It exceeded our expectation Georgina was a wonderful tour guide and Laura is an Amazing activity Director. The crewmember treated us with respect and personal touch. The ship was spotless. Thank you for another wonderful adventure.

I wanted to take a moment to share my sincere appreciation for the outstanding job Adrienne did during our recent river cruise on the Danube. From start to finish, she made the experience truly unforgettable. Adrienne displayed an impressive depth of knowledge about the destinations, history, and culture, and was always happy to share interesting facts and stories that made the trip even more engaging. What really stood out, however, was her warmth, professionalism, and attentiveness to the needs of each individual on the tour. It was clear that she genuinely cared about our experience, ensuring everyone felt included and well taken care of throughout the entire journey. At the end of our trip, we needed to make a quick adjustment to our travel to Munich airport. Early in the morning she made the change happen.

My husband and I have just completed our Seine River Cruise. We would like to extend our heartfelt gratitude to gate 1 travel especially to our captain Pascal of MS monarch countess, restaurant manager Gabriel, Cruise director Bartel, activity host Laura, housekeeper Georgii, restaurant staff Hristina, Mihail and to all the staff members who made our trip experience extremely memorable and fabulous. Staff are very friendly, helpful and professional. Very organized from start to finish. Excellent service and very high-quality on-board experience. We highly recommend gate 1 travel to everyone.

The Seine river cruise was great ! Everything was top notch; the boat accomodations were beautiful, clean, spacious and comfortable. Service and food was terrific. Every staff member went out of their way to be pleasant, friendly, helpful and bond with us. There is not one thing I could even think of that was not perfect.

This was my first river cruise with Gate 1. It was such a wonderful experience to cruise along the Seine River onboard Monarch Countess. The ship had a really nice lounge as a comfort zone for relaxing and talking among guests to get to know one another and for entertainment after dinner or other activities. The open-air upper deck was perfect for walking and enjoying the scenery. Even my cabin on Cat. E Indigo Deck was so well-kept and well-arranged with a closet and many drawers for clothes and other things that I could walk around without difficulty, and the bed was very comfortable. The cabin and the bathroom were very clean, many thanks to the housekeeper team. Moreover, the crew, the cruise director, and the activity host, including the local tour guides and the drivers, were friendly, courteous, and wonderful. The cruise director, Bartel, was well-organized and very knowledgeable about France and its history; he took very good care of all the guests until the morning that we had to return home. Thumps up for him!! The city walks and all optional tours were so enjoyable, learning about the history of each place. Also, the food was fantastic, breakfast, lunch, and dinner, a great variety of choices. For me, I really enjoyed the Gala Dinner and the Farewell Dinner; it was an opportunity for all the guests to appreciate all the crew members for their hard work to make all of us feel at home and had a great time during those seven wonderful days along the Seine. Overall, the Seine River Cruise still remains an amazing, memorable journey for me, and I'd like to thank Gate 1 for giving the past, present, and future customers to see the world for less from all Gate 1's tours. Five stars for every one of you at Gate 1!!

Gate 1 has exceeded our expectations. The Director and the entire Crew made us feel like Family. They were attentive our needs. The Captain and his Staff were MAGNIFICENT! Housekeeping and Hotel Staff were MAGNIFICENT. They kept a very clean Ship. Overall, it has been a pleasure traveling with GATE 1. We are looking forward to our next trip with Gate 1. Claudio was very attentive to our needs and gave us information that we asked for. He is very informative and full of knowledge of the sites.

The Rhine River Cruise was a delight. Everything was first rate - the cruise director, Erna, is fantastic and knowledgeable. Erna actually saved the cruise as she used her impeccable French to sweet talk the striking lock workers to let our ship pass. Lara is so personable and a great activity director hosting yoga, Pilates, power walks as well as bingo, trivia, and open mic shows. The crew was so lovely and professional and worked every minute of every day to make our trip perfect. Our room was one of the most beautifully appointed rooms we have ever had at Gate1 - soft pillows, spectacular views, roomy closets, and... double sinks in the bathroom! I don't know how we deserved this room, but it was so appreciated. The food was delicious with every meal - I have never eaten so much on a vacation. All in all - a relaxing, engaging, educational, and fun trip. Exactly what I expect and experience with Gate1!

