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Dr. Pepper/Seven Up Inc - Squirt

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Dr.

Pepper/Seven Up Inc – Squirt Brands

Squirt Brand carbonated drink is a caffeine-free, low sodium soft drink that is a blend
of grapefruit juices mixed with carbonation. It is the best selling carbonated grapefruit
drink in the United States and marketed under Dr. Pepper/Seven Up Inc, which is owned
by the London based company Cadbury Schweppes, the world’s third largest soft-drink
company. Three companies with 90% of the market share control the carbonated soft drink
industry in the US, which are Coca-Cola, Pepsi Co, and Dr. Pepper/7Up, also represent the
top ten selling brands in the US. The industry is divided into three major participants;
concentrate producers, bottlers, and retail outlets.

Squirt’s product line, diet, Ruby Red, and Diet Ruby Red account for 20% of Squirt’s total
sales which is previous to a positioning review in 1995 by Foote, Cone, and Belding, Squirt
focused its advertising on the 18 to 34 year old target market. Squirt advertised through
newspapers inserts, cable TV spots, spot radio, and consumer, retail, and trade promotions.
Squirt’s promotions exceeded the advertising expenditures. Squirt has been attributed with
having the highest brand loyalty amongst competitors even though Mountain Dew was the
most heavily advertised. At this time, the positioning of the company was to target Squirt to
adults and Ruby Red to teens and young adults. The company was shooting commercials
involving Rollerblading and Mountain Biking. Advertising messages emphasized how Squirt
was beyond the ordinary taste, but also that it’s incredibly exciting. Throughout the five years,
Squirts creative execution and positioning were revisited three times, no changes were made.

Five Squirt bottlers account for 50% of sales. These bottlers are located in Los Angeles,
Chicago, Detroit, San Diego, and Portland. A total of 100 bottlers account for half of the
Squirt case volume with these bottlers located predominantly in the Western U.S., California
alone is responsible for 38% of the total case volume produced. Squirt is the primary brand
with two brand extensions. These extensions include Diet Squirt and Ruby Red Squirt. These
extensions have both been successful and account for 20% of Squirt Sales. Diet Squirt was
the first carbonated drink to be sweetened with Nutri-Sweet. Squirt's direct competition
comes from two Coca-Cola brands. These are Fresca and Citra. Fresca is a caffeine free diet
soft drink targeted to adults over age 30. Citra is sugared caffeine free version of Fresca
targeted to teens and young adults. Squirt outsells Citra and Fresca combined by case volume.
Squirt's advertising has used a variety of media including newspapers, television, and radio.
Overall Squirt spends less on advertising and promotion than its competitors. Squirt also
enjoys the highest brand awareness in the carbonated grapefruit drink category. Squirt is
currently positioned as a, "spunky, lively, everyday, on the go, sociable, colourful, and music
driven" beverage. The target market is adult’s ages 18-34 years old. The current tag line is,
"Squirt your thirst." The position has been revisited in 1999 and 2000, however no changes
were made.

Foot, Cone & Belding made a full review of positioning strategy and made a few
recommendations in mid 2001. They concluded that Squirt was more thirst quenching than
refreshing, and it was not seen as either hip and young or not so cool and hip. They
recommended that Squirt also be targeted to a younger demographic, especially the 18-24
year old range. They reasoned that this age group is a large consumer of soft drinks, and that
the "thirst-quenching" attribute of the product would appeal to them.

Squirt has also been looking into the growing Hispanic population in the U.S. Squirt is one of
the larger selling brands of soda in Mexico, and Squirt has large brand recognition there.
According to the Squirt census data the Hispanic population is one of the fastest growing
groups in the U.S. Within this group 25% were under the age of 18. Cities such as Los
Angeles, El Paso, San Diego, San Jose, and San Antonio are over 25% Hispanic. Experts
predict that Hispanics will overtake Blacks as the largest minority in the U.S. The brand
Squirt is sold in Mexico with great success by a different company.

Questions:

1) Does expenditure advertising on retail, trade and consumer promotions help company
product (Squirt Brand) to gain more market share and be more competitive? Should
they change their advertising strategy?

2) Does the company need to comply with brands advertising agency, Foot, Cone &
Belding recommendation about Squirt need to be targeted to more younger
demographic, especially the 18-24? Give reason to support your answer.

3) Decide to whom in the Hispanic population should Squirt be targeted?

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