Shipping policy

Cyprus

We are sending orders via ACS Courier and the shipping times are usually 2-4 business days (Monday to Friday) after the order is fulfilled. 

If the order is place during weekend (Saturday - Sunday), then the order will be shipped the next 1-3 available weekdays.

Any delays will be communicated to the customer and by case announced on our website. 

Shipping Cost

Standard (2-4 business days) - Pick up from closest ACS point - €3.5

Delivery at your door - €7.2

-International

We also offer express international delivery with FedEx. Delivery time ranges between 1 to 3 business days (Monday to Friday) after the order is fulfilled depending on destination country. 

If the order is place during weekend (Saturday - Sunday), then the order will be shipped the next 1-3 available weekdays, referred to as "Fulfillment time".

Any delays will be communicated to the customer and by case announced on our website. 

Please note that the shipping time applies once the order is fulfilled, as our products are handmade and we strive to fulfill and send all packages timely. Please allow between 1 to 3 business days (Monday to Friday) for your order to be fulfilled.

Shipping Cost

For accurate shipping costs for the international countries please visit checkout for rates calculator based on your country.

International express delivery with FedEx starts at €15 with FedEx.

International standard delivery with Cyprus Post starts at €7 and takes between 10 to 30 business days for delivery.  

We offer free shipping in Europe on orders over €150 with FedEx (1 to 3 business days). 

Delivery Times

Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include weekends/holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.

MILINNERY LTD are not held responsible for:

  • Mistakes made by courier company (FedEx/Post taking over the package)
  • Wrong addresses given by customers
  • Damage to orders by postal service
  • Stolen packages after delivery
  • Packages lost by postal service

Thank you!