As always. Our river cruise was wonderful. The East Danube is very interesting, but the highlight of the cruise was our stop in Kalocsa. The horse show was amazing, the treats were yummy, and the wagon ride was such fun. All the local guides and drivers were top notch. As far as our cruise manager and activities director, what can I say. Ana and Nico were absolutely the BEST! They are indeed assets to Gate 1. We anxiously look forward to our next adventures: Christmas Markets for my cousin and me, and Douro River Cruise for all of us. Keep up the good work!

We had a wonderful Danube cruise with Budapest as a pre-extension and Prague as a post cruise extension. The hotels were wonderful, the guides were all very good, and the staff on the monarch queen were wonderful and worked very hard to make sure everything was just right. The food was delicious, and the wait staff was exceptional. Darko and Budi did an excellent job for our table, and Linn, our cabin steward was wonderful, and everything was perfect. Mick did a great job as cruise Director and Nick was able to create a lot of fun festive evenings and daytime events for the whole ship. It was a nice group of travelers, and we had a lot of participants for Nick's events. On the cruise, one of the highlights for many of us was having the wonderful 24/7 coffee, and tea machine available. It was the perfect thing, getting ready to go out or coming back from a trip. As a bonus, we didn't have to bother waiters or staff to get us a simple cup of coffee. Looking forward to another trip with Gate One in the future. For this trip, I referred one friend, and she referred two family members, so the word is spreading! Thank you for the excellent job you all do in making great tour packages that are special and yet affordable. I've recommended Gate one dozens of times in the last 2 years!!

Our trip on the Rhine River was fantastic!!! The ships accommodations, meal and room service, tours, activity director-Laura, cruise director-Martin were friendly and efficient. We thoroughly enjoyed our trip. We look forward to other adventures with Gate 1 .

The Eastern Danube cruise with Bucharest and Budapest was amazing in so many ways, full of adventure, rich history, lovely people and delicious foods. The progression of remnants from wars past to cosmopolitan cities is quite a journey. We met delightful people along the way including the stellar ship crew, guide and activity director. This was our 17th Gate 1 trip and we are ready to book another!

We had a wonderful time. Beautiful trip. Our Cruise Director, George was a friendly guy welcoming us the first night at welcome dinner. He was always attentive at giving us information we needed to know and taking the time to answer any question that came up. Nad, our activity host, had a lot of fun things planned for us to keep us healthy and happy. The food was superb delivered to us by a well-coordinated friendly staff. Our rooms were well maintained and furnished. All in all, a delightful time! Thanks for everything.

Our trip with Gate 1 was absolutely amazing from start to finish! Kate our cruise director was phenomenal as was all of the staff on board. The local guides were good to very good as well. Can't wait to do another!

We had a wonderful time on the Eastern Danube River cruise. It was the first time we had taken a river cruise and did not know what to expect. Everything was fantastic, starting with how we were received on board, the help we had upgrading our cabin and the upbeat and welcoming attitude of all the crew members we encountered. The cabin was lovely and very well appointed. Our cruise director, Bogdan, took a lot of trouble to make sure we were all well situated. The hospitality staff were excellent, especially in the dining room. They were always so cheerful that it was a pleasure to start off our day, walking into the dining room for breakfast. The activity director, Nico, was also wonderful and kept us all very well entertained in the evenings with his various activities and made everyone feel included. In short, this was the perfect river cruise for us and has us hooked on the experience. We will be taking more river cruises in the future!

