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    Intro To Business: Lew Quo Ming Liew Cherng Qing Tan Kah Inn Tang Ying Jien Lim Win Kee Michelle Wong

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    api-289042707
    This document outlines plans for a new themed hotel in Genting Highlands, Pahang, Malaysia. The hotel aims to provide a luxurious and relaxed environment for business guests. It will target students, tourists, families and single parents aged 50. The hotel will have 10 themed rooms including nature, sci-fi, and ocean rooms. It will be managed with the goals of maximizing revenue, 100% guest satisfaction, and meeting sales objectives. The owners are projected to earn RM48,000 profit each year.

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    Intro To Business: Lew Quo Ming Liew Cherng Qing Tan Kah Inn Tang Ying Jien Lim Win Kee Michelle Wong

    Uploaded by

    api-289042707
    146 views27 pages
    This document outlines plans for a new themed hotel in Genting Highlands, Pahang, Malaysia. The hotel aims to provide a luxurious and relaxed environment for business guests. It will target students, tourists, families and single parents aged 50. The hotel will have 10 themed rooms including nature, sci-fi, and ocean rooms. It will be managed with the goals of maximizing revenue, 100% guest satisfaction, and meeting sales objectives. The owners are projected to earn RM48,000 profit each year.

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    This document outlines plans for a new themed hotel in Genting Highlands, Pahang, Malaysia. The hotel aims to provide a luxurious and relaxed environment for business guests. It will target students, tourists, families and single parents aged 50. The hotel will have 10 themed rooms including nature, sci-fi, and ocean rooms. It will be managed with the goals of maximizing revenue, 100% guest satisfaction, and meeting sales objectives. The owners are projected to earn RM48,000 profit each year.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    146 views27 pages

    Intro To Business: Lew Quo Ming Liew Cherng Qing Tan Kah Inn Tang Ying Jien Lim Win Kee Michelle Wong

    Uploaded by

    api-289042707
    This document outlines plans for a new themed hotel in Genting Highlands, Pahang, Malaysia. The hotel aims to provide a luxurious and relaxed environment for business guests. It will target students, tourists, families and single parents aged 50. The hotel will have 10 themed rooms including nature, sci-fi, and ocean rooms. It will be managed with the goals of maximizing revenue, 100% guest satisfaction, and meeting sales objectives. The owners are projected to earn RM48,000 profit each year.

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    You are on page 1of 27

    INTRO TO

    BUSINESS
    LEW QUO MING
    LIEW CHERNG QING
    TAN KAH INN
    TANG YING JIEN
    LIM WIN KEE
    MICHELLE WONG

    LOGO

    LOCATION

    Street View

    Genting Highland,
    Pahang

    MOTIVE &
    VISION
    -Provide our guest with a luxurious, relaxed
    and less uncommon environment within to
    conduct their business.
    -Guests that will ensure efficiency, value and
    reliability in supplying them.

    TARGETED
    CUSTOMER
    Studen
    ts

    Tourist

    Single Parent age fifty

    Family

    SERVICE
    BENEFITS
    -

    Personal service
    - Experience the differences between
    other hotels
    - Good location and views

    HOTELs
    BENEFITS
    10 Multiple Themed
    Rooms

    HOTELs
    BENEFITS
    Dance Room

    Cartoon Room

    Movie Room

    Retro Room

    Nature Room

    HOTELs
    BENEFITS
    Sci-Fi Room

    Ocean Room

    Prehistorical
    Room

    Music Room

    Medival Room

    COMPETITORS

    ADVANTAGES

    24/7
    receptionist

    Free Wi-Fi

    Online
    booking

    Free parking

    Range of
    amenities

    WEAKNESS

    No pets allowed

    No breakfast

    Influenced by theme
    park

    SALEs
    STRATEGY
    Radio

    Television

    Magazine

    Website

    Flight
    Advertisement

    Travel Site

    PROMOTION

    Student Price

    Daily Discount

    Travel Agency

    Family Package

    ROOM PRICING

    Single Room RM
    150

    Couple Room RM
    500

    Deluxe Room RM

    Themed Room RM
    600

    Spa Suite RM

    MANAGEMENT
    GENERAL
    STRATEGIES

    MANAGER
    Financi
    -Maximizing
    revenues
    al
    -Responsible for
    budget preparation
    -Manages labor
    standards
    -Monitors in-house
    guess balance

    Guest
    -100% guest
    Satisfaction

    Sales

    satisfaction
    -resolves guest related
    issue in terms of the
    companys goals and
    objectives

