Il Mulino - Rivisteweb
Roberta Sassatelli
Commoditization and consumption, choice and
practice
(doi: 10.1423/95511)
Rassegna Italiana di Sociologia (ISSN 0486-0349)
Fascicolo 3, luglio-settembre 2019
Ente di afferenza:
Universitatale di Milano (unimi)
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TAVOLA ROTONDA
Consumption: a sociological analysis
A roundtable on and with Alan Warde
discussing
MARGIT KELLER, SOPHIE MAISONNEUVE, ROBERTA SASSATELLI,
ALAN WARDE
Consumption. A moment in everyday practices
by MARGIT KELLER
Books on consumption abound, because it matters in individual lives as well as political, economic and cultural debates
about the past, present and future of human societies. It is no
surprise that recent years have seen a myriad of versatile anthologies published: starting with the Consumption (a majestic four
volume set, edited by Alan Warde 2010) to be followed by the
Oxford Handbook on the History of Consumption (Trentmann
2012); Handbook on Research on Sustainable Consumption (Reisch,
Thøgersen 2015), Routledge Handbook on Consumption (Keller et
al. 2017), Oxford Handbook of Consumption (Wherry, Woodward
2018) and The Sage Handbook on Consumer Culture (Kravets et
al. 2018). This is just to name a few with a more sociological
bent and leave marketing-oriented consumer behaviour tomes
(an equal, if not a greater number) aside.
Having had the honour of being the first editor of one of
those handbooks, gives me confidence to remark that time is ripe
to take stock of the vast terrain of consumption studies and to
carve some system into this diversity. Yet the above-mentioned
books are galleries and kaleidoscopes that endeavour to pin down
the state-of-the-art, cover a wide array of topics from product
labelling to fashion marketing and include a diverse ensemble
of authors from various disciplines and parts of the globe. Furthermore, some earlier landmark books on consumer culture like
Mike Featherstone’s Consumer Culture and Postmodernism (1991),
Yiannis Gabriel’s and Tim Lang’s The Unmanageable Consumer
RASSEGNA ITALIANA DI SOCIOLOGIA / a. LX, n. 3, luglio-settembre 2019
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
(originally from mid-1990s, its third edition in 2015), Don Slater’s
Consumer Culture and Modernity (1997) and Roberta Sassatelli’s
Consumer Culture: History, Theory and Politics (2007) are also
elegantly composed influential collections of ideas, rather than
single storylines of consumption theory.
Alongside these important volumes two books stand out
offering a comprehensive narrative with a coherent (even if
complex and disputable) explanation to some of the basic why’s
and how’s of contemporary consumer societies. The first (in my
idiosyncratic choice) is Colin Campbell’s The Romantic Ethic and
the Spirit of Modern Consumerism, a most elegant reworking
of Weber’s Protestant Ethic and the Spirit of Capitalism (2002),
which details the mechanisms of a pleasure-seeking outlook of
today’s hedonists. The second is Dan Miller’s Theory of Shopping (1998) an anthropological account of a particular aspect of
consumption. Miller paints a convincing picture of shopping as
ritual, act of sacrifice (usually by the mother/wife) on the altar of
family cohesion and longevity, as well as meticulous construction
of thrift. In this company Warde’s fresh volume takes a worthy
position. Consumption. A Sociological Analysis, which – as the
title suggests – builds a persuasive case for taking consumption
apart and putting back together from a sociological point of
departure, using social practice theory, in particular.
Warde sets out to challenge root notions. Unravelling the
sovereign individual consumer forms an interwoven theme, complemented by the analysis of the «unwinding» of the «cultural
turn» in consumption studies (see also Warde 2014).
Warde states that he focuses on both «ordinary consumption»
– a trademark term from his and Jukka Gronow’s seminal edited
volume from 2001, a strong forerunner of the so-called «practice
turn» in consumption studies – and conspicuous consumption.
However, besides his deep conversation with Bourdieu, his account slants towards the «ordinary». He – evidently on purpose
– strips the consumer of most of her/his freedom, individuality
and voluntary action – placing more emphasis on constraints. Yet,
he definitely does not reiterate the partly critical-theory-inspired,
partly popular presentation of the consumer as a mindless dupe
or victim, who is tossed around at the mercy of commerce that
imposes needs, desires and their satisfactions on her/him. This is
a different kind of a constrained consumer – by habit, routine,
material infrastructures and collective social meanings and norms.
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591
Consumption as an activity is not a casualty of the all-powerful
capitalist machine, neither is it a noble act of will-power and
expression of the Enlightenment ethos of liberty, progress and
self-actualisation. Consumption is mundane, normal, everyday,
almost boring.
Dismantling the heroic consumer occurs on two levels: firstly,
the author offers a brief historical overview of consumer culture
theorizing. Warde highlights Feathersone’s Consumer Culture and
Postmodernism as a climax of the cultural turn, in which the plans
and yearnings of the empowered and inspired consumer (capable
of «controlled de-control» within the overly aestheticized and carnivalesque postmodern scene) stand centre stage. In late 1990s and
early 2000s the cultural turn began to wane, thus bringing to the
fore social practice theory-based approaches in which the profusely-cited article by A. Reckwitz Toward a Theory of Social Practices:
A Development in Culturalist Theorizing of 2002 and Warde’s own
paper Consumption and Practice Theory stand as landmarks. Or
as Warde (2017, 53) puts it «the journey pursued by Baudrillard
from use value to sign value is reversed» as a result of the low
tide of a particular culturalist theorizing, which has given way to
conceptualising consumption as a moment in everyday practices
(rather than «consumption practices» as a distinct set on their
own). The second level provides a in-depth sociological explication
of the enactment of everyday life, justifying why and how the
consumer is both bounded and enabled by practices. This draws
on (but does not fully reincarnate) the ontology of Ted Schatzki
(1996, 2002), which depicts the social world as a flat plenum of
practices and material arrangements. Thus, Warde’s exposition is
both meta-theoretical, even historiographic, as well as substantial.
He repudiates «a model of consumption based on the process of
an individual going shopping» and «focuses instead in detail on
the social processes involved in the utilisation of goods, services
and experiences» (Warde 2010, 60).
This is a book primarily about «appropriation», whereas
«acquisition» and «appreciation» (basic components of consumption, as defined is e.g. Warde 2010) as well as «divestment»,
«devaluation» and «disposal» (see Evans 2018, Halkier et al.
2017) are discussed less. Warde elaborates on appropriation
at length, doing so with a marked emphasis on ageny of the
practitioner, thus diverging from the stronger versions of practice
theory (see e.g. Shove et al. 2012), where the actor is cast into
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
the background. Warde (2017, 94) stresses meaningful personal
engagement with the world by «the individual at the intersection
of practices», in the course which items, services and experiences
get appropriated. Warde’s strong agenda on consumer competence
is especially notable: «However, rendering appropriation central
shows consumption to be serving purposes for life conduct, for
being a decent person who is competent in the management of
everyday life» (ibidem, 78). This resonates well with the seminal
inaugural discussion of the Journal of Consumer Culture. Dan
Miller (2001), even though not using the terminology of practice
theory at the time, put forth a similar point of a decent and
dignified life – as a defence from the overly-criticized materialist
over-consumer stereotype – for people not besieged by excesses,
but rather by deficit and scarcity of clean water, appropriate
housing, clothing or healthy nourishment. Consumption – even
though conspicuous extremes exist and the total amount of
production and consumption on the late modern level and scale
has done immense damage to the ecosystem as well as social
cohesion – is primarily a mundane, ordinary set of activities to
lead a «normal everyday life». This is a sympathetic, sober and
wholesome view to be recalled, whenever moralizing and totalizing
debates are enflamed on better individual choices, as if it was
all dependent on personal discretion and awareness.
