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Located close to Lake Kizaki, Holiday Inn Resort Kuroyon, an IHG Hotel provides a coffee shop/cafe, a garden, and laundry facilities. For some rest and relaxation, visit the hot springs. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
An indoor pool with a lazy river
Full breakfast (surcharge), hot springs on site, and an elevator
A 24-hour front desk, a vending machine, and a billiards/pool table
Luggage storage, a front-desk safe, and a banquet hall
Guest reviews speak highly of the helpful staff
Room features
All 73 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like late night room service and free WiFi.
More amenities include:
Bathrooms with deep soaking tubs and free toiletries
40-inch flat-screen TVs with satellite channels
Free infant beds, heating, and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 per person
A coffee shop/cafe
A restaurant
Hosted evening meal available daily for a fee of JPY 6,800
Things to do
24-hour gym
Billiards/pool table
Hot spring
Indoor pool
Lazy river
Ski passes
Ski storage
Family friendly
Free crib
Indoor pool
Laundry facilities
Lazy river
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Outdoors
Garden
Spa
Hot spring
Hot springs open from 1:00 PM - noon
Hot springs water temperature - 111 ºF
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator
Front entrance ramp
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs on site
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Pillow menu
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Renovations and closures
The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately JPY 3300 per person
Hosted evening meal: JPY 6800
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 1:00 PM to noon
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Resort Kuroyon
Kuroyon, An Ihg Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel
Holiday Inn Resort Kuroyon, an IHG Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel Omachi
Frequently asked questions
Does Holiday Inn Resort Kuroyon, an IHG Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Holiday Inn Resort Kuroyon, an IHG Hotel?
As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Kuroyon, an IHG Hotel on Feb 18, 2025 start from ¥27,836, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Resort Kuroyon, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Resort Kuroyon, an IHG Hotel?
Limited spots are available.
What time is check-in at Holiday Inn Resort Kuroyon, an IHG Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Holiday Inn Resort Kuroyon, an IHG Hotel?
Check-out is at 11:00 AM.
Where is Holiday Inn Resort Kuroyon, an IHG Hotel located?
Situated in the historical district, this hotel is 2.1 mi (3.3 km) from Chubu-Sangaku National Park and within 12 mi (20 km) of Lake Kizaki and Azumino Chihiro Art Museum. Hakuba Sanosaka Ski Resort and Hakuba Valley Ski Area are also within 12 mi (20 km).
Holiday Inn Resort Kuroyon, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was lovely and the area was gorgeous. The breakfast buffet was good, however the dinner menu was limited...maybe because it was over the New Years holiday. Not close enough to Omachi City to be walkable to other restaurants. We will definitely stay again in the spring, as it is also on a golf course.
Wonderful hotel close to the entrance to the alpine route.
Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed.
Onsen is clean and offers both indoor and outdoor option.
Customer service is excellent. Front desk is efficient , courteous and helpful.
Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel).
Highly recommended!
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.
Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Matt
Stayed 3 nights in Feb 2024
10/10 Excellent
Vincent
Traveled with family and small children, Traveled with family
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!
I had an enjoyable time in my hotel stay there. The room was beautifully renovated and clean. Nice view from the room, easy free outdoor parking, the best part is the breakfast buffet, 1 computer access for work, foosball table, huge playroom for kids, nice onsen (they tax 300 yen per night per room regardless of usage) with fantastic outdoor view, there is indoor and private onsen too (need pre-booking), hotel staff was polite and friendly. 3 ski resorts nearby, 1 hour drive from Nagano Station. The room size was comfortable with spaces for me and my roommate to open both luggage’s thruout the day. I would return to stay there again!
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.
On the one side, lovely hotel in a beautiful location with a few helpful staff. Rooms are very well appointed.
On the other side, the food in the restaurant is overpriced and the portions are ridiculously small.
We ordered the French onion soup which was very salty and only consisted of three spoonfuls. When I brought this to the manager’s attention he seemed to find it funny and did nothing about it.
One gets the feeling of being ripped off at this hotel as they have you as a captive customer far from any other restaurants.
Very positive and comfortable stay at the hotel. The staff were very responsive and good attention to detail.
The hotel was very comfortable and well maintained. My family and I rated it having the best onsen among the other places we stayed in Japan (including Hakone!)
The restaurant had a good spread.
Enjoyed our stay at Holiday Inn Resort Kuroyon. The management has been changed and they have renovated it into a totally new upgraded hotel. The lane swimming pool is available for free for the hotel guests and it is connected to indoor & outdoor public bathes. How refreshing to take a dip to a hot bath after swimming. Staff are friendly and the facilities are all new and clean. Although there are one restaurant and a cafe available, but they serve a great buffet and a variety of a la carte. Will come back again soon.