Research:MoodBar
Pilot: Early data (July 2011 - September 2011) |
Stage 1: Usage and UX (September 2011 - May 2012) |
Stage 2: Impact on editor engagement (May 2012 - September 2012) |
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Project Summary
[edit]Moodbar is an experimental feature aimed at getting quick feedback on the editing experience of new editors. Messages posted via MoodBar are publicly displayed on the feedback dashboard where a team of experience community members replies to them for assistance and help. Both features are part of the editor engagement initiatives. The initial implementation of these feature is targeted at getting feedback from new editors of Wikipedia (the feature being initially enabled on new accounts only). The goal is to obtain feedback to better understand the experience of these new editors, which can then be used as input for further feature development.
Key Personnel
[edit]- Dario Taraborelli, WMF
- Howie Fung, WMF
- Giovanni Luca Ciampaglia, WMF (contractor)
Research Reports
[edit]Early data
[edit]- /First month of activity
An early analysis on the first month of activity of MoodBar.
Usage data and UX
[edit]- /Time to first feedback
When is the first feedback typically sent? - /Response time
How long does it take to respond to feedback? (work in progress) - /UI design
Effects of UI changes - /Email confirmation
Do MoodBar users rely on email notifications?
Impact on editor engagement
[edit]- /Observational study
Are MoodBar users more productive than the general population of active registered users? - /Experimental design
Design of our experimental study on the impact of MoodBar on editor retention. - /Controlled experiment results
Results from our controlled test on the impact of MoodBar on editor retention. - /Response team call to action
A call to action to the response team required by our experiment.
Data and live analytics dashboard
[edit]Several dashboards plotting up-to-date metrics from Moodbar data are available from this page on the Toolserver. The plots are refreshed every 24 hours. Moodbar datasets for research purposes have not been released yet in the form of data dumps or toolserver tables, but static datasets of the metrics displayed in the data dashboard are published on the above page. Real-time moodbar messages can also be browsed via the feedback dashboard.