8 Identifying Market Segments and Targets
8 Identifying Market Segments and Targets
8 Identifying Market Segments and Targets
Identifying Market
Segments and Targets
8-2
8-3
Segment Marketing
8-4
Naked solution
Product and
service elements
that all segment
members value
Discretionary options
Some segment
members value
Options may carry
additional charges
8-5
8-6
Customerization
Combines operationally driven
mass customization with customized
marketing in a way that empowers
consumers to design the
product and service offering
of their choice.
8-7
8-8
Demographic Segmentation
Age and Life Cycle
Life Stage
Gender
Income
Generation
Social Class
8-9
Behavioral Segmentation
Decision Roles
Initiator
Influencer
Decider
Buyer
User
Behavioral Variables
Occasions
Benefits
User Status
Usage Rate
Buyer-Readiness
Loyalty Status
Attitude
8-10
8-11
Stage of decision
First-time prospects
Novices
Sophisticates
Orientation
Price-oriented
Solution-oriented
Strategic-value
8-12
8-13
8-14