipment.
The tracking on my order shows 'Delivered'. Now what?
- - USPS delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another 2 business days, as the package could have been marked as delivered by mistake, and will arrive in the following days.
- - Please check with household members to ensure that nothing was brought in on your behalf, as well as nearby neighbors.
- - Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally provide helpful information.
- - If the package still does not show up, please call USPS to file a claim. We cannot reimburse OR re-ship orders that were misdelivered by the post office or stolen from a property. Thank you for understanding!