International Journal
of
Self-Directed Learning®
Volume 17, Number 1
Spring 2020
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International Journal of Self-Directed Learning
Volume 17, Number 1, Spring 2020
EDITOR
Michael K. Ponton, Texas A&M University-Commerce
ASSOCIATE EDITOR
Janet F. Piskurich, Paul L. Foster Medical School, Texas Tech
FOUNDING EDITORS
Lucy Madsen Guglielmino, Florida Atlantic University (Emeritus)
Huey B. Long, University of Oklahoma (Emeritus)
EDITORIAL BOARD
Naomi R. Boyer, Education Design Lab
Ralph G. Brockett, University of Tennessee (Emeritus)
Valerie C. Bryan, Florida Atlantic University
Robert J. Bulik, University of Texas Academy of Health Science Education (Emeritus)
Philippe Carré, Université Paris Ouest Nanterre La Défense, France
Robert C. Donaghy, Bradley County Schools (Retired)
Brian W. Findley, Palm Beach State College
Lucy Madsen Guglielmino, Florida Atlantic University (Emeritus)
Joan H. Hanor, California State University San Marcos (Emeritus)
Roger Hiemstra, Syracuse University (Emeritus)
Waynne B. James, University of South Florida
Carol E. Kasworm, North Carolina State University (Emeritus)
William J. Kops, University of Manitoba, Canada
Theresa N. Liddell, Education Consultant (Retired)
Patricia A. Maher, University of South Florida (Retired)
Kelly E. McCarthy, University of South Florida
Elsa Mentz, North-West University, South Africa
Sharan B. Merriam, University of Georgia (Emeritus)
Magdalena Mo Ching Mok, The Education University of Hong Kong
Albertina L. Oliveira, University of Coimbra, Portugal
EunMi Park, Charles Drew University
Shelley Payne, Otterbein University
Thomas G. Reio, Jr., Florida International University
Karen Wilson Scott, Idaho State University
Susan Stockdale, Kennesaw State University (Retired)
Peter L. Zsiga, Florida Atlantic University
Website Managers: Lila Holt and Peter Zsiga
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
i
Preface
The current COVID-19 pandemic has changed so much of our daily lives in short order.
Boyer offers her thoughts in an opinion editorial regarding the relationship of this
situation and education stating that “there is the opportunity as a community to engage
in serious dialogue about what this situation means for learners who now must be
agentic, facilitators of knowledge, and institutions of learning (at all levels)” (p. vi). My
regret is that it would take a pandemic to catalyze such a dialogue; regardless, I hope
that it will occur and do so ubiquitously.
In the first journal article, Porter, Rathert, and Lawong used a qualitative approach to
investigate whether or not former doctoral students’—completers (n = 15) and
noncompleters (n = 15)—experiences in their respective programs aligned with
Knowles’ 1975 5-step model of self-directed learning. Not only was there a greater
alignment but also a higher completion rate associated with a program that incorporated
the Knowles’ principles thus suggesting that doctoral programs should consider the use
of self-directed learning principles.
Next, Piotrowski quantitatively studied the relationship between self-directed learning
readiness and resilience (subscales) for healthcare middle managers (n = 68). Her
findings reveal statistically significant relationships and suggest self-directed learning
as relevant to managerial competence.
Using an analysis of the literature, Artman, Danner, and Crow compare conventional
and teacher-directed professional development (TDPD) practices in which the latter is
conceptualized as an application of self-directed learning. They asserted, “the literature
points to the success of TDPD because it is flexible, participatory, empowering,
motivating, and an aid to creating a sense of teacher community” (p. 39).
In the final article, Linkous employed the method of fiction research to study the novel
Fahrenheit 451 in order to show the alignment between the text and notions of selfdirected learning. Linkous used the works of Hiemstra and Brockett as well as Merriam
for her analysis with numerous alignments revealed thereby supporting the use of
fiction to teach self-directed learning as a promising avenue of educational practice.
As always, I thank the authors for sharing their thoughts and research with our
readership.
Michael K. Ponton, Editor
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
ii
Opinion Editorial
CAPITALIZING ON REQUISITE SEISMIC SHIFTS IN
EDUCATION: CULTIVATING THE EMPOWERMENT OF THE
LEARNER*
Naomi R. Boyer
Imagine . . . a world being swept by a pandemic of unprecedented proportions. The
surge and contagion of the illness force nations and local governments to levy
isolation and shut down nonessential business and activities. Citizens urged to keep to
their homes and operate via technology as a connection to society. A reality where
schools close for an indefinite period of time. Not just “one” school, not just schools
in a particular region, but nationally and globally, a coordinated physical shut down is
carried out of primary, secondary, and postsecondary educational institutions. No
students on the majority of campuses anywhere. Teachers and learners are all
relegated to remote learning with most institutions attempting to deliver instruction
via both synchronous and asynchronous virtual technologies. No bells, no schedules,
no mandated and proctored assessments, nor credit/clock hour requirements to attend
to. How would parents and caregivers manage? How would teachers and professors
respond? How would students continue to learn? How does the unemployed
workforce retool for what comes next?
Oh, wait this is our current reality. Catalysts that we never could conceive of
have now entered the landscape. Hundreds of thousands of students and faculty have
entered the online space (Lederman, 2020) in a “black swan” inflection point that is
“not only enormously disruptive but also paradigm changing” (Blumenstyk, 2020,
para. 4). While much could be written as to whether the quality is good and the
processes will support widespread student success, the point still remains that many
K-12 and higher education institutions that insisted that their model was the right and
only model for directing learners has fundamentally and permanently shifted. That’s
not to say that the tilted axis under us will not right itself. I am hopeful that such a
resilient populace will rebound after the profound effects of the deadly COVID-19
epidemic has passed; however, it may be very difficult to put the genie back in the
bottle and perhaps this pestilent agent will give way to positive learning outcomes.
The learning has just shifted globally from an industrialized transmission of
knowledge to the empowerment of the individual learner. In a society that has
cultivated a hierarchical model of teaching where the student listens, follows
instructions, and waits to receive information, learners who are compliant are
successful. Success in this environment begets another generation of learners that
complete assignments as they are told, demonstrate fleeting “knowing” through the
regurgitation of facts on exams, which is propagated by those who too were
successful in this model. But now what? Individuals might be in their homes waiting
to be told what to do next, but I would assert that this is not likely. Many are charting
a course as agents of their own learning whether they are parents guiding children or
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
iii
adults establishing new pathways. Could this be the impetus toward the rising of the
learner? Is this finally the time to value, support, encourage, and structure the
individual, personalized, self-directed learning options as part of and not segmented
from formalized academic processes?
As faculty and teachers transition from the comfort of their physical pulpits,
they virtually continue to play critical roles. They are as important to learner selfdirection as our physical distancing is to reducing the spread of COVID-19. Lifelines
and resources need to be incorporated into learners’ daily routines and plans. Focusing
on personalized connections can be more important than content delivery in
supporting the success of students (Rubin, 2020). Teachers are not, however, able to
operate under traditional classroom management and other learner control
mechanisms to dictate, require, and assume responsibility for learner outcomes.
“Learning at home cannot be standardized” (Childress, 2020, para. 8) and the
“consensus advice” (para. 7) appears to be to integrate a small bit of formal with
experiential activities.
The institutions, teachers/faculty/trainers, learners, and community are all
attempting to find ways from their distinct vantage point to limit wasted time and
capitalize on technology opportunities to provide a sense of purpose, productivity, and
future workforce readiness. “Hopefully, these phases of trouble shooting can provide
universities, professors and students the opportunity to practice adaptability, patience
and resilience” (Iwai, 2020, para. 15). There are more questions than answers at this
point that shift the liability for learner success from the school or teacher to the learner
and society. Why society? There is a social element to this musing that could provide
an opportunity to mitigate the digital divide and high-speed Internet access.
I would be remiss to not address the equity of the current academic virtual
transition and physical shutdown. Learning for all. Regardless of age, economic
status, community internet access, technology availability, race/ethnicity, gender, or
any other demographic variable, all are faced with finding their learning way through
the next few months. Larry Brilliant noted in an interview with Levy (2020):
This is a really unprecedented and difficult time that will test us. When we do
get through it, maybe like the Second World War, it will cause us to
reexamine what has caused the fractional division we have in this country. The
virus is an equal opportunity infector. And it’s probably the way we would be
better if we saw ourselves that way, which is much more alike than different.
(para. 38)
Let me underscore: “This virus is an equal opportunity infector” (Levy, 2020,
para. 38). The responsive actions should recognize and provide for the lacking
infrastructure that is required to allow all, despite the variables noted above, to have
some control over their learning future. Broadband, technology access, virtual
mentors, and other very personalized services will be needed. It is no longer enough
to send those in lower income or rural conditions to libraries, community centers, or
other locations where people would have normally congregated. Such physical
congregation will not be possible for an indefinite period of time. The target audience
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
iv
that needs additional service and unique solutions is not young students nor recently
employed adults; rather, it is both of these and every learner along the continuum—
all.
Beyond the reporting, political posturing, and hand wringing in this very
serious situation, there is the opportunity as a community to engage in serious
dialogue about what this situation means for learners who now must be agentic,
facilitators of knowledge, and institutions of learning (at all levels). Be certain, it is
not online learning that will act as the stimulant in this situation. Online learning had
been alive and well long before; rather, it is the whole alteration of previously held
assumptions, systems, and personal identities. Terra firma has fallen away and it will
take all of our efforts to redesign, rebuild and deliver new models. Ask the questions,
rethink the unthinkable, shed the previously held assumptions of what “school” looks
like and let’s rebuild the learning capital that will be required to bring us to the future.
This is not science fiction or a what-if tabletop exercise. This is now the world we live
in, so let’s craft the new reality together.
References
Blumenstyk, G. (2020, March 11). Why coronavirus looks like a ‘black swan’ moment
for higher ed. The Chronicle of Higher Education. Retrieved
from https://www.chronicle.com/article/Why-Coronavirus-Looks-Like-a
/248219
Childress, S. (2020, March 20). 40 million students in 4 days. How is the shift to
learning at home going? Forbes. Retrieved from https://www.forbes.com/sites
/staceychildress/2020/03/20/40-million-students-in-4-days-how-is-the-shift-tolearning-at-home-going/#2172b14f6931
Iwai, Y. (2020. March 13). Online learning during the COVID-19 pandemic: What do
we gain and what do we lose when classrooms go virtual? Scientific American.
Retrieved
from https://blogs.scientificamerican.com/observations/onlinelearning-during-the-covid-19-pandemic/
Lederman, D. (2020, March 18). Will shift to remote teaching be boon or bane for
online
learning?
Inside
Higher
Ed.
Retrieved
from https://www.insidehighered.com /digital-learning/article/2020/03/18/mostteaching-going-remote-will-help-or-hurt -online-learning
Levy, S. (2020, March 19). The doctor who helped defeat smallpox explains what’s
coming. Wired. Retrieved from https://www.wired.com/story/coronavirusinterview-larry-brilliant-smallpox-epidemiologist/
Rubin, S. (2020, March 22). While it can be tempting to focus on content . . . . Retrieved
from https://twitter.com/ShawnCRubin/status/1241773236486131713
*Editor’s Note. This opinion editorial was posted on March 25, 2020, as a blog entry
on the International Society for Self-Directed Learning’s website
(www.sdlglobal.com).
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
v
Naomi R. Boyer (nboyer@eddesignlab.org) has over 20 years of experience in higher
and K-12 education. As the Director, Microcredential Products at Education Design
Lab, she facilitates projects that build upon the 21st Century Skills initiative and
incorporates thought leadership regarding innovative delivery models and building
strong earner-learner talent pipelines. Dr. Boyer has experience with the development
and administration of competency-based education, international education,
educational robotics programs, continuing education, instructional and distance
technology, technology services, and strategic initiatives. She maintains scholarship
activities through research and publications on the topics of self-directed learning,
faculty technology professional development, and personalization of instruction and
serves and leads many community boards and organizations.
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
vi
_____________________________________________________________________________
International Journal of Self-Directed Learning
Volume 17, Number 1, Spring 2020
CONTENTS
Preface
ii
Opinion Editorial:
Capitalizing on Requisite Seismic Shifts in Education: Cultivating the Empowerment of
the Learner
Naomi R. Boyer
iii
Self-Directed Learning: A Qualitative Study of Doctoral Student Experiences
Tracy H. Porter, Cheryl Rathert, and Diane A. Lawong
1
Relationship of Self-Directed Learning and Resilience in Healthcare Middle
Managers
Marilu Piotrowski
19
Teacher-Directed Professional Development: An Alternative to Conventional
Professional Development
Bryan Artman, Natalie Danner, and Sherry R. Crow
39
Examining Self-Directed Learning in Fahrenheit 451
Holley Linkous
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
51
vii
DOCTORAL STUDENT EXPERIENCES
SELF-DIRECTED LEARNING: A QUALITATIVE STUDY OF
DOCTORAL STUDENT EXPERIENCES
Tracy H. Porter, Cheryl Rathert, and Diane A. Lawong
Doctoral program noncompletion rates have been an area of concern
within higher education for many years with overall completion rates of
less than 50%. Some scholars have speculated it might be time to
reevaluate the content, structure, and process used in doctoral programs
in order to examine what adjustments might be made for improvement.
Self-directed learning (SDL) can be considered in instructional
approaches that seek to build a supportive learning environment beyond
the more traditional doctoral structure. The present study utilized
semistructured interviews with former doctoral students to investigate
their experiences based on Knowles’ 5-step SDL model. Findings
demonstrated facets that are in line with an SDL-considered approach
that doctoral program directors might incorporate to improve graduation
rates.
Keywords: doctoral education, self-directed learning, higher education, learning
environment
U.S. doctoral degrees are highly prized throughout the world, and the approaches used
within established programs often serve as templates for universities with fledgling
programs (Nerad, 2004). A university’s reputation is often closely tied to the reputation
of its doctoral faculty, the graduates, and the research produced by these individuals
(Elgar & Klein, 2004). Universities take great pride in the quality and rigor of their
doctoral programs and often use long-established traditions to train their students (Elgar
& Klein, 2004) that vary in effectiveness. Over the past few decades, many scholars of
higher education instruction have criticized the way in which long-standing doctoral
programs have functioned and have begun to challenge the content, structure, and
processes currently utilized to prepare future scholars (Bista & Cox, 2014; Van de Ven,
Shann, & Sridhar, 2015). Fewer than 75% of the students entering a doctoral program
in the United States will graduate (Council of Graduate Schools, 2018). Doctoral
programs with low completion rates are more often the norm than the exception and,
oddly enough, often touted as a point of pride by program faculty (Elgar & Klein,
2004). For some academics, attrition rates are synonymous with a challenging, high
quality, rigorous doctoral program.
