Nasw Code of Ethics PDF
Nasw Code of Ethics PDF
Nasw Code of Ethics PDF
Approved by the 1996 NASW Delegate Assembly and revised by the 1999 NASW
Delegate Assembly
Preamble
The primary mission of the social work profession is to enhance human well-being and help meet the basic
human needs of all people, with particular attention to the needs and empowerment of people who are
vulnerable, oppressed, and living in poverty. A historic and defining feature of social work is the
profession's focus on individual well-being in a social context and the well-being of society. Fundamental
to social work is attention to the environmental forces that create, contribute to, and address problems in
living.
Social workers promote social justice and social change with and on behalf of clients. "Clients" is used
inclusively to refer to individuals, families, groups, organizations, and communities. Social workers are
sensitive to cultural and ethnic diversity and strive to end discrimination, oppression, poverty, and other
forms of social injustice. These activities may be in the form of direct practice, community organizing,
supervision, consultation, administration, advocacy, social and political action, policy development and
implementation, education, and research and evaluation. Social workers seek to enhance the capacity of
people to address their own needs. Social workers also seek to promote the responsiveness of organizations,
communities, and other social institutions to individuals' needs and social problems.
The mission of the social work profession is rooted in a set of core values. These core values, embraced by
social workers throughout the profession's history, are the foundation of social work's unique purpose and
perspective:
• service
• social justice
• dignity and worth of the person
• importance of human relationships
• integrity
• competence.
This constellation of core values reflects what is unique to the social work profession. Core values, and the
principles that flow from them, must be balanced within the context and complexity of the human
experience.
Professional ethics are at the core of social work. The profession has an obligation to articulate its basic
values, ethical principles, and ethical standards. The NASW Code of Ethics sets forth these values,
principles, and standards to guide social workers' conduct. The Code is relevant to all social workers and
social work students, regardless of their professional functions, the settings in which they work, or the
populations they serve.
1. The Code identifies core values on which social work's mission is based.
2. The Code summarizes broad ethical principles that reflect the profession's core values and
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establishes a set of specific ethical standards that should be used to guide social work practice.
3. The Code is designed to help social workers identify relevant considerations when professional
obligations conflict or ethical uncertainties arise.
4. The Code provides ethical standards to which the general public can hold the social work
profession accountable.
5. The Code socializes practitioners new to the field to social work's mission, values, ethical
principles, and ethical standards.
6. The Code articulates standards that the social work profession itself can use to assess whether
social workers have engaged in unethical conduct. NASW has formal procedures to adjudicate
ethics complaints filed against its members.* In subscribing to this Code, social workers are
required to cooperate in its implementation, participate in NASW adjudication proceedings, and
abide by any NASW disciplinary rulings or sanctions based on it.
*For information on NASW adjudication procedures, see NASW Procedures for the Adjudication of
Grievances.
The Code offers a set of values, principles, and standards to guide decision making and conduct when
ethical issues arise. It does not provide a set of rules that prescribe how social workers should act in all
situations. Specific applications of the Code must take into account the context in which it is being
considered and the possibility of conflicts among the Code's values, principles, and standards. Ethical
responsibilities flow from all human relationships, from the personal and familial to the social and
professional.
Further, the NASW Code of Ethics does not specify which values, principles, and standards are most
important and ought to outweigh others in instances when they conflict. Reasonable differences of opinion
can and do exist among social workers with respect to the ways in which values, ethical principles, and
ethical standards should be rank ordered when they conflict. Ethical decision making in a given situation
must apply the informed judgment of the individual social worker and should also consider how the issues
would be judged in a peer review process where the ethical standards of the profession would be applied.
Ethical decision making is a process. There are many instances in social work where simple answers are
not available to resolve complex ethical issues. Social workers should take into consideration all the values,
principles, and standards in this Code that are relevant to any situation in which ethical judgment is
warranted. Social workers' decisions and actions should be consistent with the spirit as well as the letter of
this Code.
In addition to this Code, there are many other sources of information about ethical thinking that may be
useful. Social workers should consider ethical theory and principles generally, social work theory and
research, laws, regulations, agency policies, and other relevant codes of ethics, recognizing that among
codes of ethics social workers should consider the NASW Code of Ethics as their primary source. Social
workers also should be aware of the impact on ethical decision making of their clients' and their own
personal
values and cultural and religious beliefs and practices. They should be aware of any conflicts between
personal and professional values and deal with them responsibly. For additional guidance social workers
should consult the relevant literature on professional ethics and ethical decision making and seek
appropriate consultation when faced with ethical dilemmas. This may involve consultation with an agency-
based or social work organization's ethics committee, a regulatory body, knowledgeable colleagues,
supervisors, or legal counsel.
