The aim of this paper is to analyze the internal communication system in a small company. We used... more The aim of this paper is to analyze the internal communication system in a small company. We used structured interviews in all hierarchical levels to compare the perceptive differences and the way of using the communication tools. A total of five one-hour interview sessions were made to evaluate the involved variables in every communicative tool appointed by organization members. The results showed some contradictions between the respondents and a low horizontal and descending communication caused by the limited use of these communication tools. Finally, suggestions for improvements to prevent problems and enhance their positive effects were informed.
Knowledge Management (KM), is a discipline that is gaining momentum as a result of the increasing... more Knowledge Management (KM), is a discipline that is gaining momentum as a result of the increasing importance of knowledge in all areas of the economy. Quantum leap developments in Information Technology, opens new ways for capturing, storing, sharing and reusing valuable knowledge. Nevertheless, the application of these
Job satisfaction is particularly important in the service industry since it involves direct conta... more Job satisfaction is particularly important in the service industry since it involves direct contact with customers and thus has a direct influence on company performance. We analyzed the impact of ten working conditions on job satisfaction by means of structural equation modelling in a representative stratified random sample of 1553 service sector employees in Catalonia (Spain). We found significant effects in social aspects (recognition of a job well done and social support), followed by psychological loads (emotional demands and job insecurity) and by task contents (development & meaning and predictability). These variables explained 50% of the variance in job satisfaction.
Our aim is present a protocol to develop a measurement questionnaire that allows a valid and reli... more Our aim is present a protocol to develop a measurement questionnaire that allows a valid and reliable self-evaluation of the transversal competencies related to team work (TW) and networking (NW). It will be design to evaluate these competences among professionals from different organizations or job applicants. In this paper, we will focus on how to filter a bank of behavioral items, verifying that the items finally analysed: a) Represent one or several conceptual dimensions within TW or NW. b) Ensure the inter-agreement between independent evaluators to analyze the overlap between items and dimensions, and be able to classify the items in the correct dimension.c) Check that the set of items retained by agreement between evaluators represent all the subdimensions of team work and networking.
There are hardly any instruments to measure teamwork behaviors from an individual approach. This ... more There are hardly any instruments to measure teamwork behaviors from an individual approach. This applies both in interprofessional teams or not, and in teams involved in health, social care, and other areas. The Individual Behavior Analysis (IBA) scale measures efficacious behavior in work teams. It is one of the few instruments proposed in the literature to measure personal skills necessary for teamwork. Only a previous exploratory analysis of the scale was informed in another study. This article analyzes its internal structure using different confirmatory factor analyses and its internal consistency, with a sample of 815 employees working for Spanish social organizations in the geriatric field, both private and public. The results of the definitive version adapted to Spanish, referred to as Individual Behavior Analysis −25, indicate a good fit of the model to the data and good reliability. Factor analysis confirmed the existence of two factors: Communication skills and Acceptance,...
El objetivo principal que persigue el presente trabajo es mostrar empíricamente en un nuevo conte... more El objetivo principal que persigue el presente trabajo es mostrar empíricamente en un nuevo contexto, que el mecanismo que rige el proceso de toma de decisiones a la hora de optar por consumir bienes culturales no se ajusta enteramente a la visión racional y egoísta del ser humano propuesta por la economía clásica. Para alcanzar este objetivo se planteó un diseño experimental con tres grupos (dos experimental y uno control) a los que se les daba la opción de elegir hipotéticamente entre reclamar la devolución del dinero de la entrada a la salida de diferentes eventos culturales (decisión egoísta) o no hacerlo (decisión no egoísta). Para analizar los resultados se realizó una prueba binomial para determinar si la diferencia de proporciones entre las respuestas afirmativas y negativas eran o no significativas. Los resultados obtenidos indican que en la mayoría de las situaciones los participantes se negaban a reclamar la devolución del dinero de la entrada a la salida del evento cultu...