The aim of the present study was to listen to stories of former doctoral students
to better understand how their experiences may be related to the learning environments
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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DOCTORAL STUDENT EXPERIENCES
in their programs. To do so, we conducted semistructured, in-depth interviews using a
guided interview technique (Kim, 2011) with 30 former doctoral students from a large
university in the U.S. Midwest. The participants were recruited from two programs one
of which self-professed as having a self-directed learning (SDL) approach (SDL
program) and one that self-professed as having a traditional approach (non-SDL
program).
Research on low graduation rates has been piecemeal to date (Council of
Graduate Schools, 2018; Van de Ven et al., 2015) and has identified a number of
variables such as student personality factors (Abedi & Benkin, 1987), motivational
factors (Baird, 1991; Bista & Cox, 2014), feelings of isolation (Evangelauf, 1989),
family demands (Filteau, 1992), age (Johnson-Motoyama, Petr, & Mitchell, 2014),
prior qualifications (Latona & Browne, 2001), financial circumstances (Whittle, 1994),
quality of student cohort relationships (Latona & Browne, 2001), or taking time out
away from the program (Noble, 1994). As one scholar noted, “it’s always a
constellation of reasons why doctoral students do not graduate” (Lovitts, 2001, p. 24).
Certainly all universities strive to assist students toward graduation through a variety of
initiatives, but the results of these initiatives have been mixed (Latona & Browne, 2001;
McCormack, 2004). We propose that an environment structured to facilitate SDL may
make a difference.
A key to success could potentially lie in the creation of a supportive learning
environment (Cox, 2015; Pyhalto, Stubb, & Lonka, 2009), which in this study we
conceptualize as an environment that supports SDL. Supportive learning environments
have been shown to influence a student’s perception of collaboration, program
satisfaction (So & Thomas, 2007), academic achievement, and the development of key
skills for doctoral success (Lizzio, Wilson, & Simons, 2002). Doctoral students often
experience confusion, lack of control, and a perceived need to be micromanaged
regarding each step of the education process (Barnes & Austin, 2009); therefore, the
creation of an environment that is supportive throughout the doctoral process and
guides students to take control of their own learning could be key to the doctoral
student attrition problem.
Self-Directed Learning
SDL is important to an adult-learning educational approach that builds an environment
where the student transitions from an individual who expects the faculty to guide his or
her every step to one who utilizes faculty expertise only when needed (Knowles, 1975).
This process allows students to become more autonomous and helps them take control
of their own learning (Cox, 2015; Knowles, 1975, 1980). An SDL environment seems
essential for doctoral education as the ability to be autonomous and control one’s
learning environment are central to doctoral student success and also for success in
many careers that require a doctoral degree (Cox, 2015; Garrison, 1997). As doctoral
students progress through their programs, it is important for them to learn how and
when to take charge of their own learning.
An SDL environment requires students to proceed through an educational
program with a greater sense of purpose and motivation (Knowles, 1975). Students
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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DOCTORAL STUDENT EXPERIENCES
need the freedom to customize the process to fit their needs (Cox, 2015; Nepal &
Stewart, 2010). SDL can give students the ability to be lifelong learners, which is
particularly important for the fields in which doctoral graduates tend to work. However,
we should not assume that students automatically make this transition completely upon
entering a Ph.D. program. Indeed, this process should be considered a competency to
have attained by the time of graduation (Knowles, 1975).
There are many assumptions associated with SDL, which are important to fully
understand the model. First, individuals will grow over time in their capacity to be selfdirected, which is closely linked with the maturation process. Second, the learner’s
experiences (e.g., iterative successes and mistakes) should be incorporated into his or
her learning process as these are rich resources for learning. Third, students are
naturally either task- or problem-centered, and, ideally, learning experiences should be
organized as task accomplishments or problem-solving learning projects. Finally, SDL
assumes learners are motivated by internal incentives such as self-esteem, the desire to
achieve, accomplishments, the need to gain specific knowledge, and curiosity
(Knowles, 1975, 1980).
SDL posits that it is important to address the development of self-directed
learners from the perspective of the student, the support system, and the learning
environment (Knowles, 1975). Successful doctoral programs have been shown to have
environments built on support and encouragement, careful guidance, education
regarding access to resources and opportunities, sharing of pertinent information, a safe
environment where mistakes can be learning opportunities, stimulation of knowledge
acquisition, and advisors serving as role models (Cox, 2015; Pata, 2009).
Previous research has demonstrated that adults prefer to be self-directed, and
learning programs designed with this in mind may increase ownership toward the
learning experience (Armstrong, 2010; Candy, 1991; Garrison, 1997; Knowles, 1975).
In order for students to demonstrate their readiness for SDL, they should be open to
learning, show initiative, be able to work independently, accept responsibility, love to
learn, be creative, look toward the future, and have the ability to use basic study and
problem-solving skills (Hashim, 2008). An SDL environment builds upon these student
competencies to assist students in becoming accountable for planning, carrying out, and
evaluating their own learning (Armstrong, 2010).
Knowles (1975) developed a 5-step model for incorporating SDL into the
educational learning culture. These steps include diagnosing learning needs,
formulating learning goals, identifying needed human and material resources for
learning, choosing and implementing appropriate learning strategies, and evaluating
learning outcomes. Diagnosis of learning needs refers to the process of estimating the
current level of one’s knowledge and skill or one’s progress in gaining the desired
knowledge and skill. This dimension is twofold and involves students constructing a
mental model of expectations and then assessing their discrepancies. The mental model
includes the desired behaviors, performance, or competencies a student perceives he or
she needs for success. Here the individual learner’s own perception of what he or she
wants to become, what he or she wants to be able to achieve, and at what level he or she
wants to perform is important. If the program is not in alignment with the student’s
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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DOCTORAL STUDENT EXPERIENCES
perception regarding goals and expectations, this could become a barrier to the
student’s progress.
Formulating learning goals refers to the planning process. In this phase of the
SDL model, the teacher guides the activities of the student and provides the student
with needed content resources. The student then utilizes this information to develop his
or her own learning goals and makes decisions regarding the necessary knowledge and
skills.
Identifying human and material resources necessary for learning is
conceptualized as the individual gaining an understanding of the resources required for
successful goal completion, which could include human resources such as tutors,
faculty mentors, or research partners. It could also include material resources such as
nonrequired readings (e.g., books not required in coursework), computer resources
provided by departments, software, or group study space.
Choosing and implementing appropriate learning strategies is defined as the
process of deciding where to learn, setting self-imposed deadlines, deciding when to
begin a learning episode, and deciding on the appropriate amount of time to proceed
during a learning episode (Knowles, 1975). The decision regarding appropriate
strategies should be determined by the student based on the previous SDL dimensions.
The final dimension in the SDL model (Knowles, 1975) involves the process of
evaluating the learning outcomes, which requires the student to evaluate the
effectiveness of his or her learning and the previous steps of the model. For this step,
the student should critically evaluate personal goal achievement or lack thereof, actions
during the process, and how to adjust the approach in the future.
Given the piecemeal approach to previous research examining doctoral program
noncompletion (Council of Graduate Schools, 2018), the present study aimed for a
more complete understanding of doctoral program experiences in terms of Knowles’
(1975) 5-step model. This model is holistic in that it encompasses education episodes
from start to finish and can be viewed through a personal or environmental lens. This
study captured student perceptions of their doctoral programs and qualitatively
identified attributes of the learning environment from the student perspective. Our
overall research question was as follows: to what extent are former doctoral students’
experiences consistent with Knowles’ (1975) 5-step SDL model? A secondary research
question asked the following: what experiences did former doctoral students have that
might inform improvements in the learning environment that will help create an SDL
environment? By qualitatively identifying and linking student experiences with the
SDL conceptual model, we hope to begin the work of articulating best practices that
can be further explored to help develop more successful doctoral programs. Student
experiences can offer insight into the development of an SDL environment and possibly
improved graduation rates. To date no research has been conducted at the doctoral
program level using the SDL framework.
Method
The present exploratory study used a qualitative framework analysis approach (Green
& Thorogood, 2004). This technique does not aim to develop theory as in many
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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DOCTORAL STUDENT EXPERIENCES
qualitative approaches but instead to summarize and classify data within a previously
established conceptual framework. This approach was designed for “generating policy
and practice-oriented findings” for the social sciences (Green & Thorogood, 2004, p.
184). This methodological approach was chosen to allow us the opportunity to ask
probing questions based on the answers given by the respondents. Qualitative research
is less structured and allows researchers to delve deeply into a topic and gather
information about the participant’s motivations, thinking, and attitudes. Interview
questions are designed to ask follow-on probes, add to the clarity of the data, and give
researchers the ability to fully understand the phenomenon (Green & Thorogood,
2004). We interviewed former students from doctoral programs at a large research
university in the U.S. Midwest. The university had maintained a variety of doctoral
programs for over 40 years and had traditional, cohort-based programs that were
appropriately accredited. Prior to data collection, the study was approved by the
university’s Institutional Review Board.
Sample and Participant Selection
In order to recruit participants, we contacted a number of doctoral program directors via
e-mail. The directors were asked to contact former doctoral students who might want to
participate in the research. They also were asked to only contact students who had
either graduated or left their programs within the last 5 years. Once former students
were identified, recruitment e-mails were sent to an equal number of potential
participants.
A total of 32 individuals responded to the request to participate and 30
completed the interviews. Fifteen of the participants had graduated within the last 5
years and 15 had dropped out of their program. It is also important to note that the latter
15 had dropped out of their own volition and had not failed out. Those who dropped out
tended to do so between the second and third years.
The self-described SDL program made the systematic change toward this
approach in 2000. At that time, faculty were trained in the 5 steps of the Knowles’ SDL
approach and mentored throughout the change process. According to the program
director, some of the faculty felt the SDL approach was not in line with their own
approach and left the university for other positions. According to the SDL program
director, the average graduation rate during that time was 84%, and 100% of the
respondents in this study graduated. This sample consisted of eight men (ages 25-37)
and eight women (ages 24-39). Their undergraduate academic backgrounds ranged
from psychology (n = 6), business administration (n = 6), and liberal arts (n = 4).
The non-SDL program utilized what the program director called a “traditional
approach” to doctoral education. For the non-SDL program, the graduation rate for that
period was 49%, and 50% of the respondents in this study graduated. This sample
consisted of eight men (ages 27-44) and six women (ages 22-35). Their undergraduate
academic backgrounds ranged from psychology (n = 8), business administration (n =
1), finance (n = 4), and liberal arts (n = 1).
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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Procedure
The interview questions were developed after a comprehensive review of the SDL
literature. The questions allowed potential probes to be included based on participant
responses. The interviews were semistructured (Patton, 2002). Specific incidents such
as challenges, self-motivational techniques, and lessons learned while in the program
were the central focus. After the first few interviews, we discussed the questions and
data and modified the interview slightly to add probes and additional questions.
Interviews were held on a university campus and each lasted 60-120 minutes. All
interviews were recorded and transcribed. A copy of the questions can be found in the
Appendix.
Analysis
Data were analyzed using a content analysis technique for qualitative data (Elo &
Kyngäs, 2008). Content analysis is a systematic coding and categorizing approach used
for exploring large amounts of textual information to determine trends as well as
patterns, frequencies, and relationships of words used (Grbich, 2007; Pope, Ziebland, &
Mays, 2006). The steps of the analysis process included the following: familiarizing
with the data, generating initial general themes, collapsing themes into codes within the
SDL framework, assigning comments to one of the preexisting SDL codes, and
producing the final report (Vaismoradi, Turunen, & Bondas, 2013). The analysis
organized the data into the 5 steps of Knowles’ (1975) SDL model: diagnosing learning
needs, formulating learning goals, identifying human and material resources needed,
choosing and implementing appropriate learning strategies, and evaluating learning.
Ensuring Data Validity
In order to ensure data validity, we employed several methodological techniques
associated with qualitative research. Member checking was utilized as it is considered a
highly regarded method of rigor within qualitative research (Lincoln & Guba, 1985).
During this process, the interview transcripts were first returned to the respondents to
verify they were correct. No discrepancies were found in this process.
Inter-rater reliability was also utilized in this study as this is considered the most
extensively used reliability technique within qualitative research (Campbell, Quincy,
Osserman, & Pedersen, 2013). To ensure reliability and avoid bias, two trained
researchers (i.e., the first author and a graduate assistant) read the transcripts
independently and conducted their own coding. Next, they met to compare codes and
then discussed any coding discrepancies. They met a total of seven times until a high
level of consensus was reached. Ultimately, there was 89% consensus on the chosen
codes. At this point, the coding was deemed reliable.
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DOCTORAL STUDENT EXPERIENCES
Findings
Data revealed many examples that were associated with the Knowles’ (1975) SDL
model. In general, there were more positive statements made from respondents that had
participated in the SDL program than those who had not. These statements noted the
importance of supportive environments, which were built on several programmatic
components or stepping stones. Components included mastery of program requirements
before students were allowed to progress, the importance of developing the learning
environment appropriately, the benefits of a close working relationship with the
program chair, and the importance of open and honest dialog from the very beginning.
Below we illustrate each of the SDL model’s dimensions with quotes from those who
had attended the SDL program and those who attended the non-SDL program.
Pseudonames were given to the respondents to protect their privacy, and whether or not
the program was completed is indicated. Negative exemplars are also offered, when
available, in each dimension.
Theme 1: Diagnosing Learning Needs
Diagnosis of learning needs refers to the process of estimating the current level of one’s
knowledge and skill, constructing a mental model, and assessing one’s discrepancies
(Knowles, 1975). There were a number of examples where constructing a model was
evident. The SDL program respondents appeared to understand the expectations of their
program. It is also interesting to note the ways in which the participants came to
understand these expectations. For example,
My husband went through the same program about five years ago so I knew
exactly what I was in for before I began. That is one reason I waited to apply. I
knew I needed to be ready to fully devote myself to this and have other parts of
my life in order first. (Emily, completer)
Information given by the program during admission seemed to help SDL program
participants develop an appropriate mental model regarding program expectations. For
example,
When I interviewed them (the faculty) laid it on the line and told me what a
time-consuming program this was. They really scared me a bit and said I
needed to devote 40 hours a week on coursework and sometimes weekends. I
took that very seriously. (Justine, completer)
However, the information given during the admission process did not resonate well
with all the new SDL program students. For example,
They gave me so much stuff to read in the beginning. Too much stuff so I really
didn’t get around to reading it until half way through the first semester. They
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DOCTORAL STUDENT EXPERIENCES
told me it would help me and I wish I had listened. I made some major mistakes
that they had warned me about beforehand. (Marcus, completer)
Some non-SDL program participants indicated a misalignment between the
program’s expectations and their own understanding of the expectations. For example,
the following participant noted confusion regarding the time needed to devote to her
studies:
I could not get over how much extra work there was. Somehow, they just
expected me to drop everything else in my life and find time to do research with
them. I wish I had known this before I entered the program. (Susan,
noncompleter)
The second aspect of diagnosing refers to assessing discrepancies. This is the
process of identifying gaps between the competencies specified in the students’
perceived model (expectations) and their present level of development (Knowles,
1975). This is an extremely important aspect of the SDL model; that is, if the students’
understanding regarding expectations were not in alignment with program expectations,
students may not be able to accurately diagnose their discrepancies.