    -Manages all sales


    activities
    -Meet revenue
    objectives
    -seeks out potential

    MANAGEMENT
    Employee
    STRATEGIES

    ManagementMotivates and
    Property
    Appearance
    Manages
    -Inspects and
    documents repairs and
    employee
    cleanliness of property
    -Gives direction
    to the
    Personal
    forms
    -ensure optimum
    upkeep and repair

    employees
    -hiring, performance
    evaluations, payroll
    -Requires Federal and
    State posting

    Recruits
    qualified
    -Trains
    employees
    applicants

    according to the
    company standards

    MANAGEMENT
    Hotel Manager
    STRATEGIES
    Supervisor

    Responsible for overall


    direction, coordination and
    evaluation of this unit

    MANAGEMENT
    Accounting
    STRATEGIES
    Department

    Record,
    interpret and
    provide
    financial
    transactions

    Manages hotel
    operation, cost
    accounting and
    cost control

    Designs
    accounting and
    control systems

    MANAGEMENT
    Flexibility
    Globalization
    STRATEGIES
    Assuring that
    Maintaining
    sales offices in
    many
    countries and
    hotel
    properties
    across the
    globe

    Diversity

    systems,
    processes, and
    people can
    respond
    differently to
    different
    situations

    Different styles
    of interaction,
    dress,
    presentation and
    physical
    appearance

    Visionary
    Leadership

    Customer
    Focus
    Reflect
    business
    decisions at all
    levels of
    developing and
    operating a

    gives way to a
    focus on
    leadership in
    ideas

    PARTNERSHIP

    Collaboration with
    Genting

    Financial
    support from
    Stakeholders

    Collaboration
    with
    government

    Transportation
    Collaboration

    Web
    Collaboration

    FINANCIAL PLAN
    Dt.

    Financial Plan
    from year
    2014-2018

    2014
    Jan-01 Capital

    2014
    RM240,000,00
    0

    Jul-01 Land

    Building
    Dec-31 Remaning credit

    RM240,000,00
    0

    2015
    Jan-01 Remaining debit RM15,000,000
    RM200,000,00
    Partnerships
    0

    Loan from banks RM2,000,000

    2015
    Jul-01 Furnishing&Eq.

    2016

    2017
    RM217,451,50
    Jan-01 Remaining debit
    0 Dec-31 Service & Maint.
    Predicted income RM7,000,000
    Employment fee

    RM5,000,000
    RM220,000,00
    0

    Advertisment

    Discount

    RM15,000,000
    RM240,000,00
    0

    Loan

    Remaning credit

    RM224,451,50
    0

    RM70,000
    RM250,000
    RM30,000
    RM600,000
    RM8,500
    RM223,493,00
    0
    RM224,451,50
    0

    RM3,000,000
    2018

    Vehicles
    Advertisment
    Dec-31 Remaning credit

    RM217,000,00
    0

    2017

    Ct.

    RM1,000,000
    RM50,000
    RM212,950,00
    0
    RM217,000,00
    0

    RM223,493,00
    Jan-01 Remaining debit 0
    Dec-31 Service & Maint.
    Predicted income RM8,500,000
    Employment fee

    Advertisment

    Discount

    Loan

    RM70,000
    RM250,000
    RM30,000
    RM700,000

    RM212,950,00

    RM8,500

    OWNERs PROFIT
    8000 MYR per
    OWNER
    Total
    MYR

    4800
    0

    CONCLUSION

    Unique and One


    of a kind

    Various themes
    to attract
    customer

    A suitable
    environment for
    everyone

    REFERENCE
    Wiley, J. (n.d.). The Management of Maintenance and Engineering Systems in the Hospitality Industry, 4th ed. Retrieved
    September 5, 2015, from http://media.johnwiley.com.au/product_data/excerpt/78/EHEP0004/EHEP000478.pdf

    About Melia Hotels International Management Structure. (n.d.). Retrieved September 5, 2015, from
    http://www.meliahotelsinternational.com/en/about-us/management-structure

    Kelly, B. (n.d.). The Role of a Manager in Housekeeping In the Hotel Industry. Retrieved September 6, 2015, from
    http://work.chron.com/role-manager-housekeeping-hotel-industry-22124.html

    Hotel Department Structure. (n.d.). Retrieved September 6, 2015, from http://hotelmule.com/forum/viewthread.php?


    tid=1555

    GENERAL MANAGER / HOTEL MANAGER Job Summary. (n.d.). Retrieved September 6, 2015, from
    http://www.hotelmule.com/forum/viewthread.php?tid=220
    Getting ready to create a marketing plan? (2015). Retrieved September 14, 2015.

    ITS A LONG
    PRESENTATION

    HAVE A POTATO IN SUIT

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