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Job Description

The objective of the Community Manager I is to enhance the client


experience by servicing clients and providing operational and
administrative support to clients and the center team.

Essential Duties:
Exercise independent decision making and autonomy while
completing the following tasks:
Provide client support. Answering questions, and responding to
feedback.
Prepare for customer inquiries by studying products, services, and
customer service processes.
Assist in the management of client on-boarding.
Assist in the daily operations and maintenance of the center.
Create marketing packets and other marketing materials. Attend
networking and marketing events.
Maintain center social media platforms on a daily basis.
Perform administrative duties that support Clients in their daily
business practices.
Manage all client catering requests (including set up and tear down)
and vendor relationships in a professional manner.
Schedule conference rooms, virtual office usage, catering and
equipment through our remote desktop application (CentreCharge).
Update and maintain accurate schedules for all clients and
daytrippers. Assist with booking and maintaining of daytripper client
accounts.
Proactive acquisition of daytrippers.
Receive all incoming invoice and accounts payable documents and
submit through the Accounts Payable software program (Nexus
Payables) for approval.
Coordinate with building Management Company and janitorial staff
to assist with building issues where necessary.
Purchase and accurately reconcile office supplies, postage, parking
validations, and FedEx accounts.
Improves quality service by recommending improved processes;
identifying new product and service applications.
Familiarity with P&L reports.
Other duties as required/assigned.

Education/Experience:
High School Diploma or equivalent, Bachelor of Arts or Science
preferred.
Minimum six months experience in an office environment in a similar
position.

Core Competencies/Skill Sets:


Ability to use Microsoft Office products and the companys
technology systems
Excellent attention to detail and follow-through
Excellent communication skills, both verbal and written
Ability to organize, prioritize and manage multiple tasks and to meet
deadlines with minimal supervision
Ability to demonstrate flexibility with changing priorities
Evidence of being a team player and supportive colleague with
strong interpersonal skills
Salary: $35,000.00 /year

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