Instances may arise when social workers' ethical obligations conflict with agency policies or relevant laws
or regulations. When such conflicts occur, social workers must make a responsible effort to resolve the
conflict in a manner that is consistent with the values, principles, and standards expressed in this Code. If a
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reasonable resolution of the conflict does not appear possible, social workers should seek proper
consultation before making a decision.
The NASW Code of Ethics is to be used by NASW and by individuals, agencies, organizations, and bodies
(such as licensing and regulatory boards, professional liability insurance providers, courts of law, agency
boards of directors, government agencies, and other professional groups) that choose to adopt it or use it as
a frame of reference. Violation of standards in this Code does not automatically imply legal liability or
violation of the law. Such determination can only be made in the context of legal and judicial proceedings.
Alleged violations of the Code would be subject to a peer review process. Such processes are generally
separate from legal or administrative procedures and insulated from legal review or proceedings to allow
the profession to counsel and discipline its own members.
A code of ethics cannot guarantee ethical behavior. Moreover, a code of ethics cannot resolve all ethical
issues or disputes or capture the richness and complexity involved in striving to make responsible choices
within a moral community. Rather, a code of ethics sets forth values, ethical principles, and ethical
standards to which professionals aspire and by which their actions can be judged. Social workers' ethical
behavior should result from their personal commitment to engage in ethical practice. The NASW Code of
Ethics reflects the commitment of all social workers to uphold the profession's values and to act ethically.
Principles and standards must be applied by individuals of good character who discern moral questions and,
in good faith, seek to make reliable ethical judgments.
Ethical Principles
The following broad ethical principles are based on social work's core values of service, social justice,
dignity and worth of the person, importance of human relationships, integrity, and competence. These
principles set forth ideals to which all social workers should aspire.
Value: Service
Ethical Principle: Social workers' primary goal is to help people in need and to address social problems.
Social workers elevate service to others above self-interest. Social workers draw on their knowledge,
values, and skills to help people in need and to address social problems.
Social workers are encouraged to volunteer some portion of their professional skills with no expectation of
significant financial return (pro bono service).
Social workers pursue social change, particularly with and on behalf of vulnerable and oppressed
individuals and groups of people. Social workers' social change efforts are focused primarily on issues of
poverty, unemployment, discrimination, and other forms of social injustice. These activities seek to
promote sensitivity to and knowledge about oppression and cultural and ethnic diversity. Social workers
strive to ensure access to needed information, services, and resources; equality of opportunity; and
meaningful participation in decision making for all people.
Ethical Principle: Social workers respect the inherent dignity and worth of the person.
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Social workers treat each person in a caring and respectful fashion, mindful of individual differences and
cultural and ethnic diversity. Social workers promote clients' socially responsible self-determination. Social
workers seek to enhance clients' capacity and opportunity to change and to address their own needs. Social
workers are cognizant of their dual responsibility to clients and to the broader society. They seek to resolve
conflicts between clients' interests and the broader society's interests in a socially responsible manner
consistent with the values, ethical principles, and ethical standards of the profession.
Ethical Principle: Social workers recognize the central importance of human relationships.
Social workers understand that relationships between and among people are an important vehicle for
change. Social workers engage people as partners in the helping process. Social workers seek to strengthen
relationships among people in a purposeful effort to promote, restore, maintain, and enhance the well-being
of individuals, families, social groups, organizations, and communities.
Value: Integrity
Social workers are continually aware of the profession's mission, values, ethical principles, and ethical
standards and practice in a manner consistent with them. Social workers act honestly and responsibly and
promote ethical practices on the part of the organizations with which they are affiliated.
Value: Competence
Ethical Principle: Social workers practice within their areas of competence and develop and enhance their
professional expertise.
Social workers continually strive to increase their professional knowledge and skills and to apply them in
practice. Social workers should aspire to contribute to the knowledge base of the profession.
Ethical Standards
The following ethical standards are relevant to the professional activities of all social workers. These
standards concern (1) social workers' ethical responsibilities to clients, (2) social workers' ethical
responsibilities to colleagues, (3) social workers' ethical responsibilities in practice settings, (4) social
workers' ethical responsibilities as professionals, (5) social workers' ethical responsibilities to the social
work profession, and (6) social workers' ethical responsibilities to the broader society.
Some of the standards that follow are enforceable guidelines for professional conduct, and some are
aspirational. The extent to which each standard is enforceable is a matter of professional judgment to be
exercised by those responsible for reviewing alleged violations of ethical standards.
1. Social Workers' Ethical Responsibilities to Clients
1.01 Commitment to Clients
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1.02 Self-Determination
Social workers respect and promote the right of clients to self-determination and assist
clients in their efforts to identify and clarify their goals. Social workers may limit clients'
right to self-determination when, in the social workers' professional judgment, clients'
actions or potential actions pose a serious, foreseeable, and imminent risk to themselves
or others.
