We’re here to help you!
Do you have a question? We may already have the answer! Check out our frequently asked questions below, or look for your answer using the search bar. If you still need help finding the answer you're looking for, please get in touch with our Customer Care, and we will make sure you get the help you need.
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Have you still not found an answer to your question? Get in touch!
Our chatbot Elsa is happy to help and answer your questions 24 hours a day, every day of the year.
You can also send us an email to asiakaspalvelu@easypark.net.
To speed up the processing of your case, please include your vehicle registration number, as well as your phone number and/or customer number in the email.
We process emails in the order they are received, so if there have been no updates to your issue since your initial contact, please refrain from sending a new email.
Opening hours
Mon-Fri: 07:00-21:00
Sat: 09:00-18:00
Sun: 12:00-18:00
EasyPark customer service is available only by Chat, phone and email. In-person customer service is not offered. Please contact our customer service by phone or email, and we will be happy to assist you!
Closed on public holidays.
Exception opening hours are updated here:
on Wednesday 2.4.2025, exceptionally, we are open between 7:00 to 19:00
on Thursday 3.4.2025, exceptionally, we are open between 7:00 to 19:00
on Friday 4.4.2025, exceptionally, we are open between 7:00 to 19:00
Good Friday 18.4.2025 - Closed
Saturday 19.4.2025 - Closed
Easter Day 20.4.2025 - Closed
Easter Monday 21.4.2025 - Closed
on Friday 25.4.2025, exceptionally, we are open between 7:00 to 17:00
on Saturday 26.4.2025, exceptionally, we are open between 10:00 to 18:00
Labour Day 1.5.2025 - Closed
We reserve the right to make changes regarding exceptional opening hours.