SDL program respondents appeared to understand their own strengths and
weaknesses and take steps to potentially correct deficiencies early in their coursework.
For example,
I started buying books and reading them. Books on research! I even bought an
APA manual as it had changed in the last few years. I wanted to know as much
as possible going in Day One. Maybe this was based on fear, but in the end, I
wanted to really just get ahead of the game. (Justine, completer)
However, not all SDL program students were as cognizant of their academic challenges
upon entering their respective program. One appeared to be overly confident in his
ability based on his acceptance into the program:
I know how difficult it is to get into such a high-ranking doc program and I did.
I know some of my fellow cohort members jumped in full force to their books but
I thought it best to just let the process happen. Why panic when I clearly have
what it takes to be successful. (Devon, completer)
For the non-SDL program, some respondents indicated lack of having time and
role expectations that aligned with their program’s expectations. Interestingly, their
diagnoses seemed to occur after they had struggled rather than proactively as SDL
would predict:
According to my advisor, no one held his hand during the process. I had to
figure things out on my own. (Megan, completer)
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Theme 2: Formulating Learning Goals
The second component of SDL is the process of formulating learning goals (Knowles,
1975). SDL program participants noted the iterative learning process throughout the
program. For example, several respondents noted the importance of weekly planning
meetings with their advisor and the level of ownership the students had over that
process from the very start:
From Day One I was told (by my advisor) that I was in charge of my own
learning. If there was something, I didn’t understand they were not going to
come to me about it. I needed to go to them, get extra help, get a tutor, or study
more. (Sasha, completer)
Non-SDL program participants described a number of examples where they had
not taken ownership of their own learning goals, and often they fought the learning
goals they were assigned. For example,
They just kept telling me what to do but it never made any sense to me. I just
didn’t get why I had to do so many things. (Cindy, noncompleter)
Some of the respondents indicated they tried to be involved in their own learning goals,
however, believed they were quickly told to conform and be silent:
If I spoke up and asked “why?” or if I could try something different, they told
me to “do as I was told to do.” (Mark, completer)
They (professors) actually told me not to think for myself. You are not here to
think they would say. Wow . . . I’m becoming a PhD and I’m not allowed to
think. Really! Will they ever allow me to think? (Bryan, noncompleter)
Theme 3: Identifying Human and Material Resources Needed
The third component of the SDL model involves the student identifying human and
material resources needed to be successful (Knowles, 1975). In the SDL program,
participants offered relevant examples. Several noted the importance of developing
strong relationships with faculty in order to be successful:
I learned in the first few weeks the importance of networking with my
professors. The importance of developing trusted alliances for potential
research opportunities. (Emily, completer)
Others from the SDL program clearly understood the importance of doing more than
what was required or assigned in their coursework. For example,
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DOCTORAL STUDENT EXPERIENCES
I was an academic sponge and that trait proved to be quite valuable. (Linda,
completer)
I started going to academic conferences just to watch the process. You can
learn so much by just watching silently. (Emily, completer)
However, there were examples of students from the SDL program who did not
understand the importance of pushing beyond programmatic expectations.
Some students bought all sorts of extra books, watched extra research videos,
and sat in on extra classes. I didn’t have time to do more and if it was useful, I
am sure they would have told me to do it. Right? (Mary Clare, completer)
In the non-SDL program sample, all of the respondents noted the importance of
material resources for their learning, but consistently each noted frustration at being
expected to do more than originally understood:
I didn’t have data analysis software on my home computer. I didn’t have time to
go to campus constantly to work on their computers. You would think they
would have given us the software. (Matt, noncompleter)
Other non-SDL program respondents noted the importance of interpersonal support and
their lack of personal initiative searching out such individuals:
I was about half-way through the program and on the verge of failing out when
someone told me to get a tutor for statistics. Why did they wait so long to tell me
that? (Jean, noncompleter)
These respondents also felt the professors recognized their lack of resources but
intentionally did not assist the students. According to three of the respondents,
professors would often say,
Being self-sufficient, knowing what you need and where to find it is key to
success. (Susan, completer)
Susan then elaborated on this statement and noted,
Self-sufficient I understand but we (students) need to have a starting point. We
don’t know where to start in order to become self-sufficient so we end up just
freezing, giving up, and for me quitting. I could have used some direction
instead of nothing at all.
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Theme 4: Choosing and Implementing Appropriate Learning Strategies
The fourth step in Knowles’ (1975) SDL model involves the student choosing and
implementing appropriate learning strategies. A surprisingly basic strategy noted by
SDL program participants was the use of a calendar. For example,
I went out and bought one of those old-fashioned desk calendars before I began.
I wrote everything on that calendar, checked it every day, and held myself
accountable to make all the deadlines. I remember being told that during
orientation. (Chris, completer)
SDL program respondents also noted the importance of carving out a space for study:
When I was in my master’s program I could study wherever. In my car,
watching TV, or at my kids’ games, I was always studying. During orientation
they told me, I needed a dedicated place for study and a dedicated time for
study. So, I cleared out a room in my house and told everyone that was my
office until I graduated. I also posted study hours to keep myself accountable.
(Desmond, completer)
Still, other SDL program students found themselves to be disorganized and unable to
find the time or space to focus on their coursework. For example,
I basically took the same approach to organization I used in my master’s
program. I would just fit in schoolwork around my life. Problem was, that didn’t
work out too well and I found I was just falling behind from day one. (Patricia,
completer)
Non-SDL program participants noted the importance of clear deadlines being
given by the faculty. When these students needed to define their own deadlines, they
often came up short:
I wish I had a weekly “to do” list like I did in my Master’s program. Daily
activities would have been great. I had a tough time staying on track and then
quickly fell behind. Each new semester I would say I would do better, develop
my own daily schedule, but then life intervened. (Lisa, noncompleter)
Other respondents noted the importance of finding an appropriate place to focus on
learning:
Whenever I went to the library to get my work done I got nothing done. I’m just
too social, maybe a bit ADD, and I had trouble staying focused. If I saw
someone, I had to talk to them and before I knew it, the place was closing.
(Timothy, noncompleter)
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Theme 5: Evaluating Learning
The final component of Knowles’ (1975) SDL model involves the evaluation of one’s
learning. For this study, this means an analysis of the learning that has transpired for the
doctoral student throughout his or her time in the program.
Several respondents from the SDL program sample noted the life-changing
ways in which their doctoral studies had affected them:
When I began this program they (faculty) told us they would make us into
doctors. I didn’t really know what that meant but now I do. It’s not a degree
simply; it’s a way of viewing the world. This isn’t a series of letters after my
name; it’s a way I approach all information now. (Arianna, completer)
However, the data also demonstrated examples of SDL program students who did not
find their experience to be as “life changing” as other students:
This [the degree process] was more involved than I anticipated. I’m not sure I
would go through all that again. That is if I knew what I was in for. (Gerard,
completer)
The non-SDL program sample gave examples where the respondents clearly did
not take the time to assess their learning in its entirety. Respondents noted issues such
as falling behind on coursework, deadlines, and then feeling they had no choice but to
give up. For example,
I met so many people who told me they decided not to finish their degree. I did
not see a point to completing it myself eventually. Why did I even start this
process? I don’t remember why I began. (Angela, noncompleter)
Discussion
While there is a great deal of research seeking to understand why doctoral degree
completion rates are often low in U.S. universities, there appears to be a lack of
research regarding the impact of an SDL environment on the issue. The issue of
doctoral degree completion is complex with participants identifying many factors
affecting their progress or lack thereof. This study sought to address two research
questions. The first question examined how former doctoral students’ perceptions of
their experiences fit within Knowles’ (1975) 5-step SDL model. The data suggest an
environment built on the SDL dimensions might be worth careful consideration by
doctoral program faculty and directors who are looking toward improvement.
Consequently, implementing a model that seeks to facilitate and nurture an SDL
environment within doctoral education could have the potential to impact graduation
rates.
It appeared that those in the non-SDL program did not have the same level of
experiences supporting autonomy and self-directedness as did the SDL program
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respondents. Recall that the graduation rates from the two programs were quite
different during the same period (SDL program = 84% and non-SDL program = 49%).
As higher education experiences unprecedented financial constraints and a barrage of
dramatic changes, it is important for program leaders to carefully assess resource
allocation. The time, expense, and effort invested into doctoral programs is extensive
regardless of the instructional approach; therefore, it is imperative to funnel these
resources in the most effective way possible.
It might be assumed that an individual who is applying to a doctoral program
knows what lies ahead; however, for many of the participants this was not the case. By
the time some of the respondents understood the time commitment, expectations
regarding working independently, and importance of developing relationships, many of
them were too far behind and too overwhelmed to catch up, and many dropped out.
While it is possible that some of these individuals may have dropped out regardless of
the type of program they were in, developing orientation sessions that articulate best
practices in terms of assessing learning needs, offering time management assistance,
and being clear on program expectations might alleviate some of the problems.
The second research question looked to understand the experiences of former
doctoral students, which might inform improvements to the learning environment. This
research gives a number of ideas that doctoral program directors might want to consider
in the development of an SDL environment. For example, during the admission process
and orientation, give candidates a clearer understanding of time commitments and time
management guidelines.
A second recommendation would be for program directors to carefully analyze
their curricula, policies, and procedures and consider making changes to align more
closely with the tenets of an SDL environment. Certainly, we are not recommending
one standardized approach to all programs, and senior leadership would need to
develop programmatic components that would work for their unique needs. Such
changes would require a significant shift in what are often deeply embedded academic
approaches; however, smaller pilot programs within one department might help to
gauge acceptance and success. If these pilot programs were successful, larger structural
changes could be implemented and SDL components could be expanded to other
departments
A third recommendation would be to carefully analyze doctoral faculty
competencies with respect to SDL. The SDL approach is intentional and proactive, and
it is possible that not all faculty are suited to such an instructional method. Traditionally,
universities designate doctoral faculty based on tenure and publication quality. The
ability to work closely with students and a desire to nurture student learning is not
necessarily part of the doctoral faculty designation particularly at large research
institutions. Therefore, a careful evaluation of which doctoral faculty members are best
suited to an SDL approach and then training them might be beneficial.
Finally, at many universities the faculty is not incentivized to work with Ph.D.
students; for example, dissertation guidance is simply added to faculty workloads.
Therefore, universities may need to provide more resources for faculty and train them
on facilitating SDL environments. A combination of inherently self-directed students
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combined with an SDL environment may be a fruitful direction for improving
graduation rates.
Limitations and Concluding Remarks
As with all research, this study had some limitations. First, our sample came from only
two programs and data were qualitative, limiting our ability to make comparisons or
draw inferences. A larger quantitative study should be conducted to encompass both
successful and unsuccessful students from SDL and non-SDL programs. Second, all the
data came from one institution so it may not be representative of all universities. In
addition, it would be beneficial to evaluate various types of doctoral programs in order
to assess potential differences between disciplines in relation to the various SDL
dimensions.
There are a number of implications to this research for doctoral students, faculty
advisors, and universities. First, this is the only study that applies an SDL lens at the
doctoral level and, therefore, adds to the literature on SDL. Second, these results offer a
potential approach university leadership might want to consider for their doctoral
programs as it might be desirable—we would argue—to increase the self-directedness
of their doctoral students.
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Appendix
Semistructured Interview Questions
1. Do you feel you were adequately prepared to pursue a doctorate degree?
Probe: Can you give a positive example?
Probe: Can you give a negative example?
2. What do you think could have been done to prepare you better for completing the
doctorate degree?
Probe: Please give an example from a personal perspective.
Probe: Please give an example from a university perspective.
3. How do you feel your doctoral chair helped you while you were trying to graduate?
Please give an example.
4. How do feel your doctoral chair hindered you while you were trying to graduate?
Please give an example.
5. How do you feel the rules and procedures associated with your doctoral program
helped you while you were trying to graduate? Please give an example.
6. How do you feel the rules and procedures associated with your doctoral program
hindered you while you were trying to graduate? Please give an example.
7. How do feel you helped yourself during your progression through the doctoral
program? Please give an example.
8. How do feel you hindered yourself during your progression through the doctoral
program? Please give an example.
Demographic Questions:
Age: _______
Gender: _______Male _______Female
Did you graduate? _______Yes _______No
Did you have doctoral level experience prior to entering this program? _______Yes
_______No
Tracy H. Porter (t.h.porter@csuohio.edu) is an associate professor within the
Department of Management at Cleveland State University. Dr. Porter's research focuses
on individual differences, organizational change, and organizational success within
healthcare. Her research has appeared in Health Care Management Review, Journal of
Vocational Behavior, and The Journal of Social Psychology.
Cheryl Rathert (cheryl.rathert@slu.edu) is an associate professor at St. Louis
University. She received her Ph.D. in Management from the University of Nebraska.
She has taught courses in organizational behavior, human resources management, health
care management, and research methods to undergraduate, master’s, and Ph.D. students.
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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DOCTORAL STUDENT EXPERIENCES
Diane A. Lawong (dlawong@uab.edu) is an assistant professor in the Department of
Management at the Collat School of Business, University of Alabama at Birmingham.
She is a recent graduate of Florida State University. Her research is mainly in the area
of social influence, perceived organizational politics, and job crafting.
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
RELATIONSHIP OF SELF-DIRECTED LEARNING AND
RESILIENCE IN HEALTHCARE MIDDLE MANAGERS
Marilu Piotrowski
As healthcare delivery, education, and technology dramatically evolve,
middle managers serve a vital role in communication. Studies provide
convincing evidence that resilience and self-directed learning can each
be acquired and improved. This study investigated the relationship of
resilience and self-directed learning readiness in healthcare middle
managers. From a large, integrated healthcare system in Western
Pennsylvania, 68 interprofessional middle managers participated. A
significant positive correlation (p < 0.001) was found between the mean
scores of the Self-Directed Learning Readiness Scale and the Personal
Resilience subscales of Positive: Yourself, Positive: The World, Flexible
Thoughts, and Focused. Approaches used to solve new problems in the
workplace by highly self-directed, highly resilient healthcare middle
managers were identified as conferences/workshops (40%), internet
(20%), and colleagues/mentors (20%). It is imperative for healthcare
middle managers to optimize their abilities and resources to engage
employees, manage costs, and attain favorable, sustainable patient
outcomes as transformations in healthcare continue in 21st-century
healthcare delivery.
Keywords: healthcare leaders, middle management, self-directed learning, resilience,
21st-century skills, leadership development
As the United States transitions toward value-based healthcare delivery, middle
managers are a vital group of employees necessary to implement effective outcomes.