espanolEn la actualidad, la corrupcion constituye uno de los principales problemas psicologicos, ... more espanolEn la actualidad, la corrupcion constituye uno de los principales problemas psicologicos, sociales, economicos y politicos a nivel mundial. El objetivo del presente estudio es analizar las variables psicologicas asociadas a la corrupcion a traves de una revision sistematica de las publicaciones entre 2008 y 2018. Tras realizar una busqueda en las bases de datos Psycinfo, Web of Science y Dialnet, se encontraron 41 articulos que cumplian con los criterios de seleccion propuestos. Los grandes nucleos encontrados fueron la etica organizacional, creencias y valores culturales, moral y normas percibidas, y personalidad y variables relacionadas. En general, los resultados apuntan a que variables organizacionales como la percepcion de la conducta de sus dirigentes o las estrategias de justificacion estan relacionadas con la corrupcion. Valores culturales meritocraticos y materialistas tambien han sido ligados a la conducta corrupta, como ocurre en el caso de la percepcion de un ento...
Anuari de Psicologia de la Societat Valenciana de Psicologia, 2018
En el present estudi hem reprès la recerca duta a terme per Kahneman i Tversky (1979), que va don... more En el present estudi hem reprès la recerca duta a terme per Kahneman i Tversky (1979), que va donar origen a la seua Teoria Prospectiva. La importància d'aquesta teoria radica, d'una banda, en la crítica que va suposar a la teoria de la utilitat esperada i, d'altra banda, al fet que va permetre la formulació de l'efecte de certitud -o certesa-, de reflexió i de l'efecte marc. Aquests autors van utilitzar en els seus estudis generalment dissenys experimentals intrasubjecte. El nostre objectiu ha consistit a comprovar si els efectes trobats per aquests autors es mantenen, igualment, malgrat el fet d'haver dut a terme una anàlisi intrasubjecte establint com a hipòtesi que els seus plantejaments no siguen rebutjats. Per açò, prenem una mostra de 106 participants, als quals se'ls va fer una sèrie de preguntes basades en problemes de pèrdues i guanys. Després de replicar l'estudi en cinc ocasions, els resultats finals van mostrar que, tal com havíem esperat, continuen produint-se els mateixos efectes que Kahneman ha identificat al llarg del temps, malgrat que es tractara d'un disseny intrasubjecte.
International Journal of Management Science and Engineering Management, 2008
This article presents a description of employee participation in Spain. The number of published p... more This article presents a description of employee participation in Spain. The number of published papers in English about Spain regarding this subject is very low, and even lower by Spanish authors. In short, we can say that there is hardly any knowledge regarding employee participation in Spain in both the European and American settings. This paper summarized the results of a research project we carried out whose objective was to compare employee participation using samples from large American and Spanish companies following the works of Edward E. Lawler and his team. Our aim is to have professionals and researchers throughout the world better understand the actual situation in our country.
International Journal of Management Science and Engineering Management, 2006
This paper aims to reflect the use of training via ad hoc teams to adopt lean production practice... more This paper aims to reflect the use of training via ad hoc teams to adopt lean production practices. In our research, eleven automobile manufacturer suppliers implement training interventions to achieve better results through lean production, concluding that training helps companies to develop lean production systems and to improve performance indicators.
La corrupción es una práctica extendida en las sociedades actuales que, a pesar de su relevancia ... more La corrupción es una práctica extendida en las sociedades actuales que, a pesar de su relevancia social, se ha estudiado desde postulados mayoritariamente economicistas. Se revisó y analizó de manera crítica este fenómeno desde distintos aportes de la psicología social, tanto en el ámbito anglófono como latinoamericano. En el primer caso, se destaca la in-fluencia del comportamiento de los iguales y las normas sociales, las percepciones de riesgo, el papel de las emociones, la ética comportamental y la relación de la corrupción con el poder. Por su parte, los modelos latinoamericanos centran su interés en la influencia de las estructuras supraindividuales, como los valores éticos y las instituciones, en la conducta de los individuos. Se propone que la investigación apunte hacia el estudio de los principales factores psicosociales de manera sistemática y hacia la formulación de marcos teóricos específicos que expliquen este fenómeno social.