Such a perspective is fully expected given the affordances
and conceptual toolboxes of social practice theory – so far – has
on offer. Not least because the author has explicitly indicated
that the main subtext of the whole volume is to explore the
potential of practice theory to provide a conceptual framework
for the analysis of consumption. Practice theory has, to a large
extent, focused on the mundane, the utilitarian, and the habitual
and done this with a lot of persuasive vigour. On the other
hand, it has downplayed the expressive, the conspicuous and
the communicative. Thus the limitations and uncharted terrains
of the theory become visible: primarily lack of understanding of
large-scale phenomena, of socio-technical systems’ change and
reproduction; of the «mediation junction» of production and
consumption, as well as issues of power (see also Nicolini 2016;
Watson 2016; McMeekin, Southerton 2012). But it has to be
emphasized that these limitations (and Warde does acknowledge
them in this book and elsewhere, see Welch, Warde 2016) are
signs of today, but not necessarily tomorrow, as additions and
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593
advances are constantly published proving that practice theory,
let alone consumption analysis inspired by it, is by no means a
complete project. For a recent authoritative elaboration see Hui
et al.’s edited volume The Nexus of Practices (2016). A new special issue call by the Journal of Cultural Sociology concentrating
on the cultural, expressive, symbolic as well as the political in
practice theory is also a case in point. All these signs, perhaps
best summarized in a critical paper by David Evans (2018)
ambitiously titled What is consumption, where has it been going,
and does it still matter? indicate that the tides may be turning
yet again, bringing the cultural, critical and political back onto
the consumption studies arena.
A thorough discussion on the nature and role of critique is
also presented by Warde. His analysis of critique in lay discussion – mass media, social media or just everyday talk – or in
small commonplace acts «where conventions and orthodoxies are
overturned» (Warde 2017, 161) is refreshing, even though he
acknowledges that «solid foundations for general critique» are
hard to find. Logically, he makes a plea for sociologists to study
these phenomena, «to examine reservations about consumer culture held by the population at large» (ibidem, 161). This neatly
weaves together understanding of the competent consumer for
whom consumption is a utilitarian act of leading a decent life,
simultaneously emphasizing that lay knowledge and resistance to
the vagaries of contemporary consumer society is practically enacted
on a daily basis. Sociologists should know more about «grumbling,
complaining and organizing» (ibidem, 167). This is presented as a
scale of action, where informal and private assessment of individual
experience stands at one end, official complaining in the middle
and collective organizing leading to social movements pursuing
causes from local food to energy cooperatives, on the other end.
Warde advocates analysis «without holism» and «without moralism» being sceptical of the academic (or lay) capacity to mount a
macro-level totalising critique that is helpful in enhancing human
knowledge or social improvement beyond political propaganda.
The final section of the book discusses policy and intervention
in the context of sustainable consumption. This is a burgeoning
area of research, where practice theory has most visibly been
employed. Much of this work has been done within the European
Sociological Association’s Research Network of consumption, one
of the stalwarts of which is Alan Warde himself. His discussion
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
with behavioural economics and the popular «nudge» approach to
provide a «choice architecture» for social life that gently pushes
people onto healthier and more eco-friendly paths (see Thaler,
Sunstein 2008) is a balanced exposé, where shared points and
dissimilarities are juxtaposed without over-protective sniping and
aggression towards the theoretically different.
Although the book is not meant for a non-academic audience (even though its presentation and logical analysis cutting
phenomena into manageable chunks is a style that could be
easily followed by an educated professional not necessarily with
a sociological training), there are take-aways from this text for
the policy and governance discussion (see e.g. Hampton, Adams
2018; Keller et al. 2016) such as «corporations and suppliers are
easier to regulate than individuals because they are fewer, but
also because, as organisations subject to economic rationality, their
behaviour is more predictable» (Warde 2017, 200). Warde advocates more robust economic regulation that requires commitment
by governments. At the same time, he observes the reluctance by
political forces to do so. Even though «regulation, more a matter
of negotiation than prescription, offers more flexible remedies
than prohibition» (ibidem, 202), it is complicated to carry out.
Here a detailed analysis and dispute is needed: which activities
to regulate by which rules, who should observe them and how
to «oversee compliance» (ibidem, 202).
Although he does not say it out loud, the implication is that
social sciences and particularly sociologists should have a more
audible voice in this complex programme. Why the broad picture
of sustainable transition and social science involvement in this (see
for example the research agenda of the Sustainability Transitions
Research Network, Köhler et al. 2017) is far from satisfactory,
might be partly explained by the very word «negotiations». There
is a lack of skill, insufficient «good practice» (both in the lay
and sociological meaning of the word) of co-creation and discussion – between multiple groups from NGOs (of consumers for
example), incumbent industry actors to ministry officials and the
academic community – that could lead to second-order learning
and new cognitive frames. If there is something the reader, at
least with an applied intervention bent, is left craving for (quite
characteristically to a social science book or paper on consumption) is a sober, balanced and down-to-earth, yet sociologically
sound, conversation with the policy and industry audiences. The
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question of «how» regulation of consumption (i.e. tackling the
problems induced by firms’ production and distribution activities)
is to be conducted on a practical level, is left mostly unaddressed
by sociologists. Yet, realistically that this too much to demand,
as it would lead to eclecticism in ambition and argumentation,
for it is a too complex an issue to be remedied by one book.
Finally, this book invites to ponder over language, particularly
English, the lingua franca for most scholars in today’s world.
Alan Warde, with a privilege of a native speaker, creates sociological text with a remarkable beauty and richness of phrasing.
For him words seem to be more than mere tools for getting
things said. In addition to tracing his thought, zooming in on
individual expressions also offers pleasure. Particularly, Warde is
a master of definitions. Even though not all-encompassing, his
delineation of consumption deserves verbatim citing: «I propose
that consumption be seen as a moment in the many practices
of everyday life which shifts attention to the appropriation and
appreciation, as well as the acquisition, of goods and services.
This extends consumption beyond the economic realm, helping
to grasp why it is so important to people, how it is aligned
with other aspects of everyday life, and how it is fundamentally
social activity» (Warde 2017, 5). Another example of a usable,
yet elegant definition runs as follows: «I consider theories as conjectural, and as logically consistent, integrated, core propositions,
connecting concepts referring to a real world, and serving as
lenses to aid practical understanding of complex empirical reality»
(ibidem, 25). His sophisticated take on consumption complies
with all these criteria. It is a well-organized theory – in which
the consumer-practitioner entangled in his/her everyday doings
is treated with dignity and respect – that neatly ties together
various threads of Warde’s earlier work.
Margit Keller, Institute of Social Studies, University of Tartu, Lossi 36,
51003, Tartu, Estonia. E-mail: margit.keller@ut.ee.
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Consuming Consumption
by SOPHIE MAISONNEUVE
Issued almost three decades after Alan Warde’s first publications on the sociology of consumption, this book is both a
reflexive statement on 30 years of scientific production and debate
in the field to which the author so decisively contributed, and a
program for future research. Indeed, the purpose of this book
is, by mapping the main approaches developed in the analysis
of consumption, and by highlighting their limits, to establish
the relevance of a theory of practice approach and, from there,
to suggest new paths towards a nuanced critical agenda for the
study of consumption. Hence, whilst it opens as a synthetic
handbook on the sociology of consumption, this collection of
articles progressively unfolds as a systematic undertaking to build
a stimulating and ambitious program – yet deeply grounded in
a decades-long reflection on that object, and very modest in its
tone – to make sociology a reliable and useful tool for scientific
engagement in the field of consumption.
Given the richness of the theoretical insights and the impossibility of developing an exhaustive review of all aspects implied
by this publication, I will tackle only a few elements that appear
to me – a French sociologist with an interest for history, culture
and technologies – as especially stimulating.
Models and complexity
But I shall first discuss the general frame of the book – the
representation of the field of the sociology of consumption – as
it grounds most discussions about the orientations to be privileged and the lacks to be filled up. Resorting to Abbott’s (2001,
26-32) fractal model for the representation of scientific activity,
Warde suggests that theory of practice allows sociologists to
overcome the traditional opposition between individualism and
holism and to resolve some empirical difficulties. Representing
the field as structured by a polarity allows the author to present
his research as a «third path», the solution to long-lasting and
often sterile debates among «schools of sociological thoughts»
(Warde 2017, 5):
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Approach
Individualist
Pragmatic
Holist
Theory/discipline
Economy/psychology/
cultural studies
Theory of practice
Sociology/
structuralism
Determination
Free and
rational choice
Multilevel and
complex
Social determination
Focus
Act of purchase
Appropriation
Act of purchase
This representation is very efficient to build a clear view of
the structuration of the field and to understand the key issues
at stake in the book. One could discuss the accuracy of such a
model that can lead to some simplifications and to an inclination
for binary thought, as a result of an overemphasis on oppositions.
