1. Detailed scope of work should be defined in writing and ensure all parties agree. 2.One should also communicate all the implications of changes, including costs and timelines. 3. One should be firm yet diplomatic when denying out-of-scope requests.

To prevent project scope creep when clients request additional services, I start by ensuring the original scope is well-defined and agreed upon in writing. This provides a solid foundation to reference when extra requests arise. If the client asks for changes, I communicate the implications clearly, including potential adjustments to costs and timelines. Being firm but diplomatic is key in these discussions—if the new requests are out of scope, I either suggest a formal renegotiation or politely decline while explaining why it may not be feasible.

When dealing with clients who want more than what's in the deal, here's #My2Cents: Be clear from the start: Make sure everyone knows exactly what's included in the contract. Have a system for changes: If they want something extra, we use a formal process to document it. Keep them in the loop: Let them know how things are going and if there are any issues. Be firm but friendly: Say no to extra stuff if it's not part of the deal, but do it in a nice way. Use a project management tool: These tools can help keep track of what's included and what's not. Remember, the goal is to get the job done without going over budget or schedule.