We arrived in Budapest 2 days early to explore on our own, so we did not have Gate 1 transfers. However, we quickly spotted a Gate 1 representative at the airport, and although she was waiting for her own passengers, she assisted us in securing a taxi into the city. How wonderful it was two days later when we arrived at the Monarch Baroness in the cold rain to be greeted by welcoming Gate 1 employees eager to carry our luggage aboard and to welcome us with some soup and a warm drink! One of the employees said "You are friends with Adrien" and took our photo and sent it to Adrien. It was as if we were arriving at a family reunion. Every aspect of the cruise was delightful. The Eastern Danube Cruise is very different from the Western Danube, but how fortunate we were to have Bogdan as our tour guide and to have him to tell us his own personal stories of growing up in Communist Romania. Learning about life behind the Iron Curtain was one of our primary reasons for selecting this cruise. We loved getting to see a part of the world that was very much mysterious and off-limits during our childhoods. The staff aboard the Monarch Baroness were wonderful. We loved our Activity Director, Nico, our cabin steward, Carmen, and our Maitre d', George as well as Lucian. Our servers Rudy, Dika, Tabitha, Patrick, were attentive to our every need, and Nico was always ready to keep us engaged, laughing, and entertained with some games and contests. As always, we were extremely impressed by the way all Gate 1 personnel learned our names immediately and addressed us by name every single day of the cruise. We were so impressed with the way Bogdan and the staff handled the transfers from the Giurgiu Port to Bucharest, as so many people were going to so many different locations. The transfers and the luggage were all handled seamlessly, and we appreciate it so very much. We enjoyed all of the included tours, but our guide in Rousse, Rosen, was incredible. When the local hotel denied us entry to use their toilets, Rosen walked us to his own private office and allowed us inside to use the restroom!! The meals, the tours and the entertainment aboard the ship were all very good, and we appreciated every aspect of the trip. We have come to feel that Gate 1 is truly a family, and we feel honored to be a part of this group. Thank you so much for all of the wonderful memories! We are looking forward to making more!

Thoroughly enjoyed our 15-day Berlin to Budapest cruise, and wanted to specifically commend our Tour Director Adrien, our Activities Host Nick, Room attendant Erika, and Food/bar Servers Arini, Baladhika, and Dejan. All crew members were courteous, helpful, and professional, but these few remembered our names and regular drink preferences. Outstanding!

We had a great time on our first River Cruise. Everyone was so friendly, service was excellent, and accommodations outstanding. We met some new friends, put on our dancing shoes at night, and laughed a lot. The scenery was very nice, enjoyed going through the locks, the food was awesome, and lots of beautiful small quaint picturesque towns to visit. Our 10th Gate 1 trip and it was just as wonderful as the past ones., I want to thank John for all his help in booking this for us. Always is a pleasure working with him.

I had the most wonderful time on this trip through Gate 1! All the guides did a great job. All the staff on the Monarch Queen did such an incredible job! The housekeeping staff worked their butts off to make sure my (and I'm guessing everyone else's) room was impeccable! They paid diligent attention to the comings and goings of all the guests so as to tidy up and clean when we were out at breakfast or dinner. They are amazing! I also so much appreciated Ellie- the activities director. She made it a point to come and talk to me and to get to know me. As a solo traveler it's nice and comforting knowing the staff takes the time to get to know you. She even made it a point to let me know if I wanted a picture of myself while doing our guided tours that she would take them! Thank you, Ellie! I didn't get to know Mick very well, but he had his plate full with many others that wanted suggestions for things. But Mick and Ellie did a fantastic job of making everything run so smoothly. The nautical crew made the boat safe, and I didn't even feel us moving! In fact, I kept my curtains open at night so I could have the lights wake me up when going through the locks! That's how smooth it all was. Thank you again! I've told all my friends and family how wonderful this trip was and they're all saying they want to go on one!

Just came back from a 9-day river cruise Amsterdam to Basel aboard Monarch Empress. Just wanted to let you know how pleased we were with this cruise. The entire crew went above and beyond in customer satisfaction. Two people that really impressed us with being so helpful we're Bart & Laura their attention to not only us but to everyone on board was exceptional. We are sending them both a KUDOS!! For really making this a most memorable cruise.

This was a great trip.  We loved the itinerary in Poland.  The cruise was wonderful.  The crew on the ship were outstanding.   This was our 7th Gate 1 trip, but our first river cruise.  We really enjoyed it.

It was lovely. Carmen was the tour director extraordinaire! Nice pace and itinerary.

I have completed my survey about our Rhine River cruise, but I wanted to extend an extra compliment, thank you and great job to or tour director Martin. We have now been on 4 Gate1 tours and all the guides are great, but Martin goes above and beyond!! He welcomed us early in the morning upon check in, was always available with suggestions and information and was always helpful and smiling. He seemed to be everywhere helping us on a bus, boat or crossing a road full of bikes in Amsterdam. His port talks were thorough and complete, and his humor was just right. He truly made our vacation one to remember!