This seems to be the case on p. 52 when the three dimensions
of consumption (instrumental-calculative, aesthetic-expressive, and
practical-mechanical) are presented as alternatives, whereas an
interesting perspective could be to reflect about how they can
articulate to each other and have a different importance according
to situations. Indeed, one can wonder whether people systematically «choose» between emotional dimension and social display
when they consume an item (ibidem, 53-54). But such kind of
reasoning is an exception in the book; it is strictly circumscribed
to the discussion of previous «schools sociological thoughts» and
totally disappears in the central chapters dedicated to an in-depth
exposition of the author’s approach to consumption. Indeed,
as Warde puts it, this model’s main interest is «heuristic» and
should in no way be considered «realistic» – it clarifies dominant debates in the field, and helps understanding the specific
contribution of theory of practice approaches to this field.
Now, I would like to discuss three of the major contributions
of this work to the analysis of consumption. These inputs ensue
from three characteristics of consumption as defined by the
author: consumption as engagement, consumption as a process,
and consumption as an ordinary practice.
Consumption as engagement
The focus on consumption as «use» and «appropriation» has
several very stimulating implications. Whereas such a definition is
not new (de Certeau 1984; Miller 1987; Campbell 1995), Warde’s
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systematic reasoning and his endeavour to build a critical and
constructive synthesis on the ground of previous theories of
practice (Giddens 1984; Bourdieu 1990; Schatzki 1996; Reckwitz
2002) make his contribution very fruitful.
Defining consumption as appropriation leads the author to
highlighting an overlooked dimension of consumption: engagement. Indeed, as Warde puts it, «an active conversion process is
necessary to turn an item into an enjoyment» (Warde 2017, 73),
and «it is neither the item per se, not the item alone, but also
my orientation (which might be cognitive, practical or emotional) towards it which determines whether an act is, or is not,
consumption. That is to say, the manner of appropriation affects
the satisfaction derived» (ibidem, 74). Listening to muzak in a
lift or a shop is not consuming music, whereas choosing this
or that specific piece in this or that specific situation in the
purpose of this or that reward or enjoyment, is consumption.
This has two implications that highlight the limits of both
the individualist/rationalist/economist and the holist/sociologist
approaches: regarding the first, desiring an item is often not the
source, but instead the effect, of engaging with it. As (Becker
1963) and later (Hennion et al. 2000; Maisonneuve 2009b) have
shown (on different theoretical grounds), it is through repeated practice that technical and body skills arise, as well as the
ability of feeling the pleasure or the reward to be taken from
the use of either drugs or music. One is not born a consumer
(drug user, music lover), but becomes one – «the consumer»
does not exist per se. Consuming is not only selecting, and
even not only appreciating, but also appropriating – that is,
adapting one’s utilisation to changing situations and experiences.
The second implication relates to the limits of holist approaches
to consumption: the lens of practice leads to acknowledging the
importance of commitment (and not only of social classes, that can
be secondary in this context) as a source of social differentiation
(Warde 2017, 87-88). In many everyday situations – not only in
competitive or highly specialised ones – is repeated practice the
ground for building «internal rewards», specific «know how» as
well as commitments and dispositions. For instance, the duration
and intensity of engagement in music listening practices determines an agent’s approach to consumption – how much time
and energy she is ready to spend on discovering music, which
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tools she will use to discover new music, and whether she will
rely on others’ recommendations (Maisonneuve 2019).
The empirical consequences are threefold.
First, the ground for consumption and its quality are considered as lying not in the item in itself (model of the rationale
consumer) nor in the agent’s sole intention (cultural turn perspective), but in the articulation of both through appropriation.
Consumption is a performance that is enshrined in a series of
constraints and frames orienting an agent’s relationship to an
item: market agencements (Callon 2013; Cochoy et al. 2016),
social significations, economic and cultural capital, practical
skills, internal rewards (that can be built through experience
and routine). Hence, this relationship is not given, but instead
it is in perpetual construction and evolves according to changing
situations. This does not mean that social structure, symbolic
value, price or technological aspects, have no importance, but
that each of these is only one aspect of a complex and changing configuration through which consumption happens. Such a
perspective allows one to understand the changing status (appeal)
of items over time, social groups, or even in an individual’s
«career» of consumption.
Second, this definition of consumption as appropriation implies a new perspective on the relationship between individual
and collective levels that, although it is one of the decisive assets
of theory of practice, has rarely been exploited in the field of
consumption. Yet, this is a decisive insight to go beyond both
the economist or purely cultural approach, and the holist one.
Appropriation, as anchored in practice, is both individual – rooted in gestures, manipulation, skills, adaptation to self-oriented
purpose, emotions, tastes, memories – and collective, in so far
as individual practice rely on shared experiences, conventions,
meanings, but also markets and technologies. This gives clues
to understand trends (fashion, anti-consumerist movements) in
non purely ideological/cultural/rational terms, as well as (for
instance) to grasp taste or emotions in terms non reduced to
social stratification. It allows one to go beyond a narrow critical
perspective whereby the sociologist knows better than the agent
herself what «counts» for her (Boltanski 1990), without assuming
an atomistic model. Finally, it also gives way to understanding
innovation – an issue I shall develop below.
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Third, if consumption lies in one’s «purposeful engagement»
in the relationship to an item (or product, or service or ambience [Warde 2017, 66]) and does not depend on possession,
consumption can be analysed as taking part in sustainable development: this perspective allows one to consider the possibility
of sustainable consumption, as grounded in sustainable everyday
practices. But «engagement» should not be misunderstood, as
one more manifestation of the self-conscious, rationale, consumer.
How, then, can theory of practice contribute to a reflection on
sustainable consumption? If consumption arises through «purposeful
engagement» and the pursuit of «goals» (ibidem, 73), how can
the argument of ordinary consumption as «not necessarily self-conscious» or «purposive» (ibidem, 90, 203) be understood? Rooted
in a critical appropriation of Bourdieu’s work on practice and
habitus (Bourdieu 1977; 1984; 1998), nuanced through Schatzki’s
(1996) in-depth analysis of practice, and reformulated through the
consideration of neuroscience and behavioural economics (Thaler,
Sunstein 2008), Warde’s argument is that engagement is not a
purely value-oriented, self-conscious expression: it arises from
everyday practice, social ties and internal rewards. In this sense,
«engagement» characterises a form of «attachment» (Gomart,
Hennion 1999), a (situated and potentially changing though
anchored in routine) strong tie to a product, practice, group,
or value, that results from practical, everyday relationship to it
and that is deeply rooted in practice as a «coordinated entity»
(Schatzki 1996). Hence, «nudging» (Thaler, Sunstein 2008), as a
series of incentives articulating technological-practical facilitation,
social ties and «cultural conventions», internal rewards, as well
as multidimensional valorisation (including self-oriented ones like
taste and pleasure), appears as a tool to be considered with
attention in the purpose of sustainable development.
More generally, this practice-oriented analysis of consumption
as engagement appears to me as offering interesting clues to
develop a broader reflection on engagement in its socio-political
dimensions. Starting from a discussion of theories of consumption as choice, this practice-theory-oriented development on
consumption as engagement indeed progressively builds a much
broader perspective that leads to a reflection on the role of the
sociologist in society. Whereas some points of the author’s thesis
can be discussed (as the representation of the sociologist as the
«interpreter» who «helps ordinary people to understand better
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their predicament» [Warde 2017, 169]), the concern that theory
be not an end in itself but a foundation for intervention confers
this book a supplementary value.
Consumption as a process: the temporal dimension of consumption
The focus on appropriation has another implication: it highlights the developmental dimension of consumption, both on the
individual and the collective levels.
On the individual level, the statement that «consumption exists
in the process of doing something» (ibidem, 77) implies that the
relationship to an item is never given nor determined by only
external factors. Hence, this approach allows one to think about
a blind spot of Bourdieu’s theory of cultural capital. Indeed, as
Warde very convincingly demonstrates, the dichotomy between
Bourdieu’s theory of practice and his developments on consumption and cultural capital leads to the impossibility of considering
taste and cultural consumption as something else than the pure
expression of a «class habitus». Hence, in a way, consumption is
primarily considered as something static, frozen in time – as the
expression of class belonging and the reproduction of norms –,
in as much as Bourdieu was more interested in class stratification
than in class mobility. Although one should acknowledge that
Bourdieu introduced some consideration for temporal change
with the notion of «quarters of nobility» (i.e. seniority in that
class) that was supposed to explain intra-class differentiation
(Bourdieu 1984), this remained a tool for accounting for stable
differentiations at the time of observation – in other words, the
timely dimension of consumption was overlooked.