(a) Social workers should provide services to clients only in the context of a professional
relationship based, when appropriate, on valid informed consent. Social workers should
use clear and understandable language to inform clients of the purpose of the services,
risks related to the services, limits to services because of the requirements of a third-party
payer, relevant costs, reasonable alternatives, clients' right to refuse or withdraw consent,
and the time frame covered by the consent. Social workers should provide clients with an
opportunity to ask questions.
(b) In instances when clients are not literate or have difficulty understanding the primary
language used in the practice setting, social workers should take steps to ensure clients'
comprehension. This may include providing clients with a detailed verbal explanation or
arranging for a qualified interpreter or translator whenever possible.
(c) In instances when clients lack the capacity to provide informed consent, social
workers should protect clients' interests by seeking permission from an appropriate third
party, informing clients consistent with the clients' level of understanding. In such
instances social workers should seek to ensure that the third party acts in a manner
consistent with clients' wishes and interests. Social workers should take reasonable steps
to enhance such clients' ability to give informed consent.
(d) In instances when clients are receiving services involuntarily, social workers should
provide information about the nature and extent of services and about the extent of
clients' right to refuse service.
(e) Social workers who provide services via electronic media (such as computer,
telephone, radio, and television) should inform recipients of the limitations and risks
associated with such services.
(f) Social workers should obtain clients' informed consent before audio taping or
videotaping clients or permitting observation of services to clients by a third party.
1.04 Competence
(a) Social workers should provide services and represent themselves as competent only
within the boundaries of their education, training, license, certification, consultation
received, supervised experience, or other relevant professional experience.
(b) Social workers should provide services in substantive areas or use intervention
techniques or approaches that are new to them only after engaging in appropriate study,
training, consultation, and supervision from people who are competent in those
interventions or techniques.
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(c) When generally recognized standards do not exist with respect to an emerging area of
practice, social workers should exercise careful judgment and take responsible steps
(including appropriate education, research, training, consultation, and supervision) to
ensure the competence of their work and to protect clients from harm.
(a) Social workers should understand culture and its function in human behavior and
society, recognizing the strengths that exist in all cultures.
(b) Social workers should have a knowledge base of their clients' cultures and be able to
demonstrate competence in the provision of services that are sensitive to clients' cultures
and to differences among people and cultural groups.
(c) Social workers should obtain education about and seek to understand the nature of
social diversity and oppression with respect to race, ethnicity, national origin, color, sex,
sexual orientation, age, marital status, political belief, religion, and mental or physical
disability.
(a) Social workers should be alert to and avoid conflicts of interest that interfere with the
exercise of professional discretion and impartial judgment. Social workers should inform
clients when a real or potential conflict of interest arises and take reasonable steps to
resolve the issue in a manner that makes the clients' interests primary and protects clients'
interests to the greatest extent possible. In some cases, protecting clients' interests may
require termination of the professional relationship with proper referral of the client.
(b) Social workers should not take unfair advantage of any professional relationship or
exploit others to further their personal, religious, political, or business interests.
(c) Social workers should not engage in dual or multiple relationships with clients or
former clients in which there is a risk of exploitation or potential harm to the client. In
instances when dual or multiple relationships are unavoidable, social workers should take
steps to protect clients and are responsible for setting clear, appropriate, and culturally
sensitive boundaries. (Dual or multiple relationships occur when social workers relate to
clients in more than one relationship, whether professional, social, or business. Dual or
multiple relationships can occur simultaneously or consecutively.)
(d) When social workers provide services to two or more people who have a relationship
with each other (for example, couples, family members), social workers should clarify
with all parties which individuals will be considered clients and the nature of social
workers' professional obligations to the various individuals who are receiving services.
Social workers who anticipate a conflict of interest among the individuals receiving
services or who anticipate having to perform in potentially conflicting roles (for example,
when a social worker is asked to testify in a child custody dispute or divorce proceedings
involving clients) should clarify their role with the parties involved and take appropriate
action to minimize any conflict of interest.
(a) Social workers should respect clients' right to privacy. Social workers should not
solicit private information from clients unless it is essential to providing services or
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conducting social work evaluation or research. Once private information is shared,
standards of confidentiality apply.
(b) Social workers may disclose confidential information when appropriate with valid
consent from a client or a person legally authorized to consent on behalf of a client.
(c) Social workers should protect the confidentiality of all information obtained in the
course of professional service, except for compelling professional reasons. The general
expectation that social workers will keep information confidential does not apply when
disclosure is necessary to prevent serious, foreseeable, and imminent harm to a client or
other identifiable person. In all instances, social workers should disclose the least amount
of confidential information necessary to achieve the desired purpose; only information
that is directly relevant to the purpose for which the disclosure is made should be
revealed.
(d) Social workers should inform clients, to the extent possible, about the disclosure of
confidential information and the potential consequences, when feasible before the
disclosure is made. This applies whether social workers disclose confidential information
on the basis of a legal requirement or client consent.