International Journal of Automotive Technology and Management, 2009
The aim of this paper is to explore the possibility of improving production indicators by impleme... more The aim of this paper is to explore the possibility of improving production indicators by implementing Kaizen Events. The teams are composed of both managers and operators with the aim of developing and/or implementing improvements in a period of from 3 to 5 days. The empirical research will consist of the description of the results obtained in 11 industrial companies from the automotive components industry In each of the companies, we have followed up different interventions over a 9-12 month period Findings: We shall present the initial situation; the activities carried out by the company and the evolution of the manufacturing performance approximately three months after the activities are finished, as well as qualitative conclusions on the carrying out of the Kaizen Event. What is original/value of paper: There has been little empirical research to establish the degree of the improvement of productive indicators in companies advancing towards lean production. The paper tries to fill this gap
Las empresas han utilizado diversas herramientas que permiten que los operarios contribuyan al pr... more Las empresas han utilizado diversas herramientas que permiten que los operarios contribuyan al proceso de mejora continua. Entre las herramientas más usadas podemos destacar los sistemas de sugerencias tanto individuales como en grupo. En esta comunicación haremos un repaso de las principales características de ambos sistemas y los modos habituales de implantación. Nuestra ponencia pretende intentar responder a estas preguntas de investigación. ¿Qué resultados se derivan de la implantación de sistemas de sugerencias individuales o en grupo? ¿Cuál de los dos sistemas es más beneficioso para la empresa? ¿Qué problemas surgen durante el funcionamiento de estos programas? Para ello, analizaremos los datos de un caso de empresa industrial donde hemos recogido los datos históricos de 5 años de aplicación de un programa de mejora continua. Ambos programas han demostrado ser provechosos para la empresa, aunque las posibilidades de los sistemas de grupo parecen ser significativamente mayores.
International Journal of Operations & Production Management, 2006
Purpose -To determine the degree of use of some of the most representative lean production (LP) p... more Purpose -To determine the degree of use of some of the most representative lean production (LP) practices in the Spanish ceramic tile industry, their relationship with plant size and their effect on the operational performance of the companies in the sector. Design/methodology/approach -A questionnaire was developed for data collection. Findings are presented from 76 companies (79.17 per cent of the total sample) that specialise in single firing ceramics. Findings -In the sector under study, there is one set of practices that have as yet scarcely been implemented (group technology, kanban, reduction of set-up time, development of multi-function employees and visual factory) and another set whose use is fairly widespread (standardisation of operations, total productive maintenance and quality controls). The degree of their respective use depends on a firm's size. Very few correlations appear between the degree of use of any specific LP practice in isolation and the operational indicators. Research limitations/implications -For certain variables we found very little variation between the firms in our sample. Moreover, many firms did not have available the data needed for calculating capacity utilisation, and hence we have not been able to check its effects in our analysis. Practical implications -The paper presents data for reflecting on the application of different LP practices in isolation and on the impediments limiting the use of some of them in the sector. Originality/value -The paper extends the work of other researchers by focusing on a sector and a country that have been very little studied until now. The sample consists of a set of firms that are fairly homogeneous; this facilitates analysing the relationships between the selected variables while keeping other variables controlled.
Job satisfaction is particularly important in the service industry since it involves direct conta... more Job satisfaction is particularly important in the service industry since it involves direct contact with customers and thus has a direct influence on company performance. We analyzed the impact of ten working conditions on job satisfaction by means of structural equation modelling in a representative stratified random sample of 1553 service sector employees in Catalonia (Spain). We found significant effects in social aspects (recognition of a job well done and social support), followed by psychological loads (emotional demands and job insecurity) and by task contents (development & meaning and predictability). These variables explained 50% of the variance in job satisfaction.
