Erica L. Farmer, CMQ/OE, CQIA, CSSBB, PMP, PMI-ACP, is a Lean Six Sigma Master Black Belt in the financial services industry. She holds a Masters in Organizational Management from ...view moreErica L. Farmer, CMQ/OE, CQIA, CSSBB, PMP, PMI-ACP, is a Lean Six Sigma Master Black Belt in the financial services industry. She holds a Masters in Organizational Management from the University of Phoenix and a Masters Certificate in Applied Statistics from Penn State. view less