Ishikawa - Causa y Efecto Fisbone

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Fishbone Diagram Generator 2.

Welcome to FreeQuality.org's Fishbone Diagram Generator 2.0. Following the four simple steps below allow analyze, and graphically depict with increasing detail, all potential causes related to a problem or current con its root causes. This software is a free service developed by Kevin Dougherty and Tom Smith of the Quali Management program (QMM) at The Pennsylvania State University.

For more information about Penn State's Quality and Manufacturing Management program contact www

Problem Statement
Enter the problem you are trying to analyze in the white box below. Include as much information on the "what", "when", and "how much" of the problem. Click "finished" to continue.

Invoices Not Posted to PMS

Major Cause Catagories


Fill in general cause catagories below. For suggested causes, click on your business type.You can add or change suggested causes if you choose. Click "finished" to continue.

1 People 4 2 Source Documents 5 3 Procedures 6

Measurement Environment Systems

Specific Causes
Enter specific causes associated with respective major causes below. Be precise and #1 People ----> Not Trained ----> ----> ----> #2 Source Documents ----> Not Available ----> Wrong Documents ----> ----> #3 Procedures ----> Not Documented ----> Not Followed ----> Not Well Defined ----> #4 Measurement ----> Wrong Metrics ----> No Tracking at All ----> ----> #5 Environment ----> Not Accounting Oriented ----> Not Important to Leadership ----> ----> #6 Systems ----> No Integration of Data ----> No Single System ----> ---->

ator 2.0

e four simple steps below allows your firm to identify, ed to a problem or current condition in order to discover ty and Tom Smith of the Quality and Manufacturing

This software best viewed with 800 x 600

agement program contact www.ie.psu.edu/qmm

r suggested

below. Be precise and

Fishbone Diagram
Environment Procedures People

Not Well Defined Not Followed

Not Important to Leadership Not Accounting Oriented Not Documented

Not Trained

Invoices Not Posted to P Not Available

No Integration of Data No Single System

Wrong Metrics

No Tracking at All

Wrong Documents

Systems

Measurement

Source Documents

Invoices Not Posted to PMS

Wrong Documents

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