(e) Social workers should discuss with clients and other interested parties the nature of
confidentiality and limitations of clients' right to confidentiality. Social workers should
review with clients circumstances where confidential information may be requested and
where disclosure of confidential information may be legally required. This discussion
should occur as soon as possible in the social worker-client relationship and as needed
throughout the course of the relationship.
(f) When social workers provide counseling services to families, couples, or groups,
social workers should seek agreement among the parties involved concerning each
individual's right to confidentiality and obligation to preserve the confidentiality of
information shared by others. Social workers should inform participants in family,
couples, or group counseling that social workers cannot guarantee that all participants
will honor such agreements.
(g) Social workers should inform clients involved in family, couples, marital, or group
counseling of the social worker's, employer's, and agency's policy concerning the social
worker's disclosure of confidential information among the parties involved in the
counseling.
(h) Social workers should not disclose confidential information to third-party payers
unless clients have authorized such disclosure.
(i) Social workers should not discuss confidential information in any setting unless
privacy can be ensured. Social workers should not discuss confidential information in
public or semipublic areas such as hallways, waiting rooms, elevators, and restaurants.
(j) Social workers should protect the confidentiality of clients during legal proceedings to
the extent permitted by law. When a court of law or other legally authorized body orders
social workers to disclose confidential or privileged information without a client's
consent and such disclosure could cause harm to the client, social workers should request
that the court withdraw the order or limit the order as narrowly as possible or maintain
the records under seal, unavailable for public inspection.
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(k) Social workers should protect the confidentiality of clients when responding to
requests from members of the media.
(l) Social workers should protect the confidentiality of clients' written and electronic
records and other sensitive information. Social workers should take reasonable steps to
ensure that clients' records are stored in a secure location and that clients' records are not
available to others who are not authorized to have access.
(m) Social workers should take precautions to ensure and maintain the confidentiality of
information transmitted to other parties through the use of computers, electronic mail,
facsimile machines, telephones and telephone answering machines, and other electronic
or computer technology. Disclosure of identifying information should be avoided
whenever possible.
(n) Social workers should transfer or dispose of clients' records in a manner that protects
clients' confidentiality and is consistent with state statutes governing records and social
work licensure.
(o) Social workers should take reasonable precautions to protect client confidentiality in
the event of the social worker's termination of practice, incapacitation, or death.
(p) Social workers should not disclose identifying information when discussing clients
for teaching or training purposes unless the client has consented to disclosure of
confidential information.
(q) Social workers should not disclose identifying information when discussing clients
with consultants unless the client has consented to disclosure of confidential information
or there is a compelling need for such disclosure.
(r) Social workers should protect the confidentiality of deceased clients consistent with
the preceding standards.
(a) Social workers should provide clients with reasonable access to records concerning
the clients. Social workers who are concerned that clients' access to their records could
cause serious misunderstanding or harm to the client should provide assistance in
interpreting the records and consultation with the client regarding the records. Social
workers should limit clients' access to their records, or portions of their records, only in
exceptional circumstances when there is compelling evidence that such access would
cause serious harm to the client. Both clients' requests and the rationale for withholding
some or all of the record should be documented in clients' files.
(b) When providing clients with access to their records, social workers should take steps
to protect the confidentiality of other individuals identified or discussed in such records.
(a) Social workers should under no circumstances engage in sexual activities or sexual
contact with current clients, whether such contact is consensual or forced.
(b) Social workers should not engage in sexual activities or sexual contact with clients'
relatives or other individuals with whom clients maintain a close personal relationship
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when there is a risk of exploitation or potential harm to the client. Sexual activity or
sexual contact with clients' relatives or other individuals with whom clients maintain a
personal relationship has the potential to be harmful to the client and may make it
difficult for the social worker and client to maintain appropriate professional boundaries.
Social workers--not their clients, their clients' relatives, or other individuals with whom
the client maintains a personal relationship--assume the full burden for setting clear,
appropriate, and culturally sensitive boundaries.
(c) Social workers should not engage in sexual activities or sexual contact with former
clients because of the potential for harm to the client. If social workers engage in conduct
contrary to this prohibition or claim that an exception to this prohibition is warranted
because of extraordinary circumstances, it is social workers--not their clients--who
assume the full burden of demonstrating that the former client has not been exploited,
coerced, or manipulated, intentionally or unintentionally.
(d) Social workers should not provide clinical services to individuals with whom they
have had a prior sexual relationship. Providing clinical services to a former sexual partner
has the potential to be harmful to the individual and is likely to make it difficult for the
social worker and individual to maintain appropriate professional boundaries.
Social workers should not engage in physical contact with clients when there is a
possibility of psychological harm to the client as a result of the contact (such as cradling
or caressing clients). Social workers who engage in appropriate physical contact with
clients are responsible for setting clear, appropriate, and culturally sensitive boundaries
that govern such physical contact.
