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All stakeholder groups 1 had slightly different perceptions about what parties want, need or expect in commercial dispute resolution. Importantly, no one sees things in the same way as parties. The biggest gap was often found between... more
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The purpose of this report is to present the initial findings and recommendations drawn from an analysis of the data collected during the Global Pound Conference in Singapore (GPC Singapore).
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Defining quality in dispute resolution can be a tricky process. It is particularly contentious when we consider that we are yet to reach consensus on how to define processes such as conciliation and mediation. Any attempt to define... more
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      QualityStandardsMediationProfessional Development
The GPC Austin Report is one of the North American suite of reports providing insight into the commercial dispute resolution (DR) landscape in North America. The GPC Austin Report explores the characteristics of users of DR in Austin,... more
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      Alternative Dispute Resolution (ADR)Global Pound Conference Series
The GPC Baltimore Report is one of the North American suite of reports providing insight into the commercial dispute resolution (DR) landscape in North America. The GPC Baltimore Report Report explores the characteristics of users of DR... more
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      Alternative Dispute Resolution (ADR)Global Pound Conference Series
The GPC Los Angeles Report is one of the North American suite of reports providing insight into the commercial dispute resolution (DR) landscape in North America. The GPC Los Angeles Report explores the characteristics of users of DR in... more
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      Alternative Dispute Resolution (ADR)Global Pound Conference Series
The GPC Miami Report is one of the North American suite of reports providing insight into the commercial dispute resolution (DR) landscape in North America. The GPC Miami Report explores the characteristics of users of DR in Miami, how... more
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      Alternative Dispute Resolution (ADR)Global Pound Conference Series
The GPC New York Report is one of the North American suite of reports providing insight into the commercial dispute resolution (DR) landscape in North America. The GPC New York Report explores the characteristics of users of DR in New... more
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      Alternative Dispute Resolution (ADR)Global Pound Conference Series
An anthology of 23 peer reviewed articles, the objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future. The seven keys are: Leadership, Data, Education, Profession, Technology,... more
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      Legal EducationAccess to JusticeDispute ResolutionEvidence Based Practice
Research into neurodiversity is on the rise. As the concept makes its way into the zeitgeist, it's time for us to start thinking about the many implications for mediation. This paper outlines several common features of neurodiversity and... more
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      Peace and Conflict StudiesADHD (Psychology)Autism Spectrum DisordersMediation
The Effectiveness Survey was conducted as part of the review of the National Mediator Accreditation System (NMAS) in Australia. This report is part 1 of a series of findings from the Effectiveness Survey and provides insight into the... more
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      MediationProfessional StandardsAlternative Dispute Resolution (ADR)Family Dispute Resolution
The Effectiveness Survey was conducted as part of the National Mediator Accreditation System (NMAS) review in Australia. This report is part 2 of a series of findings from the Effectiveness Survey. It considers the extent to which... more
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      MediationProfessional StandardsAlternative Dispute Resolution (ADR)Mediators
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Over the past seven years the Assessment Research Centre at the Melbourne Graduate School of Education has worked with the Catholic Education Office in Melbourne. The work has emphasised the development of reading comprehension... more
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      PsychologyMathematics EducationHigher order