Our trip was FANTASTIC, so many great sites expertly presented by our guides and all the accommodations were perfect! 5 Stars for our Tour Director, Sonia, she did a great job providing guidance, overviews and instructions for the tours, ship guidelines and events, she did a truly fantastic job. Kudos to Eva our Activities Director and all the staff on the Douro Cruiser. We had a truly terrific time and will surely book another Gate1 tour in the future.

Our trip was fantastic!. We have traveled with Gate 1 in the past (again wonderful), but this was our first River Cruise and will NOT be our last! The rooms were very comfortable and were meticulously cleaned. The meals were wonderful along with the wait staff, who were always available to help with any requests. The Cruise Director Bettina did a wonderful job preparing us to every adventure. It was educational, enjoyable and relaxing.

OMG! THE BEST! There is nothing I would have changed. The staff were amazing - so warm, friendly, approachable, helpful. The food was outstanding! Meals were beautifully presented, flavorful, incredible, really. The local tour guides were excellent and flexible especially given the weather, bathroom needs, etc. Just the right amount of free time. I have already signed up for another Gate1 trip next month!

Our trip was wonderful! Gate 1 as usual thought of everything to make our trip very enjoyable. The Monarch Queen was lovely and the staff was very professional and caring. The tour manager, Adrienne was superb as was the activity manager, Laura. The trip was affected by bad weather, but with the expertise of our captain, he made on the spot changes to the schedule and got us through the storm without any loss of seeing the sights. We have taken many trips with Gate 1 and each one surpasses the previous one. Thank you.

The trip was great. Your Staff was friendly and professional, the hotels perfect, the food wonderful, the sites fantastic, and everything ran like clockwork. We managed to avoid the major storms and flooding in Europe, except for our walking tour in Bratislava. We only wish we had more time to explore Vienna-adding another day there would be good.

Our trip was excellent!!!! It was the best, the stay in Prague, the tours of the city with great tour guides and exploring the city by ourselves. The cruise is unforgettable. Our cruise director Adrien went above and beyond to make our time as enjoyable as possible. We fell in love with the boat and the crew.

Trip number 58 for me was fantastic - have done two other river cruises with you and the Douro River may have just been my favorite one so far - a different kind of river cruise as the ships are smaller and maybe less glitzy, as they have five locks to pass one way on the cruise and the same on the reverse - even the locks were fascinating though, especially the tallest one in Europe, Carrapatelo Lock. The ship was very well kept, incredibly comfortable, immaculately clean and kept in tip top shape by the able nautical crew led by Capt. Santos. The pace was wonderful, as you sail during the day and dock at night, so a leisurely morning of sailing this most picturesque river and after lunch we would have a shoreside afternoon excursion to wineries, cute villages/towns, Mateus Palace, which was a must do for me, and one day when docked in Spain, a full day excursion to beautiful Salamanca in Spain, the golden city. The food and beverage services were terrific - delicious multi-course dinners, plentiful buffets for breakfast and lunch, along with some a la carte items to order, generous well chosen Portuguese wine and beer with lunch and dinner and even Mimosas for breakfast if you desired. All the hotel team, restaurant team and housekeeping were excellent, did their tasks so well and couldn't do enough for you, and we were led ably by our lovely Cruise Director Gisella (who also took care of us pre-trip in Lisbon), very organized and fun, and Eva, our Activity Director who was perfect for this job, fun and a great personality. I loved this round trip cruise to and from Alfurada, Porto and the Douro was just beautiful. Hotels pre and post trip were excellent and there is no doubt that Portugal is a deservedly popular destination - friendly, affordable, amazing weather, great sights, delicious wines and food, great local guides and tour managers. I have been several times (4 with G1) and enjoy each and every visit enormously - thank you as always!

We just arrived home last night. We did indeed have a great time on our trip. We were very pleased with our River Cruise on the Rhine. Our room was lovely and clean, better than we anticipated. All the staff were happy, kind and hard working. Always there to help or answer our questions. Our cruise director, Maartin and activity director, Daniele were the best! I am sure we will consider Gate 1 travel again in the future.