Whereas Warde (2017, 96) gives few examples of changing
practices in the field of consumption, this approach opens very
promising perspectives for understanding individual «careers» in
as many fields as food, sports or arts – and probably much more.
As for this precise notion, a more explicit confrontation with
Becker’s contribution would be interesting in that, notwithstanding
Becker’s different theoretical frame, his analysis offers a quite
detailed account of the relationship between the incorporation of
conventions, the evolution of feelings and a growing enjoyment
throughout the development of a practice (Becker 1963).
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
In continuity with preceding developments (and as a logical
consequence of the concept of practice), Warde also envisages
the evolution of practices on a collective level: the notion of
«trajectory of practices» refers to their transformation as «conditional upon the institutional arrangements characteristic of
time, space, and social context» (Warde 2017, 89). He insists
on «the social construction of practices, the role of collective
learning in the construal of competence, and the importance of
the exercise of power in the shaping of definitions of justifiable
conduct» (ibidem, 90). Again, Bourdieu’s focus on the concept
of field (Bourdieu 1996) leads him to think about change on a
mainly institutional and ideological basis, thus minoring the role
of practical skills and doings. Whereas for Bourdieu, changes
occur through the competition for domination, Warde (2017, 91)
insists on the importance of practices themselves, as they articulate «understandings, conventions and aspirations» that are not
necessarily oriented towards domination and competition, but tied
to many other dimensions (e.g. emotional, corporeal, cognitive).
Still, whilst this development opens very stimulating perspectives for examining the relationship between reproduction and
innovation, it remains quite general, offering few examples (ibidem,
90-2). This, however, is fully coherent with Warde’s definition of
theory as «conjectural», and indeed, suggesting new paths for
research is a decisive contribution to the field.
One can also wonder about the very marginal place of ANT
in the discussion on consumption as a process. Whereas ANT
and the sociology of innovation are often cited for their contribution to the analysis of the market and practices in the field of
production and intermediation, they also gave a decisive impulse
to a renewed interest for the role of consumers in socio-technical change. It seems to me that ANT would help develop
a more detailed and concrete analysis of both the relationship
between production and consumption and processes of innovation. As for the first aspect, I find very interesting the remark
that consumption does not automatically derive from production
and even from the channel of acquisition (ibidem, 72); I would
suggest that resorting to Akrich’s concept of «script» (Akrich
1992) would help developing a more comprehensive account of
this space for intervention on the part of consumers in the very
process of appropriation. As for the second aspect, innovation, its
analysis, although general, is nuanced and balances the roles of,
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respectively, producers and consumers (Warde 2017, 91); Warde
also insists on the diversity of consumers’ dispositions and on
the role of conventions and «the institutional context» (ibidem,
138) – all of which are very stimulating remarks. I would find
interesting here to confront these remarks with ANT. Indeed,
this theory further bridges the conceptual gap (or opposition)
between production and consumption, as it approaches the market as a network (including intermediaries, technological devices
and commercial agencements). More specifically, the concept of
«translation» (Callon 1986) offers interesting insights to grasp
the negotiations occurring during the process of consumption. In
addition, it gives an important place to practices and materialities, as they are considered as fully constitutive of the network.
In a way, ANT contributes to supporting an analysis of change
from inside practices, balancing (although not undermining) the
role of rationale decisions and symbolic values and privileging
a representation of dynamics in terms of perpetual negotiations
instead of either freedom (of the «rationale consumer») or constraints (exerted by «the society», «the class» or «the field of
production»).
Consumption as an ordinary practice
As a sociologist and historian interested in amateur practices,
I have long felt unsatisfied with Bourdieu’s accounts of taste and
cultural consumption. Whereas Distinction is a decisive contribution
to the sociology of culture, the theory of illusio does not prove
sufficient to fill up the gap between amateur declarations and
practices on one hand, and the principle of class determination
on the other (Boltanski 1990): how can sociologists decide that
the concern for distinction prevails over internal rewards, whilst
amateurs insist on (and show up, through their activities, the
importance of) the latter dimension? How can immediate and
internal pleasures such as manipulating objects, resurrecting
memories or sharing emotions (Maisonneuve 2001) be accounted
for in this frame? Approaching consumption (including cultural
consumption) as an ordinary practice offers decisive solutions
to such issues.
As Warde (2017, 121-3) very convincingly demonstrates, the
concept of habitus does not make enough room for practical
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dispositions, unconscious conducts and non-instrumental practices. If some of his critics overlook the fact that Bourdieu’s
approach is statistic and does not imply any systematic nor total
class determination («agents are always seen as fitted», ibidem,
121), the series of objections developed by Warde delineate a
series of issues that make an account of consumption in terms
of field unfit to chart the diverse, innovative, often non-strategic
and non-instrumental nature of consumption practices. Bourdieu’s
focus on field and on habitus as expression of one’s position in
the field leads him to underestimate people’s ordinary practices
and their propensity to «adapt, improvise and experiment» (ibidem, 91), that yet any empirical approach leads to unveil. In a
way, Bourdieu’s frame better fits in with the field of production
than with one of consumption (ibidem, 123), in that he insists
on «strategic and instrumental action», «conflates competence
and power» (ibidem, 121) and overlooks «internal goods (self-esteem, personal development, moral satisfaction, social interaction»
(ibidem, 122).
In this critical portrait of strategic consumption, I cannot but
see, as a watermark, its contemporary counterpoint as developed
by de Certeau (de Certeau 1984). Whereas some aspects of his
work, both methodological (abundant use of metaphors and important place given to intuitions) and theoretical (a gap between
a holist approach to systems of domination and a sometimes
«romantic» individualist approach to practices, with an prevalence
given to individual logics), as well as his postmodern-culturalist
heritage, can be the ground for a cautious reference to his thought
(Maigret 2000), I would like to highlight a few interesting contributions to both a critic of habitus and a practical approach to
consumption. Considering habitus as a «mystic reality» crushing
«ethnographic singularities» (de Certeau 1984; Maigret 2000, 526),
de Certeau decisively contributed to questioning consumption as
a homogeneous entity directly emanating from production and
to focusing on it as an activity rooted in everyday practices. His
study of cooking, living and reading practices sheds an interesting light on consumption as a process of appropriation that
implies «poaching», «tricks» and «diversion». More specifically,
his concept of «tactic» as a characteristic of everyday practices,
by emphasising constant adaption to situations, non-anticipation
and the capacity for innovation, offers an interesting basis to
discuss Bourdieu’s overemphasis on «strategies».
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This established, I do not want to conflate de Certeau’s theory
of consumption with the present work. Indeed, not to mention
the limits of de Certeau’s approach presented above that would
make the comparison inappropriate, a major input of this book
is that it places such analyses in a broader perspective. First,
far from focusing exclusively on everyday practices, it takes into
account both social stratification and the institutional framework
(Warde 2017, 127, 138) that orient them and confer them potentially changing values. Moreover, and as a consequence, it offers
a theoretical basis for accounting for social reproduction and
change, and for the transmission of cultural dispositions – an
aspect that is absent from de Certeau’s work. This is another
evidence of its ability to bridge the opposition between a structuralist-bourdieusian approach and an expressive-culturalist one.
Perspectives
Now, as an invitation to discussion, I would like to raise a
few questions that emerge from the book.
First, whereas I find very useful the systematic and composed
definition of consumption as offered on p. 66 – «(1) a process,
(2) whereby agents engage in appropriation, (3) of a good, service, performance, information or ambience, and (4) which is a
product of human work» – I feel quite confused about the a
priori definition of the third term, as developed on pp. 69-71,
where it is stated that «if an item is not in any way diminished,
used up or destroyed in the course of an activity, the process
involved is not consumption» (ibidem, 70). Although according
to its etymology, consumption is associated with the depletion,
destruction or diminution of a good, it is unclear to me whether
the fact that a good survives after one has experienced it implies that this experience is not consumption. This question is
particularly acute in two situations.