Social workers should not sexually harass clients. Sexual harassment includes sexual
advances, sexual solicitation, requests for sexual favors, and other verbal or physical
conduct of a sexual nature.
Social workers should not use derogatory language in their written or verbal
communications to or about clients. Social workers should use accurate and respectful
language in all communications to and about clients.
(a) When setting fees, social workers should ensure that the fees are fair, reasonable, and
commensurate with the services performed. Consideration should be given to clients'
ability to pay.
(b) Social workers should avoid accepting goods or services from clients as payment for
professional services. Bartering arrangements, particularly involving services, create the
potential for conflicts of interest, exploitation, and inappropriate boundaries in social
workers' relationships with clients. Social workers should explore and may participate in
bartering only in very limited circumstances when it can be demonstrated that such
arrangements are an accepted practice among professionals in the local community,
considered to be essential for the provision of services, negotiated without coercion, and
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entered into at the client's initiative and with the client's informed consent. Social workers
who accept goods or services from clients as payment for professional services assume
the full burden of demonstrating that this arrangement will not be detrimental to the client
or the professional relationship.
(c) Social workers should not solicit a private fee or other remuneration for providing
services to clients who are entitled to such available services through the social workers'
employer or agency.
When social workers act on behalf of clients who lack the capacity to make informed
decisions, social workers should take reasonable steps to safeguard the interests and
rights of those clients.
Social workers should make reasonable efforts to ensure continuity of services in the
event that services are interrupted by factors such as unavailability, relocation, illness,
disability, or death.
(a) Social workers should terminate services to clients and professional relationships with
them when such services and relationships are no longer required or no longer serve the
clients' needs or interests.
(b) Social workers should take reasonable steps to avoid abandoning clients who are still
in need of services. Social workers should withdraw services precipitously only under
unusual circumstances, giving careful consideration to all factors in the situation and
taking care to minimize possible adverse effects. Social workers should assist in making
appropriate arrangements for continuation of services when necessary.
(c) Social workers in fee-for-service settings may terminate services to clients who are
not paying an overdue balance if the financial contractual arrangements have been made
clear to the client, if the client does not pose an imminent danger to self or others, and if
the clinical and other consequences of the current nonpayment have been addressed and
discussed with the client.
(d) Social workers should not terminate services to pursue a social, financial, or sexual
relationship with a client.
(e) Social workers who anticipate the termination or interruption of services to clients
should notify clients promptly and seek the transfer, referral, or continuation of services
in relation to the clients' needs and preferences.
(f) Social workers who are leaving an employment setting should inform clients of
appropriate options for the continuation of services and of the benefits and risks of the
options.
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2. Social Workers' Ethical Responsibilities to Colleagues
2.01 Respect
(a) Social workers should treat colleagues with respect and should represent accurately
and fairly the qualifications, views, and obligations of colleagues.
(c) Social workers should cooperate with social work colleagues and with colleagues of
other professions when such cooperation serves the well-being of clients.
2.02 Confidentiality
Social workers should respect confidential information shared by colleagues in the course
of their professional relationships and transactions. Social workers should ensure that
such colleagues understand social workers' obligation to respect confidentiality and any
exceptions related to it.
(a) Social workers who are members of an interdisciplinary team should participate in
and contribute to decisions that affect the well-being of clients by drawing on the
perspectives, values, and experiences of the social work profession. Professional and
ethical obligations of the interdisciplinary team as a whole and of its individual members
should be clearly established.
(b) Social workers for whom a team decision raises ethical concerns should attempt to
resolve the disagreement through appropriate channels. If the disagreement cannot be
resolved, social workers should pursue other avenues to address their concerns consistent
with client well-being.
(a) Social workers should not take advantage of a dispute between a colleague and an
employer to obtain a position or otherwise advance the social workers' own interests.
(b) Social workers should not exploit clients in disputes with colleagues or engage clients
in any inappropriate discussion of conflicts between social workers and their colleagues.
2.05 Consultation
(a) Social workers should seek the advice and counsel of colleagues whenever such
consultation is in the best interests of clients.
(b) Social workers should keep themselves informed about colleagues' areas of expertise
and competencies. Social workers should seek consultation only from colleagues who
have demonstrated knowledge, expertise, and competence related to the subject of the
consultation.
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(c) When consulting with colleagues about clients, social workers should disclose the
least amount of information necessary to achieve the purposes of the consultation.
(a) Social workers should refer clients to other professionals when the other
professionals' specialized knowledge or expertise is needed to serve clients fully or when
social workers believe that they are not being effective or making reasonable progress
with clients and that additional service is required.
(b) Social workers who refer clients to other professionals should take appropriate steps
to facilitate an orderly transfer of responsibility. Social workers who refer clients to other
professionals should disclose, with clients' consent, all pertinent information to the new
service providers.
(c) Social workers are prohibited from giving or receiving payment for a referral when no
professional service is provided by the referring social worker.
