Budaya Organisasi Dan Kepuasaan Kerja

Oleh: Muhammad Husnul Maab Drs. Muslih Faozanudin, M. Sc (Pembimbing I) Drs Swastha Dharma, M. Si (Pembimbing II) Dra. Wahyuningrat, M. Si (Pembimbing III) Jurusan ilmu administrasi Negara, Fakultas Ilmu Sosial dan Ilmu politik, Universitas Jenderal Soedirman ABSTRAK Status " swadana " bagi rumah sakit umum milik pemerintah merupakan suatu tantangan, karena rumah sakit memiliki peran ganda yakni sebagai organisasi pelayanan publik dan sebagai organisasi yang berorientasi bisnis. Oleh karena itu RSU Banyumas perlu merubah budaya kerja birokrasi dengan budaya organisasi " Tri Sukses RSU Banyumas " agar mampu bersaing dengan rumah sakit swasta yang lain, namun tidak meninggalkan tanggung jawab sebagai pelayan masyarakat. Hal ini dilakuan karena budaya organisasi adalah salah satu faktor yang mampu mempengaruhi kualitas pelayanan. Tujuan penelitian ini adalah mengkaji signifikansi pengaruh budaya organisasi terhadap kualitas pelayanan kesehatan di RSU Banyumas. Hasil analisis menunjukkan bahwa pasien puas dengan pelayanan kesehatan di RSU Banyumas karena budaya organisasi di RSU Banyumas sangat baik, meskipun dari segi sarana dan prasarana dan SDM masih kurang memadahi. Oleh karena itu implikasinya adalah budaya organisasi yang sudah baik perlu dipertahankan disertai dengan sarana dan prasarana yang lebih menunjang. ABSTRACT Status " Swadana " for government'state hospital is a challenge, because the hospital have a double role, there are a public service organization and as business organization. So that, RSU Banyumas must change beraucracy's culture to organization culture " Tri Sukses RSU Banyumas " for being competitive with other hospitals without ignoring its responsibility as a public organization because organization culture is one of the factor wich determine the quality of public service. The purpose of this research is to study the significance of organization culture influence toward health service quality of Banyumas State Hospital inn. The result of this analysis show that the patient satisfied with RSU Banyumas's health service cause the organization culture in RSI Banyumas is good, although looked from human resource and infrastructure is not support. Consequently, the implication is that good culture need to be maintained and followed by receive support of human resource and infrastructure

This research aims at analyzing the influence of job motivation, leadership, and corporate culture toward employee job satisfaction, and their impact to the corporate performance. The proposed hypotheses: The job motivation have significance influence to the employee's job satisfaction, The leadership have significance influence to the employee's job satisfaction, The organizational culture have significance influence to the employee's job satisfaction, The work motivation have significance influence to the corporate performance, The leadership have significance influence to the corporate performance, The organizational culture have significance influence to the corporate performance, The employee's job satisfaction have significance influence to the corporate performance. The result of the research has evidenced that job motivation, leadership, and organizational culture are significantly related to the employee's job satisfaction. Leadership, however, is negatively related to the employee's job satisfaction. Job motivation is not significantly related to the corporate performance influenced by the intervening variable is employee's job satisfaction. Leadership and organizational culture are significantly related to the corporate performance. From this result, there are two main conclutions that can be drawn in this study. First, the job motivation can not be related directly to the corporate performance if it is not connected by the employee's job satisfaction variable. And the second conclution is that the leaderhip is negatively related to the employee's job satisfaction.