The first regards the case of concomitant, concurrent or
successive consumption by different agents. In other words, is
appropriation necessarily exclusive of other consumers? Economists
forged the concept of non-rivalry to insist on the specificity of
a series of goods the value of which is not diminished by their
consumption by a quantity of agents: when I buy a book, or a
CD, or a MP3 file, my experience of it is not diminished by the
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number of items in circulation – the contrary is often observed
(the more people consume a good, the more value – and not
only economic, but also symbolic, emotional… – it gains). Even
from a sociological perspective, the fact that an item’s appropriation is shared can enhance the value of its consumption: this
is the case with games and concerts1 (Frith 1978; Maisonneuve
2009a; Hennion 2015), but also with recorded music that is often listened to together, as well as copied and passed to friends
(Hennion et al. 2000; Maisonneuve 2019), and the same could
be said of meals, cigarettes, books…
As for the second case, the recording and archiving of performances raise another series of questions: if a concert vanishes,
and its attendance can thus be, under certain limits, considered
as consumption, what about its appropriation through a video or
sound recording? Does recording (hence the possibility of multiple
successive appropriations) delete the consumerist nature of listening? In my understanding of the above quoted definition – as
in my fieldwork observations –, this is not necessarily the case,
but the arguments developed by the author hint to the contrary.
This raises very stimulating questions for the understanding of
consumption in the digital era, in which obsolescence and rivalry
encounter major upheavals.
Moreover, regarding the fourth term of the definition («a
product of human work») (Warde 2017, 71-3), I wonder whether
the distinction between the «natural» vs. «artefactual» nature of
an item is relevant to determine whether a practice is, or not,
consumption: I can agree that watching an eclipse from my
window is not consuming it, but does the selling of a trip to
watch an eclipse not transform this experience into a commodity?
A commercial agencement (Callon 2013), as it introduces some
part of human production and enshrines the natural phenomenon into a commercial setup, appears to me as transforming
experience into consumption (it becomes «a process, whereby I
engage in appropriation of a service and ambience, and which
is a product of human work»). The «great divide» between
nature and culture, which is a human representation, is also
incessantly challenged by human activity (Latour 1993); and so
1
The development of concert as a commodity in the nineteenth century has been
observed by Marx (Marx 1990; Taylor 2007).
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does, seemingly, in some cases, the divide between consumption
and experience.
Finally, notwithstanding the encompassing approach to both
the development of theories of consumption and the analysis of
consumption practices over the past 30 years – including more
recent movements for sustainable consumption (chapter 9), I will
finish with a question that expresses my eagerness to see this
theoretical edifice further developed: how can recent evolutions
of online consumption practices, and more specifically the broad
range of consumer activities often grasped by the notion of
«digital labor» (Scholz 2013; Cardon, Casilli 2015) be accounted
for in this theoretical frame? Do those practices challenge the
very definition of consumption developed here as they blur the
distinction between production and consumption and as the
appropriation process is deeply affected? Conversely, how can
theory of practice deepen the understanding and, possibly, be
the basis for a critic thereof?
This leads me, in conclusion, to insist on the very stimulating
dimension of this strong theoretical work that, far from being
thought by its author as a monument or definitive contribution
to the sociology of consumption, is incessantly conceived as the
basis for further research and inquiry. Relevant with the author’s
definition of theories as «conjectural» (Warde 2017, 25), the book
offers multiple suggestions for further inquiry (ibidem, 100-1),
and closes with an interrogation on potential connections with
other theories and an agenda for future research in the field
(ibidem, 220-4). In a way, Warde engages his readers in an active
consumption of his work, and these few questions are just my
own «appropriation» of it.
Sophie Maisonneuve, Université de Paris, IUT, 143 avenue de Versailles,
75016, Paris. E-mail: sophie.maisonneuve@u-paris.fr.
Commoditization and consumption, choice and practice
by ROBERTA SASSATELLI
Notions of «consumer society» or «consumer culture» are
widely used in contemporary sociological writing as shortcuts
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
for current forms of capitalism, understood as an economic,
social and a cultural phenomenon. They often figure in popular culture with a negative connotation. And they implicitly
consider contemporary social formations as irremediably linked
to a new anthropology: the «consumer» is a new social persona
characterized by the capacity to choose among commodities or
fabricate a coherent lifestyle. Alan Warde’s book promises to
offer a theory of consumption which does without the consumer.
The idea is to work with a minimal but precise anthropology
that considers individual action embedded in ordinary practices,
stressing the habitual, routinized, normalized character of daily
life. And considering consumption as a process which happens
in the realization of daily practices. Consumption thus appears
as both ubiquitous and mundane, patterned and regulated rather
than the triumphant realization of a self-governing will. Warde’s
book expresses brilliantly the current state of the sociology of
consumption: being both less preoccupied with a philosophical
engagement with modernity or late modernity, and more focused
on the empirical, contested and ambivalent unfolding of social
practices, studies of consumption ask more detailed questions
inherent to the many, creative but patterned, processes and
contexts through which consumption takes place.
The book reworks a number of important essays by the
author which have contributed decisively to the development
of the field. It is beautifully written and yet remarkably lucid
analytically, while inviting the reader in a well-structured journey.
It starts by surveying the development of the sociological analysis
of consumption, proceeds by looking at theories of practice as
a way to overcome holistic and individualistic explanations, and
concludes with a discussion of the politics of consumption. As
Warde suggests, his endeavor is driven by a discontent with the
ways of understanding consumption that rely on the sovereign
consumer, either as a rational agent in neo-classical economics or
as an expressive individual in post-modernist or culturalist accounts
of consumer culture. The sociological analysis of consumption, he
reckons, has occupied a space largely shaped by economic and
cultural theory wherein models of «individual voluntarist action»
have featured foremostly painting consumption as rational choice
of the sovereign utility-maximizing individual in the marketplace
or as personal expression in the creation of lifestyles. The book
indeed takes up from the «tension» between the notion that
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consumption is the «epitome of choice» and «the fundamental
mechanics of the social processes that underpin consumption»
(Warde 2017, 3). Warde brings us in a journey from choice to
practice. The notion of choice is seductive for many reasons,
including the possibility of modelling large amounts of data via
statistical procedures (ibidem, 206-10). Still, a wealth of empirical studies about consumption have shown that consumption
is rarely understandable as individual autonomous choice: as
Warde recalls «everyday conduct around consumption matters
is heavily influenced, if not entirely determined, by habituation,
by unquestioning adherence to social norms and conventions, by
friendly pressure and advice from other people, by adaptation
to social and practical situations as they unfold sequentially, as
well as by mild coercion and commercial persuasion» (ibidem,
24). The model of practice, which Warde explores at length in
analytical fashion (ibidem, 79-101), offers a much better grounding
to understand consumption. In such model, we focus on embodiment and emotions rather than just cognition, we consider
the contradictory objectives and thrusts which characterize individual consumer behavior, we see the subject as «a product of
engagement in multiple practices, rather than as a self-styled and
self-furnished aesthetic project» (ibidem, 213). With this emphasis
on subjectivity as the product of a myriad of local practices,
which allows for contradictory demands and postures, Warde
stresses that individual wants should not be seen as the deus ex
machina of action, as they are generated by practices and their
organization. Wants, although felt and enacted by individuals,
are thoroughly social and relational, thus consumption chiefly
requires sociological investigation of their practical dimension.
Although the book contains many observations on contemporary forms of consumption, it does not focus as such on
increasing commoditization as characterizing the current variety
of capitalism. Yet, it suggests ways of addressing commoditization by offering a definition which encompasses it while going
beyond the commodity form. The thrust of Warde’s book is
indeed to deliver an analytical characterization of consumption.
Perhaps most usefully among the many useful observations in
this book, Warde provides a definition of consumption which
he systematically illustrates in one of the central chapters. Consumption is defined as a «process whereby agents engage in
appropriation of a good, service, performance, information or
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
ambience and which is a product of human work» (ibidem,
66). This definition makes a standard move of the sociology of
consumption being obviously geared against the reduction of
consumption to the cash nexus: even though consumption also
entails acquisition, it goes well beyond that. Still, the emphasis
on the processual nature of consumption is very important and
consequential in its implications. Consumption, Warde stresses,
requires time and is conducted through time: «time is both a
resource and a medium of consumption» (ibidem, 66). It is not
an instantaneous act – similar to the click on a mouse of online
purchases. Consumption is an ongoing activity which unfolds
in time and, we must remember, space, and which happens in
typically well-organized contexts which it contributes to organize.