Middle managers in healthcare disciplines such as nursing, pharmacy, physical therapy,
and radiology are often promoted into their administrative roles based on positive
performance as direct healthcare employees (Wilmoth & Shapiro, 2014). Meanwhile as
healthcare middle managers, daily organizational challenges affect their work
environment in a different way compared to their direct frontline healthcare work. In
order to achieve optimal organizational performance, effective managers must
orchestrate current knowledge and critical problem solving in their responsibilities for
effective, positive employee engagement and organizational performance.
Unfortunately, middle managers have been considered the most neglected
employees in American work environments with a low priority identified on sustained
middle-manager training efforts (Lipman, 2015). A study in a healthcare organization
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
by Skagert, Dellve, and Ahlborg (2011) demonstrated a 40% manager turnover within 4
years. As a result, attrition of managers and the employees they supervise further
created costly consequences. Employee retention issues impact human resources
(Hudgins, 2016), employee satisfaction (Zwink et al., 2013), and adverse patient
outcomes (Warshawsky, Rayens, Stefaniak, & Rahman, 2013). Investment into the
educational development of middle managers could address effective handling of the
ongoing daily work issues. Further, Hartviksen, Sjolie, Aspfors, and Uhrenfeldt (2018)
found middle managers do value educational development, but many organizations are
hesitant to spend limited monies on education for this midlevel employee.
Overview
Much of the research and theory about healthcare middle managers has focused on
qualitative perspectives in the discipline of nursing, core competencies, general
leadership development, or employee engagement. Minimal research has been
conducted relating the characteristics of resilience and self-directedness with healthcare
middle managers. Considering the existing complex, dynamic healthcare work
environment, attrition of healthcare personnel, and minimal educational support for
middle management, it would then be important to identify characteristics in the
selection and development of the middle manager in the healthcare work environment.
Two constructs that could make a difference are self-directed learning (SDL)
and resilience that support the theoretical framework for this study. SDL is the
individual’s ability to seek information on topics of personal need whereas resilience is
the individual’s ability to manage adverse circumstances. Both SDL and resilience
reflect an internal control by the individual. In addition, decades of research with
various populations within each construct of SDL and resilience reflect a common
attribute of positivity. However, the relationship of SDL and resilience was limited.
Further, a gap in the literature on this relationship existed for the middle manager and
healthcare worker populations. Establishing knowledge in this relationship can foster
success for individuals who desire to advance into this role as well as organizational
success. Middle manager healthcare workers who possess and continue to develop SDL
and resilience can improve their work not only for themselves but also for everyone
involved in healthcare organizations with respect to their daily work issues and
outcomes.
Purpose
The purpose of this study was first to explore the relationship between SDL and
resilience in healthcare middle managers; and second, to identify the approaches for
information that healthcare middle managers seek when new issues arise in the
healthcare workplace.
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
Literature Review
The three key areas of resilience, adult learning, and leadership involved in this study
were explored in the literature. The construct of resilience sought research focused on
individuals, processes, and a connection with learning. Adult learning incorporated a
variety of types, but SDL readiness was the focus for the population of middle
managers in healthcare. Finally, the area of leadership explored evidence regarding
learning and development to effectively manage workplace issues.
Resilience
Resilience reflects an individual’s ability to overcome adverse situations. Initially,
resilience was described as involving hardiness. Hardiness had been identified in
pediatric populations before extending into the military and then in general stressful
workplaces (Bartone, 2012; Judkins, Reid, & Furlow, 2006; McAllister & McKinnon,
2009). Strong correlations of hardiness with the dimensions of a person’s internal
commitment and control had been identified by these researchers. Bartone (2012)
argued that psychological hardiness served as one of the “pathways to resilience” (p. 8)
and was important for leaders in organizations.
Obstacles to successfully resolve problems in the workplace have frequently
been associated with personal resilience. Capanna, Stratta, Hjemdal, Collazzoni, and
Rossi (2015) positively correlated resilience with well-adjusted personality profiles.
Personal strength was most associated with emotional stability; social competence with
extroversion, agreeableness, and conscientiousness. High scoring individuals were
psychologically healthier and more resilient. In a convenience sample of leaders with at
least 1 year of supervisory experience in nonprofit, business, education, and
government organizations, statistically significant findings were identified, particularly
in the relationship between leader self-differentiation and resilience (Howard & Irving,
2014). Resilience was recommended as a valuable attribute in recruiting more effective
leaders.
Conner (2006) concurred with the importance of resilience and a focus on the
person and situations. People are “designed by nature to move through life most
effectively and efficiently at a unique pace that will allow us to absorb the major
changes we face” (Conner, 2006, p. 12). The interesting component in his work added
that the fastest transition for change occurred first by individual’s adjustments followed
by organizations and then society. Conner’s work captured a more comprehensive
impact of resilience beyond the individual person. His model evolved into seven
characteristics of resilience: positive (the world and self), focused, flexible (thoughts
and social), organized, and proactive.
Using Conner’s (2006) model, Hoopes (2012) expanded personal resilience in
organizations. Key themes to achieve successful outcomes regarding personal resilience
included the importance of buy-in by individual leaders, active participation with an
emphasis on personal learning, and sharing a trusting culture. Hoopes further identified
the benefit of building personal resilience within organizations. Resilience enabled
people and technology to serve as additional resources to handle diverse problems. The
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work by Conner and Hoopes contribute to the construct of resilience in the study of
healthcare middle managers.
Resilience, as a strength, enhanced a proactive solution perspective. Healthcare
workers often seek “problem-oriented” rather than “solutions-oriented” approaches in
handling diverse problems. However, individuals with positive personal attributes are
able to cope and build support during difficult circumstances. McAllister and
McKinnon (2009) argued that resilience can be learned, can be blended well in a
transformative education framework, and should be particularly initiated in higher
education courses for future workplace enrichment. They also acknowledged that
stressful work environments in healthcare disciplines require lifelong learning.
As a process, resilience has been found to possess a dynamic nature during
periods of change and is utilized in organizational strategy (Gillespie, Chalboyer, &
Wallis, 2007; Jackson, 2018). Resilience and its innate energy for cognitive
transformative practices beneficially manage change. A cyclic process of reframing a
stressful situation until it personally changed and then viewed in a positive way
involves resilience. For example, in a Florida health system transforming its culture,
resilience was interconnected at the individual, team, and organizational levels. Caring
perceived by individuals in the everyday relationships on the various levels during
transformational change fostered sustainability and resilience (Spake & Thompson,
2014).
In further research studies, resilience has been identified as a key trait for nurse
managers (Zwink et al., 2013) and healthcare leaders (Kellis, 2013). Other successful
characteristics for healthcare middle managers included communication, integrity, and
vision. During organizational crises, the influence of healthcare leaders’ behaviors
impacted greater levels of positive affect and resilience in the organization’s team
members (Sommer, Howell, & Hadley, 2016). Hudgins (2016) identified the overall
lack of research regarding resilience in nurse leaders and its relationship with job
satisfaction and anticipated turnover. However, a statistically significant relationship (r
= 0.51, p < 0.01) was identified between resilience and job satisfaction scores,
providing additional evidence of the value of resilience in the healthcare manager
position.
Lastly, resilience in leadership positions can be enhanced through coaching.
Structured time to coach individuals built middle managers’ resilience and confidence
in a public health organization (Sherlock-Storey, Moss, & Timson, 2013). Similarly,
coaching assisted nurse managers’ self-concept, provided them support, and broadened
their perspectives (Smith, 2015). Literature demonstrated resilience is helpful in
succession planning by retaining and developing this population of midlevel nurse
leaders. Overall, current 21st-century healthcare reforms need strong, resilient leaders
and teams to transform processes for success.
Adult Learning
Similar to resilience studies, SDL was explored over several decades. Knowles’
andragogy model incorporated the core principles as best practice for working with
adults: the learner’s need to know, self-concept, prior experience, readiness to learn,
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orientation to learning, and motivation. More recently, Knowles’ original model was
expanded to an “andragogy in practice” model (Knowles, Holton, & Swanson, 2012, p.
4). The andragogy in practice model enveloped the components of “subject matter,”
“individual,” and “situational differences” (Knowles et al., 2012, p. 4) as a first ring
around Knowles’ core principles; the overall goals and purposes for learning in this
model created a second ring consisting of “institution,” “individual,” and “society” (p.
4) aspects. The entire andragogy in practice model was designed in an outward
direction starting with the core principles, followed by the first and second rings of
components to encompass a more comprehensive, updated, and applicable model for
today’s learner in various settings.
Brockett (2015) also supported SDL involving interactions with other people
and reflective practice. Hiemstra and Brockett (2012) formulated and refined a model
within a social context. The person, process, context (PPC) model incorporated
“dynamic interrelationships” (p. 158) equally influencing these three elements.
Heimstra and Brockett (2012) found that most research reflected the person and process
aspects while little work was done between person and context.
Adult learning in a social context influenced new perspectives and
transformative learning through a 10-step process presented by Mezirow (1991).
Learning cycles individual reflection and dialogue toward transformation. As a result,
collective dialogue transforms organizational learning (Mezirow, Taylor, & Associates,
2009). Christie, Carey, Robertson, and Grainger (2015) suggested transformative
learning was synonymous with independent thought as each person has a particular
view. Other research showed that self-directedness moderated transformative learning
aspects through critical reflection (Chu, Chu, Weng, Tsai, & Lin, 2012). Interestingly,
Nohl (2015) added that a dilemma may not be required as the first step proposed by
Mezirow; rather, phases could occur casually as “a new practice is added to old habits”
(p. 45). As SDL supports lifelong learning, a transformative learner perspective
satisfies lifelong individual and organizational needs.
SDL has been plagued with negative issues in practice. Meta-analyses
acknowledge that not all individuals are self-directed (Murad, Coto-Yglesias, Varkey,
Prokop, & Murad, 2010; O’Shea, 2003). An appropriate type of learner and setting
must be considered (Murad et al., 2010; O’Shea, 2003). Douglas and Morris (2014)
found in focus groups at a large university’s healthcare and business schools that
students identified self-monitoring and goal setting as valuable facilitators of their SDL.
Curricular design and professional enthusiasm by faculty coupled with administrative
support enhanced the success of SDL. MacPhee, Change, Lee, and Spiri (2013) argued
that an “I” to “we” collaboration counters the self-only perspective. Boyer (2017)
posited personalization as a catalyst in learner self-direction. Developing a positive
frame of thinking about SDL can establish a productive application for future needs
both personally and in the workplace.
Further, technology impacts the way adults learn today. In 1989, “Knowles
foresaw technology as one of the major forces shaping adult learning in the 21st
century and a force that would be consistent with andragogy” (Knowles, Holton, &
Swanson, 2012, p. 242). Overwhelming choices can abound (Brockett, 2006). Work
and careers have been reshaped in a knowledge economy requiring innovation and
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creativity (Soule & Warrick, 2015). Advancing technology in education and practice
has identified SDL as a 21st-century skill (Gore, 2013; P21: Partnership for 21st
Century Learning, 2009). Researchers have shown that SDL is an essential skill (Du,
2013), can successfully be acquired (Dynan, Cate, & Rhee, 2008), and as a learnercentric design can empower students (Hains & Smith, 2012).
Guglielmino (2008) also argued its resurgence. She stressed SDL provided
benefits in formal learning settings, the workplace, and in personal settings.
Additionally, she noted a natural human tendency exists to seek information whenever
a need arises. Currently, society presents ever-increasing change. This requires
continuous lifelong learning and relearning by each individual to overcome obstacles.
SDL serves as a survival tool in addition to the confidence, competence, and
satisfaction it can provide.
Often, the work of healthcare middle managers requires an entrepreneurial
practice with a need for new knowledge and perspectives. Davis, Taylor, and Reyes
(2014) presented lifelong learning in nursing as a dynamic process personally and
professionally. In work settings, healthcare managers need to not only make SDL a
priority for those they supervise but also prepare themselves on how to develop in this
role. This focus on the individual in his or her workplace links with the transformative
learning and leadership needed for organizational change (Merriam & Bierema, 2014).
Hartvikson et al. (2018) identified leadership capacity through knowledge, trust, and
confidence. The development of leadership knowledge and skills through action
correlated significantly to engagement and positive impact on sustainability (Walia &
Marks-Maran, 2014).
Despite a natural relationship between resilience and SDL, research studies are
rare regarding this relationship. In a study of graduate students from a Tennessee
university’s departments of education, health, and human sciences, Robinson (2003)
identified a significant positive relationship between mean scores on the Self-Directed
Learning Readiness Scale (SDLRS) and a resilience scale. Four common items among
the instrument items reflected self-concept, control, responsibility, and persistence.
Significant results were found with increased age and education. Although the
difference in correlation was small, as age increased, resilience tended to increase.
Robinson also identified the need to measure these characteristics with other adult
students/community groups and different instruments.
Middle Management and Leadership
Leadership has been described as “the process of influencing others to understand and
agree about what needs to be done and how to do it. And the process of facilitating
individual and collective efforts to accomplish shared objectives” (Yukl, 2013, p. 7).
Research has demonstrated the important roles of midlevel leaders in communication
and strategic development for organizations (Johansen, 2012; Urquhart et al., 2018).
Midlevel managers can impact organizations more than upper level managers
(Johansen, 2012) as they solve immediate problems, allocate resources, and synthesize
information received system wide. Relationships and motivation through autonomy
were found to be the most important predictors of middle managers’ activities (Chen,
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Berman, & Wang, 2014). Midlevel managers and leaders serve vital roles in
organizations.
Various aspects of leadership have influentially impacted the work
environment, employee job satisfaction, and turnover. First, managers with
transformational and authentic-type leadership styles were identified to engage
employees and learning cultures within the workplace (Garcia-Sierra, FernandezCastro, & Martinez-Zaragoza, 2016). The aforementioned transformative learning and
reflection presented by Mezirow et al. (2009) aligns with the application of a
transformational-style leader in the healthcare setting. Second, significant differences
were identified when nurses perceived their managers as supporting a learning culture
to improve the clinical work environment (Henderson, Burmeister, Schoonbeek,
Ossengerg, & Gneilding, 2014). Conversely, poor interpersonal relationships were
associated with low employee engagement levels and higher turnover in healthcare
organizations (Collini, Guidroz, & Perez, 2015). Last, the aspect of employee
engagement has also been associated with a leaders’ emotional intelligence (EI) and its
beneficial impact on the job satisfaction among their staff. EI can be learned through
coaching and educational programs to enhance the leader’s emotional and social skills
and thereby assist employee job satisfaction and retention (Feather, 2015).
A significant correlation (r = 0.59, p < 0.01) was identified between EI and SDL
in healthcare managers (Muller, 2007). Further, effective self-directed leadership
development in organizations was fostered through individual self-reflection, emotional
management, and self-regulatory practices (Nesbit, 2012). As a result, practical
frameworks for EI and leadership development can be established in healthcare
organizations to support critical reflection by healthcare leaders to deepen their
understanding, personal development, and strategic planning (Heckemann, Schols, &
Halfens, 2015; Wilmoth & Shapiro, 2014; Wilson, Patterson, & Kornman, 2013).
