Dessa McNeills Resume

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4442 Bruce Dr Phone 325-690-0696

Abilene, TX 79606 E-mail dessamcneill@gmail.com

Dessa McNeill

Objective To obtain a position with a company where I can utilize my skills and
further my career.

Employment Feb 2006 to April 2009 Blue Cross Blue Shield Abilene, TX
Customer Advocate
 Responsible for researching and responding to telephone inquiries in a
prompt, accurate, and objective manner.
 Responsible for processing claims.
 Screen and edit claims data for accuracy.

August 1997 to Feb 2006 Wal-Mart Super Center Abilene,


TX
Layaway Manager
 Trained new associates to the layaway department.
 Monitored layaway package counts and inventory daily.
 Received 4-Star cashier, Wal-Mart’s highest cashier award.

Sept 2000 to Feb 2002 Texas Express Abilene, TX


Store Manager
 Responsible for scheduling of four employees
 Oversaw daily paperwork for inventory and sales of store
 Received manager of the quarter for highest sales.

Education Sept. 2004 to Present Cisco Junior College Abilene, TX


Currently working towards Associates in Accounting

Aug 1993 to May 1997 Cooper High School Abilene, TX


High School Diploma

Summary of
 Expert knowledge and abilities in written communication.
qualifications
 Organized and detail-oriented
 Strong skills in time management, prioritizing task, and meeting deadlines.
 Proficient in all Microsoft Office products
Communication &
 Consistently maintain a positive attitude and enjoy helping people.
People Skills
 Cooperatively work with others to produce and deliver required work.
 Articulate and very effective working with people of different backgrounds
and temperaments.

Organization &
 Produce quality work even when under extreme pressure and deadlines.
Time Management
 Proven ability to understand and follow complex instructions to successful
conclusions.
 Many years of experience successfully managing and organizing
personal time and workload.

References
Melinda Diaz
Assistant Manager
Wal-Mart Super Center
Abilene, TX
325-695-3092

Jessica Lenius
General Manager
City of Abilene
325-829-8456

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