The fact that it uses up time is something that we should be
considering especially today, in societies characterized by the
growth and diversification of material culture and the expansion
of the commodity frontier. In our societies, we are often left with
objects that we have bought, but do not have the time to use
and which we consume only as items of fantasy and daydreaming
(Sullivan, Gershuny 2004). Conversely, «tertiary goods» – that is
those goods and services which allow to save time in daily life
– are particularly sought after, and indeed needed, to keep up
with ever more complex daily rounds (Douglas, Isherwood 1979).
Arguably, the more we use tertiary goods the more we increase
our knowledge as consumers while we may even decrease our
capacities – and satisfaction – as doers of the various practices.
A similar trade-off, which we may place close to that between
pleasure as creative engagement and comfort as satiation of a
prepackaged want proposed by Scitovsky (1992), is certainly
to be explored in a critical sociology of consumption. To this
end, a practice approach as proposed by Warde does offer a
fertile entry to the conundrum of commoditization. It does so
by bearing in mind the context of consumption and inscribing
the modes of provision in the definition of consumption. Indeed,
Warde’s definition allows for consideration of different channels
of provision of goods and services, within or without the market,
but always «product of human work». The latter allows to link
theories of consumption with theories of value and labour and
this opens interesting theoretical venues. Above all, the different
channels through which an item is provided affect, he notices,
the experience of consumption, and in particular the enjoyment
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experience. This deserves attention. In fact, different modes of
provision could be associated with circuits of practice that deliver
different opportunities for different people. Likewise, corresponding with the inexhaustible commoditization of goods and services
typical of contemporary capitalism, the specificity of practice may
provide ways of preserving personal identities and relations from
the logic of the market and price, as well as specific modalities
through which adjust the second to the first. Conversely the logic
of the market, which contains the possibility of diversification
as well as standardization, may afford some practices – which
may be uneven and limited in their reach – the possibility to
attract new social groups and be modified in the process. The
focal point for a critical sociology of consumption would be to
consider the capacity of each practice to offer personal enjoyment
and social harmony. Here, as Warde himself implies, we need
to build a sociology of consumption that moves from the micro
to the macro and considers the systemic effects of consumption
across different practices.
Understanding consumption through the notion of appropriation stresses a practical process which involves the body and the
soul of the actor consumer: «contra the illusion of mind, practice
theories pit embodiment and emotion, detecting a mentalist bias
in models of consumer choice» (Warde 2017, 213). Although not
necessarily reflexive, and in fact quite often habitual and routine,
appropriation is imbued of the subjectivity of the consumer
through various levels of engagement. Engagement is a necessary
component of appropriation in Warde’s view. Perhaps even more
interestingly, the «purposeful engagement» which appropriation
is associated with entails some «process of conversion». Much
recent research has placed emphasis on the necessary translation or transformation that the process of consumption entails.
Here we are invited to think that «consumption serves plural
and multiple goals. The manner of utilization is not directly, or
sometimes even distantly, prescribed by the fact of acquisition»
(ibidem, 69). The actor consumer extracts the good or the service
from the commercial circuit to adapt it, deploy it, realize it in
the context of practice. This is a process which may be conceptualized, following Goffman, as one of «re-framing» (Sassatelli
2007). Re-framing is not a purely cognitive act. It is a practical
accomplishment, carried out through shared activities and meanings,
which requires the body and soul of the consumer and works
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in well-organized contexts which it contributes to develop and
alter. Re-framing governs participants’ engagement and allows for
meaning. And should be explored with reference to the process
of recruitment in the practice – a point which is central to understand both the practice, its internal laminations and external
reverberations. Re-framing in fact reverberates outsides framed
activities and may account for their economic, social and cultural
attractiveness. Such posture means that we need to look at the
local, practical organization of activities, in all their variety, to
grasp the meanings of consumption processes and their structural
position. As suggested, Warde stresses this by suggesting that
even wants and taste are dependent on practice «the content of
what is acquired is conditional upon how people are positioned
in relation to practices in which they engage… taste is itself a
performance, rather than an instantiation of innate, universal
and formalized standards, and is part of collective processes
of judgement» (ibidem, 217-8). Now, practices are indeed best
conceptualized as framed activities, and what happens within
a practice responds firstly and foremostly to the practice itself
and its organization. Key questions for research and theorizing
are thereby the degree of involvement in the practice and the
career a consumer may develop within a practice, the specific
consumer capital that the subject develops as he or she carries
out the practice and the way his or her competences, meanings,
feelings may or may not be transferable to other spheres of life.
Identity specifications external to the practices – such as class,
gender, ethnicity – are obviously very important, but in actual
fact they get translated by the practice itself. Indeed, this is
how Warde (ibidem, 105-26) characteristically position himself
with respect to Bourdieu. Bourdieu’s relevance for the study of
consumption is acknowledged and yet Warde stresses the need
to sensitize his theory to the specificity of practice, its internal
functioning, the internal careers and rewards which contain many
possibilities for creativity and innovation. The issue is to explore
whether and how this creativity translates outside the specific
local practices, becomes relevant and consequential for larger
social circles and, ultimately, may be appropriated, in a dialectical
fashion, by the culture industry itself. Thus again, we reach the
macro level, and need to build, starting from the specificity of
practice, ways of considering the consequences, both local and
systemic, of practice.
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One of the most promising observation in Warde’s book is
that there is an element of «acquiescence» in appropriation. It is
in fact important not to paint a heroic picture of consumption:
«to acquiesce without enthusiasm to engagement with items is
a chronic feature of modern consumption and probably a very
common occurrence. Some form of appropriation, and also
consumption therefore, are effectively compulsory» (ibidem, 69).
We may re-frame goods and services to fit our practices, thereby
appropriating them, but quite often these goods and services
come together with aspects we have little control upon. We just
accommodate to these aspects, comply with them, go around
them or ignore them. So, to recall an example offered by Warde,
quite often we simply put up with plastic food packaging. Yet,
sometimes we don’t. And we try to organize our consumption in
different, more sustainable ways. I sense that one of the reasons
for the development of critical consumer initiatives, including
sustainable consumption initiatives, is precisely that of addressing
the unwanted features of consumption. Still, as Warde points
out, to shift consumption towards sustainability we need to alter the context of consumption, that is to modify the practices
through which consumption is channeled: «to reform behavior
requires altering the environment of action rather than changing
people’s mind» (ibidem, 197). So, he contends, we should place
less emphasis on personal education or ethical conversion and
more on reforming the social organization of particular practices
as the success of domestic waste recycling across many countries
demonstrates. The assumption of greater personal responsibility
in consumption, something which has been detected in political
consumerism (Micheletti 2003) may indeed rely too heavily on
some form of consumer sovereignty: «(P)olitical solution are
strongly rooted in the perception that the figure to be dealt with,
arguably an ideological and imaginary figure, is the «sovereign
consumer», who, relatively autonomously, reflects on his/her lifestyle in light of available money and time and selects good and
services entirely voluntarily to match preferences and values. Most
would say that these policy approaches have been ineffective»
(Warde 2017, 183-4). Responsible forms of sovereignty may work
well as a political slogan and they have effectively mobilized
people around critical consumption, but Warde suggest they may
be not enough for the rapid and decisive social change which
sustainability issues today demand. The importance of a «choice
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
architecture», which nudges individuals towards sustainable behaviours and prescribes incentives for firms, is stressed. However,
the development of critical, responsible and alternative notions
of sovereignty, which stress precisely the rooting of choice in
interaction and relations and are attuned to the practical manners
of choice, is part of critical consumption and may contribute to
altering the conditions of choice. Critical consumption unpacks
consumer goods and services, it considers how we can organize
practices in ways which are conducive to less external damages
to ourselves, people and the environment. It emphasizes our role
as consumers to reappraise the organization of practices. Consumption – which as Warde stresses is not a practice in itself
but a moment, a process within practices – therefore becomes
reflexive. And doing so it contributes to qualify the vision of
individual choice and the notion of consumer sovereignty which
is available in our highly commoditized societies (Sassatelli 2006).