(a) Social workers who function as supervisors or educators should not engage in sexual
activities or contact with supervisees, students, trainees, or other colleagues over whom
they exercise professional authority.
(b) Social workers should avoid engaging in sexual relationships with colleagues when
there is potential for a conflict of interest. Social workers who become involved in, or
anticipate becoming involved in, a sexual relationship with a colleague have a duty to
transfer professional responsibilities, when necessary, to avoid a conflict of interest.
Social workers should not sexually harass supervisees, students, trainees, or colleagues.
Sexual harassment includes sexual advances, sexual solicitation, requests for sexual
favors, and other verbal or physical conduct of a sexual nature.
(a) Social workers who have direct knowledge of a social work colleague's impairment
that is due to personal problems, psychosocial distress, substance abuse, or mental health
difficulties and that interferes with practice effectiveness should consult with that
colleague when feasible and assist the colleague in taking remedial action.
(b) Social workers who believe that a social work colleague's impairment interferes with
practice effectiveness and that the colleague has not taken adequate steps to address the
impairment should take action through appropriate channels established by employers,
agencies, NASW, licensing and regulatory bodies, and other professional organizations.
(a) Social workers who have direct knowledge of a social work colleague's incompetence
should consult with that colleague when feasible and assist the colleague in taking
remedial action.
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(b) Social workers who believe that a social work colleague is incompetent and has not
taken adequate steps to address the incompetence should take action through appropriate
channels established by employers, agencies, NASW, licensing and regulatory bodies,
and other professional organizations.
(a) Social workers should take adequate measures to discourage, prevent, expose, and
correct the unethical conduct of colleagues.
(b) Social workers should be knowledgeable about established policies and procedures
for handling concerns about colleagues' unethical behavior. Social workers should be
familiar with national, state, and local procedures for handling ethics complaints. These
include policies and procedures created by NASW, licensing and regulatory bodies,
employers, agencies, and other professional organizations.
(c) Social workers who believe that a colleague has acted unethically should seek
resolution by discussing their concerns with the colleague when feasible and when such
discussion is likely to be productive.
(d) When necessary, social workers who believe that a colleague has acted unethically
should take action through appropriate formal channels (such as contacting a state
licensing board or regulatory body, an NASW committee on inquiry, or other
professional ethics committees).
(e) Social workers should defend and assist colleagues who are unjustly charged with
unethical conduct.
(a) Social workers who provide supervision or consultation should have the necessary
knowledge and skill to supervise or consult appropriately and should do so only within
their areas of knowledge and competence.
(b) Social workers who provide supervision or consultation are responsible for setting
clear, appropriate, and culturally sensitive boundaries.
(c) Social workers should not engage in any dual or multiple relationships with
supervisees in which there is a risk of exploitation of or potential harm to the supervisee.
(d) Social workers who provide supervision should evaluate supervisees' performance in
a manner that is fair and respectful.
(a) Social workers who function as educators, field instructors for students, or trainers
should provide instruction only within their areas of knowledge and competence and
should provide instruction based on the most current information and knowledge
available in the profession.
(b) Social workers who function as educators or field instructors for students should
evaluate students' performance in a manner that is fair and respectful.
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(c) Social workers who function as educators or field instructors for students should take
reasonable steps to ensure that clients are routinely informed when services are being
provided by students.
(d) Social workers who function as educators or field instructors for students should not
engage in any dual or multiple relationships with students in which there is a risk of
exploitation or potential harm to the student. Social work educators and field instructors
are responsible for setting clear, appropriate, and culturally sensitive boundaries.
Social workers who have responsibility for evaluating the performance of others should
fulfill such responsibility in a fair and considerate manner and on the basis of clearly
stated criteria.
(a) Social workers should take reasonable steps to ensure that documentation in records is
accurate and reflects the services provided.
(b) Social workers should include sufficient and timely documentation in records to
facilitate the delivery of services and to ensure continuity of services provided to clients
in the future.
(c) Social workers' documentation should protect clients' privacy to the extent that is
possible and appropriate and should include only information that is directly relevant to
the delivery of services.
(d) Social workers should store records following the termination of services to ensure
reasonable future access. Records should be maintained for the number of years required
by state statutes or relevant contracts.
3.05 Billing
Social workers should establish and maintain billing practices that accurately reflect the
nature and extent of services provided and that identify who provided the service in the
practice setting.
(a) When an individual who is receiving services from another agency or colleague
contacts a social worker for services, the social worker should carefully consider the
client's needs before agreeing to provide services. To minimize possible confusion and
conflict, social workers should discuss with potential clients the nature of the clients'
current relationship with other service providers and the implications, including possible
benefits or risks, of entering into a relationship with a new service provider.
(b) If a new client has been served by another agency or colleague, social workers should
discuss with the client whether consultation with the previous service provider is in the
client's best interest.
