RCCA Form and Example - v1.1

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Root Cause Corrective Actions (RCCA): An analysis that shows root cause(s) of metrics, and the action(s) that

are being done to correct the problem. These analyses are mainly for RED status metrics. Located on Facility/BU, Value Stream, and Area Boards in the "Act" area.

Caterpillar Production System 160027556.xls.ms_office RCCA

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Caterpillar: Confidential Green 7/25/2013

Caterpillar Production System 160027556.xls.ms_office RCCA

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Caterpillar: Confidential Green 7/25/2013

Dealer / Facility / Business Unit Root Cause Corrective Actions


VALUE STREAM
Identification

ROOT CAUSE(S):
the real cause - not the symptom

CORRECTIVE ACTION / COUNTERMEASURE


actionable items to improve performance of the metric

WHO

WHEN

STATUS

manages the change implementation date % complete

Caterpillar Production System 160027556.xls.ms_office RCCA Form

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Caterpillar: Confidential Green 7/25/2013

Dealer Facility / Business Unit Root Cause Corrective Actions


VALUE STREAM Identification
Cerified Rebuilds of 797's

ROOT CAUSE(S): CORRECTIVE ACTION / COUNTERMEASURE the real cause - not the symptom actionable items to improve performance of the metric Lifting Device Failure Inspected daily by team member Certified lifting device Visually inspect all lifting devices in area

WHO manages the change Team Member Maintenance All Team Members

WHEN

STATUS

implementation date % complete Immediately Dec. 31 Oct. 5

Caterpillar Production System 160027556.xls.ms_office RCCA Example

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Caterpillar: Confidential Green 7/25/2013

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