The aim of this paper is to analyze the internal communication system in a small company. We used... more The aim of this paper is to analyze the internal communication system in a small company. We used structured interviews in all hierarchical levels to compare the perceptive differences and the way of using the communication tools. A total of five one-hour interview sessions were made to evaluate the involved variables in every communicative tool appointed by organization members. The results showed some contradictions between the respondents and a low horizontal and descending communication caused by the limited use of these communication tools. Finally, suggestions for improvements to prevent problems and enhance their positive effects were informed.
Knowledge Management (KM), is a discipline that is gaining momentum as a result of the increasing... more Knowledge Management (KM), is a discipline that is gaining momentum as a result of the increasing importance of knowledge in all areas of the economy. Quantum leap developments in Information Technology, opens new ways for capturing, storing, sharing and reusing valuable knowledge. Nevertheless, the application of these
Job satisfaction is particularly important in the service industry since it involves direct conta... more Job satisfaction is particularly important in the service industry since it involves direct contact with customers and thus has a direct influence on company performance. We analyzed the impact of ten working conditions on job satisfaction by means of structural equation modelling in a representative stratified random sample of 1553 service sector employees in Catalonia (Spain). We found significant effects in social aspects (recognition of a job well done and social support), followed by psychological loads (emotional demands and job insecurity) and by task contents (development & meaning and predictability). These variables explained 50% of the variance in job satisfaction.
Our aim is present a protocol to develop a measurement questionnaire that allows a valid and reli... more Our aim is present a protocol to develop a measurement questionnaire that allows a valid and reliable self-evaluation of the transversal competencies related to team work (TW) and networking (NW). It will be design to evaluate these competences among professionals from different organizations or job applicants. In this paper, we will focus on how to filter a bank of behavioral items, verifying that the items finally analysed: a) Represent one or several conceptual dimensions within TW or NW. b) Ensure the inter-agreement between independent evaluators to analyze the overlap between items and dimensions, and be able to classify the items in the correct dimension.c) Check that the set of items retained by agreement between evaluators represent all the subdimensions of team work and networking.
There are hardly any instruments to measure teamwork behaviors from an individual approach. This ... more There are hardly any instruments to measure teamwork behaviors from an individual approach. This applies both in interprofessional teams or not, and in teams involved in health, social care, and other areas. The Individual Behavior Analysis (IBA) scale measures efficacious behavior in work teams. It is one of the few instruments proposed in the literature to measure personal skills necessary for teamwork. Only a previous exploratory analysis of the scale was informed in another study. This article analyzes its internal structure using different confirmatory factor analyses and its internal consistency, with a sample of 815 employees working for Spanish social organizations in the geriatric field, both private and public. The results of the definitive version adapted to Spanish, referred to as Individual Behavior Analysis −25, indicate a good fit of the model to the data and good reliability. Factor analysis confirmed the existence of two factors: Communication skills and Acceptance,...
El objetivo principal que persigue el presente trabajo es mostrar empíricamente en un nuevo conte... more El objetivo principal que persigue el presente trabajo es mostrar empíricamente en un nuevo contexto, que el mecanismo que rige el proceso de toma de decisiones a la hora de optar por consumir bienes culturales no se ajusta enteramente a la visión racional y egoísta del ser humano propuesta por la economía clásica. Para alcanzar este objetivo se planteó un diseño experimental con tres grupos (dos experimental y uno control) a los que se les daba la opción de elegir hipotéticamente entre reclamar la devolución del dinero de la entrada a la salida de diferentes eventos culturales (decisión egoísta) o no hacerlo (decisión no egoísta). Para analizar los resultados se realizó una prueba binomial para determinar si la diferencia de proporciones entre las respuestas afirmativas y negativas eran o no significativas. Los resultados obtenidos indican que en la mayoría de las situaciones los participantes se negaban a reclamar la devolución del dinero de la entrada a la salida del evento cultu...