Through personal development of healthcare managers, improvements in the care for
patients and efficient use of resources can be further achieved.
In leadership practice, the value of collaboration and interprofessional teams has
grown in managing the complexity of today’s healthcare environment. For an
organization’s success, “leadership development may be as important as leader
development” (Garman & Lemak, 2011, p. 1). The former builds the capacity of the
team whereas the latter builds individual skills. MacPhee et al. (2013) identified not
only the need for leadership development but also the trend to prepare global health
care leaders and models for interprofessional health care leadership. An “I” (leader) to
“we” (shared) approach was proposed as a beneficial way to start interprofessional
development in complex health care systems. Again, critical self-reflection by the
leader along with formal learning can be further developed and sustained over time for
a shared team approach. This enables a breakdown of the existing silos in
organizations.
Lown et al. (2011) concurred with the complex nature of interprofessional
teams and recommended a professional development curriculum with a focus on shared
decision making and collaboration. They recommended an urgent need for continuing
professional development to benefit organizations. Additionally, Lown et al. (2011) felt
an ongoing professional development model should be linked with quality and patient
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safety outcomes for sustainability. In research seeking a better understanding of
professional development needs, Miltner, Jukkala, Dawson, and Patrician (2015)
conducted a qualitative study of 20 U.S. nurse managers through a set of three focus
groups. The emerging themes suggested limitations existed in basic role management
such as decision making and problem-solving skills. The participants reported selection
into their current role was a result of identification as an excellent clinician, but a
formal future orientation in the middle-manager role was lacking. Hartvikson et al.
(2018) concurred through focus groups that the establishment of a learning network
was beneficial to better understand the complex context in the workplace and
alternative approaches for managers.
Overall, research involving healthcare middle managers suggests that ongoing
leadership learning is required for the complex issues faced in this role. A leader’s style
and EI can affect the workplace, job satisfaction, and turnover. Engagement of
employees as well as the leader in their own critical reflection can impact the
performance in individual departments as well as the greater organization.
Problem Statement
SDL and resilience in healthcare middle managers/leaders may be vital to the success of
healthcare operations and future outcomes in the organization such as employee
retention and cost effectiveness. This research explored four questions:
1. What is the relationship between SDL readiness and resilience mean scores in
healthcare middle managers as measured by the SDLRS and Personal Resilience
Questionnaire (PRQ)?
2. Which aspects of resilience as measured by the PRQ occur most frequently among
healthcare middle managers?
3. Which mean scores in SDL readiness and resilience, as measured by the SDLRS
and PRQ, most strongly relate to the participant’s age, the number of years working
in healthcare, the number of years as a healthcare middle manager, and the highest
level of formal education?
4. What most commonly used approaches are selected by healthcare middle managers
with the highest SDLRS and PRQ scores for seeking information regarding new
issues in the healthcare work environment?
Sample/Population
The Western Pennsylvania region boasts a rich healthcare work environment with two
large healthcare systems affiliated with university medical schools, several smaller
healthcare systems, and additional independent community hospitals. One of the two
large healthcare systems was used for this research. The parent national healthcare
insurance organization employs over 35,000 employees and its seven hospitals and
medically-related facilities in Western Pennsylvania employ over 17,000 individuals.
A convenience sample of 75 healthcare middle managers/leaders from three of
the urban, acute-care hospitals within this healthcare system originally consented to
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participate in the study. Table 1 reflects the final group of participants. Healthcare
middle managers/leaders were classified as individuals who reported to a senior
manager and collaborated with interdisciplinary professionals across the healthcare
system. This population included individuals such as managers, nurse supervisors, and
radiology directors. Convenience sampling helped to optimize a variety of healthcare
middle managers of various ages and healthcare specialties within this population.
Instrumentation
Self-directedness and resilience were measured using two established instruments. The
online versions were selected to enhance the convenience and response rate for the
healthcare middle managers. First, the PRQ (Resilience Alliance, 2009) is a 75-item, 5point Likert style self-report assessment originally developed in 1996 with internal
consistency, test-retest reliability, and construct validity. The PRQ is categorized into
seven themes of resilience: Positive (World, Yourself), Focused, Flexible (Thoughts,
Social), Organized, and Proactive. Examples of statements assessed on the PRQ include
“If a day starts out badly, things will probably be bad all day.” This reflects the theme
of “Positive: The World.” The “Focused” theme assesses the individual’s response to “I
maintain my focus on achieving my goals even when there are obstacles in my path.”
The theme of “Flexible:Social” sought a rating for the statement, “I feel at ease fairly
quickly with most people.” A percentile score in each of these themed areas was
generated for the participant’s Personal Resilience Profile (PRP). The individual’s
percentile scores were compared to over 70,000 other people from a range of
organizations and countries (Hoopes, 2012).
Table 1. Interprofessional Healthcare Leader Participants (n = 68)
Category
Health Professional
Discipline
n
36
P
53%
15
22%
17
25%
Nursing, Pharmacy, Respiratory,
Diagnostic Imaging, Physical Therapy
Ancillary
Business/Finance, Human Resources,
Information Technology,
Decision Support, Medical Records
Administrative
Healthcare
Non-specified
Second, Guglielmino’s SDLRS is an instrument with content and construct
validity as well as internal consistency and test-retest reliability (Guglielmino &
Associates, n.d.). The 58-item instrument uses a 5-point Likert-type scale response for
each statement. The items reflect openness and interest in learning opportunities, selfInternational Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
concept, the ability to use basic study and problem-solving skills, and a positive
orientation toward the future. The established instrument score can range from a low of
58 to a high of 290 with the average adult score at 214 (Guglielmino & Associates,
n.d.). The SDLRS was distributed under the title Learning Preference Assessment to
avoid influencing participant responses.
Additionally, part of the SDLRS included a demographic section. The items
asked age, gender, country, highest level of education completed, and occupation. The
instrument also enables a researcher to add three additional multiple-choice questions
recognizing a one-answer selection into the demographic section; thus, information was
requested regarding the participant’s past experience of working in healthcare, length of
experience as a healthcare leader, and attainment of knowledge regarding new issues in
the healthcare work environment.
Procedures
The research occurred with the various groups and participants during their hospital
leadership meetings and via email. During administrative leadership meetings, I
personally discussed the purpose of the research study, encouraged the healthcare
leader’s participation, and obtained voluntary consent forms. Participants received the
SDLRS website link and code via email with a 2-week deadline for completion.
Reminder notes were emailed to participants after 1 week and again 1 day before the
deadline. The parent organization’s certified training specialist consented to assist me
by providing each participant’s PRP after receiving participant consent. This enabled
me to match PRQ with SDLRS scores.
Findings and Discussion
SDLRS – PRQ Relationship
First, a significant, positive relationship was found in the mean scores of the SDLRS
and the PRQ, particularly in the subscales of Positive: Yourself and The World,
Flexible: Thoughts, and Focused. The findings in this research at a level of significance
(p < 0.001) further supported Robinson’s (2003) study that showed a positive
relationship between SDL readiness and resilience in graduate students. Table 2
presents the aggregate raw and percentile scores, followed by the correlation of the
resilience subscales in Table 3. Further, a sample of the strong visual correlation
illustrated in Figure 1 reinforces this significant relationship. Although there were
graduate level nursing and education students in Robinson’s research, this study
extended the correlation to a new group of individuals (middle managers/leaders in a
healthcare system) and the use of a different, well-established resilience assessment
tool (PRQ). The PRQ captures a rich set of subscales and has been used in
organizational settings (Hoopes, 2012).
The results from this study supported the relationship of self-directedness and
resilience in healthcare middle managers/leaders in established models. First, the
andragogy in practice model (Knowles et al., 2012) incorporated the importance of
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individual and situational differences in its first ring enveloping the core adult learning
principles. A variety of disciplines were represented in this research with middle
managers in nursing as the largest discipline. Although all participants were employed
in urban, acute care hospitals in Western Pennsylvania, there were variations within the
departments and geographic locations. Meanwhile, Heimstra and Brockett’s (2012)
model identified the need for more studies involving Person and Context in relation to
self-directedness rather than the predominance of studies involving Person and Process.
This study contributed to their model involving the People as healthcare middle
managers/leaders and the Context as the healthcare delivery environment. The study
explored not only the relationship between SDL and resilience for healthcare middle
managers but also for this population the approach in the healthcare delivery
environment to seek information when issues arise. The importance of both of these
models supported the relevance of self-directedness and resilience of the healthcare
middle managers/ leaders in their education and practice. The healthcare workforce
constantly maintains relationships with people as coworkers, patients, and the greater
healthcare community.
Table 2. Results From the SDLRS and PRQ Instruments
Instrument
SDLRS
(n = 68)
Aspect
Raw Score
Percentile
Range
193-277
18-99
M
238.76
75.38
SD
18.99
19.59
Subscale
Percentile
(n = 66*)
Positive: World
28-99
70.83
21.64
Positive:
2-99
76.89
21.30
Yourself
Focused
5-99
69.39
24.07
Flexible:
4-99
55.89
26.23
Thoughts
Flexible: Social
4-99
73.00
23.98
Organized
1-99
55.45
27.22
Proactive
1-99
54.55
28.99
*Note. PRQ scores were not available for two participants.
Med
237
79
25th
227
66
75th
251.5
91
77
84
51
64
92
92
77
61
51
35
91
78
84
58
55
67
34
29
91
76
78
PRQ
To date, research involving midlevel healthcare leaders has been scant. This
study established the important relationship of resilience and self-directedness in
midlevel healthcare leaders. As a result, this research finding can be developed to
stimulate midlevel leaders’ deeper thinking and empowerment through reflection about
issues and actions taken. Reflection was identified in Mezirow’s (1991) model
involving transformative processes through his reference to “meaning perspectives” (p.
193). Further, the importance of effective self-directed leadership development through
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self-reflection, emotional management, and self-regulatory processes has been
recognized in the research literature (Muller, 2007; Nesbit, 2012) and in healthcare
leadership models (American Organization of Nurse Executives, 2015; National Center
for Healthcare Leadership, n. d.). Midlevel healthcare leaders must daily handle issues
and serve as a bridge between front-line workers and senior leadership in organizations.
The attributes of self-directedness and resilience can encourage individuals to think
more deeply about the perspectives in their work environment and its impact.
Table 3. Correlation of SDLRS Mean Percentile Score With PRQ Subscale Mean
Percentile Scores (n = 60*)
Resilience Subscale
r
p
Positive: World
0.439
<0.001
Positive: Yourself
0.513
<0.001
Focused
0.477
<0.001
Flexible: Thoughts
0.489
<0.001
Flexible: Social
0.340
0.008
Organized
0.202
0.121
Proactive
0.317
0.013
*Note. Eight participants either did not complete the SDLRS or their PRQ scores were
not available.
SDLRS - PRQ Positive: Yourself
120
100
SDLRS
80
60
40
20
0
0
20
40
60
80
100
120
PRQ
Figure 1. Sample correlation.
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Personal Aspects of Resilience Among Midlevel Healthcare Leaders
Two of the top four significant resilience subscales (p < 0.001) were Positive: Yourself
as the highest with Positive: The World. Positivity has been an important characteristic
identified in leaders (Wilson, 2005), learning for self (Hiemstra & Brockett, 2012;
Knowles et al., 2012; Wilson et al., 2013), and the importance of self as a first step
toward collaboration (MacPhee et al., 2013). The Positive: Yourself score rank was an
appropriate result considering this was a group of midlevel healthcare leaders dealing
each day with challenges in the workplace. As Hoopes (2012) described, this
component is an important reflection of the personal confidence one needs in the face
of uncertainty. Health care regulations and finances challenge management leaders with
constant levels of uncertainty. Positivity helps build coping skills during difficult times
(McAllister & McKinnon, 2009) and has been related to SDL and life satisfaction
(Edmundson, Boyer, & Artis, 2012). Strong positivity and resilience link with
healthcare leaders’ behaviors, particularly authentic and transformative leadership
styles (Garcia-Sierra et al., 2016; Kellis, 2013; Sommer et al., 2016). This can
contribute to the sustainability of not only the healthcare middle managers/ leaders but
also the individuals they supervise and their input to senior managers.
Two other significant resilience subscales were Flexible: Thoughts and Focused.
Creativity in the workplace can be influenced by being open to many ideas offered by
subordinates in the internal and external work environments. A creative mindset can
reframe stressful situations. By considering options and leading others with a focus, a
clearer vision can be accomplished for the department and organization.
Hoopes (2012) identified the other resilience subscales complementing the
overall individual’s resilience. The Proactive subscale reflected risk taking during
uncertainty, and the Organized subscale showcased the development of structure during
chaos. Today’s interprofessional healthcare teams need to apply their self-directedness
and resilience in collaboration with others. This can result in success with all
individuals and at all levels. As MacPhee et al. (2013) proposed from their research, an
“I” to “we” leadership approach benefits complex systems.
Overall, healthcare delivery systems should be ever mindful of the dynamic
nature of resilience (Hoopes, 2012) and the ongoing resilience capability and education
readiness needed for healthcare middle managers/leaders. In meta-analyses of literature,
supportive work environments have been linked to empowerment of nurses and served
as a protective factor (Hart, Brannan, & DeChesnay, 2014; Reyes, Andrusyszyn,
Iwasiw, Forchuk, & Babenko-Mould, 2015).
Relationship of SDL Readiness and Resilience to Age, Experience, and Education
Unlike results in Robinson’s (2003) research or supplementary information associated
with the SDLRS and PRQ instruments, a significant relationship was not identified with
the participant’s age or experience in this study. These results may have been affected
by the large number (41%) of participants aged 56 years and older. Similarly, their
number of years working in healthcare and as healthcare middle managers/leaders were
high. Healthcare leadership development is achieved through experience and education
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
(Leach & McFarland, 2014). The small sample size in this study coupled with a high
percentage of these healthcare middle managers’ similar level of age and experience
may explain the lack of a significant correlation in the mean scores from the SDLRS
and PRQ in age or experience.
Regarding formal education, over 50% of the participants in this study had
earned a master’s degree or higher. Although the difference was minor, the mean scores
on the SDLRS and PRQ were slightly higher in the group who had obtained graduate
degrees over the group with an undergraduate degree as their highest level of formal
education. Higher levels of education in this sample of midlevel leaders have been
associated with higher scores in all the subscales in the PRQ except for Organized. This
may suggest advancing formal education is beneficial in healthcare work settings and
further support in the work by Leach and McFarland (2014) who found leadership
development to be achieved through experience and education.