The trip was great! Made new friends on board the Monarch Queen. The staff on board was excellent and provided the best possible service. Great experience all around. Andress was exceptional waiter with wonderful dining experience. Gate 1 overall 5-star service from booking our trip with you, Vicky all the way home. We had wonderful historical tours in all 4 countries. Loved the Lipizzan stallions in Vienna and the Parliament in Hungary. I'll recommend Gate 1 to everyone ready to travel first class.

The activity director on the Monarch Queen, Laura, was outstanding. She is very energetic, very creative and did an excellent job of involving guests in many different activities. She made it exciting to look forward to the daily events. She made herself available for any type of question and always gave proper attention to everyone who asked questions. She was the highlight of the cruise staff.

I would like to congratulate Gate1 for my wonderful experience on the Rhine River Cruise. This is my 2nd Gate1 booking but 1st river cruise & I was not disappointed. I was blown away w/ every aspect of the trip & stay on the boat. From my first step on the pier all the way to luggage handling; check-in at the reception functioned like a well-oiled machine. The crew are super attentive, courteous & very eager to please in all my & other's needs. ALL EXCURSIONS were well organized, Cruise Director-Martin/Host Activity Director/Nico are EXCELLENT!!!! I can't find any other superlative DESCRIPTION that befits your company. I've been singing all the praises that I can to my friends, HIGHLY RECOMMENDED. I will be looking for another river cruise in the near future.

We took a trip of 13-Day Rhine River Cruise with Italian Lakes & Swiss Alps - Basel to Amsterdam (Monarch Baroness). The trip was excellent. Our tour guide Remo in Italy and Switzerland was outstanding. He made our trip extra special and fun. The Rhine River cruise was just wonderful. Everyone on the staff was very helpful and went the extra mile to make us comfortable. The food was plenty and delicious. Great job Gate 1.

We just completed the Danube River Cruise with Budapest and Prague. The trip was phenomenal. The directors, Kristina, Laura, and Pavlova were excellent, friendly and informative. And the cruise staff were very attentive to our needs. Thank you for a great vacation.

My wife & I just returned home from a wonderful and very memorable trip! This was our 7th Gate 1 vacation and our 1st River Cruise (7-day Danube Cruise). We had such a great experience in every aspect of the land portions & especially the Cruise itself. Several Crew members went out of their way to make sure our experience was great. Krisztina (Cruise Director), Zsuzsanna (Hotel Mgr), Gede (Restaurant server), George (Lounge Bartender), and especially and most noteworthy was Alptekin (Receptionist). Just as a note, all the crew members were incredibly nice & friendly as well. My wife celebrated her Birthday on board and the noted Crew members made sure to make my wife feel very special. Due to my wife not wishing for a dining room celebration, they made sure to have a quiet celebration in the Lounge. This was so special to her & again, highly memorable too! They were all very professional, extremely warm & friendly, and very accommodating to our individual dining needs. We were always greeted with sincere smiles & a true willingness to make our cruise experience memorable. We were already a dedicated Gate 1 traveling couple, and now even more so due to our cruise experience. All the crew members I have listed highly deserve any form of recognition from the Gate 1 Company. Thank you for your time in reading my email...and now my wife and I are getting ready for our next Discovery trip to Greece in October!!!

The trip was Fantastic. The land portion was great, Baveno lovely resort. Had a wonderful time swimming in Lake Maggiore. Lucerne was loads of fun. The river cruise exceeded my expectations. My cabin suite was luxurious, the only way to cruise. The service on this cruise was absolutely stellar. I was so impressed. From the moment I awoke and left my room to breakfast, my steward would pop out to greet me. The dining staff are wonderful, attentive and funny. The bartenders are warm and kind. A shout out to Suwardi, Dika, Patrick, Rudy, Gary, Antonia, Ramzi, Ketut, Bettina and of course, Daniele. The food was great and always plentiful, and you can get almost anything you want with many selections outside of the evening choices. The reception staff are always helpful and kind. Lots of nice city visits. Love a beer garden! Lucerne was extremely expensive but had a great lunch and dinner and beer! I am more of a land tour person, but this river cruise has me looking for a future trip in the same accommodation. I loved being in my room during down time relaxing. It was always kept sparkling clean!

