Client experience tips

It's not enough to book clients, you need to keep them! How do you do that? You create a better client experience. Read our post to learn how!

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??), landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable), making the ones you DO find happy (so much so that you find yourself delivering WAY more than you originally agreed to)... And maybe you’ve convinced yourself that this is just how life has to be if you’re going…

It’s time to continue our 4-part series on Creating a Client Experience! Check out Part 1 on Pricing and Part 2 on Onboarding to get yourself up to speed, or dive on in! We’re covering all things “fulfillment” – or client deliverables. [Keep in mind, this series is best for online, service-based businesses.] Here’s the […]

How to provide a GREAT client experience - and keeping it memorable.

How you can create a VIP client experience for your clients and why it’s so important. Entrepreneurship tips, running an online business, female entrepreneurs, solopreneurs, tips for business owners

Find out how to create processes that facilitate effective client communication, the key to creating a positive working relationship.

The way we serve our clients creates an overall experience for them, AND it makes your life easier! Plus, a memorable client experience creates a positive association that makes it easy for your clients to go sing your praises to everyone they know. But a legendary client experience can't happen overnight—it takes intentionality to elevate your processes and systems to royalty status. On the blog, I’m sharing 3 steps you can take TODAY to elevate your client experience! | b is for bonnie…

A new business owner asked me how she could explain herself and her expertise to new clients when all of her previous work experience was in a different industry. She was struggling to present herself accurately without discrediting her work. My heart went out to her because I’ve been there. Maybe you have too? Today on the Socialite Blog, I’m sharing some tips to help you talk about yourself to clients, establish credibility, gain confidence, and increase your perceived value in the…

Grab these 3 simple tips to creating an elevated client experience and providing a high-end experience for your ideal clients!