Approaches Used in New Healthcare Work Issues
A noteworthy element identified the selection of conferences/workshops to handle
ongoing issues in the workplace. This key resource offers participants a concentrated
amount of information on select topics, informal dialogue with colleagues, and
application through games/exercises within a controlled period of time. However,
financial restrictions and time limitations in healthcare systems may limit the middle
manager’s ability to participate in conferences and workshops. Conferences and
workshops—internally and externally, and at regional, national, and global levels—are
beneficial for insight and opportunities for growth in individuals and, consequently, the
organization.
Realistically, a combination of utilizing the Internet and colleagues was an
expected finding based on the review of literature and healthcare practice. It was
positive to see the high use of the Internet in this population of individuals who were
largely reporting themselves as members of the older age groups. From a timing and
practical perspective, these individuals learned about Internet resources socially and in
practice rather than through their foundational formal education. This research led to
another unexpected finding: 3 out of the 28 individuals over age 55 years felt
particularly strong about their active use of electronic listserv subscriptions. This
prompted them to eagerly email me a special note detailing specific listserv names used
to keep abreast of new information in their professional discipline.
In the literature review for managers, coaching was found to support resilience
and self-confidence (Sherlock-Storey et al., 2013; Smith, 2015). Currently, healthcare
coaches through health insurance companies are familiar in patient care practice.
However, for the healthcare middle managers/leaders, reliance on colleagues or
mentors rather than professional coaches was the outcome in this study. The categories
of coaches, colleagues, and mentors may relate to perception of the terms. Colleagues
are conveniently available in the work setting rather than professional coaches in an
organization’s human resources department or an external organization.
Journals were valued by these healthcare managers/leaders, but the low
response to the use of books in this group was a concern. Many books are available
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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SDL AND RESILIENCE IN HEALTHCARE MANAGERS
electronically today. However, the participants’ response to books as a resource for
issues may reflect the limited amount of time these managers/leaders have to read and
reflect on more extensive literature while maintaining their own work-life balances.
One also wonders if a general lack of awareness of the newest, relevant publications or
simply a preference for other types of resources on a regular basis play a role here.
Healthcare organizations should consider alternatives such as creating journal clubs,
creating blogs, and devoting time for updates concerning helpful topics and trends
available in the professional healthcare publications during leadership meetings. This
stimulation can further direct healthcare middle managers/leaders to invest time in their
independent exploration of books and then share the information with their colleagues
and subordinates.
Conclusions
Professional competence and leadership development are responsibilities mandatory for
the advancement of those serving roles in leadership at all levels. This study primarily
examined the relationship between resilience and SDL in healthcare middle managers.
The results demonstrated a significantly positive correlation between SDL readiness
and resilience in this population of healthcare middle manager/leaders in Western
Pennsylvania. However, this finding has limited generalizability to the total population
of healthcare middle managers since the sample is somewhat limited in size and
geographic region.
Overall, these results contribute to the literature concerning resilience, SDL, and
leadership. Further, the enhancement of middle manager/leaders’ competence can
optimize effectiveness of human resources in healthcare delivery, employee retention,
cost savings through outcomes, and employee engagement. It is imperative for human
resource and department managers involved in hiring new middle managers to
incorporate initial and ongoing recognition of this strong and influential relationship of
SDL readiness and resilience in the workplace and advancing development for
competence. Ultimately, it is clear the implementation of healthcare middle manager
development can create a noticeable, positive impact on the evolution of healthcare
organizations and the communities they serve for the 21st century. Healthcare middle
managers play a crucial role in fueling innovation and performance for a durable
healthcare workforce.
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT: AN
ALTERNATIVE TO CONVENTIONAL PROFESSIONAL
DEVELOPMENT
Bryan Artman, Natalie Danner, and Sherry R. Crow
This article explores the current research on the state of teacher
professional development practices. The literature shows that
conventional professional development practices are typically deficient
in addressing teacher and, indirectly, student needs. Conventional
professional development practices were shown to be deficient due to
their one-size-fits-all nature, top-down structure, and lack of continuous
follow-up and support. Teacher-directed professional development
(TDPD), an application of self-directed learning, is discussed as an
alternative to conventional professional development practices. TDPD
participation may include Twitter chats, teacher support groups, mentor
talks, etc. The literature points to the success of TDPD because it is
flexible, participatory, empowering, motivating, and an aid to creating a
sense of teacher community.
Keywords: conventional professional development, online professional development
resources, professional development, self-directed learning, teacher-directed
professional development
Teachers are professionals who must continually learn and grow in their pedagogical
skills, in order to stay current so to ensure that students are learning and growing.
Professional development (PD) is one way to help teachers improve their pedagogy. PD
refers to many types of educational experiences related to an individual’s work (Mizell,
2010). Teachers participate in PD to learn and apply new knowledge and skills that will
improve their performance on the job.
School districts, institutes of higher education, and other organizations provide
many formal opportunities for PD for teachers. Conventional PD (CPD) is defined as a
formal process such as a conference, seminar, or workshop; collaborative learning
among members of a work team; or a course at a college or university (Mizell, 2010).
Some U.S. states mandate these types of formal CPD in order for licensed educational
professionals to maintain their state teacher certification.
State legislation also has a part in mandating teacher PD. Many times, PD is
connected to the results of teacher evaluations. "In 2017, at least 10 states enacted
legislation to improve the connections between teacher evaluations and professional
development, and/or to provide targeted supports to teachers. In these states, at least 13
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
bills were enacted” (Education Commission of the States, 2018, p. 2). This allows
teachers to pursue PD based on professional skills for which they need honing as
evidenced by their evaluations.
Despite the increased intervention of legislatures and the many types of CPD
processes available, research shows that the current PD system is broken (Hill, 2009)
and in some cases, is a complete waste of time (Vu, Knoell, Nebesniak, & Strawhecker,
2018). In this article, we will illustrate some of the criticisms of CPD and describe an
alternative model—teacher-directed professional development (TDPD), an application
of self-directed learning (SDL)— that offers promise in supporting teacher and
ultimately student growth (Wagner, 2018).
What Is SDL?
SDL has its roots in the work of Allen Tough and Malcolm Knowles. Tough (1971)
described a highly deliberate effort to gain a certain knowledge or skill; gain
knowledge, insight, or understanding; or an attempt to improve skills, performance, or
attitudes as a learning project. According to Tough, learning projects are motivated by
curiosity, interest, and enjoyment. The term self-directed learning was first defined by
Knowles (1975) as action whereby individuals take the initiative with or without the
help of others in diagnosing learning needs, formulating goals, identifying resources,
and evaluating learning outcomes.
In the 1980s, SDL became a core tenant of adult education theory. “No concept
is more central to what adult-education theory is all about than self-directed learning”
(Mezirow, 1985, p. 17). According to Mezirow, self-directed learners can assess their
needs, set objectives, plan and carry out their learning experiences, and evaluate them.
Self-directed learners diagnose their own learning needs and formulate their own goals.
According to Brookfield (1985), SDL incorporates learner freedom, autonomy,
independence, and student-centeredness. SDL, per Brookfield, is an avenue for critical
insight, independent thought, and reflective analysis. In SDL, the learning is selfdirected but not isolated, and can occur in large or small portions. Brookfield saw the
self-directed learner as having control over how or what is learned, the resources used,
the strategies implemented, and how goals are evaluated. Similarly, Garrison (1997)
described SDL as an approach where learners are motivated to assume personal
responsibility and collaborative control of the cognitive and contextual elements of the
learning process.
Common Criticisms of CPD
Lack of Quality
One of the most concerning criticisms of conventional school- and district-based PD
offerings is the lack of quality. CPD has been criticized for being fragmented and
superficial (Alberth, Mursalim, Siam, Suardika, & Ino, 2018; Borko, 2004; Yang &
Liu, 2004) with concerns about the contextual knowledge of the presenters and the
classroom relevance (Atay, 2007; Corcoran, 1995). A common criticism of CPD
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
offerings is their one-off nature (Visser, Calvert Evering, & Barrett, 2014; Jaquith,
Mindich, Wei, & Darling-Hammond, 2010), which leaves the participant dangling with
many questions if the teacher is even willing to try the new technique or idea at all.
CPD offerings have also been criticized for their lack of follow-up and continuous
support (Nicholas, Avram, Chow, & Lupasco, 2018; Visser et al., 2014; Zerey, 2018),
which limits the implementation into classroom practice (Lokita Purnamika Utami &
Prestridge, 2018).
Failure to Meet Teacher Needs
The top-down, one-size-fits-all approach of CPD offerings is also highly criticized as
this creates a lack of teacher agency and buy-in and limits teacher leadership
opportunities (Nicholas et al., 2018; Zerey, 2018). Due to subject matter differences,
grade differences, student needs, etc., this approach does not meet the needs of all
attending teachers (Freidus et al., 2009; Kruger, Van Rensburg, & De Witt, 2016;
Minott, 2010; Visser et al., 2014) and tends to fail because it does not take into account
individual teacher experiences, teacher learning styles, teacher strengths and
weaknesses, or with what the teachers are currently struggling.
One of the most important teacher needs, especially in hard-to-staff schools, is a
sense of belonging or community. Feelings of teacher isolation have been shown to
cause teachers to leave the profession, especially new teachers (Schlichte, Yssel, &
Merbler, 2005). The top-down, one-size-fits-all approach not only fails to address
feelings of teacher isolation but could potentially increase those feelings (Nicholas et
al., 2018; Shurr, Hirth, Jasper, McCollow, & Heroux, 2014) because it limits their
interactions with experienced staff members.
Failure to Meet Student Needs
The largest and most important criticism levied against conventional state and district
PD offerings is that they do not improve instructional practices (Lokita Purmamika
Utami & Prestridge, 2018; Visser et al., 2014; Zerey, 2018). Due to their one-off
nature, lack of continuous support, and top-down structure, studies show that CPD fails
to meet teacher needs and improve instructional practices (Lokita Purnamika Utami &
Prestridge, 2018; Shurr et al., 2014; Visser et al., 2014). Because CPE fails to meet
teacher needs and improve instructional practices, it ultimately fails to meet student
needs and improve student achievement.
Barriers to CPD Outside of the School Setting
For teachers seeking to improve their practice outside of the school or district setting,
common barriers remain. The most commonly cited barriers to attending conferences,
seminars, etc. outside of the school setting are time constraints (Lawless & Pellegrino,
2007; Smith, Wilson, & Corbett, 2009), family obligations, and budget constraints
(Nicholas et al., 2018; Yuwono & Harbon, 2010).
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
The barriers to CPD coupled with its common criticisms paint a clear picture of
the problem faced. In order to properly offer PD in a way that benefits teachers and
students, alternatives are needed. One alternative, introduced here, is TDPD.
Benefits of TDPD
What is TDPD?
TDPD is an application of SDL in that it incorporates learner freedom, autonomy, and
independence (Brookfield, 1985). While primarily shown in the literature to take place
in an online setting, it can be any teacher-initiated growth, learning, or development
activity outside of conventional school or district offerings. Examples include but are
not limited to mentor talks, teacher support groups, twitter chats, professional learning
communities, and Massive Open Online Course participation (see Table 1). The
primary characteristic of all of these activities is that they take place outside of
conventional school offerings and target specific teacher wants and needs. Teachers can
self-assess their needs, set objectives, plan and carry out their learning experiences, and
evaluate them as is common to SDL situations (Mezirow, 1985).
Table 1. Types of Teacher-Directed Professional Development
Peer-to-Peer Learning
Online Resources
Social Media
Professional Learning
Online Conferences /
Twitter Chats
Communities or
Interactive Webinars /
Communities of Practice
Synchronous Online
(Nicholas et al., 2018;
Meetings
Visser et al., 2014;
(Borko, 2004; Israel,
Wagner, 2018)
Ribuffo, & Smith, 2014;
(Kruger et al., 2016;
Wagner, 2018)
Lawless & Pellegrino,
2007; Prestridge, 2017;
Simpson, Qi, He, & Tao,
2016)
Mentor Talks / Modeling / Online Asynchronous
Facebook Groups for
Peer Mentoring
Modules
Teachers
(Bates & Morgan, 2018;
Borko, 2004; Nguyen &
Baldauf, 2010; Schlichte et
al., 2005)
(Fraser-Seeto, Howard,
& Woodcock, 2015;
Gaumer Erickson,
Noonan, & McCall, 2012;
Hill, 2009; Israel et al.,
2014; Lawless &
Pellegrino, 2007; Rao,
Edelen-Smith &
Wailehua, 2015; Shurr et
al., 2014; Utami &
(Alberth et al., 2018;
Utami & Prestridge,
2018)
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
Reaching Out to Family or
Friends who are Teachers
Prestridge, 2018)
National Board
Certification
(Schlichte et al., 2005;
Utami & Prestridge, 2018)
Teacher Support Groups
(Corcoran, 1995)
(Freidus et al., 2009;
Schlichte et al., 2005;
Wagner, 2018; Zerey,
2018)
Microteaching / Peer
Review
(Utami & Prestridge,
2018; Wagner, 2018)
(Kusmawan, 2017; Loo,
2013; Ostrosky,
Mouzourou, Danner, &
Zaghlawan, 2013)
Games / Gamification
(Manning, Morrison, &
McIlroy, 2014; Utami &
Prestridge, 2018)
Web Searching
Massive Open Online
Courses
(Vu et al., 2018)
Teacher Action Research
(Atay, 2007; Corcoran,
1995; Utami & Prestridge,
2018; Zerey, 2018)
The advantages of TDPD are many, especially when compared to the
documented shortcomings of CPD offerings.
Solutions for Specific Teacher Needs and Challenges
Unlike CPD that determines the topic, the time, and the method of the PD, TDPD
allows the teacher to choose what is studied based on an individual need or interest.
Additionally, the teacher controls when the material is addressed and in what format.
This could be real-time support, reflective conversations, investigations, posting
questions, or seeking resources. These key qualities of TDPD allow teachers to seek out
solutions for their specific teaching needs and challenges when they need them in a
format that works for their learning styles and schedules (Ambler, 2016; Minott, 2010;
Nicholas et al., 2018; Utami & Prestridge, 2018; Visser et al., 2014).
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
Teacher Leadership and Autonomy
The increased control over the time, place, and format of their learning has several
important benefits for teachers who engage in TDPD practices. The first benefit is the
opportunity for leadership. Experienced teachers have the opportunity in professional
learning networks, twitter chats, teacher groups, etc. to take on mentor roles and share
their experiences in personalized ways that CPD does not generally offer (Taylor,
Yates, Meyer, & Kinsella, 2011). This control also increases the sense of teacher
autonomy as directors of their own career paths and subsequent growth (Fraser-Seeto et
al., 2015; Manning et al., 2014; Nicholas et al., 2018; Simpson et al., 2016; Visser et
al., 2014).
Enhancing Conventional PD Offerings
TDPD is not just about finding answers and resources outside of CPD offerings. TDPD
has been shown to be able to supplement the positive elements of CPD offerings and
enhance their relevance (Beltran & Peercy, 2014; Campana, 2014; Slavit & Roth
McDuffie, 2013). Twitter specifically is noted in the literature as a tool for enhancing
conference attendance (Nicholas et al., 2018; Visser et al., 2014), serving as a form of
back channel communication or a recap of events for those who could not attend.
