Return & Refund Policy
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. We issue store credit for eligible return items.
Non-Returnable Items:
- Final sale products
- Swimwear
- Panties
- Bodysuits
- Cosmetics
Return Process
To start a return, contact us at djoune@labelleginaboutique.com. Returns should be sent to the following address:
614 SE Polynesian Ave Port Saint Lucie Florida 34983
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
Return Shipping and Fees
The customer is responsible for the shipping fee to return the order to La Belle Gina Boutique. There is also a $9.99 restocking fee.
Return Processing Time
Upon receipt of your return package, your store credit will be processed within 3 to 5 business days. You will receive an email notification once your return has been processed.
For any return questions, please contact us at djoune@labelleginaboutique.com.