espanolEn la actualidad, la corrupcion constituye uno de los principales problemas psicologicos, ... more espanolEn la actualidad, la corrupcion constituye uno de los principales problemas psicologicos, sociales, economicos y politicos a nivel mundial. El objetivo del presente estudio es analizar las variables psicologicas asociadas a la corrupcion a traves de una revision sistematica de las publicaciones entre 2008 y 2018. Tras realizar una busqueda en las bases de datos Psycinfo, Web of Science y Dialnet, se encontraron 41 articulos que cumplian con los criterios de seleccion propuestos. Los grandes nucleos encontrados fueron la etica organizacional, creencias y valores culturales, moral y normas percibidas, y personalidad y variables relacionadas. En general, los resultados apuntan a que variables organizacionales como la percepcion de la conducta de sus dirigentes o las estrategias de justificacion estan relacionadas con la corrupcion. Valores culturales meritocraticos y materialistas tambien han sido ligados a la conducta corrupta, como ocurre en el caso de la percepcion de un ento...
Anuari de Psicologia de la Societat Valenciana de Psicologia, 2018
En el present estudi hem reprès la recerca duta a terme per Kahneman i Tversky (1979), que va don... more En el present estudi hem reprès la recerca duta a terme per Kahneman i Tversky (1979), que va donar origen a la seua Teoria Prospectiva. La importància d'aquesta teoria radica, d'una banda, en la crítica que va suposar a la teoria de la utilitat esperada i, d'altra banda, al fet que va permetre la formulació de l'efecte de certitud -o certesa-, de reflexió i de l'efecte marc. Aquests autors van utilitzar en els seus estudis generalment dissenys experimentals intrasubjecte. El nostre objectiu ha consistit a comprovar si els efectes trobats per aquests autors es mantenen, igualment, malgrat el fet d'haver dut a terme una anàlisi intrasubjecte establint com a hipòtesi que els seus plantejaments no siguen rebutjats. Per açò, prenem una mostra de 106 participants, als quals se'ls va fer una sèrie de preguntes basades en problemes de pèrdues i guanys. Després de replicar l'estudi en cinc ocasions, els resultats finals van mostrar que, tal com havíem esperat, continuen produint-se els mateixos efectes que Kahneman ha identificat al llarg del temps, malgrat que es tractara d'un disseny intrasubjecte.
International Journal of Management Science and Engineering Management, 2008
This article presents a description of employee participation in Spain. The number of published p... more This article presents a description of employee participation in Spain. The number of published papers in English about Spain regarding this subject is very low, and even lower by Spanish authors. In short, we can say that there is hardly any knowledge regarding employee participation in Spain in both the European and American settings. This paper summarized the results of a research project we carried out whose objective was to compare employee participation using samples from large American and Spanish companies following the works of Edward E. Lawler and his team. Our aim is to have professionals and researchers throughout the world better understand the actual situation in our country.
International Journal of Management Science and Engineering Management, 2006
This paper aims to reflect the use of training via ad hoc teams to adopt lean production practice... more This paper aims to reflect the use of training via ad hoc teams to adopt lean production practices. In our research, eleven automobile manufacturer suppliers implement training interventions to achieve better results through lean production, concluding that training helps companies to develop lean production systems and to improve performance indicators.
La corrupción es una práctica extendida en las sociedades actuales que, a pesar de su relevancia ... more La corrupción es una práctica extendida en las sociedades actuales que, a pesar de su relevancia social, se ha estudiado desde postulados mayoritariamente economicistas. Se revisó y analizó de manera crítica este fenómeno desde distintos aportes de la psicología social, tanto en el ámbito anglófono como latinoamericano. En el primer caso, se destaca la in-fluencia del comportamiento de los iguales y las normas sociales, las percepciones de riesgo, el papel de las emociones, la ética comportamental y la relación de la corrupción con el poder. Por su parte, los modelos latinoamericanos centran su interés en la influencia de las estructuras supraindividuales, como los valores éticos y las instituciones, en la conducta de los individuos. Se propone que la investigación apunte hacia el estudio de los principales factores psicosociales de manera sistemática y hacia la formulación de marcos teóricos específicos que expliquen este fenómeno social.
