Post purchase email

Nothing is better than the feeling of making your first sale online. All the hard work into getting your store up and running is paying off. After acquiring customers and converting them into a sale, you might think the work is done. But from a customer’s POV, clicking purchase is not the end. The customer journey (and experience) follows through post-purchase. How a customer feels after they have purchased something from your site is part of the customer’s journey to loyalty. Post-purchase…

Restock automated email sent 90 days post purchase to encourage repeat purchase

Post-purchase email marketing may be the most underutilized, yet powerful, email marketing tactic there is. A strategic, well-thought-out series can help increase customer retention and help build brand loyalty and advocacy.

Email marketing isn’t just a great sales channel—it can also help turn new buyers into lifelong fans. Here's how, with nine examples of post-purchase emails.

Crate & Barrel order thank you email. SL: We appreciate your most recent order at Crate and Barrel.

An abandoned cart email strategy is crucial for ecommerce businesses to increase sales and boost revenue.

Drip is changing how products are bought and sold with powerful email marketing automation tools. Stay up to date on the latest strategies here.

You don’t have to do extra special things to impress your customer. You just have to understand their needs and offer them a relevant solution.

Sephora >> sent 8/2014 >> Thanks for your purchase. Ready to review? >> Writing a product review is a high-energy request. In this post-purchase review request email, Sephora gives customers a second low-energy option: to pin their purchase on Pinterest. Giving customers a second option surely increases engagement with these emails. —Lindsey O'Donnell, Design Consultant, Australia, Salesforce ExactTarget Marketing Cloud