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3.07 Administration
(a) Social work administrators should advocate within and outside their agencies for
adequate resources to meet clients' needs.
(b) Social workers should advocate for resource allocation procedures that are open and
fair. When not all clients' needs can be met, an allocation procedure should be developed
that is nondiscriminatory and based on appropriate and consistently applied principles.
(c) Social workers who are administrators should take reasonable steps to ensure that
adequate agency or organizational resources are available to provide appropriate staff
supervision.
(d) Social work administrators should take reasonable steps to ensure that the working
environment for which they are responsible is consistent with and encourages compliance
with the NASW Code of Ethics. Social work administrators should take reasonable steps
to eliminate any conditions in their organizations that violate, interfere with, or
discourage compliance with the Code.
Social work administrators and supervisors should take reasonable steps to provide or
arrange for continuing education and staff development for all staff for whom they are
responsible. Continuing education and staff development should address current
knowledge and emerging developments related to social work practice and ethics.
(a) Social workers generally should adhere to commitments made to employers and
employing organizations.
(b) Social workers should work to improve employing agencies' policies and procedures
and the efficiency and effectiveness of their services.
(c) Social workers should take reasonable steps to ensure that employers are aware of
social workers' ethical obligations as set forth in the NASW Code of Ethics and of the
implications of those obligations for social work practice.
(d) Social workers should not allow an employing organization's policies, procedures,
regulations, or administrative orders to interfere with their ethical practice of social work.
Social workers should take reasonable steps to ensure that their employing organizations'
practices are consistent with the NASW Code of Ethics.
(e) Social workers should act to prevent and eliminate discrimination in the employing
organization's work assignments and in its employment policies and practices.
(f) Social workers should accept employment or arrange student field placements only in
organizations that exercise fair personnel practices.
(g) Social workers should be diligent stewards of the resources of their employing
organizations, wisely conserving funds where appropriate and never misappropriating
funds or using them for unintended purposes.
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3.10 Labor-Management Disputes
(a) Social workers may engage in organized action, including the formation of and
participation in labor unions, to improve services to clients and working conditions.
(b) The actions of social workers who are involved in labor-management disputes, job
actions, or labor strikes should be guided by the profession's values, ethical principles,
and ethical standards. Reasonable differences of opinion exist among social workers
concerning their primary obligation as professionals during an actual or threatened labor
strike or job action. Social workers should carefully examine relevant issues and their
possible impact on clients before deciding on a course of action.
(a) Social workers should accept responsibility or employment only on the basis of
existing competence or the intention to acquire the necessary competence.
(b) Social workers should strive to become and remain proficient in professional practice
and the performance of professional functions. Social workers should critically examine
and keep current with emerging knowledge relevant to social work. Social workers
should routinely review the professional literature and participate in continuing education
relevant to social work practice and social work ethics.
(c) Social workers should base practice on recognized knowledge, including empirically
based knowledge, relevant to social work and social work ethics.
4.02 Discrimination
Social workers should not practice, condone, facilitate, or collaborate with any form of
discrimination on the basis of race, ethnicity, national origin, color, sex, sexual
orientation, age, marital status, political belief, religion, or mental or physical disability.
Social workers should not permit their private conduct to interfere with their ability to
fulfill their professional responsibilities.
Social workers should not participate in, condone, or be associated with dishonesty,
fraud, or deception.
4.05 Impairment
(a) Social workers should not allow their own personal problems, psychosocial distress,
legal problems, substance abuse, or mental health difficulties to interfere with their
professional judgment and performance or to jeopardize the best interests of people for
whom they have a professional responsibility.
(b) Social workers whose personal problems, psychosocial distress, legal problems,
substance abuse, or mental health difficulties interfere with their professional judgment
and performance should immediately seek consultation and take appropriate remedial
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action by seeking professional help, making adjustments in workload, terminating
practice, or taking any other steps necessary to protect clients and others.
4.06 Misrepresentation
(a) Social workers should make clear distinctions between statements made and actions
engaged in as a private individual and as a representative of the social work profession, a
professional social work organization, or the social worker's employing agency.
(b) Social workers who speak on behalf of professional social work organizations should
accurately represent the official and authorized positions of the organizations.
(c) Social workers should ensure that their representations to clients, agencies, and the
public of professional qualifications, credentials, education, competence, affiliations,
services provided, or results to be achieved are accurate. Social workers should claim
only those relevant professional credentials they actually possess and take steps to correct
any inaccuracies or misrepresentations of their credentials by others.
4.07 Solicitations
(a) Social workers should not engage in uninvited solicitation of potential clients who,
because of their circumstances, are vulnerable to undue influence, manipulation, or
coercion.
(a) Social workers should take responsibility and credit, including authorship credit, only
for work they have actually performed and to which they have contributed.
(b) Social workers should honestly acknowledge the work of and the contributions made
by others.
(a) Social workers should work toward the maintenance and promotion of high standards
of practice.