The emphasis on practice is timely and important. It corresponds with much research carried out in sociology in the
new millennium, which, as Warde notices, is moving away from
culturalist analyses and their emphasis on the communicative
function of consumption. Yet, I wonder if we still need to allow
for a consideration of the notion of choice within the sociology
of consumption. For while choice dissolves in practice, it remains
an important normative injunction which concretely faces social
actors as they go about their ordinary practices of commodity
appropriation. As I have suggested elsewhere (Sassatelli 2001; 2007),
rather than describing how consumption takes place in practice,
the notion of autonomous choice works as a hegemonic normative
frame which has both been sustained by expert knowledge and
deployed through a myriad of local norms and particularities to
evaluate consumer practices, their worth, moral adequacy and
normality. Warde himself notices that as consumers actors are
invited to think of themselves as choosers. The frontier of the
commodity is enlarging. As consumers people use goods and
services to go about their daily rounds, as people they interrogate
their actions qua consumers and often find that the model of
autonomous choice offers a strong justification for action. The
process of consumption, conceptualized by Warde just like much
anthropological writing as appropriation, is normalized not only
in relation to the practices it pertains, but also vis à vis notions
of the subject-consumer as a chooser. While the qualities and
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capacities attributed to the consumer are contested, we may try to
pin down some of its dominant features in the Global West. As
suggested by Miller (1987), in everyday life people spend much
energy trying to live up to the expectation that they are able to
govern the world of things and avert the doubt that they are
slaves to mass-produced objects and their rhythms. This surely has
consequences. For it means that individuals are asked to promote
their desires and pleasures as the ultimate source of value while
keeping mastery over them. The normative view of consumption
is thus quite peculiar: consumers are sovereigns of the market
in so far as they are sovereigns of themselves. Attention to the
normative character of choice helps considering that precisely
because consumption must be constituted as a place for the
expression of individual free will, preoccupation grows regarding
the effective capacity of all consumers to exercise their will in
all circumstances. The search for pleasure must be tempered by
forms of detachment which stress the subject’s capacity to guide
that search, dose pleasures and avoid addiction, namely to be
identifiable as someone who autonomously chooses. Still, the
universal character attributed to individual autonomous choice is
only apparent. The cult of individual autonomy and the theme
of the control of desires are clearly coded by gender, class and
race, in so far as certain categories of people (women, the poor
and racial minorities) are perceived as closer to bodily desires
and they may appear as susceptible to addiction, the «other» of
choice, which provides a dystopic image of the consumer (Reith
2004; Sedgewick 1992). Attention to the normative character of
choice, to how such notion is deployed, evolves and changes in
the normalization of consumer practices is certainly important to
understand processes of practical action themselves. Especially
so when, as suggested, competitive visions of sovereignty are
emerging from the practices themselves and the precise contours
of what is relevant in choice may be shifting under the pressure
of alternative ways of considering our roles as consumers. This
would help to keep some important aspects of cultural analysis
in the picture. We shall make an effort to find ways of linking
analysises of practice as situated, embodied action and normative
frames as ways of understanding, classifying, and feeling that
impinge on and emerge from the practice.
All in all, the book offers a lucid discussion of the way
consumption may best be studied today. It is full of indications
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as to possible venues and questions of empirical research and
could be used effectively as a reference to sharpen one’s own
analytical tools when designing fieldwork and going in the field.
After this book it will be more difficult to use the «consumer»
naively, and we can start investigate the emergence of consumer
identities from practice.
Roberta Sassatelli, Dipartimento di Scienze Sociali e Politiche, Università di Milano, Via Conservatorio, 7, 20122, Milano. E-mail: roberta.
sassatelli@unimi.it.
Extending the sociology of consumption
by ALAN WARDE
I am very grateful to Margit Keller, Sophie Maisonneuve and
Roberta Sassatelli for their gracious and generous comments on
my sociological account of consumption. Consumption: a sociological analysis is primarily a volume of essays – some written
earlier and revised, some new – addressing aspects of processes
of consumption. The contents and direction of the book are well
described in the three commentaries and there is little I would
quibble with regarding their representation of my arguments and
positions. Occasionally it might be helpful to note the academic
contexts in which particular arguments were developed and the
overarching objective of emphasising their sociological character.
The book covers only a portion of the ground that a comprehensive analysis of consumption might address, but hopefully
includes sufficient threads upon which to found distinctively
sociological approach to the varied empirical phenomena which
might be deemed consumption.
My rapporteurs identify a handful of limitations and problems
in the text, the definition of consumption being first among them.
It is a moot question whether trying to define consumption or
to produce any general theory of consumption is worthwhile.
On any account, consumption is a complex and heterogeneous
phenomenon; it is hard to envisage a synthesis across the various
disciplines which take an interest. Nevertheless, use of the term
makes explicit definition unavoidable. Two senses of the term are
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617
in permanent tension, consumption as purchase and consumption
as use (Williams 1975; Warde 2015). In chapter 4 I attempted
to formulate a definition which would sufficiently represent the
second. I sought to recognise the importance of appropriation
and distinguish it clearly from acquisition. Appropriation had
been recognised by social anthropologists, notably by Appadurai
(1986) and Kopytoff (1986), and developed by Miller (1987),
yet the idea has made slow headway in the face of the dominant disciplines of economics and psychology. My most insistent
message is the need to escape from the clutches of explanations
premised on the actions of sovereign individuals exercising free
choice during their excursions into market-places. Appropriation
suggests use after acquisition, hence my initial and slightly clumsy
generic definition, with which my critics are generally content:
«Consumption [i]s (1) a process, (2) whereby agents engage in
appropriation, (3) of a good, service, performance, information
or ambience, (4) which is a product of human work, and (5)
over which the agent has some degree of discretion» (Warde
2017, 66) The point is to emphasise what people do with the
items which they have acquired by whatever means, avoiding
reducing consumption to the demand for commodities while not
falling foul of the criticism that it would then apply to almost
all activities other than work (Graeber 2011).
Definition is, of course, often not given, but a formative step
in an argument. As Maisonneuve detects, some of the illustrations
supporting the definition are tendentious, a consequence of following too closely the etymological association of use with using
things up. Although at the same time we should recognise that
one reason for the importance of the sociology of consumption
is its relevance to the unsustainability of contemporary patterns
of consumption and the depletion of the earth’s natural resources. If I picked some slightly odd examples it was in order to
make a still tricky distinction between actors’ consumption and
actors’ experience. Arguably actor experience has been accorded
too great a priority in interpretive social science; describing how
people feel and think is an ineradicable element in sociological
explanation but not the sole route to explaining the social world.
For empirical research purposes my subsequent promotion of
the trio of concepts – acquisition, appropriation and appreciation
(Warde 2010; Warde 2017, chapter 10) – and the contention that
consumption is a moment in a practice complement the definition.
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
Aligning appropriation with the pursuit of practices solves many
difficulties. It puts consumption in place as a necessary component of many activities, but rarely the dominant component. It
is crucial to recognise that much consumption is ordinary and
unremarkable, rather than symbolically or socially significant.
Commodities sold, public services and gifts are incorporated into
the activities of daily life – pragmatically, routinely and without
deliberation – facilitating competent performances rather than
determining practice. The idea might be further developed along
the lines of whether the moment of consumption is of greater
or lesser importance to acceptable conduct, of higher or lower
symbolic significance, of being more or less determinant in the
shaping of the activity, and whether it marks social distinctions
or remains largely unmarked.
Perhaps, as Keller anticipates and Sassatelli implies, I pursue
too thoroughly the logic of use at the expense of communication. Perhaps the aspect of consumption as communication of
identity, display and distinction is given too small a role. Yet
to minimise the cultural and symbolic aspects of consumption
is not necessarily indefensible – for theoretical development
often depends on a degree of exaggeration or overstatement by
contrast with orthodoxy – although on reflection it might have
been better when formulating a definition to replace the single
term «appropriation» with the phrase «acquisition, appropriation
and appreciation».
Excessive emphasis on appropriation is the source of one of
Sassatelli’s main objections. She observes that in a world characterised by a «cult of individual autonomy» it is a little perverse
to ignore the mechanism and analysis of choice. I absolutely
agree that a «hegemonic normative frame» exists, the effect of
which is that people «interrogate their actions qua consumers
and often find that the model of autonomous choice offers a
strong justification for action». The impression that autonomous
individuals exercise free choices not least in the guise of the
sovereign consumer is ubiquitous. How the term choice is used,
what actions it justifies and how it is used to judge other people
should be a major focus of research because it underpins the
dominant ideology and legitimises liberal capitalist formations. To
confront that is the raison d’etre for the book and the central
argument of final chapter, Illusions of sovereignty and choice,
which offers an extended synopsis of the case that the dominant
Roundtable on and with Alan Warde
619
ideology and most theory overemphasise the role of individual
free will. The prevalence of the concept of choice does not entail
its validity as an analytic concept for sociology and nor should
it compel social scientists to analyse social activity through its
lens. Indeed, the book proposes alternative analytic approaches to
capture other steering devices driving processes of consumption.
