Marcelo Mello: Professional Summary

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Marcelo Mello

CSCO11767995

Professional Summary
Versatile Cisco Certified Network Associate and CompTIA Network+ who also
has very strong database management and IT infrastrucuture skills. Adept at
maintaining all types of Cisco hardware and software solutions, designing
small scale network upgrades and troubleshooting network areas.
Specializes in scalable networks and user support.
Core Qualifications

Significant network development experience


Exceptional network architecture skills
Strong communication and presentation skills
Dedicated employee who is willing to work as many hours as it
takes to get the job done
Excellent team player who develops a strong rapport with network
users
Highlights

Certificate in Cisco CCNA, Microsoft,MCITP - Windows Server, LPIC-3, ITIL


and COBIT
Active Directory
Network configuration and support
VMWare experience
VoIP knowledge
Cloud computing

Experience

Support Analyst Jun 2010 to Apr 2011


Central IT Tecnologia da Informacao Ltda Braslia, DF, Brazil
o

o
o

Managed all switches, routers, firewalls and CISCO equipment.


Configured and installed routers, switches and wireless
controllers.
Managed application patches, data backup, security changes
and network configuration.
Diagnosed network problems involving a combination of
hardware, software, power and
communications issues.
Maintained company servers, computers, printers, cables and
other equipment.

Network/Telecom Analyst Sep 2011 to Feb 2012


Bank of Brazil Tecnology/Service S/A Braslia, DF, Brazil
o Developed one accounting applications that extracted data
from SQL tables.
o Managed CISCO equipment.
o Developed a BI project using PostgreSQL data

Technical Support Jan 2012 to Mar 2012


CPD Consult., Planej. Desenv. de Sistemas Ltda Braslia, DF,
Brazil
o Responsible for monitoring the network and computer
infrastructure

IT Coordinator Mar 2012 to now


Top Cell International Solutions of Engineering Ltd Curitiba,
PR, Brazil
o

Optimized, analyzed and improved performance of GSM network


per client specification.

Monitored and analyzed statistical and drive test data to improve


system performance indicators such as dropped calls, blocked

calls, orientation failures and hand-off features.


Worked in coordination with telecommunications and software
engineers to integrate designs into large scale communication
systems.

Managed IT infrastructure

Education
2011 Brasilia Catholic University , Braslia, DF, Brazil Bachelor's Degree,
Computer Science

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