(b) Social workers should uphold and advance the values, ethics, knowledge, and mission
of the profession. Social workers should protect, enhance, and improve the integrity of
the profession through appropriate study and research, active discussion, and responsible
criticism of the profession.
(c) Social workers should contribute time and professional expertise to activities that
promote respect for the value, integrity, and competence of the social work profession.
These activities may include teaching, research, consultation, service, legislative
testimony, presentations in the community, and participation in their professional
organizations.
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(d) Social workers should contribute to the knowledge base of social work and share with
colleagues their knowledge related to practice, research, and ethics. Social workers
should seek to con-tribute to the profession's literature and to share their knowledge at
professional meetings and conferences.
(e) Social workers should act to prevent the unauthorized and unqualified practice of
social work.
(a) Social workers should monitor and evaluate policies, the implementation of programs,
and practice interventions.
(b) Social workers should promote and facilitate evaluation and research to contribute to
the development of knowledge.
(c) Social workers should critically examine and keep current with emerging knowledge
relevant to social work and fully use evaluation and research evidence in their
professional practice.
(d) Social workers engaged in evaluation or research should carefully consider possible
consequences and should follow guidelines developed for the protection of evaluation
and research participants. Appropriate institutional review boards should be consulted.
(e) Social workers engaged in evaluation or research should obtain voluntary and written
informed consent from participants, when appropriate, without any implied or actual
deprivation or penalty for refusal to participate; without undue inducement to participate;
and with due regard for participants' well-being, privacy, and dignity. Informed consent
should include information about the nature, extent, and duration of the participation
requested and disclosure of the risks and benefits of participation in the research.
(f) When evaluation or research participants are incapable of giving informed consent,
social workers should provide an appropriate explanation to the participants, obtain the
participants' assent to the extent they are able, and obtain written consent from an
appropriate proxy.
(g) Social workers should never design or conduct evaluation or research that does not
use consent procedures, such as certain forms of naturalistic observation and archival
research, unless rigorous and responsible review of the research has found it to be
justified because of its prospective scientific, educational, or applied value and unless
equally effective alternative procedures that do not involve waiver of consent are not
feasible.
(h) Social workers should inform participants of their right to withdraw from evaluation
and research at any time without penalty.
(i) Social workers should take appropriate steps to ensure that participants in evaluation
and research have access to appropriate supportive services.
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(j) Social workers engaged in evaluation or research should protect participants from
unwarranted physical or mental distress, harm, danger, or deprivation.
(k) Social workers engaged in the evaluation of services should discuss collected
information only for professional purposes and only with people professionally
concerned with this information.
(l) Social workers engaged in evaluation or research should ensure the anonymity or
confidentiality of participants and of the data obtained from them. Social workers should
inform participants of any limits of confidentiality, the measures that will be taken to
ensure confidentiality, and when any records containing research data will be destroyed.
(m) Social workers who report evaluation and research results should protect participants'
confidentiality by omitting identifying information unless proper consent has been
obtained authorizing disclosure.
(n) Social workers should report evaluation and research findings accurately. They should
not fabricate or falsify results and should take steps to correct any errors later found in
published data using standard publication methods.
(o) Social workers engaged in evaluation or research should be alert to and avoid
conflicts of interest and dual relationships with participants, should inform participants
when a real or potential conflict of interest arises, and should take steps to resolve the
issue in a manner that makes participants' interests primary.
(p) Social workers should educate themselves, their students, and their colleagues about
responsible research practices.
Social workers should promote the general welfare of society, from local to global levels,
and the development of people, their communities, and their environments. Social
workers should advocate for living conditions conducive to the fulfillment of basic
human needs and should promote social, economic, political, and cultural values and
institutions that are compatible with the realization of social justice.
Social workers should facilitate informed participation by the public in shaping social
policies and institutions.
(a) Social workers should engage in social and political action that seeks to ensure that all
people have equal access to the resources, employment, services, and opportunities they
require to meet their basic human needs and to develop fully. Social workers should be
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aware of the impact of the political arena on practice and should advocate for changes in
policy and legislation to improve social conditions in order to meet basic human needs
and promote social justice.
(b) Social workers should act to expand choice and opportunity for all people, with
special regard for vulnerable, disadvantaged, oppressed, and exploited people and groups.
(c) Social workers should promote conditions that encourage respect for cultural and
social diversity within the United States and globally. Social workers should promote
policies and practices that demonstrate respect for difference, support the expansion of
cultural knowledge and resources, advocate for programs and institutions that
demonstrate cultural competence, and promote policies that safeguard the rights of and
confirm equity and social justice for all people.
(d) Social workers should act to prevent and eliminate domination of, exploitation of, and
discrimination against any person, group, or class on the basis of race, ethnicity, national
origin, color, sex, sexual orientation, age, marital status, political belief, religion, or
mental or physical disability.
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