International Journal of Automotive Technology and Management, 2009
The aim of this paper is to explore the possibility of improving production indicators by impleme... more The aim of this paper is to explore the possibility of improving production indicators by implementing Kaizen Events. The teams are composed of both managers and operators with the aim of developing and/or implementing improvements in a period of from 3 to 5 days. The empirical research will consist of the description of the results obtained in 11 industrial companies from the automotive components industry In each of the companies, we have followed up different interventions over a 9-12 month period Findings: We shall present the initial situation; the activities carried out by the company and the evolution of the manufacturing performance approximately three months after the activities are finished, as well as qualitative conclusions on the carrying out of the Kaizen Event. What is original/value of paper: There has been little empirical research to establish the degree of the improvement of productive indicators in companies advancing towards lean production. The paper tries to fill this gap
Las empresas han utilizado diversas herramientas que permiten que los operarios contribuyan al pr... more Las empresas han utilizado diversas herramientas que permiten que los operarios contribuyan al proceso de mejora continua. Entre las herramientas más usadas podemos destacar los sistemas de sugerencias tanto individuales como en grupo. En esta comunicación haremos un repaso de las principales características de ambos sistemas y los modos habituales de implantación. Nuestra ponencia pretende intentar responder a estas preguntas de investigación. ¿Qué resultados se derivan de la implantación de sistemas de sugerencias individuales o en grupo? ¿Cuál de los dos sistemas es más beneficioso para la empresa? ¿Qué problemas surgen durante el funcionamiento de estos programas? Para ello, analizaremos los datos de un caso de empresa industrial donde hemos recogido los datos históricos de 5 años de aplicación de un programa de mejora continua. Ambos programas han demostrado ser provechosos para la empresa, aunque las posibilidades de los sistemas de grupo parecen ser significativamente mayores.
International Journal of Operations & Production Management, 2006
Purpose -To determine the degree of use of some of the most representative lean production (LP) p... more Purpose -To determine the degree of use of some of the most representative lean production (LP) practices in the Spanish ceramic tile industry, their relationship with plant size and their effect on the operational performance of the companies in the sector. Design/methodology/approach -A questionnaire was developed for data collection. Findings are presented from 76 companies (79.17 per cent of the total sample) that specialise in single firing ceramics. Findings -In the sector under study, there is one set of practices that have as yet scarcely been implemented (group technology, kanban, reduction of set-up time, development of multi-function employees and visual factory) and another set whose use is fairly widespread (standardisation of operations, total productive maintenance and quality controls). The degree of their respective use depends on a firm's size. Very few correlations appear between the degree of use of any specific LP practice in isolation and the operational indicators. Research limitations/implications -For certain variables we found very little variation between the firms in our sample. Moreover, many firms did not have available the data needed for calculating capacity utilisation, and hence we have not been able to check its effects in our analysis. Practical implications -The paper presents data for reflecting on the application of different LP practices in isolation and on the impediments limiting the use of some of them in the sector. Originality/value -The paper extends the work of other researchers by focusing on a sector and a country that have been very little studied until now. The sample consists of a set of firms that are fairly homogeneous; this facilitates analysing the relationships between the selected variables while keeping other variables controlled.
Job satisfaction is particularly important in the service industry since it involves direct conta... more Job satisfaction is particularly important in the service industry since it involves direct contact with customers and thus has a direct influence on company performance. We analyzed the impact of ten working conditions on job satisfaction by means of structural equation modelling in a representative stratified random sample of 1553 service sector employees in Catalonia (Spain). We found significant effects in social aspects (recognition of a job well done and social support), followed by psychological loads (emotional demands and job insecurity) and by task contents (development & meaning and predictability). These variables explained 50% of the variance in job satisfaction.
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Papers by Tomas Bonavia