Dealing with a demanding client for CAD designs. How do you navigate endless revision requests?

1 Set Expectations

Before diving into any project, clear communication is key. Discuss with your client the scope of work, revision policy, and deadlines. By setting realistic expectations from the outset, you can avoid misunderstandings later on. Explain the CAD design process and the time each phase takes. Let them know that while minor adjustments are part of the process, significant changes might require additional time and cost.

2 Clarify Feedback

When revisions come in, ask for detailed feedback. Sometimes, clients might not be versed in CAD terminology, so it's your job to translate their needs into actionable items. Request specific comments and, if possible, ask for annotations directly on the design. This will help you understand their vision more clearly and reduce the back-and-forth of vague revisions.

3 Prioritize Changes

Once you have clear feedback, prioritize the changes. Not all revisions will have the same level of urgency or importance. Tackle the most significant ones that have a direct impact on the functionality or aesthetics of the design first. This approach allows you to manage your time effectively and show progress to the client, which can mitigate their anxiety and reduce further demands.

4 Time Management

Managing your time wisely is essential when dealing with revision-heavy projects. Allocate specific blocks of time to work on revisions and inform your client about the estimated turnaround time for each set of changes. This not only helps you stay organized but also sets a pace that your client can anticipate, which may reduce their impatience.