The Rhine River Cruise was wonderful! We enjoyed the cities, the castles, the charm, the comfort, and the cruising. The staff were among the best we've had the pleasure of meeting. From Tour Director George as the most engaging director, to Activities Director Daniele as the most energetic, to Rudi, Gary, Dika, Patrick, Mon, and others as the best waiters, led by Dining Room Chief George as the most attentive and accommodating for our large group, and Carmen as a dedicated room steward, the cooks who prepared delicious and beautifully presented meals, and the delightful on-board entertainment, we loved every precious moment. Thank you so very much for another memorable vacation.

George and Daniele were excellent as well as the whole staff on board the Monarch Baroness.

I just can't say clearly enough how extraordinary Bart is. We have traveled with Gate 1 over 155 days on 12 different trips. We have always had great tour managers, but BART was a huge cut above. We are now completely spoiled. His clear English and his understanding of both American and European culture quickly created trust and a sense of safety. His DEEP understanding of 20th century history / Nazi / communism - along with his ability to communicate history with color and depth was greatly enjoyed and appreciated. He provided a great overview of communism which included a powerful and entertaining power point. Bart's personality and sincere care for EVERYONE sets him apart. He is a JEWEL in the Gate1 organization. We were truly blessed to travel in his care. Also, the Monarch Queen is amazing - both the ship and the crew!!!!!!

It was great! Soma and Niko met our every need. Always something to do or if you didn't you could rest. Food and service had many choices & waiters always remembered you and your needs. Housekeeping made sure our rooms were always done. The receptionist was very nice and friendly. BRAVO to Gate1

The trip was fabulous. We had a great time. Everyone from the staff to the entertainment director to the cruise director were very friendly and a joy to be around.

What an amazing trip! We loved every part of the 14 Day Danube from Budapest to Prague trip. The tours were done expertly with some of the most knowledgeable guides. The hosts in Budapest & Prague were so friendly and helpful. We had arrived on the day of the Crowdstrike fiasco and Barbora in Budapest handled it perfectly. She was on top of everyone's flights and delays. The entertainment host on the ship (Nad) was so much fun and the activity host (Krys) was on top of all the details we needed for each stop. The staterooms were great. We upgraded our rooms, but I didn't hear anyone on the ship say anything negative about any of the staterooms. The food was superb, and the wait staff were always there to serve us. Every time we left our room it was miraculously cleaned when we returned! (My husband wanted to take Teddy home with us!) We had the opportunity to meet other passengers and hear their stories. We heard from some that they tried other river cruise lines and were so blown away with Gate 1 regarding what we received for the price. At some of the ports we got to go through some of the other ships docked there to get to port and I can honestly say that I didn't see anything that made me pause and say, 'Gee, I wish I had booked them instead'. We were all at the same ports, had the same walking tours in the towns and some even stayed at the same hotel in Prague. Both hotels in Budapest & Prague were in great locations. One thing that I need to point out.... The 1st day we did a city tour of Pest. The 2nd day we did a city tour of Buda. Our ship was the only one docked on the Buda side & we were directly across from the Parliament Building. We were on the top deck of the ship as the sun set and a full moon rose behind the Parliament Building. Then around 9pm we sailed around the island and went past the (beautifully lit) Parliament Building to dock on the south side of Pest with the other ships. We were the only ones who could capture those amazing pictures from our ship that night. It was absolutely brilliant!! We have booked many Gate 1 groups and they have never disappointed us. We're currently in the process of booking their Costa Rica trip and will be booking the Rhine River cruise next year. Good job, Gate 1!!

Our Trip was absolutely the best ever. The ship was perfect, the food was perfect, the room was perfect and the crew, including waiters, room attendants and people at the front desk, all were perfect. Could not say one negative about the cruise down the Rhine River. Will definitely do more trips with Gate 1 and will tell our friends about Gate 1 too.

We had a wonderful trip. Our tour guide Nicolletta was wonderful. She was with us throughout the land portion of our trip in Italy and Switzerland. She was extremely informative and helpful. On our Rhine River cruise we had Soma as the tour director and Nico as our Activity director. They did an excellent job of keeping all of us informed on what to expect each day. Soma was very helpful with suggestions for free time. Nico had so much fun keeping us entertained while cruising. This is the second cruise we have been on with Nico and both times he was great