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Zuhailawati Binti Zainon No 4, Jalan SS 14/3C 47500 Subang Jaya Selangor Off: 56391938 Hse: 56333923 Mobile: 0166206634

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This document provides a summary of Zuhailawati Binti Zainon's personal and professional background. It includes her date of birth, place of birth, education history including qualifications obtained from 1993-1994 and 1992. It also outlines her work history from 1990-1991 and 1995-2010 at various organizations, including roles and responsibilities in secretarial, assistant cook and training and development positions. Finally, it lists some example course titles conducted and designed related to telephone skills, teamwork and motivation.

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Zuhailawati Binti Zainon No 4, Jalan SS 14/3C 47500 Subang Jaya Selangor Off: 56391938 Hse: 56333923 Mobile: 0166206634

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anon_389564449
18 views3 pages
This document provides a summary of Zuhailawati Binti Zainon's personal and professional background. It includes her date of birth, place of birth, education history including qualifications obtained from 1993-1994 and 1992. It also outlines her work history from 1990-1991 and 1995-2010 at various organizations, including roles and responsibilities in secretarial, assistant cook and training and development positions. Finally, it lists some example course titles conducted and designed related to telephone skills, teamwork and motivation.

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This document provides a summary of Zuhailawati Binti Zainon's personal and professional background. It includes her date of birth, place of birth, education history including qualifications obtained from 1993-1994 and 1992. It also outlines her work history from 1990-1991 and 1995-2010 at various organizations, including roles and responsibilities in secretarial, assistant cook and training and development positions. Finally, it lists some example course titles conducted and designed related to telephone skills, teamwork and motivation.

Copyright:

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Download as DOC, PDF, TXT or read online from Scribd
Download as doc, pdf, or txt
18 views3 pages

Zuhailawati Binti Zainon No 4, Jalan SS 14/3C 47500 Subang Jaya Selangor Off: 56391938 Hse: 56333923 Mobile: 0166206634

Uploaded by

anon_389564449
This document provides a summary of Zuhailawati Binti Zainon's personal and professional background. It includes her date of birth, place of birth, education history including qualifications obtained from 1993-1994 and 1992. It also outlines her work history from 1990-1991 and 1995-2010 at various organizations, including roles and responsibilities in secretarial, assistant cook and training and development positions. Finally, it lists some example course titles conducted and designed related to telephone skills, teamwork and motivation.

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ZUHAILAWATI BINTI ZAINON No 4, Jalan SS 14/3C 47500 Subang Jaya Selangor Off : 56391938 Hse : 56333923 Mobile : 0166206634

PERSONAL PARTICULARS Date of Birth Place of Birth Status : : : 23.12.73 Kota Bahru Kelantan Married

EDUCATION BACKGROUND 1993-1994 Stamford Ladies' College, Petaling Jaya Certificate In Secretarial Science 1992 Stamford School of Culinary, Damansara Kim Diploma in Culinary Arts 1989-1990 Sekolah Menengah Subang Jaya 1 1990 - SPM 1986-1988 Sekolah Menengah Subang Jaya 1 1988 - SRP

WORKING BACKGROUND 1990 Annie Glidden's Berry Farm, Winchester, Boston. General Worker

Involve in day to day berry picking, grading and packing. 1991 Sri Cempaka Malaysian Food Restaurant, Winchester, Boston Assistant Cook Involve in day to day cooking for the restaurant. Given the chance to prepare Kelantanese spread during Malaysian Week in Fletchers' University of History, Boston. 1995 to 1998 Subang Jaya Medical Centre. Secretary Involved in day to day secretarial job for Training & Developement. Coordinating external courses as well as internal courses. Incharge of compiling and reporting training hours. Responsible for compiling training evaluation review by T&D Manager and course leaders. 1998 to 2010 Sime Darby Medical Centre Coordinator, Training and Development Duties as above still remains including, develop and conduct training for junior staff under supervision of T&D Mgr and executive. Responsible for the production of monthly training reports via HRMS system. 2010 to date Executive, Learning and Development Responsible for the smooth running of the operations in L&D with the supervision of Asst. Manager. Course delivery and design as per requested by staff during TNA practice. In charge of all reports for Khazanah and Sime Darby Group. Design and plan the training calendar. In charge of updating Task Procedure for L&D. In charge of making sure the training budget used at planned. The sole person for HRDF for Sime Darby Healthcare Group.

COURSE CONDUCTED & DESIGNED. Hello Can You Hear Me ? This is a telephone courtesy workshop. Staff will learn effective techniques of answering calls, offering help, transferring calls and handling difficult customers on the phone. TEAMS This programme is designed to build our strengths as well as minimise our limitations of working in teams. Let's Get Loud This is a motivational programme for non executive.

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