Flexible Communication
A distinct advantage of TDPD tools compared to CPD activities is their flexibility.
TDPD tools support synchronous and asynchronous communication (Alberth et al.,
2018; Nicholas et al., 2018; Prestridge, 2017; Simonson, Schlosser, & Orellana, 2011).
This flexibility allows teachers to communicate and get help when they need it, not just
when a conference or PD session is offered.
Removal of Barriers
As discussed previously, one of the criticisms of CPD is its limitations due to time and
place. Conferences and workshops may not be accessible to some teachers due to time,
distance, finances, etc. TDPD removes these barriers to learning and collaboration. The
possible online nature of TDPD allows teachers to collaborate and learn from each
other regardless of time, location, distance, or even if they have never met before (Ford,
Branch, & Moore, 2008; Haythornthwaite, 2005; Trust, 2012)!
Participatory Nature
The one-off, top-down nature of CPD limits teacher interaction with the material being
covered as well as with their colleagues (Taylor et al., 2011). In contrast, the use of
TDPD tools has been shown in the literature to be much more participatory (Visser et
al., 2014; Wagner, 2018). TDPD tools allow teachers, whether online or in person, to
engage in ongoing professional dialogue. This dialogue includes the discussion of,
International Journal of Self-Directed Learning Volume 17, Number 1, Spring 2020
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
sharing of, and creation of ideas, resources, etc. (Alberth et al., 2018; Anderson &
Baskin, 2002; Lokita Purnamika Utami & Prestridge, 2018; Nicholas et al., 2018; Shurr
et al., 2014).
Creating Community and Combatting Isolation
One of the most damaging criticisms of CPD is that due to its lack of relevance and
ongoing support, it not only fails to combat feelings of teacher isolation but also can
actually enhance them. TDPD however is noted in the literature for helping teachers to
build a sense of community (Alberth et al., 2018; Nicholas et al., 2018; Slavit & Roth
McDuffie, 2013; Visser et al., 2014), motivation (Nicholas et al., 2018), and confidence
(Shurr et al., 2014). These factors/benefits combine to create an avenue for teachers to
combat their feelings of isolation. In particular, TDPD proves to be beneficial to
teachers in rural areas (geographic isolation), teachers who are isolated by subject area,
or teachers who are shy or reluctant to ask for help. Teachers who are unfortunately in
an unsupportive teaching environment without local resources or administrative
assistance may benefit especially from TDPD tools and experiences.
Potential Barriers to TDPD
Despite the many documented advantages of TDPD, there is a small amount of
literature that discusses reasons why teachers may not participate in TDPD activities.
Reasons why teachers may not participate in TDPD are time (Nicholas et al., 2018),
motivation (Manning et al., 2014), school network blockages (Visser et al., 2014), and a
lack of awareness of TDPD resources (Fraser-Seeto et al., 2015). With regard to the
lack of awareness, the literature shows that how teachers gain access to TDPD
resources is sporadic and isolated with no common thread (Artman, 2016).
Future Research
The literature on the potential barriers to TDPD usage is sparse and is primarily focused
on the experiences, views, and benefits of teachers (both nationally and internationally)
as they have used TDPD tools and resources. More investigation is needed regarding
the viewpoints and experiences of school and school district administrators with regards
to TDPD. Investigating the administrative viewpoint on TDPD may reveal other
potential barriers to its implementation or it may reveal other avenues of TDPD training
or implementation.
Practical Recommendations
Administrative Embrace of TDPD
It is not realistic to think that school administrators in addition to all of their other
duties can adequately assess and address the PD needs of their entire staff. In order to
adequately meet the needs of all teachers and combat teacher isolation, TDPD practices
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TEACHER-DIRECTED PROFESSIONAL DEVELOPMENT
should be promoted and encouraged. While administrators will lose some control over
the PD of their teachers, they should make teachers aware and even encourage them to
both lead and participate in TDPD activities. To promote TDPD, we recommend
administrators
make teachers aware of the TDPD available to them,
encourage teachers already using TDPD to share experiences in faculty meetings,
incorporate the use of TDPD into teachers’ evaluations, and
link to social media teacher activities already in place and forward them to teachers.
District Evaluation of Teachers
Due to state licensing concerns, the review of teacher certificates and hours will never
leave teacher evaluation. Because of this, school districts are encouraged to incorporate
TDPD practices and participation into their formal teacher evaluation framework. An
evaluation system that encompasses more than certificates and hours would remove
potential barriers to TDPD participation. More importantly, it would allow teacher
evaluation to focus more on teacher growth, collaboration, and support that could help
reduce teacher isolation and create a school/district atmosphere more conducive to
keeping teachers from leaving the profession.
Enhanced Use of Social Media Tools by School Districts
It is imperative that school districts recognize the value of social media tools like
Twitter, Facebook, or Instagram beyond that of a public relations or parent
communication tool. Using such tools to celebrate student, classroom, school, or school
district successes is an excellent but limited use of the tool. Recognizing the value of
these tools as a means of teacher development and support and encouraging teachers to
access these tools as part of TDPD could ultimately increase student, classroom, school,
and district success.
Conclusion
Despite the best intentions of administrators, school districts, and PD facilitators, the
PD system as it has been conventionally delivered is flawed. CPD generally fails to
meet the needs of all teachers and fails to improve instructional practices and student
achievement. CPD fails in these regards because it is bound by time, place, subject
matter, and the skill of the presenters.
An alternative to CPD is TDPD, which has its roots in SDL as described by
Brookfield (1985) and Mezirow (1985). TDPD, as a primarily online-based form of
teacher learning, offers increased flexibility, control, support, and feedback. The
literature shows that TDPD, as compared to CPD, is superior in creating a sense of
community, teacher autonomy, and motivation.
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SDL IN FAHRENHEIT 451
EXAMINING SELF-DIRECTED LEARNING IN FAHRENHEIT 451
Holley Linkous
A student of self-directed learning provides a perspective commentary
on the use of fiction to foster discussion of themes, studies, and theories
related to self-directed learning. The novel used is Ray Bradbury’s
Fahrenheit 451, set in a future dystopian society where books are
outlawed and any that are found are burned by government officials.
Keywords: self-directed learning, fiction research, Fahrenheit 451
Adult learning facilitators are often challenged to expand their teaching toolkit to
include a variety of methods of introducing content. Over time, this has grown to
include the use of different types of media, including film and books. Long (2004)
posed the suggestion that facilitators “use biography, fiction literature, or movie sources
to illustrate self-directed learning” (p. 10). This perspective piece is inspired by Leavy’s
(2013) focus on fiction research. The purpose of this commentary is to review a popular
mid-20th century novel to explore the context of self-directed learning (SDL) and
demonstrate one approach for teaching components of SDL through literature.
Arts-based research has been explored as an approach to using a variety of
media choices to illustrate adult learning concepts. Films such as Educating Rita, Me
Before You (adapted from the novel by JoJo Moyes), and The Rookie illustrate
transformative learning. The autobiography Rocket Boys by Homer Hickam and the
accompanying film October Sky provide alternatives to exploring SDL through two
forms of media: writing and cinema. Educated: A Memoir (Westover, 2018) and Where
the Crawdads Sing (Owens, 2018) are recent examples of books demonstrating SDL,
both of which have received high accolades in their respective categories of memoir
and fiction.
Ray Bradbury’s (1951/2013) Fahrenheit 451 provides adult learners a clear
example of SDL in a concrete setting. For educators who wish to move beyond
traditional teaching to remain relevant, the use of fiction in portrayal of adult learning
theories is a respected alternative. The intent of this analysis is to provide evidence of
the learning experience that transpires in an unconventional and hostile context.
This article uses quotes from Bradbury’s novel to specifically illustrate how the
protagonist of this story embarks on a transformational SDL experience. Using
Hiemstra and Brockett’s (2012) Person, Process, Context (PPC) model of SDL, and
Merriam’s (2001) summarized goals, Bradbury’s work of fiction is portrayed as a way
of learning that remains relevant to this day. First, I provide an overview of the
connection between adult learning and fiction research. Next, I explore Fahrenheit 451
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SDL IN FAHRENHEIT 451
through the lens of SDL, considering learner characteristics, the learning process, the
context, and critical reflection. Then, I discuss the goals of SDL as seen in the novel.
Finally, I conclude this article with implications and limitations of this perspective
review.
Adult Education and Fiction Research
Novelists and qualitative researchers share the connection of writing to portray human
lives (Leavy, 2012, 2019). For more than two decades, fiction has been used as a
qualitative research method to better present social research (Leavy, 2012). Fiction
research as a qualitative research method holds the following objectives: “raising
critical consciousness, accessing hard-to-get-at dimensions of social life, extending
public scholarship, opening up a multiplicity of meanings, building bridges across
differences, unsettling stereotypes, and developing empathy and resonance as ways of
knowing” (Leavy, 2012, p. 254).
Enabling learners to make connections with others through fiction encourages a
different approach to providing examples of the theories in practice. These techniques
can build self-efficacy and awareness, both of which speak to SDL in action (Crawley,
Ditzel, & Walton, 2012). Another positive impact from the utilization of fiction in
education is the progression toward greater social and civic engagement (Gouthro &
Holloway, 2018).
As educators, it is impossible to know what will spark the fire to learn in a
student; therefore, it is beneficial to provide options to explore. Learning with art is an
entirely valid experience. In fact, using literature as an art form to supplement learning
processes encourages empathy while also encouraging conversations on diversity and
difference and constructive debates (Clover, 2015). Jarvis (2012) called for more
research on the depth of empathy obtained from fictional works, recognizing the
validity and importance of this teaching method.
Analysis of SDL in Fahrenheit 451
After recently rereading Fahrenheit 451, it was apparent to me that an essence of SDL
was behind the profound impact of the novel. I became passionate about sharing what I
learned with others in the adult learning community through manuscripts and
presentations. However, when searching for quotes and experiences throughout the
story to argue this point, I found that much of what seemed to be perfect examples were
founded in personal interpretation. Quotes from the novel, transcribed out of context in
a scholarly manuscript, would not be enough to demonstrate the SDL experience of the
protagonist Montag. It was in this exploration of sharing my truth that I found the
method of fiction research. Inspired by a qualitative study by Leavy (2013), a line-byline and thematic content analysis of Ray Bradbury’s story was deemed necessary to
make a successful argument. Adult learning themes are identified and supporting
evidence from the novel is then used to illustrate how SDL occurred in learner
characteristics, learning processes, and social context.
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SDL IN FAHRENHEIT 451
Applied Components of the PPC Model
The novel depicts Montag’s evolving awareness of the society he has blindly accepted
in his past. This newfound awareness drives him to learn more about himself and the
world around him. His society is one in which the government actively works to
influence the exposure of individuals to valuable knowledge thereby limiting the freethinking aspect of its citizens. These acts are deceptive at best, and Montag is one
active contributor in bringing charges against any rebels.
We must all be alike. (Bradbury, 1951/2013, p. 53) – Captain Beatty (Montag’s
boss)
The novel depicts Montag’s life as monotonous. The reader learns that this
monotony is deceiving through the actions of Montag’s work as a firefighter. In fact,
the notion of a firefighter in Montag’s world is substantial. Firefighters are the
destroyers of information. They are instruments of the government to keep society in
the dark, erasing history and important lessons of the past.
[Firefighters] were given the new job, as custodians of our peace of mind, the
focus of our understandable and rightful dread of being inferior; official
censors, judges, and executioners. (Bradbury, 1951/2013, p. 56) – Captain
Beatty
Fahrenheit 451 is examined through the three elements of Hiemstra and
Brockett’s (2012) PPC model in order to understand the environment that allows the
protagonist’s learning to take place. This model, expanded from a previous model,
places the emphasis on the personal qualities, the learning process, and the context in
which the learning is taking place. These three elements connect to create a balance that
allows for SDL to occur (Hiemstra & Brockett, 2012).
SDL in a Person
A critical look at Guy Montag’s characteristics shows that his willingness to open his
mind and see that which he had overlooked in the past is important to his learning
process moving forward. This awareness began his journey in self-reflective learning as
he attempts to understand himself (cf. Mezirow, 1985). His unhappiness and desire for
more out of life are driving points that fuel his autonomy. Montag’s willingness to face
frightening odds and defy those in positions of power, including mentors, speaks to his
resilience for his cause. Once his eyes are open, he cannot refute what he has learned
and seen and continues his path toward new knowledge.
Bravery and resilience.
‘Where do we begin?’ He opened the book halfway and peered at it. ‘We begin
by beginning, I guess.’ (Bradbury, 1951/2013, p. 65)
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SDL IN FAHRENHEIT 451
While the personal characteristics of Montag take Bradbury a novel to explain,
this section will briefly address some of the most important. The strongest
characteristics exhibited by Montag are his bravery and resilience in the pursuit of
knowledge. Resilience is one of the key concepts of self-directed learners as they take
control over their learning process (Hiemstra & Brockett, 2012; Robinson, 2003).
Characteristics that increase the success in this controlled learning environment include
confidence and curiosity (Du Toit-Bris & Van Zyl, 2017; Guglielmino, 2013).
Love of learning and internal awareness.
I want to see everything now. (Bradbury, 1951/2013, p. 154)
Another characteristic that is mentioned for SDL is a love of reading and
learning (Du Toit-Bris & Van Zyl, 2017; Guglielmino, 1977, 2013). As Montag begins
to feel curiosity to find out what is in the books he is burning, his yearning to read can
easily be construed as a love of reading without awareness of what he feels. His love of
learning is discernable as he risks his life in the pursuit of knowledge. Finally, in the
abandonment of his old life, Montag exhibits a need to share this knowledge with
others and change the world.
According to Brookfield (1985), “self-directed learning is concerned much
more with an internal change of consciousness than with the external management of
instructional events” (p. 15). He continued by indicating that an individual’s awareness
of how the knowledge frameworks were constructed are important to the process of
internal change and stated that the ultimate goal is that SDL occurs with minimal
influence from others (Brookfield, 1985). By this structure, the bridge between the
individual and the process of learning is built. It can be difficult to distinguish personal
characteristics from learning processes in action; therefore, the next section focuses
more directly on the process of learning in Fahrenheit 451.
SDL as a Process
Early in its theoretical development, Knowles (1975) stated that SDL is “a process in
which individuals take the initiative, with or without the help of others, in diagnosing
their learning needs” (p. 18). This foundational concept has remained solid, allowing
scholars to build on it over time. This includes the work of Hiemstra and Brockett
(2012) in the model used to guide this review. For this section, this statement guides the
delineation of SDL as a process.
Curiosity. Montag’s process of learning is guided entirely by his curiosity.
