Negotiation 3

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Negotiation Styles

N-2 Strategy Model by Rolling and


Christine Glaser
High
Yield

High need for


relationship
and low for
substance

Collabora
te

Relationshi
p

Low
Substance

High

High need for


both
relationship and
substance

The Five Negotiating Styles

PAGE 16

Negotiation Styles

Compromising
Uses Cooperation
Concedes minor objectives
Divides needs to satisfy both
parties

Mutually exclusive objectives

Negotiation Styles

Accommodating
Relationship over
objectives
Sacrifice now / gain later
Dont use on key issues
Dont use if other party is

Negotiation Styles

Collaborative
Working together
win/win
Time-consuming
Problem solving /
brainstorming

Negotiation Styles

Avoiding
Passive lose/lose
Creates frustration /
anger
Use on minor issues
Use if you would lose

Negotiation Styles

Competing
Aggressive style
win/lose
Intimidation / threats /
hostility
Use if you need a quick

Stages In Negotiation
Preliminary
Opening
Diagnosis
Closing

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