To that end I explore the application of theories of practice.
The book is not about practices per se, but it reflects my own
gradual drift toward exploring in more detail theories of practice
(for an extended application see Warde 2016). In developing
my theoretical account, I moved from an approach which emphasised multiple contextual constraints on action to one which
considers practices to be the unit of analysis or scientific object
(Warde, Martens 1998; see also Warde 2017, chapter 5). I do
not assert the correctness, or even unconditional superiority,
of theories of practice; different theories emphasise different
aspects of phenomena and often are not practically inconsistent
with one another. My trajectory did not take in Actor Network
Theory – for which Maisonneuve mildly upbraids me – although
practice theory has borrowed and absorbed some of the key
axioms, especially taking full account of the role of non-human
actants in making social life possible. Its ontological premises and
specialised terminology never seemed to provide answers to my
questions, although it is worth recognising Nicolini’s (2012, 231)
remark, in his extended summary of current variants of practice
theory, that while ANT is not a form of practice theory, «practice theory and actor-network theory share a number of family
resemblances» which give a similar approach to investigating
«the connectedness of practices».
My account is more indebted to the work of Pierre Bourdieu,
who no doubt remains a major irritant for scholars of other
theoretical persuasions (especially in France) but whose sociological legacy continues to have unexploited potential. Chapter 6 is
very critical of Bourdieu, but in a constructive manner insofar
as I accuse him of retiring the practice theoretical aspects of his
account in favour of pre-eminent use of the concept of field. In
this I share with Maisonneuve a wish to distinguish between the
internal and external benefits and functions of cultural practices.
Her concern is expressed in the context of the reception of
music. Engagement in a practice which captures the imagination
sufficiently to generate enthusiasm, commitment and intensive
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
participation is often personally fulfilling and a source of congratulation from others. Satisfaction may occur irrespective of
any consideration of consolidating social position or exhibiting
cultural capital. Bourdieu does not account for this effectively.
However, these orientations are not mutually exclusive and may
be mutually reinforcing, attaining internal goods – by acquiring
sufficient expertise to exhibit familiarity, ease and good judgment
– helps convey the impression of possession of valuable cultural
capital. Enthusiasts, even when not angling for social recognition
and social approbation, may well be so accomplished that they
are accorded cultural capital by observers. The key point is that
people can do more than one thing at a time, attaining potentially
both excellence and distinction. This relationship nevertheless
remains an important point of controversy for the sociology of
culture, and pertains not solely to matters of class identity.
Inquiries in the last 25 years have produced an enormous
wealth of information and a hugely enhanced understanding of
consumption. Many investigations have isolated consumption,
treating it as a quasi-autonomous domain lest we succumb to
the economistic fallacy which had plagued earlier studies. It was
imperative to view consumption neither as the epiphenomenon
of industrial production (which was typical of political economy)
nor as the sum of individual choices masquerading as consumer
demand via markets. Navigating away from those polarized positions was very beneficial; neither corporations nor consumers
are all-powerful in forging patterns of consumption. The cost,
however, was to dissociate consumption from economic processes.
Institutional economic forces were relegated to the background
while attention was paid to «consumer agency»; no longer the
dupes of an economic system, consumers made their own lives
with the stuff that corporations sold. Current scholarship is
beginning to re-evaluate that stance and to return to concerns
with the relationship between production and consumption, an
issue which drove the initial emergence of European sociology of
consumption (Warde 1992). Any account of consumption must
attend to modes of provision and alternative ways to acquire
goods and services.
Sassatelli’s second major reservation is that I pay insufficient
attention to both personal and collective action aimed at eliminating existing poor behaviour in order to transform individual
appropriation of goods and services. I don’t disagree. I could
Roundtable on and with Alan Warde
621
have said more about how populations express their reservations
(of which they have many) about «unwanted features of consumption». To that end, political consumerism and the tactic of
donning the mantle of the ideal consumer in order to demand
rights or restitution or recompense against the purveyors of goods
and services are tools of resistance (Sassatelli 2006). Movements
mobilise adherents on the grounds that they are personally free
to choose and therefore can refuse to buy symbolically evil
goods and allocate their money to better ends. Boycotts unsettle
producer firms and sometimes publicise very widely fraud and
injustice or identify more worthy products. Nevertheless, the basic
motivations of self-consciously active consumers seem more often
expressions of focused grievances than visions of an alternative
political future. My concern (see my chapter 8) is that these
tactics may have limited practical or political efficacy and may
even reinforce dominant understandings of consumption. I have
limited faith in the power of critical consumption because of the
entanglement of conventional modes of conduct. The practices
of everyday life, so often a function of habit and routine rather
than deliberation, are each dependent upon established procedures
and prescribed equipment which prove resistant to interventions
reliant primarily on altering terms of economic exchange.
My book addresses only some of the issues which might form
a future research agenda. Much is omitted. An analysis of the
process of provisioning is one such absence. Maisonneuve raises
another, inviting speculation about how my approach might explain
the effects of the digital revolution. I am uncertain. Generally,
new technologies, when widely adopted, re-shape practices. Technological revolutions have consequences for the organisation of
everyday life, social arrangements and practices. Sometimes the
effect is huge, even if mostly slow to take effect. The digital
revolution affects extensively interpersonal communication, work
and employment, access to information, and probably social
rhythms and the allocation of time. Whenever the moment of
consumption changes I anticipate the adjustment and re-arrangement of practices, although reformulations are unlikely to be
homogeneous or unidirectional. The consequences of digitalisation
for acquisition, appropriation and appreciation in popular practices are unpredictable, although it is worth remarking that in
the past new materials and routines have added to rather than
substituted for previous ways.
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Margit Keller, Sophie Maisonneuve, Roberta Sassatelli, Alan Warde
The sociology of consumption is now a well-established
sub-discipline supported by a substantial community of scholars
intent on its further advancement. Consumption documents the
current state of my own understanding but much is left to do.
Key elements of a future agenda are implicitly proposed by my
insightful critics. All are especially concerned that our knowledge be applied to reshaping social institutions with a view to
consumption becoming sustainable, socially and environmentally.
The difficulties are considerable, as Part 4 of the book intimates.
Keller and colleagues (Vihalemm et al. 2015) are among those
formulating ways to re-fashion the future in light of understandings of practice. Given the fateful prognoses of climate scientists,
sustainability is not an issue about which to demand theoretical
purity; all imaginable relevant perspectives need to be thoroughly
articulated and their practical consequences critically evaluated.
Changing minds and changing behaviours are inseparable. If
scripts, agencing, frames or careers can be shown to add to
understanding they should be welcomed. At the same time the
importance of consumption should not be over-emphasised. If it
is a moment in practices then change requires transformations in
ways of doing things. It is not simply a matter of inventing more
environmentally efficient technology to sustain current activities
and standards, but of transforming current visions of a good
life. Sociology has no special facility for utopian thinking and
its track record in forecasting the future is feeble. However, it
has exceptional promise for understanding the foundations and
consequences of contemporary patterns of consumption and thus
is a precursor to the design of alternative ways of achieving
personal fulfilment, collective well-being, protection of the environment and social justice. Perhaps the digital revolution might
increase sharing, reduce overall use of material resources, promote
sharing rather than ownership, and diminish levels of inequality.
Expanding alternatives to market exchange and circulation might
restrain commoditisation and redress that differential distribution
of freedom which Sassatelli identifies as a central contradiction
of the ideology of consumer sovereignty. Promotion of practices,
like listening to music, which offer relatively more contemplative pleasures in a less resource-intensive way than many other
recreational or cultural pursuits is another possibility emerging
from Maisonneuve’s reflections on experience. And perhaps the
reminder in theories of practice that the benefits of consump-
Roundtable on and with Alan Warde
623
tion emanate from and accrue through competent participation
in collective practices might both challenge the dominance of
possessive individualism and associated misconceptions regarding
the capacity of individual action to act as the primary lever of
change.
Alan Warde, School of Social Sciences, University of Manchester, Manchester, M13 9PL, UK. E.mail: alan.warde@manchester.ac.uk.
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