After his interest in the unknown is piqued, his intrigue is further fueled by his neighbor
Clarisse. Clarisse does not force him toward his discovery but sheds light on the way
society has changed over time. Montag then questions everything, which is a turning
point from which there is no going back for him. He begins to critically reflect on the
world around him, his home life, his career, and the society the government has
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constructed. In this, the process and Montag’s reflection combine to make meaning (cf.
Brookfield, 1985).
Learning how to learn.
He felt his body divide itself into a hotness and a coldness, a softness and a
hardness, a trembling and a not trembling, the two halves grinding one upon the
other. (Bradbury, 1951/2013, p. 21)
Montag is not aware that he knows how to learn. As such, the learning process
is not planned or structured. He has been trained rigorously to not question anything, to
banish freedom of thought, and to accept ideas in prepackaged format with no room for
question and critique. For the first time, Montag experiences what it is like to desire
knowledge. He chases that desire, going against everything he has been trained to think
and feel. Tentative at first but regardless, he pushes on with his process of inquiry. His
experience shows how the process of SDL can be challenging and painful. The
protagonist’s struggles provide an approach to learning that is ideal for awakening selfawareness in a learning process (cf. Guglielmino, 1977; Taylor, 2008).
SDL in Context
Though the word “self” is found in the term, SDL does not exist in isolation but is
influenced by contextual and cultural factors (Brookfield, 1985; Hiemstra & Brockett,
2012). Autonomous learning in any situation is not context-free (Merriam, Caffarella,
& Baumgartner, 2007). The protagonist is in a prime situation for experiencing SDL.
Montag is in a position of power due to his role as a firefighter. While this allows him
access to various sources of material to encourage his own learning, it also puts him in
a spotlight. Included in the process of SDL is the movement of the learner to gain
awareness of the influences on his or her learning (Taylor, 2008). Montag admits his
own blindness and then realizes the deceptiveness of the government and the
organization in which he works. After this realization, he wants to uncover the truth
that had been hidden for so long. The reader sees how Montag’s learning experience is
further enhanced by the group, essentially a library of people. He learns on his own
surrounded by others. He grasps at a reality they brought before his eyes of which he
had previously been unaware.
I don’t know anything anymore. (Bradbury, 1951/2013, p. 15)
From the sociocultural context at large to the group of intellectuals—the Book
People—Montag joins, each experience plays a role in his learning process. The
political climate is volatile and dangerous. Any learning environment is essentially
outlawed by a government that wants the people ignorant and gullible, focused entirely
on entertainment with no substance. The group provides a safe space where learning is
encouraged and valued, seen as a treasure worth risking everything to protect. As
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Montag experiences the different phases of learning, his process changes based on these
contexts, due to the informal nature of his learning (cf. Candy, 1991).
Applied Goals of SDL
Fahrenheit 451 is of profound impact for individuals who value freedom of knowledge
and education. This story, set in a dark, dystopian world, focuses on the attempt by
authority to eliminate the ability to think freely and discourages the acquisition of
knowledge. It illustrates a society that has fallen into despair at the hands of an
extremely controlling government, one that demands acceptance of mindless
entertainment.
With school turning out more runners, jumpers, racers, tinkerers, grabbers,
snatchers, fliers, and swimmers instead of examiners, critics, knowers, and
imaginative creators, the word “intellectual,” of course, became the swear
word it deserved to be. (Bradbury, 1951/2013, p. 55) – Captain Beatty
The character of Montag’s wife represents the epitome of the general public.
She is an entertainment junkie and spends all her free time in an alternate reality. In
comic books, interactive plays, and reality, relationships are expected to be shallow,
and the term “empty sea” is used repeatedly to describe the space between Montag and
his wife. Captain Beatty explains that people are happier when they participate in
activities that cause an “automatic reflex” (Bradbury, 1951/2013, p. 58), suggesting
satisfaction as a result of drugs and other adrenaline-producing hobbies. He believes
firefighters are the protectors of the happy world, telling Montag, “We stand against the
small tide of those who want to make everyone unhappy with conflicting theory and
thought” (Bradbury, 1951/2013, p. 59). So the stage is set for the status quo.
However, Montag becomes swept away in the quest to satiate his curiosity.
Assessing readiness for SDL includes several factors such as being autonomous, selfdisciplined, and engagement in self-evaluation and self-reflection (Guglielmino, 1977).
As the protagonist becomes more aware of the unspoken rules controlling his society,
he simultaneously becomes more aware of his surprising unhappiness, essentially
becoming more ready for a SDL process.
Goal: Individual self-directedness.
I'll hold on to the world tight some day. I've got one finger on it now; that's a
beginning. (Bradbury, 1951/2013, p. 155)
The protagonist’s learning process is evident through the PPC model, but the
question then becomes the following: to what end? A comparison of three goals in SDL
assists in answering this inquiry (Merriam, 2001). The first goal of SDL is the
development of an adult to have the capacity to be self-directed. The reader sees
Montag’s evolution into a humanistic individual seeking to learn for his own reasons
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(cf. Brockett & Hiemstra, 1991). Continuing, the second and third goals are crucial to
the overall plotline.
Goal: Freedom and justice.
But you can't make people listen. They have to come round in their own time,
wondering what happened and why the world blew up around them. It can't last.
(Bradbury, 1951/2013, p. 146) – Granger
Another goal of SDL is to encourage “emancipatory learning and social action”
(Merriam, 2001, p. 9). In the novel, the final act culminates in a rebellion. Montag is
not necessarily the catalyst for the rebellion as the rebellion existed without him. He
joins forces with some intellectuals, rebels he would have arrested as a firefighter. This
group has one united purpose: a refusal to let the past die in hopes of freedom and a
better future for all humanity. The reader becomes aware of Montag’s perspective on
this chain of events. He becomes introspective, critically reflecting on his own actions
and what they say about him. This represents an internal freedom from the restriction of
knowledge put in place by the government.
“Don’t judge a book by its cover,” someone said. And they all laughed quietly,
moving downstream. (Bradbury, 1951/2013, p. 149)
The Book People have each memorized a book in order to save the stories from
burning to extinction. The mind is each person’s most powerful weapon. They are using
their brains in the rebellion to fight against a government that seeks to take away
individuality, knowledge, and freedom of thought. The novel ends without any
indication of social change produced by these exiled intellectuals, but the group’s very
existence supports Merriam’s (2001) goal of SDL as emancipatory learning.
Goal: Transformation.
It doesn't matter what you do, he said, so long as you change something from
the way it was before you touched it into something that's like you after you take
your hands away. (Bradbury, 1951/2013, p. 150) – Granger
A third goal of SDL is to foster transformative learning (Merriam, 2001). It is in
this transition that Montag moves beyond knowledge acquisition and into a completely
different version of himself, one from which he cannot return to who he was before.
The ultimate transformation is Montag’s defecting from his old life to make a new one,
turning from an enforcer of governmental oppression to a social activist on a mission.
Critical Reflection in SDL
They weren’t all certain that the things they carried in their heads might make
every future dawn glow with a purer light, they were sure of nothing save that
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the books were on file behind their quiet eyes, the books were waiting, with their
pages uncut, for the customers who might come by in later years, some with
clean and some with dirty fingers. (Bradbury, 1951/2013, p. 148).
The novel allows readers to get a glimpse inside the changes Montag faces as he
becomes more self-aware. Bradbury does not simply describe the actions of Montag but
his thought processes as well. Montag evolves from somewhat of an open-minded
thinker into an outright criticizer of the society.
Self-awareness.
And while none of it will be me when it goes in, after a while it’ll all gather
together inside and it’ll be me. (Bradbury, 1951/2013, p. 154)
Bradbury’s writing moves the reader through the progression with the
protagonist, becoming more and more critical of the surrounding cultural environment
often masked by the government’s propaganda. This presentation is in a creative
writing structure, which is different than what is often studied by those interested in
adult learning theories. Much like Brookfield (1985) argued “self-directed learning is
predicated on adults’ awareness of their separateness and on their personal power” (p.
14), the novel gives emphasis to Montag’s progression toward a self-directed learner
through everything he experiences as he realizes his responsibility in the world he has
grown to hate.
Meaning making.
Always before it had been like stuffing a candle… Janitorial work, essentially.
(Bradbury, 1951/2013, pp. 33-34)
According to Brookfield (1985), meaning making occurs through the process of
critical reflection. This leads to the ultimate goal of adult learning: fully autonomous
SDL. A new belief system is created, opening the adult learner to varying new
perspectives on the world (Mezirow, 1985). While this new perception occurs, the
learner is also becoming enlightened on their current beliefs and attitudes that had not
been fully acknowledged in the past (Forrest & Peterson, 2006).
Internal conflict.
Why do you trust me? said Montag. (Bradbury, 1951/2013, p. 147)
Bradbury does an exemplary job of incorporating Montag’s critical reflection
into the complete novel experience. To leave this out would have been a disservice as
the story is much more robust and a richer description with the inclusion of the critical
perspective (cf. Guglielmino et al., 2009).
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Implications for Practice
In both formal and informal learning contexts, using fiction as an educational tool is an
accepted technique. Especially in secondary education, the use of reading classic
writings is often instrumental in teaching subjects such as grammar, sentence
construction, and other key aspects of writing well. In undergraduate programs,
literature courses are a part of some core curricula.
With the intention to not simply educate on literature of society, adult educators
can showcase the absolute relevance of educational theories in action. Linking the
theories in a practical way shows their timelessness and ability to transcend boundaries
between higher education and the world outside the classroom. As adults use their
personal experience to process what they are taught, using fiction is a unique way to
promote critical reflection and dialogue with learners (Lawrence, 2012).
The reading of fiction is a form of mental role play as the reader assumes the
role of the protagonist while reading this novel. Therefore, as Montag undergoes a
process of reflection and realization, the reader can see an opportunity to experience the
same mental exercises. In context of adult education, this experience of role play allows
the learner to envision the SDL process through a fictional character (Gouthro, 2014).
Instead of using one’s own experiences to critically reflect, this experience occurs
through the protagonist and his learning process to bring them through SDL an
alternative way (Forrest & Peterson, 2006).
Throughout this novel, the protagonist works through the components of SDL in
a way that is relevant to adult learners. As adult educators encounter learners with
multiple learning styles, the task of finding learning activities and topics that are
relevant and applicable remains important (Kolb & Kolb, 2005). The incorporation of
fictional representations of the lessons to be learned is one way to reach individuals
who learn best by reading or analyzing creative works. Using novels to teach can also
encourage reflective learning and even social change (Gouthro & Holloway, 2018).
This speaks again to the third of Merriam’s (2001) goals of SDL.
The impetus is on the facilitator to develop relevant discussion questions for
successful teaching from fiction. Well-developed questions are designed to draw
connections from fiction to reality and encourage a cognitive grasp on the topic
(Bloom, Englehart, Hill, Furst, & Krathwohl, 1984). A discussion structured around a
proven taxonomy touches on various processes involved in learning. Promoting healthy
discussion in a safe environment allows learners to verbalize ideas while listening to
other learner interpretations.
Implications for Future Research
Curiosity
Montag, Clarisse, and other characters in the book were highly driven by personal
curiosity despite the government’s restrictive laws on information. Even Captain Beatty
struggled with curiosity as he tells Montag that “every fireman gets an itch” (Bradbury,
1951/2013, p. 59). An investigation into this novel with a specific emphasis on
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curiosity as a biological need is required (Berlyne, 1966). Such exploration would
support a connection between the love of learning aspect with survival tactics of
humans in dire situations.
Improved Adult Learning Facilitation
Fiction research in collaboration with SDL should be further explored to determine how
the two interact to create a productive learning environment. It would be prudent to
better understand how the facilitator can enhance learning by using the book as a tool.
By investigating ways that adult learners respond to various teaching techniques,
facilitators can determine which methods work best in their specific educational
scenario. For example, a facilitator of adult basic education might decide a structured,
guided reading plan works better for learners while a graduate professor may choose to
work with learners on a learning project around a novel. Research into these different
methods of facilitation can help alleviate any concerns around choosing the best
practices in facilitating fiction- or creative writing-based learning.
Context and Power
Critical theorists are a welcome part of the adult learning literature and research.
Incorporation of power and social context is foundational in many educational theories,
including SDL (Brockett & Hiemstra, 1991). As such, fiction research used in
conjunction with SDL and other adult learning theories need to include an exploration
into both forms of influence. This commentary discussed the power and social context
as it pertains to the novel but leaves much to be considered about both the author’s
power and the reader’s social context in the interpretation of lessons from the novel.
Fiction Research
As a qualitative research method, fiction research is growing in relevance (Leavy,
2019). However, as discussed by Luna (2015) and building off of the previously
discussed research implication, taking fiction at face value or without considering the
historical and sociopolitical contexts in which it was written may cause the novel to
lose some of its significance. When moving forward in fiction research, it may be
appropriate to always consider various contextual approaches to themes being studied.
Limitations
One of the most stringent limitations in considering fiction as a teachable method
includes knowledge of the all-over context (Nayebzadah, 2016). When it comes to the
consideration of power, an adult educator must remain open to the knowledge that the
author’s power is still exerted over the story and characters.
As fiction is the manifestation of an author’s imagination, it is completely
subjective (Banks, 2012). Fiction is not entirely real. Any self-awareness or authenticity
that seems apparent must be considered for exactly what it is, a creation and a work of
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art by the author. When authors send their works out into the world for consumption,
they are thereby releasing any intentionality as the readers will then take control over
any messages gained or, in such case, theories learned. As such, the learning processes
that occur may be entirely different than the educator or author originally intended
(Flyvbjerg, 2006).
Conclusion
Fiction-based research is not a common practice and is equally undervalued in teaching
by fiction in higher education outside of the courses specifically for literature
(Nayebzadah, 2016). Storytelling is an inherently humanistic approach to teaching;
therefore, the incorporation of fiction into theoretical approaches to adult learning
concepts remains logical. There exists an accessible bridge between fiction and theory,
and educators are remiss to ignore it due to disbelief in its validity (Banks, 2012).
But even when we had the books on hand, a long time ago, we didn’t use what
we got out of them. We went right on insulting the dead. . . . We’re going to
meet a lot of lonely people in the next week and the next year. And when they
ask us what we’re doing, you can say, We’re remembering. (Bradbury,
1951/2013, p. 156) – Granger
This article provided a preliminary overview of the novel Fahrenheit 451
viewed through fiction research and SDL. By analyzing the novel, the components of
SDL emerged as foundational to the understanding of the story, the main character, and
his learning process. With the inclusion of ideas such as social reform and critical
reflection, using the model provided by Hiemstra and Brockett (2012), and
consideration of the use of culturally applicable options of instruction, this perspective
piece provides an argument of why this specific story can be instrumental in teaching
SDL-related theories.
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Holley Linkous (hsharp1@vols.utk.edu) is a doctoral candidate and graduate assistant
in adult learning at the University of Tennessee, Knoxville, in the educational
psychology and counseling department. She holds a Master in Business Administration
degree and has a career in business.
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