Someone kidnapped my incoming email
A few days ago my Thunderbird client was downloading messages. I could not see the email that was to be downloaded next. However, a notice appeared, apparently from a ha… (read more)
A few days ago my Thunderbird client was downloading messages. I could not see the email that was to be downloaded next. However, a notice appeared, apparently from a hacker that was ending the next email. It was asking me to let it override some information that allowed me to get messages. Then a popup from Thunderbird displayed. It said no decent public site would ask to override anything. So I clicked CANCEL. This happened repeatedly. I kept clicking CANCEL. But no emails downloaded, only the message. Then I got help from the Dell tech support that I paid for when buying the computer. It has always been very effective fixing problems, even if they were not with the computer itself. They could not fix the problem. I can see and answer my emails on Primus webmail. Now. no more emails download in the Thunderbird client after. So apparently some setting has been overridden. I got in touch with Primus, and they told me what to reset the port to, but nothing has been downloaded. I am able to send emails from the Thunderbird client. They told me that the server connection (IMAP) was the same port for send and receive. When I click Get Messages in the Thunderbird client, it says something like Checking server availability. But no new emails download. I have read this from Thunderbird:
"To manually configure an account, you will need to have the following details which can be supplied by your email provider. incoming mail server and port (for example, "pop.example.com" and port 110 or "imap.example.com" and port 143) outgoing mail server and port (for example, "smtp.example.com" and port 25) security setting for the connection with the server (for example, "STARTTLS" or "SSL/TLS" and whether or not to use secure authentication) First, open the Account Settings: In the Thunderbird menu bar, click the ToolsEdit menu and select Account Settings, or click the Application menu button and select OptionsPreferences and Account Settings from the sub-menu." I have tried all this to no avail.
What can I do to get email to download to the Thunderbird client? Can I uninstall the Thunderbird and reinstall without disturbing my Webmail? I would be happy for any help you can give me! Thanks!